Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

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BTI Los Angeles (Santa Fe Springs office): · C•CURE / Software House · Los Angeles hub · Access control LA · Axis LA · Cameras LA · Orange County hub · Software House Phoenix
C•CURE / Software House in Los Angeles and Southern California

C•CURE 9000 / Software House Access Control Installation in Los Angeles

BTI Communications Group, LTD. is an authorized Software House dealer that designs, installs, upgrades and supports C•CURE 9000 and iSTAR controllers for Los Angeles and Southern California, from our Santa Fe Springs office.

Existing client? 24/7 support: 800-HELP-BTI
  • Authorized Software House dealer
  • Over 40 years in business
  • Axis Gold Partner
  • ACO #7670

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Google reviews ★★★★★

What BTI clients say

Bob Bullock
★★★★★
Google review
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.
Rebecca Gadomski
★★★★★
Google review
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Jeff Valencia
★★★★★
Google review
Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!
Dave Tourjé
★★★★★
Google review
The entire team at BTI that I had the pleasure of working with exceeded my expectations. They tool my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!
Michael Gadomski
★★★★★
Google review
Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.
Andy Wieser
★★★★★
Google review
Very responsive and good at troubleshooting/problem solving.
Jorge Fonseca
★★★★★
Google review
Great Company! Amazing service and friendly staff!
  • Authorized and Certified Axis Gold Partner
  • Cisco Select Partner
  • SMB Black Belt Certified Partner
  • ISO 27001 compliant
  • SOC 2 NOC/SOC
  • GSA contract holder (47QTCA21D00BA)
  • CMAS and TESMA contract awardee (California)
  • Licensed Alarm Company Operator, ACO #7670
  • C-7 License 807767
  • ISNetworld member

100% financing for parts, labor and licensing at 3.99% for five years

Software House access control system diagram showing video, intrusion, fire and visitor integrations

One platform for doors, video and alarms

C•CURE 9000 ties access control to video, intrusion and visitor management. BTI designs and supports it from the Santa Fe Springs office. Call 562-298-5070.

The short answer

BTI Communications Group, LTD. is an authorized Software House dealer that designs, installs, upgrades and supports C•CURE 9000 and iSTAR controllers in Los Angeles and Southern California, from its Santa Fe Springs office. BTI installed iSTAR Edge G2 with HID readers and supports the C•CURE server at a Playa Vista commercial campus, and provides monitoring for an existing Software House system at a Vernon manufacturing site. Call 562-298-5070 or request a free consultation.

Authorized Software House dealerOver 40 years in business24/7 NOC/SOCACO #7670

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Jump to local work, the platform, upgrades and how to start.

C•CURE / Software House in Los Angeles at a glance

QuestionDirect answer
Who installs C•CURE in Los Angeles?BTI Communications Group, LTD., an authorized Software House dealer, from its Santa Fe Springs office. Call 562-298-5070.
What do you install?C•CURE 9000, C•CURE IQ, iSTAR Ultra G2, Ultra G2 SE and Edge G2 controllers, HID readers, and the video and network around them.
Local proof?iSTAR Edge G2 with HID readers and C•CURE server support at a Playa Vista commercial campus; monitoring of an existing Software House system at a Vernon manufacturing site.
Upgrade deadlines?iSTAR Pro firmware support ended April 5, 2024. C•CURE 9000 v3.00 reaches End of Support in January 2027.
Licenses?Licensed Alarm Company Operator, ACO #7670, and C-7 License 807767.

Software House access control, planned and supported in Los Angeles

BTI Communications Group, LTD. is the local team that plans, installs and supports C•CURE 9000 / Software House for organizations that need enterprise access control in Los Angeles. Software House is a Johnson Controls brand, and C•CURE is its flagship access control and event management platform. We specify iSTAR controllers and readers, migrate cardholder data, connect doors to video, and stay with the system after go live.

Whether you are adding a building to an existing C•CURE enterprise, replacing controllers that have reached end of support, or starting a new deployment, we scope the work around your doors, your people and your security policies. BTI has been in business for over 40 years.

For the full platform, see BTI's national C•CURE 9000 / Software House installation and support page. If you are still comparing platforms, start with Los Angeles access control solutions.

Software House work in Los Angeles

  • Playa Vista commercial campus. BTI installed Software House iSTAR Edge G2 access control with HID readers, plus the cabling those doors required, and supports the C•CURE security server for the campus.
  • Vernon manufacturing site. BTI provides monitoring for an existing Software House system for a manufacturer in Vernon.
  • Los Angeles medical campus. BTI has proposed an iSTAR Ultra controller upgrade for a medical campus in Los Angeles.

These are the kinds of Westside, industrial and campus sites our Santa Fe Springs team supports across Southern California.

BTI service truck at the Santa Fe Springs office
BTI's Santa Fe Springs office serves Los Angeles and Southern California.

C•CURE 9000, C•CURE IQ and iSTAR controllers

C•CURE 9000 is the Software House access control and event management engine. C•CURE IQ adds a browser based client and a security operations layer that brings access, video, incidents and reporting into one web experience. For most existing customers, the database and iSTAR controllers stay in place.

Every C•CURE door depends on an iSTAR controller. BTI matches the model to the closet and the building:

Software House iSTAR Ultra G2 door controller

iSTAR Ultra G2 and Ultra G2 SE

Up to 32 readers, a strong fit for large buildings, data centers, medical campuses and other sites with many doors in one closet. The Ultra G2 SE is the published upgrade path for older iSTAR Pro panels.

Software House iSTAR Edge G2 door controller

iSTAR Edge G2

Up to eight doors or readers, with a PoE power option. A strong fit for smaller buildings, remote sites and doors far from the main closet.

C•CURE IQ Security Intelligence dashboard

C•CURE IQ

Browser based monitoring, incidents and reporting on top of an existing C•CURE 9000 database.

BTI confirms the current model, firmware and reader list during design. Product images courtesy of Software House / Johnson Controls.

Upgrades, takeovers and end of support dates

Many Los Angeles sites already run C•CURE, or they have older iSTAR panels that need a planned path forward.

  • Software House ended firmware support for iSTAR Pro controllers on April 5, 2024, and published an upgrade path to the iSTAR Ultra G2 SE.
  • C•CURE 9000 version 3.00 reaches End of Support in January 2027. After that date the version no longer receives software development or security updates. Sites on v3.00 and earlier should plan a move to a current release.

BTI audits the server, SQL version, controller firmware, readers, licenses and integrations, then stages the upgrade so doors keep working. If you have an existing Software House system and want a new local team, we can take over support, document what is in place, and plan the next upgrade. That includes campuses that already standardized on C•CURE and need a Southern California installer who can work inside that standard.

Video, Axis cameras and the network behind the doors

C•CURE is strongest when the doors, the cameras and the network are designed together. BTI is an Axis Gold Partner. On Los Angeles projects we can install Axis video in Los Angeles alongside C•CURE, and we can install and configure the network those devices need. See also Los Angeles camera systems and Los Angeles physical security. Public-sector campuses can also see Los Angeles government access control.

24/7 system health and alert monitoring is available, plus a 24/7 converged security NOC/SOC. Emergency support is available 24/7.

Deployment options

Software House supports on premises C•CURE 9000 Enterprise, C•CURE Cloud (a hosted single-tenant Microsoft Azure option offered in North America) and hybrid designs. BTI can help you compare these options against your IT policies, network design and support model before you commit.

Licensed security work in California

For security work in California, BTI is a Licensed Alarm Company Operator, ACO #7670, and C-7 License 807767. BTI is a GSA contract holder (47QTCA21D00BA) and a CMAS and TESMA contract awardee. BTI is ISO 27001 compliant.

Call 562-298-5070 for Software House work in Los Angeles. The Santa Fe Springs office number is 562-298-5000.

Industries we design C•CURE for in Los Angeles

Enterprise access control shows up in plants, campuses and multi-building organizations.

Manufacturing

Plants with production floors, tool cribs, shipping and offices on one C•CURE system, with door schedules by shift.

Logistics

Distribution buildings where docks, yards and offices need separate access zones.

Government

Public buildings that standardize on C•CURE 9000 and need a local installer who works inside that standard.

Education

Campuses with many buildings, lockdown needs and student and staff credentials.

Critical infrastructure

Utilities, data rooms and remote sites where every door event has to be logged.

Healthcare

Medical buildings with pharmacy, records and staff-only areas.

How a C•CURE project runs in Los Angeles

Most Software House projects follow the same six steps.

  1. 1. Call or request a consultationCall 562-298-5070 or request a free consultation.
  2. 2. Audit or site walkFor existing systems: server, SQL version, controller firmware, readers, licenses and integrations. For new sites: doors, closets and cabling paths.
  3. 3. DesignDoor schedules, iSTAR placement, reader types, video integration and network segments.
  4. 4. Itemized proposalHardware, licenses, labor and support listed line by line, with 3.99% financing for qualified buyers.
  5. 5. Install, migrate and testUpgrades are staged so doors keep working. Acceptance is a working test of every door.
  6. 6. SupportA written service plan, 24/7 system health and alert monitoring options and a 24/7 NOC/SOC.

Why call BTI in Los Angeles for Software House

Authorized Software House dealer

A Southern California team, based in Santa Fe Springs, that designs, installs, upgrades and supports C•CURE 9000 and iSTAR controllers.

Local Software House work

iSTAR Edge G2 and C•CURE server support in Playa Vista, and monitoring of an existing system in Vernon.

Upgrade and takeover experience

The path off iSTAR Pro and off C•CURE 9000 version 3.00 before January 2027.

Credentials

Axis Gold Partner, GSA contract holder (47QTCA21D00BA), CMAS and TESMA contract awardee, ISO 27001 compliant, ACO #7670 and C-7 License 807767.

Financing

3.99% vendor financing for 100% of the project, for qualified buyers, subject to credit approval.

Over 40 years

The same project discipline for a single building or a multi-building campus.

Southern California service areas

BTI Communications Group, LTD. serves Southern California from our Santa Fe Springs office. Pick your region for local services.

Over 40 years of IT, security and communications work. Call 562-298-5070 for security or 323-510-8003 for IT, or book a free consultation.

Get a free consultation

C•CURE / Software House in Los Angeles: common questions

Does BTI install C•CURE 9000 / Software House in Los Angeles?

Yes. BTI Communications Group, LTD. is an authorized Software House dealer and designs, installs, upgrades and supports C•CURE 9000 and iSTAR controllers in Los Angeles and Southern California, from our Santa Fe Springs office. Call 562-298-5070.

Do you have Software House experience in Los Angeles?

Yes. BTI installed iSTAR Edge G2 access control with HID readers at a commercial campus in Playa Vista and supports the C•CURE server there, and BTI provides monitoring for an existing Software House system at a manufacturing site in Vernon.

Can BTI upgrade older iSTAR or C•CURE 9000 systems?

Yes. Software House ended firmware support for iSTAR Pro controllers on April 5, 2024, and C•CURE 9000 version 3.00 reaches End of Support in January 2027. BTI audits the site and stages controller and server upgrades so doors keep working.

Can you take over support of an existing Software House system?

Yes. We document what is in place, check firmware and licenses, and plan the next upgrade, including for campuses that already standardized on C•CURE.

Can C•CURE work with Axis cameras and our network?

Yes. BTI often designs C•CURE together with Axis video and the network behind both systems. BTI is an Axis Gold Partner.

Which areas do you cover for C•CURE work?

Los Angeles, the Westside and Playa Vista, Downtown, Vernon and Commerce, the Gateway Cities, the San Gabriel and San Fernando valleys, Long Beach and Orange County, from our Santa Fe Springs office.

Is BTI licensed for security work in California?

Yes. BTI is a Licensed Alarm Company Operator, ACO #7670, and C-7 License 807767.

Can we finance a C•CURE project?

Yes. BTI can arrange 3.99% vendor financing for 100% of the project, including equipment, labor and consulting, for qualified buyers, subject to credit approval.

Where else does BTI support Software House?

BTI's national C•CURE / Software House page covers the platform, and our Phoenix Software House page covers Arizona.

  • Authorized and Certified Axis Gold Partner
  • Cisco Select Partner
  • SMB Black Belt Certified Partner
  • ISO 27001 compliant
  • SOC 2 NOC/SOC
  • GSA contract holder (47QTCA21D00BA)
  • CMAS and TESMA contract awardee (California)
  • Licensed Alarm Company Operator, ACO #7670
  • C-7 License 807767
  • ISNetworld member

100% financing for parts, labor and licensing at 3.99% for five years

Talk with BTI about Software House in Los Angeles

Call the Santa Fe Springs office or request a free consultation. No obligation.

  • Over 40 years in business
  • GSA contract holder (47QTCA21D00BA)
  • CMAS and TESMA contract awardee (California)
  • Licensed Alarm Company Operator, ACO #7670
  • C-7 License 807767
  • ISNetworld member
  • 24/7 NOC/SOC
  • ISO 27001 compliant
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