Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA · CMAS & TESMA (CA)
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
When a pay station goes offline, cars stack up at the exit. When venue Wi-Fi fails, mobile tickets don't scan and concession lines stall. BTI provides managed IT for parking operators and entertainment venues: high-density Wi-Fi, networks that keep pay stations, PARCS, LPR and intercoms connected across many garages, in-building cellular signal boosting, help desk and 24/7 monitoring.
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BTI supports entertainment and event venues across Los Angeles, Chicago and Phoenix, where the network has to carry a full house. Redundant internet, failover and segmentation so ticketing, POS, security and guest Wi-Fi each get the capacity they need, and one problem doesn't take down the rest. CISA's venue guidance highlights how dependent event operations are on connectivity and power (CISA venue guides).
Thousands of phones in a bowl or hall behave nothing like an office. BTI designs and validates Wi-Fi with Ekahau, the professional-grade Wi-Fi design and testing tool many smaller providers don't invest in, plans access point placement and channels for density, and separates guest, staff, ticketing, POS and security networks. BTI is a Cisco Select and SMB Black Belt partner with 500+ Meraki deployments. → Commercial Wi-Fi installation · Cisco Meraki Wi-Fi · Network design
Pay stations, PARCS controllers, LPR cameras and intercoms connected securely across sites with SD-WAN and cellular failover, so a garage keeps taking payments when a line goes down. Cloud-managed networking lets one team see every garage from one dashboard.
Underground levels and concrete structures block cell signals, which affects mobile payments, parking apps and calls. BTI installs in-building cellular signal boosting that improves coverage for AT&T, Verizon and T-Mobile at once, at a far lower cost than a distributed antenna system. Boosting also installs faster, and boosters that meet FCC rules and carry the major carriers' blanket consent only need to be registered, with no carrier-by-carrier approval project (FCC).
Device setup, management and quick onboarding and offboarding for seasonal and event staff, with access limited to what each role needs.
A help desk for office, operations and site staff, and 24/7 monitoring through BTI's SOC 2 audited NOC/SOC partner that catches offline pay stations, failing switches and lost connections before the line backs up. Choose fully managed or co-managed IT. → Managed IT · Co-managed IT · Help desk
Every managed IT plan includes MFA, endpoint protection, patching and backups. PCI DSS for payment devices, LPR data privacy and vendor remote access are covered on our parking and venue cybersecurity page.
Operations teams want AI to summarize incident logs, draft guest replies and analyze revenue reports, but plate data, guest data and payment details can't go into public AI tools. BTI provides a company-controlled AI workspace connected to the Microsoft 365 files and operational data you already own, with access controls and logging. Our NOC uses automation to spot devices dropping offline across garages, often before a customer notices. Instead of renting AI one SaaS product at a time, with a license fee and renewal increases on each tool and upgrades on the vendor's schedule, BTI builds governed AI agents and workflows that you own, connected to the systems you already run, with no royalties or license fees to SaaS providers for what we build. As your Guided Automation Partner, BTI includes AI advisory in every managed IT plan, and governed AI clients often pay no separate AI license fee. → AI for parking and venues · AI for business leaders
Parking & Venues: Overview · Cybersecurity & Compliance
With a predictive design and on-site validation, careful access point placement and channel planning for density, enough backhaul, and separate networks for guests, staff, ticketing and POS. BTI designs and validates Wi-Fi with Ekahau.
Common causes are weak cellular signal, a single internet connection and unmanaged network gear. BTI adds failover, monitored network equipment and, where needed, in-building cellular signal boosting.
BTI sets up role-based accounts and devices quickly, limits access to what each role needs and removes it when the season ends, all through our help desk.
BTI installs in-building cellular signal boosting that improves coverage for AT&T, Verizon and T-Mobile at once. It typically costs far less and installs faster than a distributed antenna system, and FCC-compliant boosters with carrier consent only need to be registered.
Guided Automation advisory is included in every BTI managed IT plan, and governed AI clients often pay no separate AI license fee.
Tell us about your sites and systems. An engineer replies within one business day on new design and technical sales inquiries.