40 Years in BusinessISO 27001 compliantPublic sector: GSA · CMAS & TESMA (CA)

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

IT Services Company · Managed IT · Cybersecurity · Compliance

IT Services for Growth-Minded Businesses That Run on Technology

BTI is the IT services company that brings managed IT, cybersecurity, compliance and secure AI adoption together under one partner. We have 40 years in business, a SOC 2 certified NOC/SOC run by our 24/7 NOC/SOC team, and engineers who reply within 1 business day.

Get a Free IT Assessment

An engineer will reply within 1 business day.

  • 40 Years in Business
  • ISO 27001 Compliant
  • SOC 2 Certified NOC/SOC (our 24/7 NOC/SOC team)
  • Cisco Select Partner
  • Cisco SMB Black Belt
  • 500+ Meraki Deployments
  • ISNetworld Member
  • GSA Contract
  • CMAS & TESMA (California only)

Who We're Built For

Team size isn't what makes a business a good fit for BTI. With AI tools, a 20-person firm can operate, compete and serve clients like a much larger one, and it needs the same level of security and support to do it. We partner with growth-minded organizations that:

Rely on IT to run the business

Downtime costs you revenue, clients or compliance standing.

Carry real security and compliance obligations

HIPAA, PCI, CMMC, NIST, cyber-insurance requirements or client audits.

Are adopting AI

You need it governed, secure and actually productive.

Operate across sites or plan to grow

You want one partner for IT, network and security.

If that sounds like you, whether you have 20 users or 2,000, let's talk.

Managed IT Services & IT Support

Managed IT Services

Fully managed IT: monitoring, patching, help desk, strategy and vendor management, all with one accountable team.

Co-Managed IT

We add our engineers, tools, monitoring and help desk to your internal IT team.

Help Desk + 24/7 Monitoring

Business-hours and extended-hours help desk options, set by contract, backed by 24/7 NOC/SOC monitoring.

Managed Cybersecurity & vCISO

Threat monitoring by a SOC 2 certified NOC/SOC, plus assessments and fractional CISO leadership.

IT Compliance & GRC

Audit preparation, policies and controls aligned with ISO 27001, NIST, HIPAA and PCI.

IT Consulting, Cloud & Infrastructure

Cloud, Microsoft 365 and infrastructure planning built around how your business runs.

On-Site Support & Hardware Maintenance

Local engineers for installs, break/fix and hardware lifecycle support.

Network & Commercial Wi-Fi

Design, cabling, Wi-Fi and SD-WAN from a Cisco Select and SMB Black Belt partner with 500+ Meraki deployments.

More services: Cybersecurity Assessment · vCISO · Network Security · Governance, Risk & Compliance · Microsoft Solutions · Cloud Consulting · Infrastructure Consulting · Infrastructure-Led Managed IT · Hardware Maintenance

Managed IT pricing generally ranges from about $60 to about $290 per user per month. Where you land depends on your infrastructure, licensing, existing technical and security debt, and how much application support you need. A free IT assessment gives you a firm number. See managed IT pricing →

IT That Keeps Getting Better, Not Just Maintained

Many IT providers set up your environment and then leave it alone. BTI keeps improving it. As the security market shifts, we swap in better security tools and vendors, cut out cost you no longer need, and improve reliability. We also bring forward solutions that help you earn revenue, not just keep systems running.

  • Ongoing review of your security stack and vendors as threats and pricing change
  • Cost reduction through licensing cleanup, vendor consolidation and right-sizing
  • Reliability improvements driven by 24/7 NOC/SOC data from 10,000+ handled alerts with zero missed
  • Solutions that support revenue, including secure AI, automation and better client-facing systems

One Partner for Your Entire Technology Stack

One partner can cover your whole technology stack, which means one contract, one point of accountability and one support number:

Hardware and licensing
Installation and on-site support
Cybersecurity and 24/7 SOC
Physical security (video, access control, alarms)
VoIP and business phone systems
Network, Wi-Fi and cabling

100% Financing

100% financing covers hardware, licensing and labor, so you can modernize now and pay over time. Learn about financing →

Secure AI Adoption for the AI Era

AI lets small, growth-minded teams punch above their weight, but it also raises the stakes: more data spread across SaaS and AI tools, shadow AI and new compliance questions. BTI AI Services cover AI opportunity assessments, cost reduction and automation, revenue growth, and AI security, governance and risk. That includes acceptable-use policies, data-access controls, Microsoft 365 Copilot readiness and monitoring by our SOC 2 certified NOC/SOC. The same team that secures your network makes AI safe and productive.

Explore AI Services · AI Business Opportunity Assessment · AI Cost Reduction & Automation · AI for Business Leaders · AI Marketing & Communications · AI Revenue Growth · AI Security, Governance & Risk

Why Growing Businesses Choose BTI

98%client retention
10,000+alerts handled, zero missed
40years in business
  • ISO 27001 compliant security processes and controls
  • SOC 2 certified NOC/SOC, run by our 24/7 NOC/SOC team
  • ISNetworld member, ready to support contractor and industrial supply chains
  • GSA contract holder; CMAS & TESMA contracts (California only)
  • Cisco Select Partner and Cisco SMB Black Belt partner
  • 500+ Meraki deployments
  • Engineer reply within 1 business day

IT Services FAQ

Is BTI a fit for smaller companies?

Yes, if your business relies on IT, carries security or compliance obligations, or is adopting AI. We look at fit, not a headcount minimum, because an AI-enabled team of 20 often needs the same security and support as a much larger firm. We work with organizations whether they have 20 users or 2,000.

How much do BTI's IT services cost?

Managed IT pricing generally ranges from about $60 to about $290 per user per month. The figure depends on your infrastructure, licensing, existing technical and security debt, and how much application support you need.

What help desk plans do you offer?

We offer business-hours and extended-hours help desk options, set by contract, backed by 24/7 NOC/SOC monitoring.

How fast will an engineer respond?

Clients under a support agreement can call urgent issues in to 800-435-7284. For all other requests, an engineer replies within 1 business day.

What is BTI's ISO 27001 status?

BTI runs ISO 27001 compliant security processes and controls. We are compliant, not certified. Our NOC/SOC is SOC 2 certified and staffed around the clock by our 24/7 NOC/SOC team.

Can BTI handle hardware, phones and physical security too?

Yes. One partner covers hardware, licensing, installation, on-site support, cybersecurity and SOC, physical security and VoIP. 100% financing is available and covers hardware, licensing and labor.

Do you offer co-managed IT?

Yes. We add our engineers, tools, monitoring and help desk to your internal IT team.

Talk to an IT Engineer

Tell us about your environment. An engineer will reply within 1 business day. Or call 800-435-7284.

Communication

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IT Services

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