Replace your Current Phone System with Microsoft Teams Calling Plan
Use Teams as your business phone number with BTI’s and Microsoft Teams Calling Plan. Reduce your costs, streamline your operations, and simplify communications today.
Streamline your unified communication operations with GlobalView Support Services. Get real-time insights and remote support to boost your system reliability.
Microsoft Teams Calling Plan
This all-in-one solution integrates telephony with Teams, allowing users to make and receive calls directly within the Teams app. Microsoft acts as the provider, offering a seamless experience for businesses seeking simplicity.
- Best For: Small to medium-sized businesses needing minimal setup.
- Key Benefits: Simple to deploy, Microsoft-managed PSTN service.
- Limitations: Less customizable and limited to regions where Microsoft supports calling plans.
Operator Connect
With Operator Connect, businesses can retain their existing telecom provider while connecting directly to Microsoft Teams. It offers a managed experience with simplified setup and robust integration.
- Best For: Businesses that want to retain their current carrier while enhancing functionality.
- Key Benefits: Quick deployment, certified operator support, competitive pricing.
- Limitations: Dependent on the availability of certified operators in your region.
Direct Routing
Direct Routing provides the ultimate flexibility, allowing businesses to connect their telephony infrastructure to Teams using a Session Border Controller (SBC). This option supports complex telephony needs and global carriers.
- Best For: Large enterprises with complex telephony environments.
- Key Benefits: Highly customizable, carrier-agnostic, and supports global operations.
- Limitations: Requires technical expertise for setup and maintenance.
Cloud Telephone Systems We Provide Service and Support For:
Connectivity Features
Use Teams as your main phone system with Microsoft Teams calling plan.
Fully Managed Solutions with Operator Connect
Let BTI fully manage your solution to enhance your operations and ensure unmatched connectivity.
Simplified Connectivity for Multiple Devices
Use your phone, tablet, laptop, or PC and make calls across multiple networks or devices.
Use Your Own Operator
Use direct routing to enable seamless communication between your Teams phone system and the operator of your choice.
Features of Microsoft Teams Phone Plans
Contact Center Solutions
Take the functionality of Microsoft Teams even further with BTI’s contact center solutions for Teams business phone systems.
VoIP & PTSN Calls
Make or receive calls from anywhere with other teams’ users or people with PSTN (Public Switch Telephone Network)
Simplified Call Management
Take control of your calls with powerful tools like call forwarding, simultaneous ringing, and busy-on-busy settings to streamline communications and enhance productivity.
Use call queues and auto attendance features to automatically direct calls to the appropriate person or department.
Use call queues and auto attendance features to automatically direct calls to the appropriate person or department.
AI & ML Integration
Leverage the latest advancements in AI and Machine Learning to streamline your workflow. Generate notes, transcripts, summaries, and more while ensuring your audio is always crystal-clear thanks to the latest AI advancements.
Leverage BTI’s expertise to take AI to the next level and further enhance your system by including features like robocall and spam prevention.
Leverage BTI’s expertise to take AI to the next level and further enhance your system by including features like robocall and spam prevention.
Why Choose BTI Communications Group?
BTI goes beyond simply offering these solutions by providing end-to-end support:
- Design: Customized to your unique business needs.
- Implementation & Installation: Seamlessly deploy Teams Phone systems with minimal disruption.
- Training: Empower your team to maximize productivity with Teams.
- Optimization: Ensure your telephony system reduces operating costs, improves collaboration, and enhances your corporate image.
BTI’s expertise ensures you’ll not only choose the best solution but also gain the tools and support needed to thrive in today’s competitive business landscape. Let BTI help you streamline operations and create a seamless communication experience for your workforce and customers.
Microsoft Teams Phone Service:
BTI’s Customized Offerings for Small Business, Enteprises, and Contact Centers.
Upgrade your business communication seamlessly with BTI’s Microsoft Teams Phone solutions. Streamline operations, enhance security, and simplify communications with our customized offerings designed to meet your specific needs.
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Customized Solutions at Competitive Rates
Enjoy fully managed and cost-effective communication solutions that align with your IT, security, and voice requirements. Reduce administrative costs with efficient license and phone number management.
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Why Choose BTI Communications Group?
BTI goes beyond simply offering these solutions by providing end-to-end support:
- Design: Customized to your unique business needs.
- Implementation & Installation: Seamlessly deploy Teams Phone systems with minimal disruption.
- Training: Empower your team to maximize productivity with Teams.
- Optimization: Ensure your telephony system reduces operating costs, improves collaboration, and enhances your corporate image.
BTI’s expertise ensures you’ll not only choose the best solution but also gain the tools and support needed to thrive in today’s competitive business landscape. Let BTI help you streamline operations and create a seamless communication experience for your workforce and customers.
Comprehensive Maintenance
We offer regular testing and maintenance of your disaster recovery strategies to ensure that your business is always prepared.
Together, Microsoft’s global resiliency and BTI’s tailored, proactive solutions provide an unmatched level of protection, keeping your organization connected and operational under any circumstances.
- Performance Dashboards: Access daily reports and dashboards for a detailed overview of performance metrics.
- Maximize performance with actionable insights and analytics.
- Scalable Learnings: Use proven insights from our extensive experience to optimize operations.
- Actionable Recommendations: Make informed decisions with expert recommendations on room usage and incident trends.
- Data-Driven Insights and Reporting
BTI’s Experience: Our Success Across Multiple Industries
“They are the experts on security coverage, but they also listen to our needs based on what we know to be our healthcare workflow and security vulnerabilities. We require expert on-demand support to manage a large network of clinics. Our experience has been that they will go out of their way to take care of us.”
We’re incredibly grateful for BTI Group’s expertise and customer-centric approach. They made a complex project feel manageable and stress-free. We look forward to utilizing their services again in the near future for any upcoming IT needs.
“BTI came through for us on our first day here. Both Yuriy Tatarintsev and Jesus Vargas did everything they could in making sure we were up and running on April 17th. They are very professional and took the time to explain what needed to be done and what still needs to be done for our complete and secure set up. Thank you!”
FAQs
Microsoft teams calling plan is a service that allows you to make and receive phone calls directly from the Microsoft Teams application.
Yes, you can use your existing phone number to make or receive calls with Microsoft Teams.
Teams calling plan is an added feature if you own any of these licenses.
- Teams Phone Standard License
- Teams Phone with Calling Plan
- Microsoft 365 E5 subscription
Yes, Microsoft teams phone service allows you to use Teams to make regular calls through PTSN.
Microsoft’s phone service supports a wide range devices including desk phones, conferences phones, meeting room solutions, and headsets. Some of the brands supported by Microsoft Teams include:
- Yealink
- Creston
- Lenovo
- Polycom
- AudioCodes
Domestic Calling Plan: Call numbers in the country you are assigned in Microsoft 365 with unlimited incoming minutes. Outgoing minutes depend on the license.
International Calling Plan: Includes both domestic and international minutes for outbound calls.
Pay-as-you-go Calling Plan: Call numbers located in the country where your Microsoft License is assigned. Unlimited incoming minutes are included, no outgoing minutes included. All outgoing calls are charged based on minutes used.
International Calling Plan: Includes both domestic and international minutes for outbound calls.
Pay-as-you-go Calling Plan: Call numbers located in the country where your Microsoft License is assigned. Unlimited incoming minutes are included, no outgoing minutes included. All outgoing calls are charged based on minutes used.