IT Infrastructure Consulting for Complex, Regulated, and...

For Growing Environments

Strategy, design, and execution for organizations that need their infrastructure done right the first time — not patched together by a generic IT MSP.

From discovery and architecture through implementation and long-term support, BTI serves as a trusted infrastructure advisor — not just a service provider.

BTI provides senior-level IT infrastructure consulting for businesses with real operational risk, compliance obligations, or growth pressure.

We help you design, modernize, and secure your IT foundation — across network, cloud, cybersecurity, and physical infrastructure — with a clear roadmap that aligns technology to business outcomes.

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35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year

Infrastructure Consulting Across Your Entire Technology Stack

Our consulting spans IT, cybersecurity, and operational technology — ensuring every layer works together securely and efficiently.

One certified team for your entire Microsoft environment.

From Microsoft 365 and Teams to Azure and Defender — designed, migrated and managed by Microsoft-certified engineers.
microsoft solution partner logo
m365 partner
azure partner
microsoft teams partner
microsoft defender partner
sharepoint partner

Connectivity that stays fast, secure and always on.

Structured cabling, switching, enterprise Wi-Fi and firewalls engineered for multi-site growth and a hybrid workforce.
Cisco Partner
BTI installs & maintains Cisco Meraki camera & networking equipment
SonicWall Dealer - Specialized in Advanced Firewalls and Cybersecurity Products
Ubiquiti Dealer - Renowned for High-Performance Networking Technology
netgear partner
adtran partner
d link partner
apc partner

Enterprise hardware — procured, deployed and supported.

The right device for every role — standardized, imaged and lifecycle-managed so your team stays productive.
Dell Technologies Partner
HP Dealer - Trusted in Computing, Printing, and IT Infrastructure
lenovo partner

Layered defense that keeps you audit-ready.

EDR, email security, MFA and 24/7 monitoring aligned to the frameworks your clients and insurers expect.
bit defender partner
SentinelOne partner
webroot partner
SonicWall Dealer - Specialized in Advanced Firewalls and Cybersecurity Products
atakama partner
cavelo partner
Barracuda Partner - Advanced Security, Networking, and Storage Solutions

Business continuity you can prove, not just promise.

Automated, regularly tested backups and rapid recovery so a failure or ransomware event never becomes downtime.
datto
Veeam Partner - Backup Solutions and Intelligent Data Management
cove data protection partner

24/7 visibility that catches issues before they cost you.

Proactive patching, alerting and automation across every endpoint and server you run.
ConnectWise Installer - Specialized in IT Management and MSP Software
n able partner
kaseya partner

Scalable infrastructure for growing workloads.

Virtualization, SAN/NAS storage and resilient architecture that expands without a forklift upgrade.
vmware partner
Zerto Partner - IT Resilience and Disaster Recovery Solutions
synology partner

How BTI Differs from Traditional IT Consultants and IT MSPs

  1.  No Sales Layer – Direct Access to Senior Engineers – You work directly with infrastructure experts who design and implement complex systems – not account managers or commission-driven sales staff.
  2. Architecture First, Tools Second – We design infrastructure around your business, compliance, and risk profile – not around a preferred vendor stack or bundled MSP offering. 
  3. Consulting That Leads to Execution (If You Choose) – Our assessments, designs, and budgets stand on their own.  If you engage BTI to implement or manage the environment, it’s because the plan earned your trust – not because you were locked in.

Why Organizations Choose BTI for IT Infrastructure Consulting

One Architecture. One Accountability.

We unify IT, cybersecurity, cloud, and physical systems under a single, coherent infrastructure strategy.

Designed for Scale, Compliance, and Uptime

Our consultants specialize in environments where downtime, data loss, or misconfiguration has real consequences.

Advisors First - Operators Second

We don’t start with monitoring tools or support contracts. We start by understanding how your business actually runs.

What we deliver

Explore BTI’s Full-Spectrum IT and Consulting Services

Cybersecurity Services

Risk assessments, compliance alignment, detection & response, and security architecture built into your infrastructure — not bolted on afterward.

Managed Infrastructure in Los Angeles

Proactive management and optimization of networks, servers, endpoints, and hybrid environments for stability and performance.

Managed Infrastructure Services

BTI provides infrastructure-led managed it services for businesses requiring infrastructure management, integrated cybersecurity controls, governance, and compliance.

Cloud Infrastructure Management

Secure cloud migrations, Microsoft 365 architecture, backup strategy, and hybrid cloud optimization.

Infrastructure Consulting for Mission-Critical Industries

We specialize in environments where reliability, security, and compliance are non-negotiable.

Industries We Support

Healthcare

Logistics

Government

Education

Manufacturing

Financial Services

Religious Facilities

Professional Services

Common questions

We assess, design, and migrate environments with a focus on security, resilience, and long-term cost control — including Microsoft 365, Azure, hybrid cloud, and backup architecture.

Infrastructure planning for voice, collaboration, and contact center systems that integrate cleanly with your network and security model.

Consulting for access control, video surveillance, and converged IT/OT environments — aligned with cybersecurity and compliance requirements.

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Our Proven IT Infrastructure Consulting Process

1

Step 1: Discovery & Business Alignment

We start by understanding how your organization operates, where risk exists, and what success looks like beyond “IT uptime.”

2

Step 2: Environment & Risk Assessment

We analyze your current infrastructure across network, cloud, security, and physical systems to identify gaps, bottlenecks, and exposure.

3

Step 3: Architecture, Roadmap & Execution Plan

You receive a clear, prioritized roadmap with technical designs, budget ranges, and implementation options.

4

Step 4: Ongoing Support & Partnership (Optional)

If desired, BTI can implement and manage the environment — or support your internal team with co-managed services.  Organizations with internal IT teams often engage BTI through co-managed IT support to retain control while gaining senior-level infrastructure and security expertise.

Your Success, Our Goal

“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”

Eric Brackett, Founder & President of BTI Communications Group

If you’re evaluating ongoing support options, BTI provides transparent managed IT pricing aligned to infrastructure complexity and risk.

Eric Brackett 1x1 1

What Clients Say About BTI’s IT Services

Jonathon Huff
The Moody Church
BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.
Rebecca Gadomski
Edgewood Clinical
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.
Dave Tourje
Alpha Structural, Inc.
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Your Resource for Smarter Business Technology

IT Related News & Insights

Local coverage

IT Infrastructure Consulting with Local Presence and National Reach

With teams in California, Illinois, and Arizona, BTI supports organizations across the U.S. with consistent standards and local expertise.

Multiple Locations to Better Serve You

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12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670

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1441 Branding Ave Suite #200 Downers Grove, IL 60515
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615 N 48th St, Suite #1048
Phoenix, AZ 85008

Ready when you are

Contact Us Today for a Free Consultation

“BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.”

Rebecca Gadomski · Edgewood Clinical

Prefer to talk? 1-562-298-5000

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Top quality brands, expert engineering, transparent cost, and maximum ROI.