Alarm.com for Business from Your Local Commercial Alarm.com Dealer
BTI installs and supports Alarm.com for Business for commercial clients only. We do not serve homes or residential customers.
BTI is an Alarm.com dealer that designs, installs, monitors and supports Alarm.com for Business at commercial sites in Los Angeles, Chicago and Phoenix. Intrusion alarms, commercial video, access control, temperature monitoring and gunshot detection all run in one Alarm.com app, and BTI's team handles everything from the first site walk to service after go-live.
Book a free consultationRequest a quoteAsk About 3.99% Financing For qualified buyers, subject to credit approval.
Call: Los Angeles 562-298-5000 | Chicago 312-432-5300 | Phoenix 602-733-6807
- Over 40 years in business
- Alarm.com dealer, certified in every Alarm.com product area we sell
- Licensed Alarm Company Operator
- Axis Gold Partner
About BTI's Alarm.com work
BTI Communications Group is an Alarm.com dealer that works only with businesses and commercial properties; it does not install or support Alarm.com in homes. BTI designs, installs, monitors and services Alarm.com for Business intrusion, commercial video, access control, energy and temperature monitoring, multi-location management and SDS gunshot detection, with local teams in the Los Angeles, Chicago and Phoenix metro areas. BTI has been in business for over 40 years and is certified by Alarm.com in every Alarm.com product area it sells.
What Alarm.com for Business is
Alarm.com for Business is Alarm.com's commercial security platform. It connects intrusion detection, video, access control, energy and temperature sensors and reporting in one cloud platform, managed from one mobile app and website. Alarm.com sells the platform only through dealers, who design, install and service each system. BTI is that local dealer for commercial sites in Southern California, Chicagoland and the Phoenix metro.
Alarm.com groups the line three ways, and BTI designs for all three:
- Small and medium business: one site, a handful of doors and cameras, simple schedules.
- Commercial: larger buildings, more doors and cameras, and integration with existing systems.
- Multi-location: many sites managed from one Enterprise Dashboard.
You may also see older names for the same platform, such as "Smart Business Security" or "Smarter Business". Alarm.com's current name for its commercial line is Alarm.com for Business.
Alarm.com for Business products BTI installs
| Product | What it does | Learn more |
|---|---|---|
| Intrusion detection | Commercial alarms with automatic arming, user code management and video alerts | Covered on this page |
| Smarter Access Control | Mobile credentials, remote lock and unlock, schedules and video tied to each door event | Alarm.com access control |
| Commercial video | Commercial cameras, the Commercial SVR, Business Activity Analytics and AI deterrence | Alarm.com commercial video |
| Energy and temperature monitoring | Freezer, cooler and server room alerts, plus HVAC set point control | Alarm.com temperature monitoring |
| Multi-location management | Enterprise Dashboard, bulk user management and scheduled business reports | Alarm.com multi-location |
| SDS gunshot detection | Indoor gunshot detection powered by Alarm.com | SDS gunshot detection |
| Remote video monitoring | Event-triggered video monitoring by BTI operators with CHeKT | Remote video monitoring |
Commercial intrusion detection with Alarm.com
Intrusion detection is the base of most Alarm.com for Business systems, so BTI covers it here rather than on a separate page.
- Automatic arming: the system can detect when a building is left unarmed after hours and arm it.
- Access-linked arming: the first badge-in of the day can disarm the alarm, and a double tap of a card can arm it on the way out.
- User codes and contacts: add or delete user codes and update the monitoring emergency contact list from the app or website.
- Video alerts: when an alarm trips, a video clip helps you and the monitoring operator see what happened.
- Activity alerts while disarmed: know when a restricted door opens or a back door is left open.
BTI designs alarm communication with more than one path where the site needs it, so a cut phone line or internet outage does not silence the system. Read why alarm communication redundancy matters.
Running an older panel? BTI services existing DMP systems and upgrades them to Alarm.com, sometimes with an Alarm.com communicator instead of a full panel replacement. What your panel needs is confirmed during your site assessment. See DMP service and upgrades and commercial alarm system installation.
Remote video monitoring with CHeKT
Remote video monitoring is the most requested add-on to Alarm.com for Business at BTI. CHeKT, in which Alarm.com acquired a majority stake in February 2025, sends event-triggered video to operators when an alarm or camera event triggers. BTI staff and BTI's central stations review the video, use on-site speakers to warn intruders and call police when needed. Video verification helps police prioritize the call. Monitoring schedules can run 24/7; operators respond to events rather than watching cameras continuously.
Remote video monitoring servicesWhat is CHeKT?
Works with OpenEye
OpenEye is Alarm.com's cloud video management platform for commercial properties, and BTI is an authorized OpenEye reseller. Sites with larger camera counts or video management needs can pair OpenEye video with Alarm.com intrusion and access control. See OpenEye cloud video.
How BTI delivers Alarm.com for Business
Quote and design. A BTI security engineer walks your site, or reviews plans for new construction, and designs the system around your doors, openings, camera views and schedules. You get a written quote with the equipment, installation scope and the Alarm.com service plan your features need. Request a quote, or book a free consultation to talk through options first.
Sales without guesswork. BTI recommends only the Alarm.com products that fit your site. Where another platform fits your site better, we say so.
Installation. BTI's own technicians install panels, sensors, cameras, recorders, door hardware, readers and communicators, then program users, schedules and automation rules so the system matches how your business opens, closes and runs.
Licensing and service plans. Alarm.com for Business features run on an Alarm.com service plan provided through your dealer. BTI explains which plan level each feature needs, so your plan matches the features your site uses. BTI is a Licensed Alarm Company Operator.
Monitoring. Alarm signals and video events are monitored by BTI staff and BTI's central stations.
Service and support. After go-live, BTI's local service teams handle changes, troubleshooting, user training and equipment service. BTI's network and IT teams can also support the cellular and network connections your security system depends on.
Who we serve
BTI designs Alarm.com for Business for offices, retail stores, restaurants and food service, warehouses and light industrial sites, healthcare and medical offices, schools and commercial property owners. Every BTI client is a business or commercial property.
Small fleets can also add Alarm.com Connected Fleet vehicle tracking to the same Alarm.com account.
Alarm.com for Business near you
We land locally first, then expand with you as you add sites.
- Los Angeles: design, installation, monitoring and service across Los Angeles County, Orange County and the Inland Empire. Call 562-298-5000. See Los Angeles physical security.
- Chicago: design, installation, monitoring and service across Chicagoland. Call 312-432-5300. See Chicagoland physical security.
- Phoenix: design, installation, monitoring and service across the Phoenix metro. Call 602-733-6807. Tucson projects are served through contractors working with BTI; call the Phoenix line to start. See Phoenix area physical security.
Why BTI for Alarm.com for Business
- Over 40 years in business
- Certified by Alarm.com in every Alarm.com product area we sell: intrusion, video, access control, energy and temperature, and remote video monitoring
- Commercial clients only
- Axis Gold Partner and authorized OpenEye reseller, so Alarm.com can work alongside the cameras you already have
- One team for design, installation, monitoring and support
See Alarm.com for Business in action
Video: Protect Your Business with AI Deterrence (Alarm.com)
Plan your Alarm.com for Business system
Tell us how many locations you have and what you want to protect. A BTI security engineer will reply with next steps.
Book a free consultationRequest a quoteAsk About 3.99% Financing For qualified buyers, subject to credit approval.
Call: Los Angeles 562-298-5000 | Chicago 312-432-5300 | Phoenix 602-733-6807
Locations we serve
BTI Communications Group serves businesses and commercial properties only, from three regional offices. Alarm.com for Business projects are designed, installed and supported by the local BTI team.
BTI Los Angeles
12155 Mora Drive, Suites 1 & 2
Santa Fe Springs, CA 90670
Call: 562-298-5000
Service area: Los Angeles County, Orange County, the Inland Empire and the rest of Southern California.
BTI Chicagoland
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Call: 312-432-5300
Service area: Chicago, Cook County, DuPage County and the rest of Chicagoland.
BTI Phoenix / Tucson
615 N 48th St, Suite 1048
Phoenix, AZ 85008
Call: 602-733-6807
Service area: Greater Phoenix, including Scottsdale, Tempe, Mesa and Chandler. Tucson projects are served through contractors working with BTI.
Frequently asked questions
Is BTI an Alarm.com dealer?
Yes. BTI is an Alarm.com dealer, certified by Alarm.com in every Alarm.com product area we sell: intrusion, video, access control, energy and temperature, and remote video monitoring.
Does BTI install Alarm.com for homes?
No. BTI works only with businesses and commercial properties. We do not install, monitor or support Alarm.com in homes or for residential customers.
What is Alarm.com for Business?
Alarm.com for Business is Alarm.com's commercial security platform. It brings intrusion detection, video, access control, energy and temperature monitoring and business reporting into one app, sold and installed through dealers such as BTI.
Is Alarm.com Smart Business Security the same as Alarm.com for Business?
Yes. "Smart Business Security" and "Smarter Business" are older names. Alarm.com for Business is the current name for Alarm.com's commercial line.
How do I get a quote for Alarm.com for Business?
Request a quote or book a free consultation. A BTI security engineer reviews your site, then sends a written quote with equipment, installation and the Alarm.com service plan your features need.
How is Alarm.com for Business licensed?
Alarm.com features run on a service plan provided through your dealer. BTI explains which plan each feature needs when we quote your system.
Who monitors my Alarm.com system?
BTI staff and BTI's central stations monitor alarm signals and video events.
Can BTI upgrade my existing alarm system to Alarm.com?
Often, yes. BTI services existing DMP systems and upgrades older panels to Alarm.com, sometimes with a communicator instead of a full panel replacement. BTI confirms what your panel needs during the site assessment.
Does Alarm.com for Business work with remote video monitoring?
Yes. BTI provides remote video monitoring with CHeKT, now majority owned by Alarm.com. Operators see event video when an alarm triggers, and video verification helps police prioritize the call.
Can I manage several business locations from one account?
Yes. Alarm.com's Enterprise Dashboard lets one administrator manage users, schedules, video and reports across every location.
Where does BTI install Alarm.com for Business?
BTI serves commercial sites across the Los Angeles, Chicago and Phoenix metro areas. Tucson projects are served through contractors working with BTI.
Do you offer financing for Alarm.com for Business systems?
Yes. Ask about 3.99% financing for qualified buyers, subject to credit approval.