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Los Angeles IT Services Provider

Local On-Site and Remote Services | ISO 27001 Compliant

BTI provides enterprise grade IT services in the LA metro area.  From helpdesk and infrastructure to cloud, AI and compliance, we provide enterprise grade products and services without the enterprise bloat.

BTI Truck 2

35+

Years of Proven Expertise

15+

Industries Served

10,000+

Alerts Handled, Zero Missed

98%

Client Retention Year After Year

35+

Years of Proven Expertise

15+

Industries Served

10,000+

Alerts Handled, Zero Missed

98%

Client Retention Year After Year

Why Businesses in Los Angeles Choose BTI for IT Services & Support

Broad Scope of Services / Full Dedication to Clients

BTI does 90% of it’s custom design and assessment work on spec at no charge, often including R&D that others can’t do in-house.  This de-risks projects for our clients and leads to more aggressive ROI producing outcomes as well.

Responsiveness to Our Client's Needs and Goals

We understand that service levels and SLAs are not the same things.   We strive to immediately respond to your needs, whether they be sales, service, or billing.  Any waiting is bad waiting and unacceptable service to BTI. 

Integrated Technology Solutions

Clients often come to BTI with particular automation or integration goals.  Because our team routinely produces integrations and has done so many, we most often understand them right away and deliver them quickly.

Better IT Support Services In Los Angeles

BTI serves clients who demand better.  We exclusively offer enterprise grade solutions at small business prices.  We voluntarily attest to and adhere to international quality standards.  And we provide a liability shield that no other provider matches in IT, security, and VoIP solutions.

 

From networking and infrastructure to compliance, cloud, and end-user support, we will provide you enterprise grade products and services with itemized pricing and scopes of work for each project.

BTI managed IT pricing plans and services

Compliant IT Services in Los Angeles

IT Support Services that accelerate insight, improve operations, enhance outcomes, and cross correlate data between physical security, PSA and IT operations, cyber security, NOC, SOC, SIEM and GRC.

Managed IT

24/7 monitoring, maintenance, and proactive support keep your systems running smoothly, so your team can stay focused on growth.

IT Infrastructure

High-performance network, cloud, and infrastructure solutions designed to scale with your business and support long-term continuity.

Cybersecurity

A trusted partner who aligns cybersecurity with your operations, reduces risk, and helps you meet compliance and insurance requirements.

IT Helpdesk

Fast, responsive end-user support that reduces downtime, resolves issues quickly, and keeps your team productive every day.

IT Consultancy

Fast, responsive end-user support that reduces downtime, resolves issues quickly, and keeps your team productive every day.

IT Integrations

Bring IT, security, communication, and data systems together into one streamlined, high-performance environment.

IT Maintenance

Keep systems secure, up to date, and performing at their best with proactive maintenance and consistent hardware support.

IT Outsourcing

Reduce internal workload and staffing costs while gaining access to a full team of experienced, enterprise-level IT professionals.

Network Design

Design and optimize reliable networks that support hybrid work, VoIP, and cloud systems without performance issues.

On-Site Support

On-site support when remote isn’t enough, delivered by experienced technicians who resolve issues quickly and effectively.

Compliance Certifications

BTI Certifications

ISO-27001-Compliant-BTI
bti-isnetworld-contractor certification safety and compliance credential for vendor prequalification

Certifications via Third-Party Data Centers & Service Providers

bti certified monitoring logo – BTI Group security operations centers with UL 827 compliance
bti-pci-dss-compliant secure payment processing and compliance with credit card data standards
bti-soc3 audit certification data security and trust compliance for IT services
bti SOC 2 Type II audit certification logo - third party data security and trust compliance for IT services
bti-iso-50001- energy management system compliance and sustainability standards
bti-iso-14001 environmental management compliance for sustainable IT operations
bti-hipaa-compliant healthcare IT services and secure data protection solutions
bti-gdpr data privacy solutions and European Union General Data Protection Regulation services
bti-fedramp-compliant federal cybersecurity standards for cloud service providers
bti-fisma-compliance federal cybersecurity standards for cloud service providers

BTI Certifications

ISO-27001-Compliant-BTI
bti-isnetworld-contractor certification safety and compliance credential for vendor prequalification

Certifications via Third-Party Data Centers & Service Providers

bti certified monitoring logo – BTI Group security operations centers with UL 827 compliance
bti-pci-dss-compliant secure payment processing and compliance with credit card data standards
bti-soc3 audit certification data security and trust compliance for IT services
bti SOC 2 Type II audit certification logo - third party data security and trust compliance for IT services
bti-iso-50001- energy management system compliance and sustainability standards
bti-iso-14001 environmental management compliance for sustainable IT operations
bti-hipaa-compliant healthcare IT services and secure data protection solutions
bti-gdpr data privacy solutions and European Union General Data Protection Regulation services
bti-fedramp-compliant federal cybersecurity standards for cloud service providers
bti-fisma-compliance federal cybersecurity standards for cloud service providers

Related Services & Resources for Business IT Support in Los Angeles

Cybertruck BTI help line and logo

bti What to Expect: BTI Assessment and Support Onboarding

Step 1: Discovery & Planning

During a 30 minute call at no cost, we discuss your needs and wants, your industry, and your goals along with how BTI’s support services map to those needs.  Multiple calls may be held with client stakeholders along with executives and systems engineers from BTI.  

Depending upon your needs, we visit your site(s), conduct tests and diagnostics on network, Wi-Fi, servers, and applications as needed.  Together, we review those results, often at no cost to you along with options to adress the support needs you may have.

Once you’ve signed off on an engagement, we go to work fulfilling the request(s).  

Ongoing support services are offered tailored to your needs, IT staffing levels, technical and compliance requirements, and business goals.

Your Success, Our Goal

"Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”

Eric Brackett 1x1 1

IT Support Built for Uptime, Security, and Peace of Mind

BTI consistently solves IT challenges that our staff doesn’t have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical

The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

Providing Businesses with IT Solutions in Los Angeles

Experience world-class Infrastructure-Led IT Services in Los Angeles without the enterprise bloat!

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BTI Communications Group, integrated security, voip, and IT services.

Contact Us Today for a Free Consultation Ready for Better IT Support in Los Angeles?

BTI provides IT Services in Los Angeles that scales with you, helping your team stay productive, protected, and prepared for what’s next.

Schedule your free business technology consultation today.

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