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IT compliance and audit preparationLos Angeles · Chicago · Phoenix and Tucson

IT Compliance Services and Audit Preparation for HIPAA, PCI DSS, SOC 2 and CMMC

An audit date, a customer security review or an insurer questionnaire has landed, and someone has to prove your controls work. BTI's IT compliance services find the control gaps, fix them, collect the evidence and stay with you through audit day, for HIPAA, 42 CFR Part 2, PCI DSS, SOC 2 readiness, CMMC and NIST SP 800-171, CCPA and similar requirements.

  • Gap assessment that maps your systems to the controls your auditor will test
  • Remediation of the gaps: patching, MFA, logging, encryption, backups and access reviews
  • An organized evidence binder, ready before the auditor or insurer asks
  • Audit day support: walkthroughs, sample requests and follow-up findings
  • Penetration testing and vulnerability scanning that back up your answers

Start with a free consultation and pen test, so you see real findings before any proposal.

Call your local BTI IT team: Los Angeles 323-510-8003 · Chicago 312-492-2613 · Phoenix 480-272-8728

  • Over 40 years in business
  • 400+ engineers
  • SOC 2 NOC/SOC
  • ISO 27001 compliant
  • GSA contract holder (47QTCA21D00BA)

What IT compliance means

IT compliance is the proof that your controls work

IT compliance services turn a framework's requirements into working controls and the evidence to show them. It is narrower and more hands-on than a full governance program: one audit, one assessment or one customer requirement at a time, done properly.

An audit or assessment date is set

Your auditor, assessor or examiner has a date on the calendar and a list of controls to test. The evidence has to exist before they arrive.

A customer or contract asks for proof

Security questionnaires, vendor reviews and contract clauses ask for SOC 2 readiness, PCI DSS, CMMC or HIPAA answers. Weak answers stall sales and renewals.

Your insurer wants evidence

Cyber insurance applications ask about MFA, backups, patching and incident response. Answers that do not match reality can put a claim at risk.

The last audit left findings

Open findings and corrective action plans need owners, fixes and proof that the fix stuck.

If you need the program around it, such as a written information security program (WISP), a risk register, vendor risk reviews and leadership reporting, that is governance, risk and compliance (GRC). If your internal IT team owns the environment and needs hands to do the work, see co-managed IT security and compliance execution.

Frameworks

Compliance frameworks we prepare you for

Most organizations answer to more than one. We map overlapping controls once, so one fix and one piece of evidence can satisfy several requirements.

FrameworkWho it applies toWhat auditors and assessors look forLearn more
HIPAA Security RuleHealthcare providers, behavioral health, health plans and their business associatesRisk analysis, access controls, audit logs, encryption, backups, business associate agreements and workforce trainingWhat is HIPAA compliance
42 CFR Part 2Programs that hold substance use disorder treatment recordsWho can see Part 2 records, consent tracking, segmentation of records and breach procedures. The rule was updated in 2024 to align more closely with HIPAA.Healthcare cybersecurity
PCI DSS 4.0Any business that stores, processes or transmits card dataNetwork segmentation, MFA, logging and review, vulnerability scans, penetration tests and the right self-assessment questionnaire or reportWhat is PCI compliance
SOC 2 readinessService providers and SaaS companies whose customers ask for a SOC 2 reportControls mapped to the Trust Services Criteria, policies, change management, access reviews and evidence collected over the audit periodWhat auditors want to see
CMMC and NIST SP 800-171Defense contractors and suppliers that handle controlled unclassified information (CUI)The 110 NIST SP 800-171 requirements, a system security plan (SSP), a plan of action and milestones (POA&M) and an assessment scoreWhat is CMMC
CCPA and CPRABusinesses that meet California's thresholds for collecting personal informationReasonable security, a data inventory, access controls and, for some businesses, newer cybersecurity audit and risk assessment requirementsIT compliance in Los Angeles
FTC Safeguards Rule (GLBA)CPA and tax firms, insurance agencies, auto dealers and other financial firms the rule coversA qualified individual, written risk assessment, MFA, encryption, monitoring and an incident response planFinancial services cybersecurity
NIST CSF and ISO 27001 alignmentOrganizations that want a recognized framework to measure againstA gap analysis against the framework and a prioritized roadmapGRC services

We also support SOX IT general controls, GDPR security requirements, ITIL-based service management, TAPA and cyber insurance requirements. BTI prepares you for the audit; the audit itself is performed by an independent firm, such as a CPA firm for SOC 2, a QSA for PCI DSS or an authorized C3PAO for a CMMC Level 2 assessment. BTI is not a law firm and does not give legal advice.

CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.

What we do

IT compliance services from gap to audit day

BTI does not stop at a gap report. The engineers who find a gap can close it, then collect the evidence that shows it is closed.

Gap assessment and control mapping

  • Scope the systems, data and locations in play
  • Map each control to how you meet it today
  • A scored gap report with owners and dates

Remediation

Evidence collection

  • Screenshots, exports, logs and reports collected as controls run
  • Policies and procedures tied to the control they support
  • An evidence binder organized by framework

Penetration testing and vulnerability scanning

Audit day support

  • Pre-audit walkthrough and mock interviews
  • Help answering auditor and assessor sample requests
  • Technical staff on hand for system demonstrations

After the audit

  • Corrective action plans for any findings
  • Proof that each fix stuck
  • Ongoing monitoring through our 24/7 NOC/SOC, so you are ready next year

Testing frequency varies by client requirement and compliance scope. By default, BTI recommends monthly vulnerability scans and quarterly penetration tests as part of its ongoing security monitoring program.

Audit preparation timeline

How audit preparation with BTI works

  1. ScopeWe confirm which frameworks, systems and locations are in scope and when the audit, assessment or renewal is due.
  2. AssessWe run the gap assessment and the pen test, and score each gap by audit risk and business impact.
  3. RemediateBTI and its partners close the gaps in priority order, starting with anything an auditor would flag as a finding.
  4. Collect evidenceEvidence is gathered as controls run and organized by framework, so nothing is assembled the night before.
  5. Audit dayWe walk through the evidence with your team, then stay on call for auditor questions and sample requests.
  6. Close findings and maintainAny findings get a corrective action plan, and monitoring keeps the controls working until the next cycle.

Timelines depend on the framework. A SOC 2 Type II report, for example, covers controls operating over a period of months, so evidence collection has to start well before the report date.

Evidence

The evidence auditors ask for, and where it comes from

Most audit findings are not missing tools. They are missing proof. When BTI runs the controls, the evidence comes out of daily operations.

Control areaTypical evidenceBTI service that produces it
Access controlUser access reviews, MFA enrollment reports, terminated user removalsIdentity and device security
Vulnerability managementScan reports, patch status, remediation tickets and datesManaged patching and vulnerability management
Logging and monitoringLog retention settings, alert reviews, incident ticketsManaged SIEM and MDR
Endpoint protectionCoverage reports and policy settingsEndpoint protection
Backup and recoveryBackup job reports and restore test resultsBackup and disaster recovery
Security awarenessTraining completion and phishing test resultsSecurity awareness training
Policies and incident responseApproved policies, acknowledgments, an incident response plan and tabletop resultsGRC services and Cyber Liability Essentials

Further reading: what IT compliance auditors and assessors want to see and why siloed security fails compliance audits.

Proof

Compliance work built around real requirements

BTI completed a multi-campus security upgrade across the Valley for a Phoenix-area behavioral health and recovery provider, built around HIPAA and 42 CFR Part 2 requirements for protecting patient records.

Requirements first

The work started from what HIPAA and 42 CFR Part 2 require for protecting patient records, not from a product list.

Several sites, one standard

Every campus was brought to the same standard, so the evidence reads the same at each location.

Built to be shown

Controls were documented as they were put in place, so the organization can show its work to auditors and insurers.

Compliance Support by Industry

Every industry answers to different rules. Pick yours to see how BTI brings IT, cybersecurity and physical security together for it.

Why BTI

Why choose BTI for IT compliance

  • Over 40years in business
  • 400+engineers
  • 24/7NOC/SOC
  • 3metro offices: Los Angeles, Chicago, Phoenix

Find it and fix it

The team that finds a control gap can close it, so you are not left holding a report and a to-do list.

A 24/7 NOC/SOC behind the evidence

Monitoring, alert review and incident response run around the clock, and the records become audit evidence.

Governance that holds up

BTI is ISO 27001 compliant and runs a 24/7 NOC/SOC.

Specialists where needed

CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.

Plain-language reporting

Leadership sees open gaps, progress and audit risk in language it can act on.

Federal experience

BTI is a GSA contract holder (47QTCA21D00BA). See BTI on GSA.

Local teams

IT compliance services near you

Gap assessments, evidence and audit support can be done remotely. Local engineers handle on-site walkthroughs and the remediation work that closes gaps.

Los Angeles and Southern California

The Santa Fe Springs team covers Los Angeles County, Orange County and the rest of Southern California, including CCPA and PCI audit support. See IT compliance in Los Angeles and our IT compliance management guide for Los Angeles.

Call 323-510-8003

Chicago and Chicagoland

The Downers Grove team covers Chicago, DuPage County, Elgin and the surrounding suburbs.

Call 312-492-2613

Phoenix and Tucson

The Phoenix team covers the Phoenix metro area and Tucson, including IT security audit preparation for financial services firms and behavioral health providers.

Call 480-272-8728

Elsewhere in the U.S., BTI coordinates on-site help through partners.

Questions

IT compliance and audit preparation FAQs

What are IT compliance services?

IT compliance services help an organization meet the security requirements of a law, regulation, contract or insurer and prove it. At BTI that means a gap assessment, fixing the control gaps, collecting the evidence and supporting you through the audit or assessment.

How is IT compliance different from GRC?

IT compliance is focused on a specific audit, assessment or requirement: the evidence, the control gaps and audit day. Governance, risk and compliance (GRC) is the ongoing program around it, including the written information security program, policies, risk register, vendor risk reviews and leadership reporting. Many clients start with one and add the other.

Which compliance frameworks does BTI help with?

BTI helps with HIPAA, 42 CFR Part 2, PCI DSS, SOC 2 readiness, CMMC and NIST SP 800-171, CCPA and CPRA, the FTC Safeguards Rule, NIST CSF and ISO 27001 alignment, SOX IT general controls and cyber insurance requirements.

Does BTI perform the audit or issue the SOC 2 report?

No. The audit is performed by an independent firm, such as a CPA firm for a SOC 2 report, a QSA for PCI DSS or an authorized C3PAO for a CMMC Level 2 assessment. BTI prepares you for it, fixes the gaps, organizes the evidence and supports your team on audit day.

What is included in the free consultation and pen test?

We review which frameworks, contracts and insurer requirements apply to you and where you stand today, and the pen test shows how your systems hold up before you commit to anything. You get real findings before any proposal.

How long does audit preparation take?

It depends on the framework, the number of systems and locations in scope and how many gaps the assessment finds. Start as early as you can. Some reports, such as a SOC 2 Type II, cover controls operating over a period of months, so evidence collection has to begin well before the report date.

What evidence do auditors ask for?

Auditors usually ask for user access reviews, MFA reports, patch and vulnerability scan reports, log and alert reviews, backup and restore tests, training records, approved policies and an incident response plan. When BTI runs those controls, the evidence is collected as part of daily operations.

Can BTI fix the gaps it finds?

Yes. BTI and its partners remediate the gaps, including patching, MFA and identity, logging and monitoring, encryption, endpoint protection, network security and backup, then collect the proof that each fix is in place.

Does BTI help with CMMC and NIST SP 800-171?

Yes. BTI helps defense contractors and suppliers with the NIST SP 800-171 requirements, a system security plan, a plan of action and milestones and assessment preparation. CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.

Do we need to be a BTI managed IT client?

No. BTI provides IT compliance services to managed, co-managed and select project clients. If you have an internal IT team, BTI can work alongside it through co-managed security and compliance execution.

Which areas does BTI serve for IT compliance?

BTI has local teams in Los Angeles and Southern California, Chicago and Chicagoland, and Phoenix and Tucson. Assessment, evidence and audit work can be done remotely, and elsewhere in the U.S. BTI coordinates on-site help through partners.

More answers on the IT compliance FAQs and GRC pages.

Get ready for your next audit

Book a free consultation and pen test with a BTI compliance specialist. We will look at which frameworks apply to you, where the control gaps are and what evidence you will need.

Talk to the BTI IT team for your location: Los Angeles 323-510-8003 · Chicago 312-492-2613 · Phoenix 480-272-8728

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