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GlobalView Managed IT Support for IT, Network and IoT Systems

BTI’s GlobalView Managed IT Support Services are your ultimate partner for all IT product and service requirements. Tailored to fit the unique needs of businesses from startups to large enterprises, we ensure your IT infrastructure is efficient, secure, and aligned with your business goals.

Talk to Sales & Support 562-298-5000

At a glance

GlobalView IT support delivers 24/7 monitoring, a 24/7 SOC operated with high-security enterprise partners, help desk, patching, backup and lifecycle management for multi-site IT and IoT environments, as fully managed or co-managed service.

40 yearsIn business

Since the 2010sIntegrated security

ISO 27001Compliant

GSA · CMAS · TESMAContract awardee

24/7 SOCManaged detection & response

1-Business-Day Engineer Replyon new design & technical sales inquiries

Accountable Support with Our GlobalView Support for IT Products & Services

With GlobalView business IT support services, you’ll have seasoned experts by your side every step of the way including purchase decisions. With 40 years of experience in the IT support industry, we have established valuable relationships with top-notch providers. This means that we can offer you the best deals on the market, resulting in significant savings for your business.

Remote IT Support Services

BTI specializes in comprehensive remote IT support, minimizing the necessity for in-person repairs and services. This approach not only conserves time but also lowers the costs associated with service calls, deploying technicians, and operational downtime, leading to notable savings in expenses.

World-Class Strategy & Planning

BTI’s business IT support services start from the ground up. We will help your businesses develop the right strategies, plan effectively, and execute seamlessly. Our team identifies the best options and solutions for growth and cost-savings, enabling your businesses to make the most out of their resources and maximize profitability.

Efficient Software Licensing

Save money and stay compliant with BTI’s efficient software licensing services. Our expertise helps businesses avoid costly penalties by managing software licenses and eliminating license sprawl. With an optimized licensing inventory, you can save significant amounts annually.

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Boost ROI with Our GlobalView IT Support Service

Boosting your business agility and fortifying IT infrastructure with BTI’s business IT support services can bring a wealth of advantages that greatly impact return on investment (ROI) by:

Reducing your IT Costs

Streamline processes, minimize waste, and allocate resources effectively. This will result in significant cost savings, as you'll save time, reduce labor costs, and use materials more efficiently.

Supercharging Your Team

Agile practices can supercharge your team's collaboration, decision-making, and adaptability. Ride the wave of increased productivity to generate higher revenue and save costs.

Increasing Customer Satisfaction

The increased agility provided by BTI's business IT support service has translated into higher revenue and increased customer satisfaction for our customers.

Unmatched Business Safety

BTI's service-level agreements ensure rapid issue resolution and immediate response. This significantly reduces the impact of IT, communication, and security problems, minimizing downtime and associated losses.

Contact Us for a Customized Quote for GlobalView IT Managed Services

Eric Brackett's Insight on Skyrocketing ROI with BTI's Proven Support & Business Model

Join Eric Brackett, Founder and President of BTI, as he shares the secrets behind BTI’s exceptional ROI achievements. With 40 years in the industry, Eric explains how BTI empowers businesses with comprehensive solutions and GlobalView support.

Why Choose BTI's GlobalView Support for IT, IOT, Systems?

BTI has 40 years’ experience integrating IT services, cybersecurity, commercial property security, VoIP and IoT systems support.
BTI provides customizable support to fill any gaps you have in your internal or external support systems.
Always-available – 24/7/365.
ISO Compliant, GSA, CMAS, TESMA contractor – no scope is too small or large.
ISNetworld member.
Compliance specialists including HIPAA, TAPA, PCI, CMMC, and more.
$10,000,000 in liability coverage.

Contact us for sales and support! 562-298-5000

What Our Customers About our Managed Support Services

BTI consistently solves IT challenges that our staff doesn’t have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical

The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

Join in on the Success! Contact Us!

Benefits of GlobalView Support Services from BTI

Proactive Maintenance & Support

BTI’s proactive monitoring and maintenance processes ensure potential issues are identified and addressed before they become major problems. This minimizes downtime and the associated costs of emergency repairs, resulting in significant cost savings.

Predictable Costs, Predictable Outcomes

BTI’s fixed-rate support customized to your business and systems, provides you with complete control over your business expenses. This eliminates unexpected costs and allows for accurate budgeting and cost prediction.

An Investment That Boosts ROI

Avoid over investing in unnecessary hardware, software, and personnel. With our managed support services, you can scale your budget and personnel as needed to optimize your resources and increase your savings and ROI.

Immediate Response & Threat Management

BTI’s service-level agreements guarantee rapid issue resolution and immediate response. This significantly reduces the impact of IT, communication, and security problems, minimizing downtime and associated losses.

Proactive 24/7 Remote Monitoring & Protection & Support

BTI’s robust data backup and disaster recovery procedures minimize the risk of data loss or system failure. This helps avoid losses associated with data breaches, data theft, and potential regulatory fines, ensuring substantial cost savings.

Get The Most Out of Every Penny

By scaling your budget and personnel up or down based on your actual needs, you can avoid overinvestment in unnecessary hardware, software, or personnel. BTI ensures resource optimization, resulting in substantial savings.

No Training Investment Needed

Since BTI’s technicians stay up to date with the latest technologies and best practices and, in turn, provide training to you, we can ensure you reap the rewards of your IT, communications system, and security system technology investments.

Structured With Compliance in Mind

BTI’s investments in advanced security and compliance solutions allow you to meet industry and regulatory requirements. This, in turn, reduces the cost of compliance, mitigates the risk of audit failures or data breaches, and protects your company’s reputation.

A Support Company That Gives You More for Less

With 40 years of experience in the industry, we have established valuable relationships with top-notch providers. This means that we can offer you the best deals on the market, resulting in significant savings for your business.

Call or text us today to speak with one of our GlobalView Support representatives. 562-298-5000

Areas We Serve and Support

IT Support Services in Los Angeles

Navigate Los Angeles’ bustling business scene with confidence through BTI’s specialized GlobalView IT support services. Tailored to meet the unique technological needs of businesses in Hollywood, downtown LA, and surrounding areas, our services offer unparalleled desktop care, robust server support, and resilient network management.

Learn more about our IT Support Services for the Greater Los Angeles Area

IT Support Services in Chicago

Elevate your business in Chicago with BTI’s comprehensive GlobalView IT support services. From the Loop to the suburbs, our proactive IT support solutions ensure that your technology infrastructure aligns perfectly with your business objectives. Experience seamless computing, robust server maintenance, and responsive network support, all designed to propel your Chicago-based business.

Learn more about our IT Support Services for the Chicago Metro Area

IT Support Services in Phoenix

In Phoenix’s dynamic business landscape, BTI’s GlobalView IT support services provide a solid foundation for success. Offering reliable desktop support, top-tier server management, and steadfast network care, our services are tailored to meet the unique challenges of the Arizona market. Embrace the efficiency and security offered by BTI to thrive in Phoenix’s competitive business environment.

Learn more about our IT Support Services for Arizona

Unlock the Potential of Your Company With GlobalView IT Support Services

By choosing BTI as your IT support company, you can free up your internal resources to concentrate on what really matters – your core business functions and activities that bring in revenue. This strategic shift in focus has the power to boost profitability and maximize your return on investment.

IT Products & Services We Support

Looking for IT Products & Services Support Near You?

Industries we serve

Healthcare Government & Public Sector Education Financial Services Manufacturing & Logistics Utilities & Critical Infrastructure

FAQ

Frequently Asked Questions

Is GlobalView IT support co-managed or fully managed?

Either.

Do you support IoT?

Yes, with segmentation and monitoring.

What is included?

Monitoring, SOC, help desk, patching, backup, reporting.

Do you support Microsoft 365?

Yes.

Can AI tools be governed?

Yes, via AI governance services.

How quickly will we hear from an engineer?

Submit the form and a BTI engineer replies within one business day on new design and technical sales inquiries. BTI has 40 years in business and serves clients nationwide from Los Angeles, Chicago and Phoenix.

How does GlobalView Support ensure minimal downtime?

We use proactive monitoring and maintenance to identify and resolve issues before they escalate, significantly reducing downtime.

What cost savings can be expected by using GlobalView Support for IT services?

Outsourcing IT support to GlobalView can reduce the need for in-house IT staff, leading to savings in salaries, benefits, and training costs. Additionally, it helps avoid costly downtime and security breaches.

Can GlobalView Support services scale with my business growth?

Yes, our IT services are designed to scale effortlessly with your business, accommodating increased demands without significant additional investments.

Talk to a BTI Engineer

Tell us about your sites and systems. An engineer replies within one business day on new design and technical sales inquiries.

Call 800-435-7284