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LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

CHICAGO · ILLINOIS

End-to-End Meraki Solutions for Chicago Businesses

Cisco Meraki Chicago

Work with a local Cisco Meraki Chicago partner that can design, install, configure, license, and support your complete environment. 

Thousands

Commercial deployments delivered

24/7

Cloud network monitoring

1-day

Engineer response, no call center

Cisco Partner
Cisco Meraki partner logo
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Cisco Meraki authorized reseller logo
LERETA highly recommends BTI services, they are a great value added partner for us
Christopher C. Masten
Christopher C. Masten
Chief Information Officer | Information Technology Management | Enterprise Architecture
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plan in 3 questions.

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Regional offices · CA · IL · AZ

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Client stories

The kind of IT partner Chicago businesses stay with

Dave Tourjé
Dave Tourjé
★★★★★
The entire team at BTI that I had the pleasure of working with exceeded my expectations. They took my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!
Rebecca Gadomski
Rebecca Gadomski
★★★★★
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Bob Bullock
Bob Bullock
★★★★★
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.
 Jeff Valencia
Jeff Valencia
★★★★★
Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!
 Jorge Fonseca
Jorge Fonseca
★★★★★
Great Company! Amazing service and friendly staff!
Michael Gadomski
Michael Gadomski
★★★★★
Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.
Andy Wieser
Andy Wieser
★★★★★
Very responsive and good at troubleshooting/problem solving.

The Full Meraki Stack

Design, Deploy, and Support Cisco Meraki in Chicago

BTI supports the Cisco Meraki product ecosystem for offices, facilities, warehouses, campuses, and distributed business environments throughout Chicagoland.

MR

Cisco Meraki & Catalyst Wireless

Design, install and manage integrated Cisco Meraki MR and Catalyst Wi-Fi 6, 6E and Wi-Fi 7 access points, all monitored and secured from the Meraki cloud dashboard.

Installation

Reduce installation delays by addressing the physical infrastructure behind your Meraki equipment before deployment begins. 

DESIGN

Ekahau-certified engineers plan coverage, capacity and roaming with predictive designs and on-site surveys, then validate performance after install, so your Meraki Wi-Fi works right the first time, even in difficult environments.

Licensing

Meraki Licensing & Cisco Security Subscriptions

Go beyond renewals. We help you discover, scope and securely deploy Cisco XDR, Secure Access, Umbrella, Duo and other Cisco security subscriptions alongside your Meraki licensing, then manage it all over time.

MX · MG

Cisco Meraki SD-WAN & Security

Experience centralized management, application visibility, intelligent traffic routing, and secure connectivity across every location. 

Switches

Deploy integrated Cisco Meraki MS and Catalyst switches that are stacked, monitored and secured from the same Meraki cloud dashboard.

MV

Cisco Meraki Smart Cameras

Monitor offices, facilities, warehouses, and operational environments through centrally
managed Meraki video surveillance.
meraki-mt-sensors-product-illustration-solid

MT

Cisco Meraki Sensors

Monitor conditions in server rooms, storage areas, offices, and other business-critical spaces through centralized alerts and cloud-based visibility. 

The BTI Difference

More Than a Meraki Reseller in Chicago

Buying Meraki equipment is only one part of a successful deployment. The network still depends on proper planning, cabling, switching, connectivity, installation, licensing, and ongoing support. 

BTI helps Chicago businesses bring these components together through one team that understands both the cloud-managed platform and the infrastructure behind it.

One Partner for the Complete Environment 

Reduce communication gaps and avoid unnecessary vendor handoffs by working with one team for hardware, licensing, installation, connectivity, and support of all your Meraki solutions. 

Infrastructure Planned for Your Facilities 

BTI accounts for facility layout, cabling, power, mounting locations, internet connectivity, switching capacity, and site readiness before deployment.

Local and Remote Cisco IT Support in Chicago 

Get remote assistance when an issue can be resolved quickly, and local support when the project or problem requires someone at your Chicago-area facility. 

Faster Problem Resolution

Resolve network issues faster with one provider that understands your hardware, licensing, cabling, configuration, and connectivity, without delays caused by vendor handoffs.

Support as Your Business Grows 

Continue working with BTI as you add employees, upgrade facilities, replace equipment, renew licenses, or expand into additional locations.

BTI Communications Group service vans

One Pane of Glass

Manage Every Location from One Dashboard

Monitor Meraki access points, switches, security appliances, cameras, and sensors through one cloud-managed platform. Give your IT team a clear view of network health, connected devices, security events, and site performance without managing each system separately.

See every location and device from one centralized dashboard.

Identify network and security issues faster with real-time visibility.

Add 24/7 proactive monitoring from BTI for ongoing support and faster response.

How It Works

How BTI Deploys Meraki for Chicago Businesses

Step 01

Understand Your Environment

We begin by reviewing your locations, users, applications, current infrastructure, connectivity problems, security requirements, and long-term plans. 

This helps ensure that the proposed Meraki environment is based on how your organization operates. 

Step 02

Evaluate Site Readiness

BTI assesses the physical and technical factors that could affect the deployment.

This can include cabling, mounting locations, available power, switching capacity, internet connectivity, equipment placement, and access to the facility.

Step 03

Select Hardware and Licensing

Our engineers identify the Meraki hardware, licensing, and supporting services required for the proposed environment.

The recommendations are based on your facilities, network requirements, connected devices, users, applications, and plans for future growth.

Step 04

Coordinate Installation and Configuration

BTI supports installation and configuration, so the equipment is deployed according to the approved network design and business requirements.

Our team can also coordinate the supporting infrastructure needed to bring the environment online.

Step 05

Support, Renew, and Expand Your Network

After deployment, BTI can continue supporting your organization through monitoring, troubleshooting, licensing renewals, hardware upgrades, infrastructure changes, and future expansion.

Local, On the Ground

Cisco IT Support in Chicago,
From a Team That Knows Meraki

Work with a regional Cisco Meraki partner that understands the importance of both remote responsiveness and local support. BTI serves organizations throughout Chicago and the greater Chicagoland area from its Illinois office in Downers Grove.

Local Headquarters

Our office is located in Downers Grove, IL.

Local Engineers

Our team lives and works in Chicago.

Fast Response Times

On-site support available throughout the Chicagoland area.

Remote + On-Site

Comprehensive IT support where you need it.

BTI Communications Group

Service coverage · Chicagoland

Serving these Chicagoland Areas

On-site coverage across Chicago and the surrounding counties and 290 communities. 

Managing locations beyond Chicago? BTI also provides Cisco Meraki planning, installation, licensing, and support across the Los Angeles and Phoenix metro areas.

Cover image for BTI Communications Group’s 2026 Cisco and Cisco Meraki Infrastructure Modernization Guide for healthcare, logistics, manufacturing, education, financial services, municipalities, and multi-site organizations.

Free Download

The 2026 Cisco & Meraki Infrastructure Modernization Guide.

A practical playbook for multi-site organizations planning a network refresh, budgeting, phasing, and avoiding the most common rollout mistakes.

Specialized Expertise

Industries We Serve

BTI helps organizations across commercial, industrial, public-sector, and regulated industries deploy and support Cisco Meraki infrastructure.

Government & public sector

BTI is a GSA Approved Contractor

GSA contract holder, contract 47QTCA21D00BA
CMAS, California Multiple Award Schedules (California public agencies only)
ISNetworld member contractor
TESMA

GSA contract (all states) for business phone and security systems. CMAS and TESMA for California public agencies only. ISNetworld member contractor.

Governance & assurance

Compliance Governance, Certifications & Partner Assurance

Certifications, attestations & compliance-aligned frameworks

ISO 27001 compliant badge by Technology Assurance Group (TAG) for BTI
SOC 2 Type II report held by BTI's 24/7 NOC/SOC partner
SOC 3 report held by BTI's data center and cloud providers
HIPAA-aligned hosting from BTI's cloud and data center providers
PCI DSS compliance held by payment processors BTI uses
UL 827 listing held by BTI's alarm monitoring provider
GDPR support from BTI's cloud platform providers
FedRAMP authorization held by cloud platforms BTI resells
bti-isnetworld-contractor certification safety and compliance credential for vendor prequalification
FISMA compliance held by cloud platforms BTI resells
ISO 14001 held by BTI's data center providers
ISO 50001 held by BTI's data center providers

Certifications, attestations, and compliance programs shown may apply to BTI, BTI’s internal governance practices, or BTI’s third-party service providers depending on the specific platform, service, data center, processor, monitoring provider, or vendor used.

Frequently Asked Questions

Businesses often work with Cisco Meraki partners for deployment guidance, licensing assistance, infrastructure planning, and ongoing support that extends beyond the initial hardware purchase.

Yes. BTI helps businesses coordinate Cisco Meraki deployments involving wireless networking, switching, cabling, smart cameras, licensing, and infrastructure support.

Yes. As a Meraki dealer, BTI helps businesses manage Cisco Meraki licensing renewals, hardware upgrades, and ongoing infrastructure changes.

Yes. As a Meraki authorized reseller, BTI supports existing Cisco Meraki environments through deployment assistance, infrastructure updates, licensing management, and operational support.

Yes. BTI supports enterprise and multi-location Cisco Meraki rollouts across distributed business environments.

Ready When You Are

Simplify Your Next Cisco Meraki Deployment

Tell us about your sites and a certified engineer will map your upgrade. No cost, no obligation.

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