Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

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Security Systems for Water Utilities and Critical Infrastructure

Pump stations, reservoirs, wells, lift stations and treatment plants are spread out, often unstaffed, and essential to the communities they serve. BTI supports several water utilities. We design, install and maintain perimeter video, thermal and radar detection, access control and alarms for water and wastewater systems and other utility operators.

At a glance

BTI designs, installs and maintains physical security for water and wastewater utilities and remote sites: perimeter video, thermal and radar detection, access control and video-verified alarms on segmented networks kept apart from SCADA, with documentation that supports AWIA risk and resilience follow-through.

40 yearsIn business
98%Client retention
ISO 27001Compliant
94%Clients pass audits first try
24/7 SOC10,000+ alerts, zero missed
1-Business-Day Engineer Replyon new design & technical sales inquiries
healthcare security cameras

Fence-line, gate and yard coverage at treatment plants, reservoirs and pump stations, with analytics that detect people and vehicles, not wildlife or blowing debris. → Commercial security camera systems · Video analytics

access control healthcare

Where sites are dark, large or open, thermal cameras and ground radar detect intruders at long range. They hand off to PTZ cameras so operators see what triggered the alert.

alarm healthcare notification

Credentialed gates, chemical storage, control rooms and equipment buildings, with logged entry, contractor and visitor records, and remote unlock for field crews. → Access control solutions

healthcare security system integration

Hatch, door, gate and enclosure sensors with video-verified alarms, so responders know what they’re driving to. → Commercial alarm system installation

Globalview support for healthcare

Video, access and alarms on one platform, kept separate from SCADA and other operational technology. → Security system integration · Converged security

healcare parking security

GlobalView Support and Cloud Options

Device health monitoring, firmware updates and maintenance, so an offline camera at a remote well site is found fast. BTI is an authorized YourSix partner and an authorized Bosch partner (IQSIGHT). BTI also designs, sells, installs and supports Brivo cloud access control, and takes over existing Brivo accounts, so you can switch integrators without replacing hardware or re-enrolling users. → GlobalView physical security support · YourSix cloud video · Bosch security systems · Brivo access control

The Challenges of Water and Wastewater Utilities:

Securing Your Water System with BTI

Water and wastewater utilities face trespass, vandalism, copper and equipment theft, and tampering at sites that can be miles from the nearest operator. Many have a patchwork of older cameras and keyed gates.

BTI starts with a site-by-site survey, then builds a phased plan that puts the highest-risk assets first and fits capital and grant cycles.

Close the Gaps Your AWIA Risk and Resilience Assessment Found

America’s Water Infrastructure Act of 2018, Section 2013, requires community water systems serving more than 3,300 people to complete risk and resilience assessments and emergency response plans and review them every five years. Those assessments cover physical security. BTI’s perimeter detection, access control and alarm systems turn the findings into installed, documented controls.

Aligned with CISA and Industry Guidance

CISA treats water and wastewater systems as a critical infrastructure sector. Industry resources from AWWA on risk and resilience emphasize layered protection. BTI designs to that layered model: deter, detect, verify, respond. Your utility decides compliance; we supply the controls and the documentation.

Remote Sites, Limited Power, Harsh Conditions

Solar-assisted power, cellular backhaul, edge recording and outdoor-rated enclosures keep remote pump stations and reservoirs covered without trenching new lines everywhere.

Keep Security Devices Off Your SCADA Network

Cameras and door controllers are network devices. BTI is ISO 27001 compliant and designs physical security on segmented networks that are coordinated with your IT and operations teams.

Beyond Water: Other Utilities and Public Infrastructure

The same perimeter, access and alarm approach applies to electric distribution yards, municipal utility facilities, transportation depots and communications sites.

AI for Remote Sites and Utility Operations

Operators see AI in headlines. They don’t see the AI virtual workforce that can watch every pump station, triage every alarm and spot trouble before a truck rolls. BTI is your Guided Automation Partner, closing that gap so automation reliably keeps your system running and secure.

Fewer false alarms at remote sites. Integrated, real-time video analytics separate people and vehicles from wildlife, weather and blowing debris. Thermal cameras and radar detect intruders on dark, open perimeters and hand off to PTZ cameras for verification. License plate recognition (LPR), pattern detection and custom-tuned analytics learn what normal looks like at each site. BTI’s NOC/SOC uses automation to triage alerts: 10,000+ alerts handled, zero missed.

Governed AI for operations. AI can help summarize maintenance logs, draft reports and search procedures. In a utility it has to be governed: approved tools, defined data boundaries, human review and logging. BTI helps you write that policy using the NIST AI Risk Management Framework as a reference, and can provide secure, utility-controlled AI workspaces.

Kept apart from SCADA. AI analytics and security devices run on segmented networks, separate from SCADA and other operational technology, so adding intelligence doesn’t add a path to process control. That fits the layered approach in CISA’s water sector guidance.

Guided Automation advisory services are included in all BTI managed IT plans at no extra cost. AI tools such as secure chat workspaces and model access are optional add-ons. → AI services · AI for business leaders · AI security, governance & risk · Converged AI and technology · AI Opportunity Assessment

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Why Choose BTI for Water Utility Security

Proven Expertise

40 years in business and a 98% client retention rate. Clients pass 94% of audits on the first attempt.

BTI supports several water utilities and understands remote-site design and public-agency procurement, including our GSA and CMAS agreements. → Government contracts

Water Utility Experience

BTI supports several water utilities and understands remote-site design and public-agency procurement, including our GSA and CMAS agreements.

24/7/365 Support

10,000+ alerts handled with zero missed. A BTI engineer replies within one business day on new design and technical sales inquiries.

All Our Utility Security Solutions Support Industry Requirements

BTI’s Experience: Our Success Across Multiple Industries

BTI consistently solves IT challenges that our staff doesn’t have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical

The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

Where We Work

Nationwide Coverage, Global Reach

BTI serves clients across the United States, with additional partners in Canada and the United Kingdom. Hover over any state to see it highlighted.

BTI service area Not yet active
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Niagara-on-the-Lake, Ontario

Global Partner
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Heybridge, Maldon

Essex, United Kingdom

Global Partner

Related Industry Security

AWIA Section 2013 risk-assessment follow-through · CISA water-sector aligned layered security · Auditable access and alarm logs · Segmented from SCADA/OT. Our clients pass 94% of audits on the first attempt.

Who we work with

  • Water utilities: BTI supports several water and wastewater utilities with physical security and technology services.
  • Government agencies: BTI works with many public agencies, which can buy through our GSA and CMAS agreements.
  • Client names are withheld for security reasons.

BTI serves utilities nationwide from Los Angeles, Chicago and Phoenix. → LA physical security · Chicagoland physical security · Phoenix/Tucson physical security

Trusted by Water Utilities & Public Agencies | 40 Years Expertise | Serving Los Angeles, Chicago & Phoenix

FAQ

Frequently Asked Questions

What security does a remote pump station or reservoir need?

Usually perimeter video with analytics, credentialed gates, hatch and door sensors, and video-verified alarms, all monitored centrally. Thermal or radar is added where the site is dark or large.

How does BTI help with AWIA risk and resilience assessments?

We don't write your assessment. We design and install the physical controls that address its findings and give you documentation for your emergency response plan.

Can cameras work at sites with no wired internet or power?

Yes. We design with cellular backhaul, edge recording and solar-assisted power where needed.

Will security devices connect to our SCADA network?

No. BTI keeps physical security on segmented networks and coordinates with your IT and operations teams.

Can public agencies buy through a contract?

BTI holds GSA and CMAS agreements. Ask us which vehicle fits your agency.

How does AI reduce false alarms at remote utility sites?

Real-time analytics, thermal and radar distinguish people and vehicles from wildlife, weather and debris, and verify alerts with video before dispatch, so crews respond to real events.

Will AI tools connect to our SCADA network?

No. BTI keeps AI analytics and security devices on segmented networks separate from SCADA and OT, and governs any AI used for operations with approved tools, data boundaries and logging.

How is pricing structured?

You get itemized monthly pricing, and 100% financing covers hardware, licensing and labor.

Talk to a BTI Engineer

Get a free site security assessment and an itemized monthly quote. An engineer replies within one business day.

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