Reliable Outsourced IT Services for Growing Businesses
Unlimited Helpdesk, Cybersecurity, Compliance, Monitoring, Automation, & Strategic Planning – All for Predictable Monthly Pricing

35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
Outsourced IT Services That Eliminate Risk and Boost Productivity
BTI is here to listen and understand your business objectives, assess the risk and roadmap, and then go to work on your behalf achieving those goals. As an outsourcer, BTI takes on the challenges of procurement, customer satisfaction, financing, staffing, tech stack, management, and delivering operational quality and efficiency. Through our infrastructure-led approach, we sharply increase reliability while cutting opex at the same time.
Discover Why Businesses Outsource IT Support Services to BTI

One Partner. Complete Coverage
BTI takes care of any or all of your in-scope IT needs; from proactive maintenance to cybersecurity, helpdesk services, automation, and onsite support, enhancing convenience and reducing operational costs!
Outsourced IT Services That Evolve with Your Needs
As your business grows, so do your IT needs. Our IT services are designed to scale effortlessly with your environment; making scaling your operations effortless and cost-effective.
Expert Guidance That Maximizes Value
BTI’s outsourced IT services include strategic planning, vendor contract management, and capacity assessments to help you extend hard tech stack life and optimize your IT budget year-round.
Explore BTI’s Outsourced IT Services
IT Hardware Maintenance Services
Ensure your infrastructure performs at the highest standards with proactive updates, replacements, diagnostics, and more through BTI’s IT hardware maintenance services.
Outsourced IT Services ensure your hardware is always up to date and secure.
Cybersecurity Services
Enjoy peace of mind knowing your data, systems, and people are always protected with industry-leading technologies and proven best practices.
Rely on our Outsourced IT Services for robust cybersecurity measures.
IT Helpdesk Services and Support
Our remote and on-site helpdesk provides fast, reliable support to resolve user issues, improve productivity, and keep your team moving without delay.
Managed IT Services
Get 24/7 monitoring, maintenance, and proactive support that keeps your systems safe and running efficiently.
Experience the benefits of Outsourced IT Services designed for your needs.
Co-Managed IT Services
Gain expert support, enhance security, and scale efficiently with a customized partnership approach and world-class support.
With Outsourced IT Services, you can focus on your core business while we handle your IT needs.
IT Consultancy Services
Align your technology roadmap with your business objectives through expert guidance from BTI’s world-class IT experts.
Tailored outsourced IT services include consulting and strategy around infrastructure, AI, automation, security, and compliance.
IT Infrastructure Services
Outsourced IT Services and infrastructure upgrades enable faster AI deployment and successful outcomes. BTI offers leading infrastructure solutions with available 3.99% financing for 100% or your IT, Security, and VoIP infrastructure modernization needs.
IT Integration Services
BTI’s outsourced IT services expand to include your IT, security, communications, IoT, and networked systems management. BTI provides a centralized hub that enhances performance, boosts security, and reduces cost.
Network Design & Optimization
Fuel productivity and connectivity with high-availability networks built for flawless hybrid work, clear VoIP calls, and dependable cloud performance.
A Trusted Outsourced IT Support Services Company for SMBs
Discover the long-term benefits of implementing Outsourced IT Services.
At BTI we provide cost-effective outsourcing that gives you access to enterprise-level IT expertise.
Industries We Support
Join the many businesses reaping rewards from Outsourced IT Services.
BTI Offers More Complete Outsourced IT Services
Outsourced IT Services include specialists on deamand from BTI’s talented IT, security, VoIP, and compliance team to meet all of your needs.
Cloud Management
Ensures your cloud systems receive proactive IT maintenance. BTI’s team will take care of your tech stack to ensure long-term performance.
Maintain a competitive edge by taking advantage of transformational cloud technology.
Unified Communications & VoIP
Maintain the core infrastructure behind VoIP, Microsoft Teams, and other communication platforms working flawlessly while ensuring your communication systems remain online and secure 24/7/365.
With Outsourced IT Services, you will lower costs and enhance your operational efficiency.
Integrated Physical Security Systems
Keep both your digital and physical systems synchronized with BTI’s comprehensive IT outsourcing services.
BTI’s Outsourced IT Services ensure your business remains agile and resilient and secure.

Our Proven Onboarding Process
Step 1: Discovery & Planning
Our experienced specialists will map out your IT environment, goals, and hardware lifecycle needs. This allows us to design a comprehensive IT support outsourcing strategy that maximizes performance and equipment lifespan.
Step 2: Environment & Risk Assessment
Our technicians assess your entire IT infrastructure; from servers and switches to endpoints, pinpointing aging systems and upcoming support expirations.
Step 3: Deployment & Optimization
BTI implements proactive monitoring, warranty extensions, and tracking systems with minimal disruption; making sure your devices are fully supported and performing at their best.
Step 4: Ongoing Support & Partnership
We don’t just maintain, we partner with you. Our team provides proactive round-the-clock support to ensure your systems perform to the highest standards.
Your IT Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Eric Brackett, Founder & President of BTI Communications Group

Why Choose BTI for Your IT Support and Outsourcing Services
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
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Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Contact Us Today for a Free Consultation Experience World Class Support with BTI’s IT Outsourcing Services
Say goodbye to IT headaches and stay ahead of the competition with BTI’s Outsourced IT Services. Boost productivity, reduce costs, and enjoy seamless operations today!
Schedule your free consultation with BTI today!


