Since 1985ISO 27001 compliantPublic sector: GSA · CMAS · TESMA
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A concise briefing for CEOs, COOs, CFOs and IT leaders at regulated and multi-site organizations: how to tell when you have outgrown your IT model, how to choose between in-house, co-managed and fully managed operations, which 2026-2027 deadlines to plan for, and how to score a provider.
Managed IT and cybersecurity means an outside provider runs some or all of your IT operations (help desk, devices, network, cloud) and security operations (monitoring, detection, response and audit evidence) under defined service levels. This free guide helps leadership teams decide when a patchwork of vendors has stopped working, whether a co-managed or fully managed model fits, and what to demand from a provider before signing.
IBM’s Cost of a Data Breach 2025 puts the average U.S. breach at $10.22M, against a $4.44M global average.
Microsoft’s commercial Extended Security Updates Year 2 runs Oct 14, 2026 to Oct 12, 2027. Late enrollment also requires Year 1, so replacement is often the better investment.
The current rule stays enforceable. Plan now for MFA, encryption, asset inventory and segmentation.
A July 13, 2026 DoD memo suspended Phase 2. Level 1 and Level 2 self-assessments continue, and DFARS 7012 still applies, so keep NIST SP 800-171 work moving.
The amendments applied to smaller covered institutions on June 3, 2026, requiring an incident-response program and customer notice within 30 days.
Your team keeps strategy, applications and users; the provider covers monitoring, the SOC, projects, after-hours and overflow.
Approve tools and data rules first, clean up permissions (AI surfaces whatever users can access), require human approval for agent actions and measure value after 90 days.
Facts are taken from the guide, which cites dated sources (retrieved October 2026). Dates and product lifecycles change; confirm before ordering or filing. Not legal advice.
CEOs, COOs and CFOs who need IT and security risk in a quarterly report
IT directors whose teams spend most of their time on tickets instead of projects
Regulated organizations answering audit, customer and cyber-insurance questionnaires
Multi-site organizations where outages bounce between ISP, MSP, phone and security vendors
BTI Communications Group has served organizations since 1985 and designs, installs and supports managed IT, cybersecurity, networks, communications and integrated security systems for regulated, multi-site organizations from Los Angeles, Chicagoland and Phoenix. BTI is ISO 27001 compliant and holds GSA, CMAS and TESMA contracts.
More free guides: BTI resources library.
Managed IT hands day-to-day operations to the provider. Co-managed IT splits responsibilities between your team and the provider, typically with the provider covering monitoring, security operations, after-hours support and projects.
Recurring finger-pointing between vendors, audit and insurance questionnaires that take weeks, no current asset inventory or network diagram, no tested incident-response plan and no security reporting to leadership are the most common signs.
24x7 monitoring, endpoint detection and response, log review, an incident-response process, vulnerability management and evidence packages for auditors and insurers, included in the contract rather than sold as surprise add-ons.
Microsoft’s commercial ESU Year 2 runs Oct 14, 2026 to Oct 12, 2027 at $122 per device, and late enrollment also requires Year 1. For most fleets, replacing devices is the better investment.
Yes. Download the PDF directly or request it with the form. If you ask for a readiness review, a BTI business advisor reviews your sites, systems and requirements and outlines options, timelines and budget ranges, with no obligation.
Request the guide below and a BTI business advisor can walk through it with you for your sites. Prefer to skip the form? Download the PDF directly.