
Integrated Avigilon Video & Access Control in Chicago (Avigilon Alta and Unity Certified)
Chicagoland’s high volume, preferred authorized partner for Avigilon integrated video surveillance and access control. We provide local system design, compliance-focused installation, and on-site service and support contracts.
- Fast Installation
- Certified Technicians
- 24/7 Support
- Fast Installation
- Certified Technicians
- 24/7 Support
Avigilon Camera Support for the Chicago Metropolitan Area

Avigilon Camera Installation
Whether you're a business, government, or educational institution—or even a historic church—BTI can provide all the infrastructure and labor needed for your Avigilon camera and access control systems to function reliably.

Avigilon Camera Maintenance
Avigilon camera maintenance includes hardware, software, firmware, and image quality adjustments as needed. Contact BTI for time and material or service contract support.

Access Avigilon Camera Upgrades
Avigilon cameras are designed to improve over time through firmware and software upgrades. Contact BTI to discuss your upgrade requirements.
Why BTI for Avigilon Unity CCTV/Video Design, Installation, and Support
Fast, Accurate Avigilon Unity Quotes, Installation, and Integration
BTI delivers fast, accurate Avigilon Unity quotes and designs – scoped correctly the first time. We offer extended 24/7 nationwide support for integration with new and existing alarm, access control, CCTV, visitor management, mustering, and life-safety platforms.
Our installation teams are certified by ISNetworld for complex heavy industrial safety and security policies including Fortune 500 deployments. Our support teams are aligned with ISO 27001 policies and processes and have complete familiarity with complex Avigilon Unity integration and system support.
Lastly, BTI’s volume and expert status within the Motorola Security ecosystem means clients enjoy the best availability, pricing, and responsive support in the United States.
Get Unity Video Security Solutions Installed, serviced, and upgraded by BTI throughout Chicagoland
Whether you’re upgrading old systems, combining facility operations, or have a new build, BTI will help you get the most from your Avigilon Unity video security solution. Experience expert design, itemized pricing, ISNetworld certified safety and quality installation, and ISO 27001 aligned support from a high volume, top tier certified Avgilon partner.

Unity Video
On-premise video management with AI powered analytics and cloud-managed features.
- Avigilon Appearance Search™ Technology
- Avigilon Unity Video Mobile APP
- Audio analytics and recording

Unity Cameras
BTI offers the full catalog of Avigilon security cameras.
Features
- AI video & audio analytics
- Edge-based processing
- Secure & Compliant

Avigilon Unity Cloud Services
Enable cloud connectivity for Unity video services, simplifying management across multiple locations. With Unity cloud services, teams can monitor, maintain, and respond in real-time to threats and alerts.
BTI Can Help You Choose the Correct Avigilon Unity Camera for Your Needs
Our team has comprehensive knowledge of the features and capabilities that come with Avigilon Unity video surveillance. We provide fast and accurate quotes and designs for Avigilon’s on-premise, cloud, or hybrid security solutions that fit your business goals, growth, and compliance requirements.
Key Features for Cloud-Based & On-Premise Cameras
AI- Powered Video Analytics • HD Video • Edge-Based Processing • Smart Search Function • Edge Storage Options • End-to-End Encryption
Dome Security Cameras

Low profile cameras, good for public spaces Indoor and outdoor options.
Multi-Sensor Cameras

Best for large areas like parking lots, campuses, or warehouses, where 360° coverage is needed.
Specialty CCTV Cameras

Unique installations where traditional cameras are too large or mobility is required.
Bullet IP Cameras

Has many outdoor uses, ranging from perimeter monitoring to license plate recognition.
Avigilon On-Premise Security Platforms
Avigilon Unity On-Premise Video Security
- AI-powered search
- Built in Analytics
- Secure, local storage

Formerly Avigilon ACC
Learn more about our Avigilon Unity support below:
Avigilon Unity On-Premise Access Control
- Centralized management
- Legacy hardware support
- Event alerts & reporting

Formerly Avigilon ACM
Explore Avigilon Unity access control:
Avigilon Cloud Security Solutions
Avigilon Alta Cloud Video Security
- Automatic Updates
- Mobile access & management
- Unity, Alta, & 3rd-party access control integration

Formerly AVA Security
Learn more about Alta video solutions:
Avigilon Alta Cloud Access Control
- Remote management
- Flexible & scalable
- Touchless mobile entry

Formerly Openpath Door Access Control
Get Alta access control solutions below:
Avigilon Alta & Unity Access Control Integration

BTI can help you integrate your Avigilon Unity video surveillance with Avigilon Alta or Unity access control to create a centralized platform that simplifies management, enhances visibility, and scales with your business.
How BTI Delivers a Motorola Security Solution

Strategy
We start with a conversation about your requirements, goals, risks, and facility operations.

Design
Our security engineers then design a custom security solution tailored to your operational needs.

Implementation
BTI technicians handle everything from low-voltage installation to system configuration.

Solution Delivered
After testing, you receive a turnkey Unity video security system with training and support.
Common Avigilon Maintenance Requirements
Common issues affecting camera performance include wiring and connectivity, improper installation and mounting, focus, and change of scene adjustments, and recording server adjustments.
Warranty Replacements
Have an Avigilon camera under warranty but not sure how to get a replacement or repair? We can help support your Avigilon RMA return and repair of supported Avigilon cameras.

Remote and Onsite Support for Avigilon Alta and Avigilon Unity Access and Video - Top Partner
BTI Communications Group is a long-standing, high volume, preferred Avigilon Unity and Avigilon Alta certified Partner with years of experience through product iterations from Avigilon ACC video (now Avigilon Unity Video) and Avigilon ACM access control (now Avigilon Unity Access Control) as well as the original openpath access control and AVA security camera programs (now Avigilon Alta Access and Avigilon Alta Video). BTI is a preferred partner (High Volume and Technically Certified.)
Software Updates
Avigilon offers software updates to improve the quality of your cameras, AI analytics, and access control systems over time.
Troubleshooting
Our team has extensive experience in diagnosing and resolving connectivity problems.
Upgrade Assistance
Experienced pros at BTI will help you make the most of your budget for upgrades to all of your Avigilon on-premise security systems.
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Avigilon Unity, Formerly Avigilon ACC & Avigilon ACM
Avigilon Unity is an AI-driven, on-site security suite that embodies the key features of the original Avigilon collection, including the Avigilon Control Center, Avigilon Cloud Services, and Access Control Manager. It’s tailored for businesses seeking to oversee their systems through a unified and expandable platform.
Watch the Motorola Solutions Avigilon Alta & Unity Buyer’s Guide Video
Full Video Transcript
Welcome to the 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide. This guide is essential for organizations evaluating Avigilon cameras, access control, and converged security architecture.
Avigilon is a strategic security architecture decision, not just a product purchase. It involves cameras, access control, networking, and cybersecurity. Planning must integrate physical security, information technology, and cybersecurity. BTI partners with organizations to guide architecture decisions, ensuring systems are designed, documented, and supported for long-term value.
Choosing between Avigilon Alta and Unity is crucial for system design. Alta is cloud-native, ideal for multi-tenant and tech environments, while Unity suits large facilities with complex integrations. Accurate design and quotes are vital to avoid costly errors. Evaluate deployment models, access control, video management, and information technology requirements carefully.
BTI offers a comprehensive approach to Avigilon architecture, integrating physical security, information technology, and cybersecurity into a cohesive model. This eliminates siloed operations and ensures a seamless transition from design to support. Using System Surveyor, BTI provides detailed visual layouts, enabling stakeholders to evaluate and approve plans confidently before procurement.
Avigilon partner quality is crucial for project success. The right partner transforms Avigilon’s complex ecosystem into a practical, cost-effective security architecture. BTI ensures precise design, avoiding unnecessary scope and change orders, while integrating legacy systems. BTI combines security expertise, information technology knowledge, and lifecycle support for reliable, high-quality outcomes.
BTI offers a comprehensive capability stack for Avigilon design, service, support, and expansion. This includes physical security design, network infrastructure, cybersecurity, manufacturer coordination, documentation, and compliance readiness. BTI integrates these disciplines into a single accountable engagement, ensuring seamless service delivery and eliminating gaps often found when handled by separate vendors.
Avigilon Alta offers cloud-managed access control, video, and intrusion solutions. Manage doors and credentials via a centralized dashboard, with mobile credentials and Apple Wallet support. Enjoy remote visibility and event review across sites. Alta Protect enhances site protection with video analytics and alerts, ideal for multi-tenant buildings, tech companies, and cloud-first workplaces.
Avigilon Alta enhances security for multi-tenant office buildings by managing tenant access and shared spaces from a single cloud dashboard. Multifamily properties benefit from mobile access and automated vendor management. Technology companies can streamline smartphone-first access and remote administration. Consider upgrading access control for improved security and efficiency.
Avigilon Unity offers robust on-premise security solutions for hospitals, clinical facilities, and complex environments. It provides enterprise-grade video management, sophisticated access governance, and deep integration capabilities. Ideal for high camera counts and complex access policies, Unity ensures compliance and data sovereignty. BTI supports new deployments, expansions, and service takeovers.
Healthcare facilities demand robust security. Avigilon Unity excels in managing public access, restricted zones, and compliance in hospitals. It supports emergency department access, pharmacy protection, and behavioral health management. BTI’s converged model ensures seamless integration across security, information technology, and clinical operations, addressing complex needs with advanced video management and sophisticated access control.
Avigilon’s architecture is tailored for diverse industries, from healthcare to education. BTI assists in selecting the right model — Alta, Unity, or hybrid — based on specific needs like cloud access, on-premise video, and cybersecurity. Each vertical, such as commercial real estate or government, benefits from customized solutions ensuring optimal security and operational efficiency.
BTI tailors Avigilon solutions for high-security, distributed, and regulated sectors like data centers, manufacturing, retail, banking, aviation, and law enforcement. Unity excels in complex, high-security environments, while Alta suits cloud-managed, distributed sites. BTI’s expertise ensures systems align with network, identity, and cybersecurity needs, providing comprehensive support and documentation.
Avigilon projects require integrated information technology, cybersecurity, and physical security planning. Whether using Alta cloud or Unity on-premise, systems interact with network infrastructure, identity policies, and compliance processes. Unity demands deeper integration into server and cybersecurity environments. BTI’s layered operating model ensures Avigilon systems are managed, auditable, and supportable security programs.
Evaluate your Avigilon platform choice with this checklist. Opt for Avigilon Alta for cloud-managed access, mobile credentials, and remote management. Choose Avigilon Unity for on-premise control, large facility security, and advanced integrations. BTI supports hybrid deployments and can assess your needs before committing to an architecture.
BTI’s Avigilon deployment process minimizes operational risk by aligning organizational goals and clarifying scope and costs. It includes facility assessment, System Surveyor layouts, architecture recommendations, and detailed design for cameras, access control, and credentials. Network and cybersecurity reviews precede installation, followed by procurement, configuration, and training. Managed support and lifecycle reviews ensure long-term system health.
Let’s explore example Avigilon architecture scenarios. For a multi-tenant office, BTI uses Avigilon Alta for cloud-managed security. In hospitals, Avigilon Unity ensures on-premise video management and access control. For tech companies, BTI leverages Avigilon Alta for a modern, mobile-first access experience. These scenarios illustrate BTI’s tailored approach to diverse security needs.
BTI is more than an Avigilon installer; it’s a partner in architecture, security, and lifecycle support. Avigilon Alta excels in cloud-first environments, while Unity suits on-premise needs. BTI ensures the right platform, design, and support, maximizing security outcomes and operational visibility, reducing vendor confusion, and enhancing long-term reliability.
BTI offers comprehensive Avigilon services, from quotes to support reviews and upgrades. Our no-obligation Security Architecture Review assesses your facility’s needs, ensuring a tailored solution. We evaluate existing systems, compare Alta versus Unity, and provide phased recommendations. Contact BTI for expert guidance and a clear path forward.
Download the 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide
A Trusted Security Services Provider for SMBs & Enterprise Level Organizations
At BTI, we like to help businesses of all sizes maintain resilience and reduce risk through world-class video security, access control, alarm, voice, data, and IT security services and consulting.
Industries We Support
Education
Financial Services
Manufacturing
Religious Facilities
Professional Services
BTI Provides On-Site Avigilon Support Throughout The Chicago Metropolitan Area from Its Mobile Fleet and Chicago Warehouse
Serving the Chicago Metropolitan Area
Providing certified expert security design, installation, service, and support in the following areas: Chicago, Evanston, Schaumburg, Naperville, Northbrook, Skokie, Oak Brook, Deerfield, Lisle, Lake Forest, Downers Grove, Itasca, Elmhurst, Aurora, Hoffman Estates, Elgin, Rolling Meadows, Highland Park, Des Plaines, Elk Grove Village, Buffalo Grove, Glenview, Arlington Heights, Lombard, Merrillville, Vernon Hills, Tinley Park, Libertyville, Barrington, Mount Prospect, Lincolnshire, Wheeling, Glen Ellyn, Woodridge, Warrenville, Palatine, Morton Grove, Addison, Crystal Lake, Villa Park, Valparaiso, Wilmette, Park Ridge, Westchester, Geneva, Lake Zurich, Bolingbrook, Kenosha, Oak Park, Hinsdale, Westmont, Mundelein, Wood Dale, Gurnee, Malta, Wheaton, Romeoville, River Forest, Willowbrook, Bartlett, Melrose Park, Grayslake, Mchenry, Waukegan, Joliet, Winnetka, Bridgeview, Niles, North Chicago, Bloomingdale, Roselle, Orland Park, Bensenville, Crown Point, Batavia, Oswego, Homewood, Plainfield, Lincolnwood, Wayne, Carol Stream, Hanover Park, Glendale Heights, Mokena, Sycamore, Riverside, Darien, Frankfort, Berwyn, Oak Lawn, La Grange, Fox Lake, Western Springs, Elmwood Park, River Grove, Alsip, Palos Hills, Franklin Park, Streamwood, Oak Forest, New Lenox, Forest Park, Gary, Highland, Schererville, Hickory Hills, Lake Bluff, Montgomery, North Aurora, Chicago Heights, Chicago Ridge, Palos Heights, Cicero, Round Lake, Wauconda, Schiller Park, Countryside, Blue Island, Dundee, Woodstock, Cary, Calumet City, Long Grove, Hampshire, Whiting, Chesterton, Lowell, Munster, Hammond, Pleasant Prairie, Lake In The Hills, Harvey, Algonquin, Park Forest, Evergreen Park, Glencoe, Sugar Grove, Yorkville, Brookfield, Antioch, South Elgin, South Holland, Broadview, Summit Argo, Lemont, Harwood Heights, Hillside, Carpentersville, West Chicago, Lyons, Markham, Marengo, University Park, Stone Park, Lakewood, Coal City, Ingleside, Saint Charles, Kenilworth, Minooka, Wadsworth, Glenwood, Flossmoor, Shorewood, Clarendon Hills, Bellwood, Rensselaer, Saint John, Hobart, Willow Springs, Channahon, Prospect Heights, La Grange Park, Country Club Hills, Crest Hill, Hazel Crest, Burbank, Wonder Lake, Bedford Park, Highwood, Palos Park, Lansing, Lake Villa, Burlington, Sandwich, Harvard, Midlothian, Ringwood, Island Lake, Matteson, Zion, Berkeley, Manhattan, Robbins, Genoa, Posen, Plano, Eola, Braceville, Beecher, Plato Center, Maple Park, Bristol, Kingston, Winthrop Harbor, Kaneville, Russell, Union, South Wilmington, Waterman, Richmond, Alden, and Crete.
Counties: Cook County, Lake County, DuPage County, Grundy County, McHenry County, Will County, Dekalb County, Kane County, Kendall County, Jasper County (Indiana), Lake County (Indiana), Newton County (Indiana), Porter County (Indiana), Kenosha County (Wisconsin).
We Provide Avigilon Camera Support For The Chicago Metropolitan Area
BTI Communications Group in Downers Grove, IL

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What's included in your free consultation and security plan?
- Site survey of your facility’s security needs
- Detailed scope of work with which device we recommend and why
- Custom security floor plan illustrating camera, access control, and alarm equipment laid out in System Surveyor
- Itemized and fully transparent quote with no hidden cost or fees







