Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Water and wastewater utilities keep communities running. Pump stations, reservoirs, wells, lift stations and treatment plants are often unstaffed, spread across large service areas, and essential. BTI supports several water utilities. We bring security systems, IT services, cybersecurity and compliance, communications and AI together under one partner, so remote sites, plants and offices stay protected, connected and auditable—without juggling five vendors.
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BTI supports several water and wastewater utilities with perimeter video, access control, segmented networks, managed IT and cybersecurity, and resilient communications for plants, yards and remote sites. Client names are withheld for security reasons.
City and special-district operators that run water, wastewater and related public facilities, including procurement through GSA, CMAS or TESMA where eligible.
BTI works with many government agencies. Critical-infrastructure technology programs for public owners often combine the same security, IT and communications stack used at water sites. → Government contracts
The same layered approach also applies to other utility yards and public infrastructure sites when water is not the primary asset.
Governed AI for operations and remote-site analytics, kept apart from SCADA.
Perimeter video, thermal and radar detection, access control and alarms for plants and remote sites.
Managed and co-managed IT, networks and helpdesk for utility offices and field connectivity.
Monitoring, segmentation, risk support and audit evidence aligned to AWIA, EPA and CISA guidance.
Teams calling, paging and mass notification for plants, yards and crews.
Pump stations, reservoirs, wells and lift stations need video, intrusion detection and access logs without on-site staff.
Federally funded projects and contractors must avoid covered video equipment and document what is installed.
AWIA risk and resilience assessments, emergency response plans and cybersecurity planning need current technical evidence.
Field crews, control rooms and offices need reliable voice, paging and notification during outages and incidents.
Legacy cameras, keys and analog phones maintained by small teams across large service areas.
Security cameras and door controllers are network devices. They must stay segmented from SCADA and other operational technology.
An intrusion alarm at a remote pump station arrives with live and recorded video, access history and a clear response path. Behind it, our 24/7 NOC/SOC team confirms cameras and networks are healthy. One partner designed the perimeter, the segmented network and the monitoring, so the pieces work together.
NDAA-conscious cameras and recorders, thermal and analytic detection, cloud video for remote sites and AI video analytics to cut false alarms. BTI is an Axis Gold Partner, an authorized Bosch/IQSIGHT dealer and an authorized YourSix dealer.
YourSix · AI video analytics · Bosch · Axis Gold Partner
Card, mobile and lockdown-capable access for gates, chemical storage, control rooms and equipment buildings, with visitor management and video-verified alarms. BTI designs, sells, installs, supports and takes over existing Brivo accounts, so you can switch integrators without replacing hardware or re-enrolling users.
Access control · Brivo · Commercial alarms
Managed or co-managed IT and managed cybersecurity with our 24/7 NOC/SOC team, endpoint detection and response, vulnerability management and incident response. Network segmentation and IoT visibility keep security devices and office IT apart from plant control networks.
Managed IT · Cybersecurity · IoT security
Cisco Meraki and Catalyst switching, routing and SD-WAN. BTI is a Cisco Select Partner and Cisco SMB Black Belt. BTI designs and validates Wi-Fi with Ekahau, the professional-grade Wi-Fi design and testing tool many smaller providers don’t invest in.
Cisco Meraki partner
Microsoft Teams Phone calling with E911 location data, contact center options, overhead IP paging and mass notification that reaches desk phones, speakers, displays and mobile devices together.
Teams Phone · Mass notification
After go-live, GlobalView monitors and maintains IT, voice and security systems with proactive health checks, firmware management and defined service levels.
GlobalView · Physical security support
BTI provides the technical controls, designs and documentation that support your regulatory and resilience obligations. Your utility and counsel remain responsible for compliance determinations; BTI does not provide legal advice.
| Requirement | What it asks of you | How BTI helps |
|---|---|---|
| America’s Water Infrastructure Act (AWIA) Section 2013 | Community water systems serving more than 3,300 people must complete a risk and resilience assessment and an emergency response plan, and review and recertify them every five years. Cybersecurity is part of those plans. | Physical security and cybersecurity assessment input, remediation designs, and video, access, intrusion, network and monitoring controls that close identified gaps. |
| EPA water and wastewater cybersecurity guidance | EPA publishes guidance and checklists to improve cybersecurity at drinking water and wastewater systems, including practices that support AWIA risk and emergency planning. | Segmentation, MFA, monitoring, vulnerability management, incident response planning and documentation mapped to EPA and sector guidance. |
| CISA water and wastewater sector guidance | CISA treats water and wastewater as a critical infrastructure sector and publishes Cross-Sector Cybersecurity Performance Goals and sector resources. | Controls and evidence mapped to CISA Performance Goals and water-sector guidance where applicable. |
| NDAA FY2019 Section 889 | Federal agencies may not procure, and federal contractors may not use, covered telecommunications and video surveillance equipment from listed manufacturers and affiliates. | Approved-manufacturer camera and recorder designs and as-built documentation of installed equipment. → NDAA-conscious cameras |
| E911 (Kari’s Law and RAY BAUM’S Act) | Multi-line telephone systems must allow direct 911 dialing and convey dispatchable location. | Teams Phone and paging designs with location data for plants, yards and offices. |
Sources: U.S. EPA AWIA Section 2013 · EPA guidance PDF · EPA Cyberwater · CISA water sector · CISA CPGs
Operators see AI in headlines. They don’t see the AI virtual workforce that can watch every pump station, triage every alarm and spot trouble before a truck rolls. BTI is your Guided Automation Partner, closing that gap so automation reliably keeps your system running and secure.
Fewer false alarms at remote sites. Real-time video analytics separate people and vehicles from wildlife, weather and blowing debris. Thermal cameras and radar detect intruders on dark, open perimeters and hand off to PTZ cameras for verification. License plate recognition (LPR), pattern detection and custom-tuned analytics learn what normal looks like at each site. Our 24/7 NOC/SOC team uses automation to triage alerts: 10,000+ alerts handled, zero missed.
Governed AI for operations. AI can help summarize maintenance logs, draft reports and search procedures. In a utility it has to be governed: approved tools, defined data boundaries, human review and logging. BTI helps you write that policy using the NIST AI RMF as a reference, and can provide secure, utility-controlled AI workspaces.
Kept apart from SCADA. AI analytics and security devices run on segmented networks, separate from SCADA and other operational technology, so adding intelligence doesn’t add a path to process control.
Guided Automation advisory services are included in all managed IT plans at no extra cost. AI tools such as secure chat workspaces and model access are optional add-ons.
Site walks, risk and guidance review, network and security inventory across every location.
A written roadmap covering architecture, standards, phasing, budget and compliance evidence.
Engineers and project managers stage installs by site to protect operations.
Video, access, alerts, voice and IT tied together with documented procedures.
GlobalView monitoring, our 24/7 NOC/SOC team, reporting and quarterly reviews.
Other industries: Healthcare · Logistics · Education · Financial Services · Government
Los Angeles · Chicagoland · Phoenix / Tucson
Multi-site rollouts are delivered nationwide with BTI project managers and certified field partners, then supported centrally through GlobalView. Call 800-HELP-BTI (800-435-7284).
BTI delivers perimeter video with AI analytics, access control and intrusion detection for plants and remote sites, segmented Meraki and Catalyst networks, managed IT and cybersecurity with our 24/7 NOC/SOC team, governed AI, and Teams calling, paging and mass notification—supported through GlobalView.
BTI supports community water systems with physical security and cybersecurity assessment input, remediation designs and the video, access, intrusion, network and monitoring controls that address identified risks. Your utility completes and certifies the assessment and emergency response plan with EPA.
BTI designs segmentation, MFA, continuous monitoring, vulnerability management and incident response planning, and documents those controls so your team can map them to EPA water cybersecurity guidance and CISA Performance Goals. Your organization remains responsible for compliance determinations.
BTI designs with manufacturers whose cameras and recorders are not covered equipment under NDAA Section 889, and documents installed models for your records. We can also inventory existing systems and plan replacement of covered equipment.
We combine analytic and thermal cameras, intrusion sensors, cellular or fiber backhaul, cloud or hybrid video and access control with central monitoring, so alarms arrive with live and recorded video. See our water utility case study.
Yes. Cameras, access controllers and related devices are designed on segmented networks, coordinated with your IT and operations teams, so they stay separate from SCADA and other OT.
Submit the form and a BTI engineer replies within one business day. BTI has been in business for 40 years and supports infrastructure clients from Los Angeles, Chicago and Phoenix.
Tell us about your facilities, remote sites and regulatory drivers. An engineer replies within one business day.