Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

BTI Northwest Indiana: Northwest Indiana hub · Cisco Meraki in Chicagoland · Managed IT · Cybersecurity · Avigilon Dealer
Meraki solutions: Overview · MX SD-WAN · Wi-Fi · Switches · MV Cameras · Modernization Guide
  • Authorized Cisco Meraki Partner

NORTHWEST INDIANA · INDIANA

Local Meraki Partner for Northwest Indiana Businesses

Cisco Meraki Partner in Hammond, Merrillville and Northwest Indiana

Meraki Wi-Fi, switching, MX SD-WAN and MV cameras for lakefront plants in Hammond, East Chicago and Gary, I-65 corridor buildings and Munster and Merrillville offices. Quoted, installed and supported by one Cisco Meraki partner serving Northwest Indiana. Delivered by BTI Communications Group from our Downers Grove office.

Over 40

Years in business

24/7

Cloud network monitoring

1-day

Engineer response, no call center

Cisco Partner
Cisco Meraki partner logo
Cisco Certified Specialist badge
Cisco Meraki authorized reseller logo
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will.
Bob Bullock
Google review
Get My Free Meraki Assessment
Talk to a specialist
+1 312·492·2613
Free Meraki Design Assessment

See your network
plan in 3 questions.

Tell us where you are and a Meraki engineer will get in touch, no cost, no obligation.

PPC IT Services

Let's Start a Conversation

What's the best way for us to contact you?

● A Meraki engineer replies within 1 business day · Non-residential only.

cisco meraki
CERTIFIED
CISCO MERAKI
PARTNER

3

Regional offices · CA · IL · AZ

24/7

Proactive monitoring

Certified Engineers

on staff

Client stories

The kind of IT partner Northwest Indiana businesses stay with

Dave Tourjé
Dave Tourjé
★★★★★
The entire team at BTI that I had the pleasure of working with exceeded my expectations. They took my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!
Rebecca Gadomski
Rebecca Gadomski
★★★★★
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Bob Bullock
Bob Bullock
★★★★★
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.
Jeff Valencia
Jeff Valencia
★★★★★
Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!
Jorge Fonseca
Jorge Fonseca
★★★★★
Great Company! Amazing service and friendly staff!
Michael Gadomski
Michael Gadomski
★★★★★
Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.
Andy Wieser
Andy Wieser
★★★★★
Very responsive and good at troubleshooting/problem solving.

Running sites elsewhere in Chicagoland too? See Cisco Meraki in Chicagoland.

The Full Meraki Stack

Design, Deploy, and Support Cisco Meraki in Northwest Indiana

BTI supports the Cisco Meraki product ecosystem for offices, plants, warehouses, campuses and multi-site organizations across the I-65 and I-80/94 corridors, lakefront industrial areas in Hammond, East Chicago and Gary and the Merrillville office district.

Cisco Meraki MR44 Wi-Fi 6 cloud-managed access point

MR

Cisco Meraki & Catalyst Wireless

Design, install and manage integrated Cisco Meraki MR and Catalyst Wi-Fi 6, 6E and Wi-Fi 7 access points, all monitored and secured from the Meraki cloud dashboard.
BTI technician on lift

Installation

Cisco Meraki Installation Services

Reduce installation delays by addressing the physical infrastructure behind your Meraki equipment before deployment begins. 

healthcare wi fi without dead zo 5

DESIGN

Expert Wi-Fi Design with Ekahau

BTI designs and validates Wi-Fi with Ekahau. Our engineers plan coverage, capacity and roaming with predictive designs and on-site surveys, then validate performance after install, so your Meraki Wi-Fi works right the first time, even in difficult environments.

Licensing

Meraki Licensing & Cisco Security Subscriptions

Go beyond renewals. We help you discover, scope and securely deploy Cisco XDR, Secure Access, Umbrella, Duo and other Cisco security subscriptions alongside your Meraki licensing, then manage it all over time.
Cisco Meraki MX75 small/medium branch security and SD-WAN appliance

MX · MG

Cisco Meraki SD-WAN & Security

Experience centralized management, application visibility, intelligent traffic routing, and secure connectivity across every location. 

Cisco Meraki MS cloud-managed network switch

Switches

Cisco Meraki & Catalyst Switching

Deploy integrated Cisco Meraki MS and Catalyst switches that are stacked, monitored and secured from the same Meraki cloud dashboard.
Cisco Meraki MV smart security camera

MV

Cisco Meraki Smart Cameras

Monitor offices, facilities, warehouses, and operational environments through centrally
managed Meraki video surveillance.
meraki-mt-sensors-product-illustration-solid

MT

Cisco Meraki Sensors

Monitor conditions in server rooms, storage areas, offices, and other business-critical spaces through centralized alerts and cloud-based visibility. 

The BTI Difference

More Than a Meraki Dealer in Northwest Indiana

Northwest Indiana sites are served from our Downers Grove office, so a clear split between remote support and on site work matters. BTI designs, installs and supports the Meraki network and documents who does what.

BTI designs, sells, provisions, installs and manages Cisco Meraki hardware and licensing, with 100% financing for parts, labor and licensing at 3.99% for five years.

One Partner for the Complete Environment 

Reduce communication gaps and avoid unnecessary vendor handoffs by working with one team for hardware, licensing, installation, connectivity, and support of all your Meraki solutions. 

Infrastructure Planned for Your Facilities 

BTI accounts for facility layout, cabling, power, mounting locations, internet connectivity, switching capacity, and site readiness before deployment.

Local and Remote Cisco IT Support in Northwest Indiana

Get remote assistance when an issue can be resolved quickly, and local support when the project or problem needs someone at your Northwest Indiana site.

Faster Problem Resolution

Resolve network issues faster with one provider that understands your hardware, licensing, cabling, configuration, and connectivity, without delays caused by vendor handoffs.

Support as Your Business Grows 

Continue working with BTI as you add employees, upgrade facilities, replace equipment, renew licenses, or expand into additional locations.

Book a Free Northwest Indiana Site Survey
BTI Communications Group service vans

One Pane of Glass

Manage Every Location from One Dashboard

Monitor Meraki access points, switches, security appliances, cameras, and sensors through one cloud-managed platform. Give your IT team a clear view of network health, connected devices, security events, and site performance without managing each system separately.

See every location and device from one centralized dashboard.

Identify network and security issues faster with real-time visibility.

Add 24/7 proactive monitoring from BTI for ongoing support and faster response.

How It Works

How BTI Deploys Meraki for Northwest Indiana Businesses

Step 01

Understand Your Environment

We begin by reviewing your locations, users, applications, current infrastructure, connectivity problems, security requirements, and long-term plans. 

This helps ensure that the proposed Meraki environment is based on how your organization operates. 

Step 02

Evaluate Site Readiness

BTI assesses the physical and technical factors that could affect the deployment.

This can include cabling, mounting locations, available power, switching capacity, internet connectivity, equipment placement, and access to the facility.

Step 03

Select Hardware and Licensing

Our engineers identify the Meraki hardware, licensing, and supporting services required for the proposed environment.

The recommendations are based on your facilities, network requirements, connected devices, users, applications, and plans for future growth.

Step 04

Coordinate Installation and Configuration

BTI supports installation and configuration, so the equipment is deployed according to the approved network design and business requirements.

Our team can also coordinate the supporting infrastructure needed to bring the environment online.

Step 05

Support, Renew, and Expand Your Network

After deployment, BTI can continue supporting your organization through monitoring, troubleshooting, licensing renewals, hardware upgrades, infrastructure changes, and future expansion.

Local, On the Ground

A Cisco Meraki Partner Serving Northwest Indiana

Work with a regional Cisco Meraki partner that pairs remote management with local site work. Our Downers Grove team serves Northwest Indiana, about 32 to 56 miles away, along I-65, I-80/94 (the Borman), I-90 and US 30.

Local Headquarters

Our office is located in Downers Grove, IL.

Local Engineers

Our team lives and works in Chicagoland.

Fast Response Times

On-site support scheduled across Northwest Indiana.

Remote + On-Site

Comprehensive IT support where you need it.

BTI Communications Group

GET DIRECTIONS

Service coverage · Northwest Indiana

Serving Northwest Indiana Communities

On-site and remote Meraki support for Northwest Indiana, about 32 to 56 miles away.

Managing locations beyond Northwest Indiana? BTI also provides Cisco Meraki planning, installation, licensing and support across Chicagoland and the rest of our service areas.

See every BTI IT and security service in Northwest Indiana on our BTI Northwest Indiana hub.

Cover image for BTI Communications Group’s 2026 Cisco and Cisco Meraki Infrastructure Modernization Guide for healthcare, logistics, manufacturing, education, financial services, municipalities, and multi-site organizations.

Free Download

The 2026 Cisco & Meraki Infrastructure Modernization Guide.

A practical playbook for multi-site organizations planning a network refresh, budgeting, phasing, and avoiding the most common rollout mistakes.
Download the guide
Cisco Meraki Solutions for Healthcare Organizations, BTI Communications Group

Meraki for Healthcare

Industry Guide
Cisco Meraki Solutions for Logistics & Manufacturing Organizations, BTI Communications Group

Meraki for Education

Industry Guide
Cisco Meraki Solutions for Financial Services Organizations, BTI Communications Group

Meraki for Financial Services

Industry Guide
Cisco Meraki Solutions for Education Organizations, BTI Communications Group

Logistics & Manufacturing

Industry Guide

Meraki networks for Northwest Indiana industries

Hammond, Merrillville, Crown Point and Valparaiso locations need a clear plan for what is handled remotely through the dashboard and what needs a visit.

Heavy industry

Lakefront plants get rugged outdoor access points, segmented switching and contractor guest networks kept apart from plant systems.

Distribution and light industrial

Buildings along I-65 in Merrillville, Crown Point and Hobart get warehouse Wi-Fi planned for scanners and multiple shifts.

Healthcare and offices

Munster and Merrillville medical and professional offices get reliable clinic and conference room coverage with guest access kept separate.

Government & public sector

BTI is a GSA Approved Contractor

GSA contract holder, contract 47QTCA21D00BA
CMAS, California Multiple Award Schedules (California public agencies only)
ISNetworld member contractor
TESMA
Get Government Pricing

GSA contract (all states) for business phone and security systems. CMAS and TESMA for California public agencies only. ISNetworld member contractor.

Governance & assurance

Compliance Governance, Certifications & Partner Assurance

Certifications, attestations & compliance-aligned frameworks

ISO 27001 compliant badge by Technology Assurance Group (TAG) for BTI
BTI 24/7 NOC/SOC
SOC 3 report held by BTI's data center and cloud providers
HIPAA-aligned hosting from BTI's cloud and data center providers
PCI DSS compliance held by payment processors BTI uses
UL 827 listing held by BTI's alarm monitoring provider
GDPR support from BTI's cloud platform providers
FedRAMP authorization held by cloud platforms BTI resells
bti-isnetworld-contractor certification safety and compliance credential for vendor prequalification
FISMA compliance held by cloud platforms BTI resells
ISO 14001 held by BTI's data center providers
ISO 50001 held by BTI's data center providers

Certifications, attestations, and compliance programs shown may apply to BTI, BTI’s internal governance practices, or BTI’s third-party service providers depending on the specific platform, service, data center, processor, monitoring provider, or vendor used.

Wi-Fi 7 and Catalyst upgrades for Northwest Indiana businesses

BTI designs, sells, provisions, installs and manages Meraki hardware and licensing across Northwest Indiana. Northwest Indiana plants and distribution buildings often need outdoor and high bay coverage. Wi-Fi 7 access points and cloud-managed Catalyst switching keep those sites in the same Meraki dashboard as your Illinois locations. When you refresh, ask for Cisco Wireless Wi-Fi 7 access points (CW9172, CW9176, CW9178), cloud-managed Catalyst switching in the Meraki dashboard, and dashboard security options such as Cisco Secure Connect, Umbrella, Cisco XDR, ThousandEyes and the Cisco AI Assistant. Support production networks with our 24/7 NOC/SOC. Call 312-492-2613.

Frequently Asked Questions

BTI Communications Group is a Cisco Meraki partner and Cisco Select Partner serving Hammond, Merrillville and Northwest Indiana from our Downers Grove office. BTI designs, sells, provisions, installs and manages Meraki hardware and licensing.

Cisco provides Meraki platform support. BTI adds 24/7 monitoring and response from our NOC/SOC for clients on managed support, and existing clients can call 800-HELP-BTI (800-435-7284) any time.

Yes. Northwest Indiana is served from our Downers Grove office, about 32 to 56 miles away. Visits are scheduled, and our 24/7 NOC/SOC monitors every site.

Yes. MX appliances build SD-WAN tunnels between states and sites, with one firewall standard and one dashboard view.

Yes. The quote lists every required subscription, term and renewal date, and we track renewals so devices do not stop working when a license lapses.

Yes. We confirm dashboard ownership, licensing and administrator access first, document the network, then take over support while you keep authorized control.

BTI offers 100% financing for parts, labor and licensing at 3.99% for five years. Project-only, co-managed and fully managed scopes are all available.

Hammond, Merrillville, Crown Point, Valparaiso, Gary, Munster, Highland, Dyer, Schererville, East Chicago, Portage, Hobart and nearby communities, from our Downers Grove office.

Ready When You Are

Simplify Your Next Cisco Meraki Deployment

Tell us about your sites and a certified engineer will map your upgrade. No cost, no obligation.

Get My Free Network Design Assessment
or call
1-800-HELP-BTI
Get a quote Call 312-492-2613
IT Services

Let's Start a Conversation

What's the best way for us to contact you?

Top quality brands, expert engineering, transparent cost, and measurable ROI.