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Step 4 of your cybersecurity program: govern and proveLos Angeles · Chicago · Phoenix

Governance, Risk and Compliance (GRC) Services for IT and Physical Security

Compliance is a business requirement. Regulators, insurers, auditors and your own customers want proof that your policies are real and your controls work, and many of those requirements reach past IT to doors, cameras and visitor logs. BTI consults on governance, risk and compliance and then implements the controls across IT and physical security, so the plan and the proof come from one team.

  • A written information security program (WISP), policies and an incident response plan your team can actually follow
  • Risk assessments and a risk register that cover systems, data, vendors and your buildings
  • Audit readiness: control mapping and evidence organized before the auditor or insurer asks
  • Vendor and third-party risk reviews
  • The technical controls behind it: managed IT, cybersecurity, our 24/7 NOC/SOC, backup and disaster recovery, and physical security

Start with a free consultation and pen test, so you see real findings before any proposal.

Call your local BTI IT team: Los Angeles 323-510-8003 · Chicago 312-492-2613 · Phoenix 480-272-8728

  • Over 40 years in business
  • 24/7 NOC/SOC
  • ISO 27001 compliant
  • Licensed: CA BSIS ACO 7670 · IL 127.001638 · AZ ROC 331189 C-67
  • GSA contract holder (47QTCA21D00BA)

Why it matters

Compliance is a business requirement, not an IT side project

Governance, risk and compliance (GRC) is how an organization decides what it must protect, writes down how it protects it, and proves that the protection works. It touches leadership, operations, IT and facilities, which is why it fails when it is treated as paperwork for one department.

Customers and contracts now ask for proof

Security questionnaires, vendor reviews and contract clauses ask how you protect data and facilities. A missing policy or a slow answer can stall a sale or a renewal.

Insurers and auditors want evidence, not promises

Cyber insurance applications, regulatory exams and audits ask what you do and then ask you to show it. Controls that are not written down and evidenced are hard to defend.

Requirements cross IT and physical security

Many standards cover who can enter a room, how long video is kept and who signed in at the front desk, not only passwords and firewalls. When IT and physical security sit with different vendors, those gaps fall in between.

Key terms, in plain language

Governance
How leadership sets security direction: policies, roles, decision rights and regular reporting on how the program is doing.
Risk management
Finding what could go wrong, rating how likely and how harmful it is, and deciding what to fix first. Tracked in a risk register with an owner and a due date.
Compliance
Meeting the laws, regulations, contracts and insurer requirements that apply to your organization, and being able to prove it.
WISP
A written information security program: the document that describes your safeguards, who is responsible for them and how they are reviewed.
Control mapping
Linking each requirement in a standard to the control that meets it and the evidence that proves it, so one control can satisfy several standards.
Audit evidence
Records that show a control works: access reviews, training records, backup tests, door access reports, video retention settings and incident logs.

What GRC includes

GRC services: policy, risk, audit readiness and vendor risk

BTI's GRC work gives you the documents, decisions and evidence a compliance program needs, scoped to the standards and contracts that actually apply to you.

Policies and a WISP

A written information security program and the policies under it: acceptable use, access control, data handling, vendor management, physical security and more, written for how your organization actually works. When your policy covers AI use, AI data loss prevention enforces it and produces violation reports for audits.

Incident response plan and tabletop exercises

A written incident response plan with roles, call trees and restore order, rehearsed in tabletop exercises so leadership knows its decisions before a real incident.

Risk assessment and risk register

A review of systems, data, users, vendors and facilities, scored by likelihood and impact, with an owner and due date for every item. It starts with an honest look at where you stand.

Audit readiness and evidence

Control mapping for the standards that apply to you, with evidence collected and organized in one place so audits, exams and insurer reviews are not a scramble.

Vendor and third-party risk

Reviews of the vendors who touch your data, systems or buildings, including contract and questionnaire requirements, so their risk does not become yours.

Leadership reporting

Plain-language reporting to owners and boards on risk, progress and open items. For a named security leader, see vCISO services.

BTI managed security clients receive a WISP, policy templates, an incident response plan, an evidence locker and a data inventory through Cyber Liability Essentials, which is required for BTI managed security clients.

From policy to proof

The IT and physical security controls behind your compliance program

A policy only counts if a control backs it up. BTI consults on what each standard requires and then implements the controls itself, across IT and physical security, so the same team that writes the policy can show it working.

What standards ask forThe controlBTI service
Who can sign in, and from whereMultifactor sign-in, identity and device controlsIdentity and device security
Who is watching, around the clockMonitoring, alerting and incident response from our 24/7 NOC/SOC24/7 MDR, managed SIEM
Known weaknesses are fixedPatching, vulnerability scanning and recurring testingPatching and vulnerability management, Recurring Security Testing
Devices and networks are protectedEndpoint protection, firewalls and network segmentationEndpoint protection, network security
Data can be recoveredBackups that are monitored and tested, and a disaster recovery planBackup and disaster recovery
Systems are run consistentlyManaged IT, with documented changes and asset recordsManaged IT, co-managed IT
Only the right people enter sensitive areasAccess control with credential management and door activity reportsAccess control
Activity is recorded and keptSecurity cameras with retention set to your policyCommercial security cameras
Visitors are identified and loggedVisitor management at the front desk, tied to access controlConverged security
Intrusions are detected and answeredIntrusion alarms with monitoringCommercial alarm systems
Cameras and doors are not a back doorNetwork devices such as cameras and controllers secured like any other endpointIoT security

One control often satisfies several standards. Control mapping shows which ones, so you build once and prove it many times.

Compliance standards

Compliance standards BTI helps you meet, across IT and physical security

Most organizations answer to more than one standard. GRC ties them together: one risk assessment, one set of policies and one evidence library, mapped to every requirement that applies.

IT and data compliance

Protecting systems and data

Assessments, policies, controls and audit preparation by framework: compliance management.

Physical security compliance

Protecting people, places and records

  • HIPAA physical safeguards: Facility access, workstation security and video for medical groups, clinics and pharmacies. See the healthcare security systems guide.
  • 42 CFR Part 2 records security: Physical protection of substance use disorder records, alongside the IT controls.
  • CMMC physical protection: Facility access, visitor escort and access logs for defense contractors.
  • NDAA Section 889: Camera and recorder brands that federal contractors and agencies cannot use.
  • California SB 553: Workplace violence prevention plans and the security measures behind them. See workplace safety.
  • CTPAT and TAPA: Supply chain security for warehouses, cargo and logistics sites.
  • DEA controlled substance security: Storage, access and alarm requirements for registrants.
  • PCI DSS physical requirements: Physical access to card data areas, media and point of sale devices.

Cameras, doors and alarms secured with your IT: converged security.

CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category. BTI prepares you for audits and assessments; formal audits, SOC 2 reports and certifications are issued by independent firms.

IT and physical security

Why GRC works better when IT and physical security share one plan

Compliance gaps tend to live between vendors: the IT provider assumes the security integrator handles door logs, and the integrator assumes IT handles the camera network. BTI consults and implements across both.

One risk assessment, not two

BTI reviews IT systems and physical security together, so a requirement like restricting access to records is checked at the server and at the door.

Licensed to do the physical work

BTI is licensed under CA BSIS ACO 7670, IL 127.001638, AZ BTR 22913-0 and AZ ROC 331189 C-67. Access control, cameras, visitor management and alarms are installed and supported by BTI.

Security devices secured like IT

Cameras, door controllers and recorders sit on your network. BTI patches, segments and monitors them, so a security system does not become a way in.

Evidence from both sides

Access reports, video retention settings, visitor logs and alarm records sit next to IT evidence such as access reviews and backup tests.

BTI completed a multi-campus security upgrade across the Valley for a Phoenix-area behavioral health and recovery provider, built around HIPAA and 42 CFR Part 2 requirements for protecting patient records. See converged security and healthcare cybersecurity.

How it works

How a GRC engagement with BTI works

  1. ScopeWe list the laws, regulations, contracts and insurer requirements that apply to you, and agree which standards the program covers.
  2. AssessWe review IT systems, data, vendors and facilities against those standards and score each gap in a risk register. Many clients start with the free consultation and pen test.
  3. PlanWe write or update your WISP, policies and incident response plan, and set a prioritized roadmap with owners and dates. For CMMC and NIST SP 800-171, this includes a system security plan (SSP) and a plan of action and milestones (POA&M).
  4. ImplementBTI and its partners close the gaps: identity, monitoring, patching, backup, network security, access control, cameras, visitor management and alarms.
  5. Prove and maintainEvidence is collected as controls run, tabletop exercises are held, vendors are reviewed, and the program is updated when your business or the rules change.

CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.

Cybersecurity by Industry

Threat protection and compliance support mapped to the regulations your industry faces.

Why BTI

Why choose BTI for governance, risk and compliance

  • Over 40years in business
  • 24/7NOC/SOC
  • 3metro offices: Los Angeles, Chicago, Phoenix

Consult and implement

BTI does not stop at a gap report. The team that finds the gap can close it, across IT and physical security.

IT and physical security in one plan

Policies, risk assessments and evidence cover servers, cloud apps, doors, cameras and visitors together.

Governance that holds up

ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.

A 24/7 NOC/SOC behind the policies

Monitoring and incident response run around the clock, so the incident response plan has people behind it.

Specialists where they are needed

CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.

Plain-language reporting

Leadership sees risks, progress and open items in language it can act on.

Local teams

GRC consulting in Los Angeles, Chicago and Phoenix

Policy, risk and audit work can be done remotely. Local teams handle on-site assessments, physical security walkthroughs and the installation work that closes gaps.

Los Angeles and Southern California

The Santa Fe Springs team covers Los Angeles County, Orange County and the rest of Southern California. See also IT compliance in Los Angeles.

Call 323-510-8003

Chicago and Chicagoland

The Downers Grove team covers Chicago, DuPage County and the surrounding suburbs.

Call 312-492-2613

Phoenix and Tucson

The Phoenix team covers the Phoenix metro area and organizations in Tucson.

Call 480-272-8728

Elsewhere in the U.S., BTI coordinates on-site help through partners.

Your cybersecurity roadmap

Six Steps From First Test to a Program You Can Prove

Most clients start at step 1 with the free assessment and pen test. The findings tell you which of the next steps deserve your budget first, so you are not buying tools on a hunch.

  1. Assess

    Know where you stand with a tested baseline.

  2. Prevent

    Close the common ways in.

  3. Detect and respond

    Someone watching, day and night.

  4. Govern and prove

    Policies, evidence and leadership reporting.

  5. Recover

    Get back to work after an incident.

  6. Run it with your team

    Pick the support model that fits.

See the full program on the BTI cybersecurity services page.

Questions

Governance, risk and compliance FAQs

What is governance, risk and compliance (GRC)?

Governance, risk and compliance (GRC) is how an organization sets security direction, manages risk and proves it meets the laws, regulations, contracts and insurer requirements that apply to it. Governance covers policies, roles and reporting. Risk covers finding and ranking what could go wrong. Compliance covers meeting requirements and keeping the evidence.

Why is compliance a business requirement and not just an IT project?

Customers, insurers, regulators and auditors judge the whole organization, not only its IT. Contracts and renewals can depend on a security questionnaire, and many standards include physical requirements such as door access, video retention and visitor logs. That is why BTI treats GRC as a business program that covers IT and physical security together.

Which compliance standards does BTI help with?

On the IT and data side, BTI helps with the HIPAA Security Rule, 42 CFR Part 2, CMMC and NIST SP 800-171, PCI DSS, SOC 2 readiness, NIST CSF, ISO 27001, the FTC Safeguards Rule and GLBA, FERPA, AWIA and cyber insurance requirements. On the physical side, BTI helps with HIPAA physical safeguards, 42 CFR Part 2 records security, CMMC physical protection, NDAA Section 889, California SB 553, CTPAT and TAPA, DEA controlled substance security and PCI DSS physical requirements.

What is a WISP, and does my organization need one?

A WISP is a written information security program: the document that describes your safeguards, who owns them and how they are reviewed. Some rules require one, such as the FTC Safeguards Rule for covered financial institutions, and many insurers and customers expect one. BTI writes or updates your WISP and the policies under it, and managed security clients receive one through Cyber Liability Essentials.

What does a BTI risk assessment cover?

It covers your systems, data, users, vendors and facilities, measured against the standards that apply to you. Each gap is scored by likelihood and impact and recorded in a risk register with an owner and a due date. Because BTI handles IT and physical security, the assessment can include access control, cameras, visitor management and alarms alongside IT controls.

How does BTI handle vendor and third-party risk?

BTI helps you list the vendors who touch your data, systems or buildings, decide which ones matter most, and review them with questionnaires, contract requirements and evidence. The results go into your risk register and your vendor management policy, so vendor risk is tracked like any other risk.

Does BTI perform audits or issue certifications?

No. BTI prepares you for audits and assessments by mapping controls, closing gaps and organizing evidence. Formal audits, SOC 2 reports and certifications are issued by independent firms. CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.

How do physical security systems fit into compliance?

Many standards require controls on who can enter sensitive areas, how activity is recorded and how long records are kept. Access control reports, camera retention settings, visitor logs and alarm records become audit evidence. BTI is licensed under CA BSIS ACO 7670, IL 127.001638, AZ BTR 22913-0 and AZ ROC 331189 C-67, and installs and supports access control, cameras, visitor management and alarms, secured with your IT.

How is GRC different from compliance management and vCISO services at BTI?

GRC is the hub: policies, risk register, vendor reviews and evidence across every standard that applies to you. Compliance management focuses on assessments, policies, controls and audit preparation for a specific framework. A vCISO is a named security leader who owns your roadmap, risk decisions and board reporting. Many clients use all three together.

Do we need to be a BTI managed IT client?

Not always. BTI delivers GRC to managed, co-managed and select project clients. Most clients get it as part of fully managed IT, or alongside their internal IT team through co-managed IT, where their team keeps day-to-day control and BTI adds compliance, security and physical security expertise. Some organizations engage BTI for a defined project, such as a WISP, a risk assessment or audit readiness. A free consultation is the quickest way to see which model fits.

How do we get started, and how is GRC priced?

Start with a free consultation and pen test. We will ask which standards, contracts and insurer requirements apply to you and where you stand today, and the pen test shows how your systems hold up before you commit to anything. Pricing is scoped to the standards, locations and controls involved, so you get an itemized proposal rather than a one-size price.

Which areas does BTI serve for GRC consulting?

BTI has local teams in Los Angeles and Southern California, Chicago and Chicagoland, and Phoenix and Tucson. Policy, risk and audit work can be done remotely, and our 24/7 NOC/SOC monitors wherever BTI supports you. Elsewhere in the U.S., BTI coordinates on-site help through partners.

More answers on the IT compliance FAQs, cybersecurity services and converged security pages.

Find out where your compliance program stands

Book a free consultation and pen test with a BTI compliance specialist. We will look at which standards, contracts and insurer requirements apply to you, what your policies and evidence look like today, and which IT and physical security controls need work.

Talk to the BTI IT team for your location: Los Angeles 323-510-8003 · Chicago 312-492-2613 · Phoenix 480-272-8728

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