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BTI Chicago: Chicago hub · Brivo access control · IP camera systems · Brivo Eagle Eye video
Chicago, the suburbs and Northwest Indiana

Brivo Eagle Eye Cloud Video Surveillance in Chicagoland

Eagle Eye cloud cameras tied to Brivo doors for warehouses, offices, churches and schools, installed by our Downers Grove crews and supported around the clock.

  • Brivo and Eagle Eye distributor and reseller
  • Uses your ONVIF cameras
  • We take over Eagle Eye accounts
  • 24/7 NOC/SOC
Exterior security cameras on a Chicagoland warehouse

Brivo Eagle Eye video services in Chicagoland

BTI has been installing security systems for over 40 years, and our Downers Grove office is a Brivo and Eagle Eye distributor and reseller for the Chicago area. We design cloud video for distribution centers along I-55 and I-80, downtown offices, suburban schools and houses of worship.

Survey and camera plan

A technician maps coverage at docks, lots and entries, checks network closets and confirms upload speed at each address.

Install in any season

Our crews work outdoors through Chicago winters, with housings and heaters picked for cold docks and freezer rooms.

Cloud account build

We create the Eagle Eye account, set camera subscriptions, add users by site and link video to Brivo doors.

Recorder upgrades

Retiring an old NVR? A Bridge or CMVR keeps your working cameras online, and analog cameras can use an analog ready recorder.

Service and health alerts

Remote support, truck rolls from Downers Grove and device health alerts from the 24/7 NOC/SOC.

911 Camera Sharing

We can enable Eagle Eye 911 Camera Sharing so emergency responders see live views you choose to share during an incident.

Moving an existing Eagle Eye account to BTI in Chicago

Chicagoland businesses often inherit cameras from a prior vendor or a merger. BTI takes over existing Eagle Eye accounts and Brivo accounts, so the cameras and stored video stay put and support simply changes hands.

  • Every camera, Bridge and CMVR on the account listed and tested
  • Subscriptions lined up with real retention needs
  • Dead cameras and offline appliances fixed
  • Administrator logins and alert contacts reset
  • Renewals and service handled by our Downers Grove office

Call 312-432-5300 to start. BTI designs, sells, installs, supports and takes over existing Brivo accounts, and Eagle Eye accounts follow the same path.

Cloud VMS recording options for Chicago buildings

Eagle Eye manages every camera from the cloud. For each building we choose one of three ways to hold the video, based on how many cameras there are and how much upload the circuit can spare.

MethodStorage locationSuited to
Eagle Eye BridgeCloud storage, with a local buffer that rides through internet outagesOffices, branches and churches
Eagle Eye CMVRLocal storage on the recorder, plus cloud copies by cameraWarehouses, plants and campuses with dozens of cameras
Camera directCloud only, with no appliance on siteSmall storefronts or a single entry

Eagle Eye cites at least 48 hours of local buffering for a balanced Bridge system, and uploads can be scheduled overnight for sites on smaller suburban circuits.

Reuse the cameras already on your Chicagoland sites

Eagle Eye is camera agnostic and works with your existing IP and ONVIF cameras. Before quoting new cameras, we check the ones you own against the Eagle Eye compatibility list. Good cameras stay. We replace only failed units and fill coverage gaps.

  • ONVIF Profile S IP cameras connect through a Bridge or CMVR
  • Older coax cameras move to an analog ready Eagle Eye recorder
  • Mixed camera brands can share one Eagle Eye account
  • Each kept camera is logged with model and firmware

Brivo access control with Eagle Eye video in Chicago

Eagle Eye joined Brivo through a merger that closed December 29, 2025, so access control and video now run on one platform. Our door work is on Brivo access control in Chicagoland.

See who came through the door

A door held open at a Bolingbrook dock links straight to the Eagle Eye clip in Brivo.

Many buildings, one view

Facilities teams with sites in Naperville, Elk Grove Village and the Loop manage doors and cameras from one login.

Brivo Security Suite editions

Standard, Professional, Enterprise and Multifamily are the four editions, and we help you choose per building.

Eagle Eye hardware on our Chicagoland installs

These Eagle Eye products show up on most of our Chicago area jobs. Every panel, reader and recorder we carry is on the Brivo and Eagle Eye hardware page.

Brivo Eagle Eye Bridge 304+ cloud video appliance

Product image: Brivo

Eagle Eye Bridge 304+

Fits a branch office or church. Video goes to the cloud and is buffered locally during an outage.

Brivo Eagle Eye CMVR cloud managed video recorder

Product image: Brivo

Eagle Eye CMVR

Local disks for long retention at warehouses and schools, managed in the cloud.

Eagle Eye Pro bullet camera

Product image: Eagle Eye Networks

Eagle Eye Pro bullet camera

Long view coverage down truck courts, fence lines and parking rows.

Brivo Eagle Eye multi sensor security camera

Product image: Brivo

Eagle Eye multi-sensor camera

Several sensors on one mount to cover a building corner or a large lot.

Our Brivo Eagle Eye Cloud VMS page goes deeper on licensing, apps and support for multi-site companies.

Security Systems by Industry

Video, access control and alarm systems designed around the risks and rules of your industry.

AI video tools for Chicagoland operations

Analytics in Eagle Eye run in the cloud, so new tools arrive without a new box on the wall.

Smart Video Search

Find a forklift, a person or a vehicle across all cameras by description.

License plate recognition

Record trucks at gates for logistics yards in Joliet, Elwood and Romeoville.

Eeva AI Video Agent

Announced by Brivo in March 2026, Eeva takes plain language instructions and works across the cameras you already run.

Gun detection

Brivo reports that Brivo Eagle Eye Gun Detection received a 2026 Secure Campus Award, a fit for schools and churches. Source: Brivo newsroom, July 14, 2026.

Eagle Eye licensing and support for Chicago customers

Subscriptions are per camera. Each one combines a resolution level with a cloud retention period, so a dock camera and an office hallway camera do not have to carry the same plan.

Eagle Eye Complete

BTI sells Eagle Eye Complete, a single recurring subscription that covers cameras, recording hardware and cloud service.

Retention that fits

Short retention suits hallways, while gates and docks often need more. A CMVR can hold footage on site.

Monitoring

Eagle Eye monitoring from BTI ranges from device health to event review, staffed by our 24/7 NOC/SOC.

24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC. After the survey you get a written proposal listing each subscription.

What we plan for on Chicago area sites

Chicagoland projects bring a few recurring details.

Cold and snow

Outdoor cameras need heaters and sealed housings, and mounts are placed away from snow piles and plow paths.

Cold storage

Freezer and cooler rooms need cameras rated for low temperatures and condensation control at the door.

Older buildings

Downtown and near suburb buildings often need new cable paths. Our cabling team plans those runs with the camera layout.

Why Chicagoland organizations choose BTI

Over 40 years400+ engineers24/7 NOC/SOCDowners Grove office

Trusted by local churches

The Moody Church and Edgewood are among the Chicagoland organizations BTI has served.

Cabling and network in house

The same team runs structured cabling and network switches, so cameras have the power and bandwidth they need.

Photos are BTI installs in the Chicago area with no client signage shown.

BTI Chicago office

1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Office: 312-432-5300
24/7 technical support: 800-HELP-BTI (800-435-7284)

Get directions on Google Maps

Pendant dome camera in a Chicagoland cold storage room
Camera mounted above each warehouse dock door in Chicagoland
Network cabling install in a Chicagoland network closet

Chicagoland areas we serve

Our Downers Grove office covers the city, the collar counties and Northwest Indiana.

Chicago and Cook County · 10 cities

Chicago, Evanston, Oak Brook, Schaumburg, Elk Grove Village, Des Plaines, Skokie, Orland Park, Tinley Park, Cicero

DuPage, Will and Kane · 10 cities

Downers Grove, Naperville, Aurora, Wheaton, Lombard, Bolingbrook, Joliet, Romeoville, Elgin, St. Charles

Lake, McHenry and Northwest Indiana · 7 cities

Waukegan, Libertyville, Vernon Hills, Crystal Lake, Hammond, Gary, Merrillville

Brivo Eagle Eye in Chicagoland: FAQ

Does BTI install Eagle Eye cameras in Chicago?

Yes. Our Downers Grove team installs Eagle Eye cameras, Bridges and CMVRs in Chicago, the suburbs and Northwest Indiana.

Can you take over an Eagle Eye account from another installer?

Yes. BTI takes over existing Eagle Eye and Brivo accounts. Your cameras, video and users stay, and we take on service and renewals.

Can Eagle Eye use our current cameras?

In most cases. Eagle Eye is camera agnostic and works with existing IP and ONVIF cameras, and coax cameras can use analog ready recorders. We check every model during the survey.

Do Eagle Eye cameras hold up in Chicago winters?

Yes, when the right housings are used. We specify outdoor cameras with heaters and sealed housings for cold docks and lots.

What if the internet drops at one of our buildings?

The Bridge or CMVR keeps recording locally and uploads buffered video once the connection is back.

How is Eagle Eye licensed and quoted?

Each camera has a subscription based on resolution and cloud retention. Eagle Eye Complete can also bundle the hardware into one recurring subscription. We quote in writing after a survey.

Do you provide video monitoring in Chicago?

Yes. BTI sells Eagle Eye monitoring backed by our 24/7 NOC/SOC and can set up 911 Camera Sharing.

Does Eagle Eye work with Brivo doors?

Yes. Since the merger, Brivo access events and Eagle Eye recordings appear side by side under one login.

Mast mounted dome camera at a Chicagoland warehouse

Plan Eagle Eye video for your Chicagoland sites

Send us your building list and camera count. We will survey, test the cameras you have and send a written proposal.

  • Over 40 years in business
  • 400+ engineers
  • GSA contract holder (47QTCA21D00BA)
  • ISNetworld member
  • 24/7 NOC/SOC
  • ISO 27001 compliant
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