Since 1985ISO 27001 compliantPublic sector: GSA · CMAS · TESMA
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Since 1985ISO 27001 compliantPublic sector: GSA · CMAS · TESMA
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
BTI Communications Group helps water, wastewater, electric, gas and public works organizations protect plants, substations, pump stations and remote sites with perimeter video and AI analytics, access control and intrusion detection, segmented IT/OT networks, managed cybersecurity with a 24/7 SOC, and resilient communications.
BTI Communications Group is an integrated security and technology partner for utilities and critical infrastructure. We deliver video surveillance with AI analytics, access control and intrusion detection for plants and remote sites, Cisco Meraki and Catalyst networks with IT/OT segmentation, managed IT and cybersecurity with a 24/7 SOC, secure AI, and Teams calling, paging and mass notification, supporting AWIA, NERC CIP and CISA guidance. In business since 1985, ISO 27001 compliant, and a GSA, CMAS and TESMA contract awardee.
Pump stations, reservoirs, substations and lift stations need video, intrusion detection and access logs without on-site staff.
Flat networks let a phishing email reach SCADA and control systems; segmentation and monitoring are now expected.
Federally funded projects and contractors must avoid covered video equipment and document what is installed.
Risk and resilience assessments, emergency response plans and physical security standards require current evidence.
Field crews, control rooms and offices need reliable voice, paging and notification during outages and incidents.
Legacy cameras, keys and analog phones maintained by small teams spread across large service areas.
BTI brings the perimeter, the network and the SOC under one accountable program, so an intrusion alarm at a remote site arrives with video, access history and a response plan.
NDAA-conscious cameras and recorders, including Bosch as an authorized video dealer, thermal and analytic detection, cloud video for remote sites and AI video analytics to cut false alarms.
Card, mobile and lockdown-capable access control, visitor management and intrusion and alarm systems, integrated with video so every event comes with context.
Managed or co-managed IT and managed cybersecurity with 24/7 SOC monitoring delivered with high-security enterprise partners, endpoint detection and response, vulnerability management and incident response. Network segmentation, IoT and OT visibility through IoT security services, and incident response planning aligned to CISA guidance.
Cisco Meraki and Catalyst switching, routing and SD-WAN, with Ekahau predictive design and post-install validation surveys for dependable coverage. See our Cisco Meraki partner services and Meraki Wi-Fi.
Microsoft Teams Phone calling with E911 location data, contact center, overhead IP paging and mass notification that reaches desk phones, speakers, displays and mobile devices together.
Approved AI workspaces, data-loss controls, permissions clean-up and usage policies so staff can use AI without exposing regulated data. See AI services and AI security, governance & risk.
After go-live, GlobalView monitors and maintains IT, voice and security systems with proactive health checks, firmware management and defined service levels.
BTI provides the technical controls, designs and documentation that support your regulatory and resilience obligations.
| Requirement | What it asks of you | How BTI helps |
|---|---|---|
| America’s Water Infrastructure Act (AWIA) Section 2013 | Community water systems serving more than 3,300 people must complete a risk and resilience assessment and an emergency response plan, and review and recertify them every five years. | Physical security and cybersecurity assessments, remediation designs, and video, access and intrusion systems that close identified gaps. |
| NERC CIP Reliability Standards | Registered bulk electric system entities must meet CIP standards, including CIP-006 physical security of BES Cyber Systems and CIP-014 physical security for qualifying transmission stations. | Physical access control, monitoring, logging and video designs that support CIP-006 and CIP-014 programs, plus network segmentation support. Your compliance team owns the CIP program. |
| TSA Security Directives and CISA guidance | TSA security directives apply cybersecurity requirements to designated pipeline and rail operators; CISA publishes Cross-Sector Cybersecurity Performance Goals and sector guidance. | Segmentation, MFA, monitoring and incident response controls mapped to CISA Performance Goals and directive requirements where applicable. |
| NDAA FY2019 Section 889 | Federal agencies may not procure, and federal contractors may not use, covered telecommunications and video surveillance equipment from Huawei, ZTE, Hytera, Hikvision, Dahua and their affiliates. | Approved-manufacturer camera and recorder designs and as-built documentation of installed equipment. See NDAA compliant security cameras. |
| E911 rules (Kari’s Law and RAY BAUM’S Act) | Multi-line telephone systems must allow direct 911 dialing and convey dispatchable location. | Teams Phone and paging designs with location data for plants, yards and offices. |
Sources: U.S. EPA (epa.gov/waterresilience/awia-section-2013), NERC (nerc.com, CIP standards), TSA (tsa.gov security directives), CISA (cisa.gov/cross-sector-cybersecurity-performance-goals), FCC and acquisition.gov (FAR 52.204-25 implementing Section 889). BTI supports your compliance program with technical controls, documentation and evidence; it does not provide legal advice, and your organization remains responsible for its compliance determinations.
Site walks, risk and compliance review, network and security inventory across every location.
A written roadmap covering architecture, standards, phasing, budget and compliance evidence.
Certified engineers and project managers stage installs by site to protect operations.
Video, access, alerts, voice and IT tied together with documented procedures.
GlobalView monitoring, 24/7 SOC, reporting and quarterly reviews.
In business since 1985 and delivering integrated security since the 2010s, BTI designs, installs and supports IT, voice, network and physical security as one program instead of five vendor contracts.
BTI is ISO 27001 compliant, and managed detection and response runs through a 24/7 security operations center operated with high-security enterprise partners.
GSA, CMAS and TESMA contract awardee, which simplifies purchasing for public agencies and institutions. See government contracts.
Send the form and a BTI engineer replies within one business day. After go-live, GlobalView support monitors and maintains every system we deploy.
12155 Mora Drive, Suites 1 & 2, Santa Fe Springs, CA 90670 · 562-298-5000. Serving Southern California and statewide programs.
1441 Branding Ave, Suite 200, Downers Grove, IL 60515 · 312-432-5300. Serving Illinois and the Midwest.
615 N 48th St, Suite 1048, Phoenix, AZ 85008 · 602-733-6807. Serving Arizona and the Southwest.
Multi-site rollouts are delivered nationwide with BTI project managers and certified field partners, then supported centrally through GlobalView managed support.
BTI delivers perimeter video with AI analytics, access control and intrusion detection for plants and remote sites, segmented Meraki and Catalyst networks, managed IT and cybersecurity with a 24/7 SOC, secure AI, and Teams calling, paging and mass notification, all supported through GlobalView managed support.
BTI supports community water systems with physical security and cybersecurity assessment input, remediation designs and the video, access and intrusion systems that address identified risks. Your utility completes and certifies the assessment and emergency response plan with EPA.
Yes. BTI designs physical access control, monitoring, logging and video systems that support CIP-006 and CIP-014 programs, and documents the installation. Your registered entity and compliance team remain responsible for the CIP program.
BTI designs with manufacturers whose cameras and recorders are not covered equipment under NDAA Section 889, and documents installed models for your records. We can also inventory existing systems and plan replacement of covered equipment.
We combine analytic and thermal cameras, intrusion sensors, cellular or fiber backhaul, cloud or hybrid video and access control with central monitoring, so alarms arrive with live and recorded video. See our water utility case study.
Submit the form below and a BTI engineer replies within one business day. BTI has been in business since 1985 and supports infrastructure clients from Los Angeles, Chicago and Phoenix.
Tell us about your facilities, remote sites and regulatory drivers. An engineer replies within one business day.