Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

Co-managed ITLos Angeles · Chicago · Phoenix and Tucson

Co-Managed IT Security & Compliance Execution

Your internal IT team keeps control of the environment and the decisions. BTI's engineers do the security and compliance work that keeps slipping behind daily operations: patching, hardening, evidence collection, remediation tickets and audit support.

  • Patching and vulnerability remediation on an agreed schedule
  • Hardening and secure configuration baselines
  • Evidence collected as the work is done, not the week before an audit
  • Remediation tickets in a shared queue your team can see
  • Support during audits, assessments and insurer reviews

Start with a free consultation and pen test, so you see real findings before any proposal.

Call your local BTI IT team: Los Angeles 323-510-8003 · Chicago 312-492-2613 · Phoenix 480-272-8728

  • Over 40 years in business
  • 24/7 NOC/SOC
  • ISO 27001 compliant
  • GSA contract holder (47QTCA21D00BA)

Why it slips

Why security and compliance work slips inside capable IT teams

It is rarely skill or intent. It is hours. Security and compliance tasks are steady, detailed work, and they lose to whatever is urgent that day.

Tools bought but never fully set up

Security platforms are licensed but partly configured, with features unused and integrations unfinished.

Alerts raised but not investigated

Your team is split across help desk, projects and support, so security turns reactive.

Policies written but not enforced

Policies exist for the auditor, but nobody tracks acknowledgments or checks that the controls behind them run.

Evidence gathered only when asked

Documentation is pulled together during an audit or insurance renewal instead of kept up as the work happens.

Security tools do not create compliance. Execution does.

What BTI executes

The security and compliance work BTI does alongside your team

BTI works inside your existing tools and processes where it can, under a documented shared responsibility model.

Patching and vulnerability remediation

Operating system and third-party patching, continuous vulnerability scanning and fixes tracked to closure. See managed patching and vulnerability management.

Hardening and configuration baselines

Secure baselines for servers, endpoints, Microsoft 365 and network devices, with drift reported and corrected.

Evidence collection

Scan reports, patch status, access reviews, backup tests and training records saved as the work is done and mapped to your framework.

Remediation tickets

Every finding becomes a ticket with an owner and a due date in a shared queue, so your team and ours see the same list.

Audit and insurer support

Evidence pulled together for auditors, assessors and insurers, plus engineers on hand for walkthroughs and follow-up requests.

24/7 monitoring and response

Our 24/7 NOC/SOC monitors and responds around the clock, with managed SIEM and MDR as needed.

Scanning and penetration testing

Monthly vulnerability scans and quarterly penetration tests by default, adjusted to your requirements and compliance scope, with readouts and remediation tracked to closure.

Policy and training tracking

Policy acknowledgments and security awareness training completion tracked, so you have proof people follow the rules.

Documented risk decisions

When a recommendation is declined, the decision and its owner are recorded, so risk acceptance is clear and on file.

Testing frequency varies by client requirement and compliance scope. By default, BTI recommends monthly vulnerability scans and quarterly penetration tests as part of its ongoing security monitoring program.

Who owns what

Clear ownership between your IT team and BTI

Gaps and audit findings grow where ownership is vague. Responsibilities are written down before work starts and reviewed as things change.

AreaYour internal ITBTI
Business systems and line-of-business appsOwnsSupports where agreed
Architecture, roadmap and vendor choicesOwnsAdvises
Help desk and day-to-day ITOwns (or shares with BTI)Supports where agreed
Patching and vulnerability remediationApproves windowsExecutes and reports
Hardening and configuration baselinesApproves baselinesApplies and monitors drift
24/7 security monitoring and responseInformed and consultedOwns
Evidence collectionProvides accessCollects and organizes
Remediation ticketsSees and comments in the shared queueWorks and closes
Final risk acceptanceOwnsDocuments the decision

See the full co-managed IT shared responsibility model.

How it works

How co-managed security and compliance execution works

  1. Scope and responsibilitiesWe agree which systems, frameworks and tasks BTI covers and write down who owns what.
  2. ConnectBTI gets the access it needs, and both teams share one ticket view.
  3. BaselineVulnerability scans, a pen test and a gap review against your framework set the starting list.
  4. ExecutePatching, hardening and remediation run on an agreed schedule, with evidence saved as each task closes.
  5. ReviewRegular reviews cover open tickets, risk decisions and the evidence on file.
  6. Audit windowWhen an audit, assessment or renewal comes up, the evidence is ready and BTI supports your team through it.

Automation and AI

How BTI uses automation and AI to speed up the work

Co-managed execution only works if the routine parts move quickly. BTI uses automation and AI tooling for the repetitive steps in patching, evidence collection, alert triage and remediation, and keeps engineers responsible for the decisions.

Faster patching

Automation stages patches, deploys them in approved windows and reports what installed and what failed, so engineers spend their time on the exceptions.

Evidence that collects itself

Scheduled exports of scan results, patch status, backup jobs and access reviews are saved and mapped to the controls they support, ready for the next audit.

Alert triage

Automation and AI-assisted triage in our NOC/SOC group related alerts and add context, so engineers investigate real events sooner. People make the response decisions.

Remediation tickets without the busywork

Findings from scans and tests open tickets automatically with the affected systems, the control they relate to and a due date, in the queue your team can see.

Policy and training follow-up

Reminders for policy acknowledgments and training go out automatically, and completion records are kept as evidence.

Governed, with your team in charge

Automation runs inside agreed tools and change windows. Nothing changes in your environment outside the process your IT team approved.

Want to bring AI into your own operations under the same controls? See AI security, governance and risk.

Compliance Support by Industry

Every industry answers to different rules. Pick yours to see how BTI brings IT, cybersecurity and physical security together for it.

Why BTI

Why internal IT teams choose BTI for security and compliance execution

  • Over 40years in business
  • 24/7NOC/SOC
  • 3metro offices: Los Angeles, Chicago, Phoenix

Works with your team, not around it

BTI fits your existing tools and processes where it can, and your team keeps the final say.

A 24/7 NOC/SOC behind the work

Monitoring and response run around the clock, and the records become evidence.

Governance that holds up

BTI is ISO 27001 compliant and runs a 24/7 NOC/SOC.

Specialists where needed

CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.

BTI completed a multi-campus security upgrade across the Valley for a Phoenix-area behavioral health and recovery provider, built around HIPAA and 42 CFR Part 2 requirements for protecting patient records.

Your cybersecurity roadmap

Six Steps From First Test to a Program You Can Prove

Most clients start at step 1 with the free assessment and pen test. The findings tell you which of the next steps deserve your budget first, so you are not buying tools on a hunch.

  1. Assess

    Know where you stand with a tested baseline.

  2. Prevent

    Close the common ways in.

  3. Detect and respond

    Someone watching, day and night.

  4. Govern and prove

    Policies, evidence and leadership reporting.

  5. Recover

    Get back to work after an incident.

  6. Run it with your team

    Pick the support model that fits.

See the full program on the BTI cybersecurity services page.

Questions

Co-managed security and compliance execution FAQs

What is co-managed IT security and compliance execution?

It is a co-managed IT model where your internal IT team keeps ownership of the environment and decisions, and BTI's engineers carry out the security and compliance work: patching, hardening, monitoring, evidence collection, remediation tickets and audit support.

How is this different from IT compliance services and GRC?

IT compliance services prepare you for a specific audit or assessment. Governance, risk and compliance (GRC) builds the program: policies, risk register and reporting. Co-managed execution is the ongoing hands-on work alongside your IT team that keeps the controls running and the evidence current.

Does BTI replace our internal IT team?

No. Your team keeps business systems, architecture, day-to-day IT and final risk decisions. BTI takes on the security and compliance tasks that are hard to keep up with alongside daily operations.

What security and compliance work does BTI do?

Typical work includes patching and vulnerability remediation, hardening and configuration baselines, 24/7 monitoring and response, vulnerability scanning and penetration testing (monthly scans and quarterly pen tests by default), policy and training tracking, evidence collection, remediation tickets and audit support.

How do we decide who owns what?

Before work starts, we document responsibilities task by task in a shared responsibility model, including who approves changes, who executes and who accepts risk. It is reviewed as your environment changes.

Which compliance frameworks does this support?

The work is mapped to the frameworks you answer to, such as HIPAA, PCI DSS, SOC 2 readiness, CMMC and NIST SP 800-171, NIST CSF and ISO 27001 alignment. CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.

How do remediation tickets work?

Each finding becomes a ticket with an owner, a due date and the control it supports. Both teams see the same queue, and the closed ticket plus its proof becomes evidence.

Can BTI support us during an audit?

Yes. BTI organizes the evidence, joins walkthroughs where needed and helps answer auditor and assessor follow-up requests. The audit itself is performed by an independent firm.

How is co-managed security and compliance execution priced?

Pricing is scoped to the systems, users, locations and tasks BTI covers, and you get an itemized proposal. See the managed IT pricing page for how BTI prices managed and co-managed IT.

How do we get started?

Book a free consultation and pen test. We review your environment, your frameworks and where work is slipping, and the pen test gives you real findings before any proposal.

Which areas does BTI serve?

BTI has local IT teams in Los Angeles and Southern California, Chicago and Chicagoland, and Phoenix and Tucson. Much of the work is done remotely, and elsewhere in the U.S. BTI coordinates on-site help through partners.

More answers on the IT compliance FAQs and co-managed IT pages.

Give your IT team the hands it needs

Book a free consultation and pen test. We will look at where security and compliance work is slipping, what your frameworks require and how a co-managed model would split the work.

Talk to the BTI IT team for your location: Los Angeles 323-510-8003 · Chicago 312-492-2613 · Phoenix 480-272-8728

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