Governance, Risk and Compliance (GRC) Services for IT and Physical Security
Compliance is a business requirement. Regulators, insurers, auditors and your own customers want proof that your policies are real and your controls work, and many of those requirements reach past IT to doors, cameras and visitor logs. BTI consults on governance, risk and compliance and then implements the controls across IT and physical security, so the plan and the proof come from one team.
- A written information security program (WISP), policies and an incident response plan your team can actually follow
- Risk assessments and a risk register that cover systems, data, vendors and your buildings
- Audit readiness: control mapping and evidence organized before the auditor or insurer asks
- Vendor and third-party risk reviews
- The technical controls behind it: managed IT, cybersecurity, our 24/7 NOC/SOC, backup and disaster recovery, and physical security
Start with a free consultation and pen test, so you see real findings before any proposal.
Call your local BTI IT team: Los Angeles 323-510-8003 · Chicago 312-492-2613 · Phoenix 480-272-8728
- ✓Over 40 years in business
- ✓24/7 NOC/SOC
- ✓ISO 27001 compliant
- ✓Licensed: CA BSIS ACO 7670 · IL 127.001638 · AZ ROC 331189 C-67
- ✓GSA contract holder (47QTCA21D00BA)
Why it matters
Compliance is a business requirement, not an IT side project
Governance, risk and compliance (GRC) is how an organization decides what it must protect, writes down how it protects it, and proves that the protection works. It touches leadership, operations, IT and facilities, which is why it fails when it is treated as paperwork for one department.
Customers and contracts now ask for proof
Security questionnaires, vendor reviews and contract clauses ask how you protect data and facilities. A missing policy or a slow answer can stall a sale or a renewal.
Insurers and auditors want evidence, not promises
Cyber insurance applications, regulatory exams and audits ask what you do and then ask you to show it. Controls that are not written down and evidenced are hard to defend.
Requirements cross IT and physical security
Many standards cover who can enter a room, how long video is kept and who signed in at the front desk, not only passwords and firewalls. When IT and physical security sit with different vendors, those gaps fall in between.
Key terms, in plain language
- Governance
- How leadership sets security direction: policies, roles, decision rights and regular reporting on how the program is doing.
- Risk management
- Finding what could go wrong, rating how likely and how harmful it is, and deciding what to fix first. Tracked in a risk register with an owner and a due date.
- Compliance
- Meeting the laws, regulations, contracts and insurer requirements that apply to your organization, and being able to prove it.
- WISP
- A written information security program: the document that describes your safeguards, who is responsible for them and how they are reviewed.
- Control mapping
- Linking each requirement in a standard to the control that meets it and the evidence that proves it, so one control can satisfy several standards.
- Audit evidence
- Records that show a control works: access reviews, training records, backup tests, door access reports, video retention settings and incident logs.
What GRC includes
GRC services: policy, risk, audit readiness and vendor risk
BTI's GRC work gives you the documents, decisions and evidence a compliance program needs, scoped to the standards and contracts that actually apply to you.
Policies and a WISP
A written information security program and the policies under it: acceptable use, access control, data handling, vendor management, physical security and more, written for how your organization actually works. When your policy covers AI use, AI data loss prevention enforces it and produces violation reports for audits.
Incident response plan and tabletop exercises
A written incident response plan with roles, call trees and restore order, rehearsed in tabletop exercises so leadership knows its decisions before a real incident.
Risk assessment and risk register
A review of systems, data, users, vendors and facilities, scored by likelihood and impact, with an owner and due date for every item. It starts with an honest look at where you stand.
Audit readiness and evidence
Control mapping for the standards that apply to you, with evidence collected and organized in one place so audits, exams and insurer reviews are not a scramble.
Vendor and third-party risk
Reviews of the vendors who touch your data, systems or buildings, including contract and questionnaire requirements, so their risk does not become yours.
Leadership reporting
Plain-language reporting to owners and boards on risk, progress and open items. For a named security leader, see vCISO services.
BTI managed security clients receive a WISP, policy templates, an incident response plan, an evidence locker and a data inventory through Cyber Liability Essentials, which is required for BTI managed security clients.
From policy to proof
The IT and physical security controls behind your compliance program
A policy only counts if a control backs it up. BTI consults on what each standard requires and then implements the controls itself, across IT and physical security, so the same team that writes the policy can show it working.
| What standards ask for | The control | BTI service |
|---|---|---|
| Who can sign in, and from where | Multifactor sign-in, identity and device controls | Identity and device security |
| Who is watching, around the clock | Monitoring, alerting and incident response from our 24/7 NOC/SOC | 24/7 MDR, managed SIEM |
| Known weaknesses are fixed | Patching, vulnerability scanning and recurring testing | Patching and vulnerability management, Recurring Security Testing |
| Devices and networks are protected | Endpoint protection, firewalls and network segmentation | Endpoint protection, network security |
| Data can be recovered | Backups that are monitored and tested, and a disaster recovery plan | Backup and disaster recovery |
| Systems are run consistently | Managed IT, with documented changes and asset records | Managed IT, co-managed IT |
| Only the right people enter sensitive areas | Access control with credential management and door activity reports | Access control |
| Activity is recorded and kept | Security cameras with retention set to your policy | Commercial security cameras |
| Visitors are identified and logged | Visitor management at the front desk, tied to access control | Converged security |
| Intrusions are detected and answered | Intrusion alarms with monitoring | Commercial alarm systems |
| Cameras and doors are not a back door | Network devices such as cameras and controllers secured like any other endpoint | IoT security |
One control often satisfies several standards. Control mapping shows which ones, so you build once and prove it many times.
Compliance standards
Compliance standards BTI helps you meet, across IT and physical security
Most organizations answer to more than one standard. GRC ties them together: one risk assessment, one set of policies and one evidence library, mapped to every requirement that applies.
Protecting systems and data
- HIPAA Security Rule and 42 CFR Part 2: Healthcare and behavioral health programs: risk analysis, safeguards, business associates and Part 2 records.
- CMMC and NIST SP 800-171: Defense contractors protecting controlled unclassified information. Background: what is CMMC.
- PCI DSS: Organizations that take card payments, including nonprofits and parking and entertainment venues.
- SOC 2 readiness: Service providers preparing for a SOC 2 audit by an independent CPA firm.
- NIST CSF and ISO 27001: Frameworks many organizations use to structure a security program, even when no law requires one.
- FTC Safeguards Rule and GLBA: Financial services firms that must keep a written information security program. See the FTC Safeguards guide.
- FERPA: Schools and colleges protecting student records.
- AWIA: Water and wastewater utilities with risk and resilience requirements.
- Cyber insurance requirements: Carrier questionnaires and the controls and evidence behind your answers.
- AI security governance: Policies and controls for how your team uses AI tools and data.
Assessments, policies, controls and audit preparation by framework: compliance management.
Protecting people, places and records
- HIPAA physical safeguards: Facility access, workstation security and video for medical groups, clinics and pharmacies. See the healthcare security systems guide.
- 42 CFR Part 2 records security: Physical protection of substance use disorder records, alongside the IT controls.
- CMMC physical protection: Facility access, visitor escort and access logs for defense contractors.
- NDAA Section 889: Camera and recorder brands that federal contractors and agencies cannot use.
- California SB 553: Workplace violence prevention plans and the security measures behind them. See workplace safety.
- CTPAT and TAPA: Supply chain security for warehouses, cargo and logistics sites.
- DEA controlled substance security: Storage, access and alarm requirements for registrants.
- PCI DSS physical requirements: Physical access to card data areas, media and point of sale devices.
Cameras, doors and alarms secured with your IT: converged security.
CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category. BTI prepares you for audits and assessments; formal audits, SOC 2 reports and certifications are issued by independent firms.
IT and physical security
Why GRC works better when IT and physical security share one plan
Compliance gaps tend to live between vendors: the IT provider assumes the security integrator handles door logs, and the integrator assumes IT handles the camera network. BTI consults and implements across both.
One risk assessment, not two
BTI reviews IT systems and physical security together, so a requirement like restricting access to records is checked at the server and at the door.
Licensed to do the physical work
BTI is licensed under CA BSIS ACO 7670, IL 127.001638, AZ BTR 22913-0 and AZ ROC 331189 C-67. Access control, cameras, visitor management and alarms are installed and supported by BTI.
Security devices secured like IT
Cameras, door controllers and recorders sit on your network. BTI patches, segments and monitors them, so a security system does not become a way in.
Evidence from both sides
Access reports, video retention settings, visitor logs and alarm records sit next to IT evidence such as access reviews and backup tests.
BTI completed a multi-campus security upgrade across the Valley for a Phoenix-area behavioral health and recovery provider, built around HIPAA and 42 CFR Part 2 requirements for protecting patient records. See converged security and healthcare cybersecurity.
How it works
How a GRC engagement with BTI works
- ScopeWe list the laws, regulations, contracts and insurer requirements that apply to you, and agree which standards the program covers.
- AssessWe review IT systems, data, vendors and facilities against those standards and score each gap in a risk register. Many clients start with the free consultation and pen test.
- PlanWe write or update your WISP, policies and incident response plan, and set a prioritized roadmap with owners and dates. For CMMC and NIST SP 800-171, this includes a system security plan (SSP) and a plan of action and milestones (POA&M).
- ImplementBTI and its partners close the gaps: identity, monitoring, patching, backup, network security, access control, cameras, visitor management and alarms.
- Prove and maintainEvidence is collected as controls run, tabletop exercises are held, vendors are reviewed, and the program is updated when your business or the rules change.
CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.
Where GRC fits
GRC and BTI's related compliance services
GRC is the hub: it sets the policies, tracks the risks and ties the evidence together. These services plug into it.
| Service | What it covers | Best for |
|---|---|---|
| IT compliance and audit preparation | Evidence, control gaps, remediation and audit day support for a specific framework such as HIPAA, PCI DSS, SOC 2 readiness or CMMC. | A specific audit, framework or customer deadline. |
| vCISO services | A named security leader for your roadmap, risk decisions and board reporting. | Organizations that need ongoing security leadership. |
| Cyber insurance readiness | Controls and evidence that match your application answers and your carrier's requirements. | Renewals and new applications. |
| Cyber Liability Essentials and Recurring Security Testing | A WISP, policy templates, incident response plan, evidence locker and data inventory, plus recurring testing from an independent testing partner. | BTI managed security clients. |
| Co-managed security and compliance execution | BTI engineers do the security and compliance work alongside your internal IT team: patching, hardening, evidence collection, remediation tickets and audit support. | Teams that have a plan but not the hours. |
Compliance by industry: healthcare, financial services, education, government, utilities and critical infrastructure, manufacturing and logistics, construction, nonprofits and parking and entertainment venues. Further reading: what auditors want to see and why siloed security fails compliance audits.
Cybersecurity by Industry
Threat protection and compliance support mapped to the regulations your industry faces.
-
Healthcare
HIPAA Security Rule risk analysis, 24/7 threat monitoring and ransomware recovery.
Healthcare cybersecurity and HIPAA compliance → -
Government & Public Sector
Security controls, monitoring and incident response for public agencies.
Government cybersecurity → -
Education
Student data protection, FERPA-aligned controls and phishing defense for schools.
School cybersecurity and FERPA compliance → -
Logistics & Supply Chain
Ransomware defense for warehouses, plants and the vendors connected to them.
Logistics and supply chain cybersecurity → -
Financial Services
GLBA and FTC Safeguards Rule programs for CPA, tax, title and insurance firms.
Cybersecurity for CPA and financial firms → -
Utilities & Critical Infrastructure
AWIA risk assessment support and network segmentation for water utilities.
Water utility cybersecurity → -
Construction
Payment fraud, email compromise and ransomware protection for contractors.
Construction cybersecurity → -
Nonprofits & Faith-Based
Donor data protection, PCI for online giving and email security for churches and nonprofits.
Nonprofit and church cybersecurity → -
Parking & Entertainment Venues
PCI, license plate data and PARCS network protection for parking and venues.
Parking and venue cybersecurity →
Why BTI
Why choose BTI for governance, risk and compliance
- Over 40years in business
- 24/7NOC/SOC
- 3metro offices: Los Angeles, Chicago, Phoenix
Consult and implement
BTI does not stop at a gap report. The team that finds the gap can close it, across IT and physical security.
IT and physical security in one plan
Policies, risk assessments and evidence cover servers, cloud apps, doors, cameras and visitors together.
Governance that holds up
ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
A 24/7 NOC/SOC behind the policies
Monitoring and incident response run around the clock, so the incident response plan has people behind it.
Specialists where they are needed
CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.
Plain-language reporting
Leadership sees risks, progress and open items in language it can act on.
Local teams
GRC consulting in Los Angeles, Chicago and Phoenix
Policy, risk and audit work can be done remotely. Local teams handle on-site assessments, physical security walkthroughs and the installation work that closes gaps.
Los Angeles and Southern California
The Santa Fe Springs team covers Los Angeles County, Orange County and the rest of Southern California. See also IT compliance in Los Angeles.
Call 323-510-8003
Chicago and Chicagoland
The Downers Grove team covers Chicago, DuPage County and the surrounding suburbs.
Call 312-492-2613
Phoenix and Tucson
The Phoenix team covers the Phoenix metro area and organizations in Tucson.
Call 480-272-8728
Elsewhere in the U.S., BTI coordinates on-site help through partners.
Your cybersecurity roadmap
Six Steps From First Test to a Program You Can Prove
Most clients start at step 1 with the free assessment and pen test. The findings tell you which of the next steps deserve your budget first, so you are not buying tools on a hunch.
Assess
Know where you stand with a tested baseline.
Prevent
Close the common ways in.
Detect and respond
Someone watching, day and night.
Govern and prove
Policies, evidence and leadership reporting.
Recover
Get back to work after an incident.
Run it with your team
Pick the support model that fits.
See the full program on the BTI cybersecurity services page.
Questions
Governance, risk and compliance FAQs
What is governance, risk and compliance (GRC)?
Governance, risk and compliance (GRC) is how an organization sets security direction, manages risk and proves it meets the laws, regulations, contracts and insurer requirements that apply to it. Governance covers policies, roles and reporting. Risk covers finding and ranking what could go wrong. Compliance covers meeting requirements and keeping the evidence.
Why is compliance a business requirement and not just an IT project?
Customers, insurers, regulators and auditors judge the whole organization, not only its IT. Contracts and renewals can depend on a security questionnaire, and many standards include physical requirements such as door access, video retention and visitor logs. That is why BTI treats GRC as a business program that covers IT and physical security together.
Which compliance standards does BTI help with?
On the IT and data side, BTI helps with the HIPAA Security Rule, 42 CFR Part 2, CMMC and NIST SP 800-171, PCI DSS, SOC 2 readiness, NIST CSF, ISO 27001, the FTC Safeguards Rule and GLBA, FERPA, AWIA and cyber insurance requirements. On the physical side, BTI helps with HIPAA physical safeguards, 42 CFR Part 2 records security, CMMC physical protection, NDAA Section 889, California SB 553, CTPAT and TAPA, DEA controlled substance security and PCI DSS physical requirements.
What is a WISP, and does my organization need one?
A WISP is a written information security program: the document that describes your safeguards, who owns them and how they are reviewed. Some rules require one, such as the FTC Safeguards Rule for covered financial institutions, and many insurers and customers expect one. BTI writes or updates your WISP and the policies under it, and managed security clients receive one through Cyber Liability Essentials.
What does a BTI risk assessment cover?
It covers your systems, data, users, vendors and facilities, measured against the standards that apply to you. Each gap is scored by likelihood and impact and recorded in a risk register with an owner and a due date. Because BTI handles IT and physical security, the assessment can include access control, cameras, visitor management and alarms alongside IT controls.
How does BTI handle vendor and third-party risk?
BTI helps you list the vendors who touch your data, systems or buildings, decide which ones matter most, and review them with questionnaires, contract requirements and evidence. The results go into your risk register and your vendor management policy, so vendor risk is tracked like any other risk.
Does BTI perform audits or issue certifications?
No. BTI prepares you for audits and assessments by mapping controls, closing gaps and organizing evidence. Formal audits, SOC 2 reports and certifications are issued by independent firms. CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.
How do physical security systems fit into compliance?
Many standards require controls on who can enter sensitive areas, how activity is recorded and how long records are kept. Access control reports, camera retention settings, visitor logs and alarm records become audit evidence. BTI is licensed under CA BSIS ACO 7670, IL 127.001638, AZ BTR 22913-0 and AZ ROC 331189 C-67, and installs and supports access control, cameras, visitor management and alarms, secured with your IT.
How is GRC different from compliance management and vCISO services at BTI?
GRC is the hub: policies, risk register, vendor reviews and evidence across every standard that applies to you. Compliance management focuses on assessments, policies, controls and audit preparation for a specific framework. A vCISO is a named security leader who owns your roadmap, risk decisions and board reporting. Many clients use all three together.
Do we need to be a BTI managed IT client?
Not always. BTI delivers GRC to managed, co-managed and select project clients. Most clients get it as part of fully managed IT, or alongside their internal IT team through co-managed IT, where their team keeps day-to-day control and BTI adds compliance, security and physical security expertise. Some organizations engage BTI for a defined project, such as a WISP, a risk assessment or audit readiness. A free consultation is the quickest way to see which model fits.
How do we get started, and how is GRC priced?
Start with a free consultation and pen test. We will ask which standards, contracts and insurer requirements apply to you and where you stand today, and the pen test shows how your systems hold up before you commit to anything. Pricing is scoped to the standards, locations and controls involved, so you get an itemized proposal rather than a one-size price.
Which areas does BTI serve for GRC consulting?
BTI has local teams in Los Angeles and Southern California, Chicago and Chicagoland, and Phoenix and Tucson. Policy, risk and audit work can be done remotely, and our 24/7 NOC/SOC monitors wherever BTI supports you. Elsewhere in the U.S., BTI coordinates on-site help through partners.
More answers on the IT compliance FAQs, cybersecurity services and converged security pages.
Find out where your compliance program stands
Book a free consultation and pen test with a BTI compliance specialist. We will look at which standards, contracts and insurer requirements apply to you, what your policies and evidence look like today, and which IT and physical security controls need work.
Talk to the BTI IT team for your location: Los Angeles 323-510-8003 · Chicago 312-492-2613 · Phoenix 480-272-8728
Already a BTI client? Use the dedicated support number assigned to your organization.
Talk to a compliance specialist
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