Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Your team shouldn’t have to figure out AI alone. BTI helps Phoenix businesses identify where AI can reduce repetitive work, make company information easier to find, and improve customer service.
Start with a secure employee AI workspace, with BTI handling setup and helping your team use it. Workspace access and support are available at a fixed monthly cost. When you need more, BTI can build custom assistants and connect AI workflows to your existing business systems, with additional work scoped separately.

Our best clients have already adopted AI. Their people spend the day running it and keeping up with its output: the AI they can see. For businesses in Phoenix, Tucson and Arizona, BTI takes care of the AI you can't see. We turn separate AI initiatives into connected technology that runs a governed, measured virtual workforce across your phones, data, security and business systems. Explore all AI services and solutions.
Pick the stage that sounds like your business today. Each one points to the right next step.
Step 0: No AI allowed yet
Allow employees to use AI chat safely and securely under managed, governable, compliant controls: managed accounts, data loss controls, sign-in through Entra ID, a clear AI use policy and activity logging.
Safe, governed AI use for employeesStep 1: Just getting started
Find the AI use cases that pay off first, then build them with guardrails in place.
AI opportunity assessmentStep 2: Already using AI
Your people rely on AI every day. Add AI governance, security and business continuity so AI can scale safely.
AI governance, security and continuityStep 3: Want one partner to run it
Bring in an outsourced AI partner to build, govern and run AI across the whole business, plus the IT and connectivity underneath it.
Outsourced AI partner and connected technologyFind the highest-return AI use cases in your business before you spend.
Learn more about AI Business Opportunity Assessment →A practical AI plan for owners and executives, tied to real business goals.
Learn more about AI for Business Leaders →Respond faster, qualify leads and win more business with AI.
Learn more about AI for Revenue Growth →Automate repetitive work to lower operating costs.
Learn more about AI for Cost Reduction →Produce consistent content and outreach with less manual effort.
Learn more about AI for Marketing and Communications →Governance, access controls, monitoring and continuity for the AI you already run.
Learn more about AI Security and Governance →
For 40 years, BTI has designed, installed and supported security cameras, access control and intrusion alarms for businesses in Phoenix, Tucson and Arizona. Choose on-premises, cloud or hybrid. We also build advanced, fully customized and compliant agentic AI security: AI that watches video, flags real events and triggers the right response under rules you set. One team integrates video, doors and alarms, runs the cabling and supports it all after go-live. BTI is an Axis Gold Partner and a Kantech Global Edition Certified Partner. See all commercial security services.
IP and cloud video surveillance with clear footage and remote viewing.
Learn more about Security Camera Installation →Card, mobile and cloud-managed door access for one site or many.
Learn more about Access Control Installation →Intrusion alarms installed, monitored and serviced by one team.
Learn more about Commercial Alarm Installation →Cloud video, access control and alarms managed from one dashboard.
Learn more about Cloud-Based Security →Custom, compliant AI that detects, verifies and escalates real events as they happen.
Learn more about Agentic AI Security and Video Analytics →Maintenance, health checks and repairs for the systems you already own.
Learn more about Managed Security Support →
Business communications now connect to AI, your business systems and Microsoft 365, and they should run on automation that drives revenue, customer experience, productivity and efficiency. For businesses in Phoenix, Tucson and Arizona, BTI connects it all compliantly: voice calls, SMS, MMS, webchat, social media chat, legacy fax, email, web forms, ticketing, call recording and analytics, plus automated follow-up and tracking of every human call. We have installed business phone systems for 40 years: cloud, on-premises or hybrid, vendor-agnostic and carrier-neutral, with telecom brokerage and contract negotiation to lower your costs. See all business communication solutions.
Installation, network and communication cabling, and managed service support from a local team.
Learn more about Phone System Installation and Support →AI answering, smart IVR and automated follow-up so no caller or lead waits.
Learn more about AI Receptionist and Call Automation →Voice, text, chat, social, email and web forms in one automated workflow.
Learn more about Omnichannel Sales and Service Automation →Cloud contact centers with smart routing, automation and performance analytics.
Learn more about Contact Center Solutions →Hosted VoIP and cloud calling that connects to Microsoft 365 and your business apps.
Learn more about Cloud Phone Systems →Managed WAN, SD-WAN, SIP trunking, PRI and wireless services built for uptime.
Learn more about Internet, SD-WAN and SIP Trunking →A modern cloud or hybrid phone system, installed and supported by a local team.
Business phone system installationAn AI agent answers, routes and follows up on calls around the clock, then hands off to your team.
AI receptionist and call automationEvery channel connected and automated for world-class sales and support.
Omnichannel sales and service automation
Most companies we work with in Phoenix, Tucson and Arizona already have internal IT and security staff. BTI's co-managed IT helps that team keep the work running and build governed AI for IT at the same time: securely, compliantly and affordably, with measurable ROI and no drop in quality. We also deliver fully managed IT, Microsoft 365 and Azure, cloud-managed networks, data center and private cloud, and backup and disaster recovery with Datto, Veeam and Cove. BTI is a Microsoft Partner, a Cisco Select Partner and a Cisco SMB Black Belt. See all IT services.
Senior engineers, security operations and tools that extend your internal IT team.
Learn more about Co-Managed IT Services →Proactive monitoring, maintenance and support with itemized monthly pricing.
Learn more about Managed IT Services →A full outsourced IT team, or support that works alongside your staff.
Learn more about Outsourced IT Support →Threat protection, monitoring and compliance support for your users and data.
Learn more about Cybersecurity Services →Wired and wireless networks planned for performance, security and growth.
Learn more about Network Design →Servers, storage and infrastructure planned and supported by engineers.
Learn more about IT Infrastructure Services →Clear roles between your staff and ours, written down in a shared responsibility model.
Co-managed IT shared responsibility modelUptime, response time and security results reported in plain language.
Operational reliability and uptimeSecure, compliant AI automation for IT operations, rolled out without disrupting service.
AI and converged technology for IT
Certified Avigilon dealer in Phoenix, AZ, offering expert installation, configuration, and support for AI-powered video surveillance systems.

Authorized Axis Communications partner providing high-performance network camera sales, installation, and support across the Phoenix-Tucson area.

Trusted Bosch security dealer in Phoenix delivering reliable video surveillance and intrusion detection systems backed by expert support.

Certified Cisco Meraki partner supplying cloud-managed networking hardware and software, with local setup and support for Phoenix businesses.

Authorized Kantech dealer in the Phoenix area specializing in EntraPass access control installation, configuration, and maintenance.

Certified SonicWALL reseller providing firewall deployment, configuration, and ongoing network security support for Phoenix-Tucson businesses.
BTI supports a wide range of industries with IT, communication, & security solutions in Phoenix, AZ. From logistics and healthcare to retail, government and beyond, BTI can help regardless of size, budget, or the complexity of your business security needs.
BTI goes beyond standard solution partner or installer services. We ensure your IT, communication, and security systems in Phoenix & Tucson metro areas fully comply with the latest data, safety, and industry-specific regulations.
Not sure what those entail? Our experts are here to guide you every step of the way, ensuring your systems meet all necessary regulatory compliance standards.
Our experienced team is equipped to tackle even the toughest compliance requirements with ease. With BTI’s integrated IT, communication, and security services, we ensure your operations stay compliant, efficient, and secure.
BTI supports aerospace and defense suppliers with managed IT, cybersecurity, business communications and physical security. CMMC consulting is available through a specialist partner, managed under BTI’s SLA.
BTI provides comprehensive solutions, including CCTV, access control, environmental monitoring, and temperature control systems with advanced analytics, to support large produce, meat, food, and beverage manufacturers, distributors, and growers. Our tailored services are designed to ease compliance with FSMA, GAP, FMIA, PPIA, HACCP, SSOP, and GMP regulations. By partnering with BTI, clients enhance food safety, streamline operational efficiencies, and reduce the risk of compliance violations, workplace liabilities, and workman’s compensation claims. Our solutions extend to managed IT services, unified communications, and robust security systems to ensure an integrated approach to food industry compliance and safety.
Enhance workplace safety and prevent theft with BTI’s integrated security solutions, including advanced surveillance cameras and access-controlled doors. Our comprehensive offerings help manufacturing plants, dealerships, and other facilities detect potential incidents early, restrict unauthorized access to high-value areas, and protect against false claims and liability. Additionally, BTI provides managed IT and unified communication solutions to ensure seamless operations, improved security, and efficient information management across your organization.
Safeguard construction sites, equipment lots, and job sites with BTI’s comprehensive security solutions, featuring advanced video surveillance, alarm systems, and access-controlled entry points. Our tailored services deter theft and vandalism, limit site access to authorized personnel only, and enhance overall safety and productivity. In addition, BTI offers managed IT and communication solutions to streamline operations, improve site connectivity, and ensure efficient information flow across all aspects of your projects.
At BTI, we help food and beverage manufacturers and distributors stay compliant and secure with a range of solutions, from CCTV and access control to environmental and temperature monitoring. Our systems make it easier to meet FSMA, GAP, FMIA, PPIA, HACCP, SSOP, and GMP standards. With our advanced monitoring tools, you can keep a close watch on production and storage areas to prevent contamination, protect inventory, and secure high-risk areas. Our solutions go beyond security, too—by streamlining processes and reducing risks, we help you improve efficiency and cut down on liabilities. Whether it’s through managed IT, communication tools, or advanced analytics, BTI is here to support your business at every step, making compliance simpler and operations smoother.
Keep sensitive facilities and critical infrastructure safe with BTI’s complete security solutions. Our scalable systems help you control access to restricted areas, monitor public spaces, and prevent unauthorized entry, so you can focus on secure operations, data integrity, and public safety. Beyond security, our managed IT and communication services streamline operations and keep your team connected, ensuring your facility runs smoothly and safely every day.
BTI partners with healthcare organizations to design, install, and support security and safety systems tailored to your needs. Whether you’re aiming for Joint Commission (TJC) Accreditation, CARF certification, or compliance with CDC and American College of Surgeons standards, we’re here to help. Our solutions include advanced access control, video surveillance, and intrusion detection to protect sensitive areas and ensure HIPAA and HITECH compliance. Plus, our managed IT and communication services keep your team connected and your data secure, so you can focus on delivering quality care with peace of mind.
Protect your IT rooms and critical infrastructure with BTI’s comprehensive security solutions. Our integrated approach combines advanced video surveillance, access control, and real-time monitoring to ensure your systems stay safe from unauthorized access and potential breaches. With BTI’s all-in-one IT, communication, and security solutions, you get the peace of mind that your infrastructure is secure and your operations are running smoothly.
Boost your manufacturing facility’s efficiency with BTI’s all-in-one solutions. Our integrated approach provides real-time visibility into production lines, equipment status, and overall facility security, helping you enhance worker safety and protect valuable assets. With BTI’s IT, communication, and security services working together, you can achieve a more streamlined and cost-effective operation, all while maintaining a secure and productive environment.
Create a safe and connected environment for your worship spaces and offices with BTI’s integrated solutions. Our all-in-one security, IT, and communication services provide secure access and surveillance, while enabling real-time collaboration, audiovisual streaming, and virtual participation. With BTI, you can enhance both security and connectivity, ensuring a welcoming and secure experience for everyone involved.
Optimize your fleet operations with BTI’s all-in-one solutions for vehicle tracking, route planning, and real-time traffic monitoring. Our integrated IT, communication, and security services help you reduce fuel consumption, boost safety, and enhance the customer experience. With scalable, reliable solutions from BTI, you’ll keep your fleet connected and your operations running smoothly.
Providing certified expert business security, IT products & software, VoIP, communication, AI & automation installation, service, and support in the following areas: Maricopa County: Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Fountain Hills, Gila Bend, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Queen Creek, Scottsdale, Sun City, Sun City West, Surprise, Tempe, Tolleson, Wickenburg, Youngtown.
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Federal Contract Vehicle
BTI is a GSA contract holder (47QTCA21D00BA), so federal agencies and other eligible buyers can purchase through our GSA Schedule.
Contractor Compliance
Governance & assurance
BTI maintains an internal ISO 27001 compliant governance program and continuously improves its information security, vendor management, and operational controls with third-party validation.
Held by BTI: ISO 27001 compliant (Technology Assurance Group) · Microsoft Partner · Cisco Select Partner and Cisco SMB Blackbelt · Axis Gold Partner · Kantech Global Edition Certified Partner · Signs HIPAA BAAs when needed
Platforms we install and support: Cisco, Cisco Meraki, Axis Communications, Avigilon, Microsoft, Milestone, Brivo, Kantech and Openpath.
BTI works with compliance-aligned data centers, cloud platforms, monitoring providers, payment processors, cybersecurity vendors, and service partners that maintain independent certifications, audits, attestations, or compliance programs such as UL, PCI, SOC 2, SOC 3, HIPAA-aligned hosting, GDPR support, and other framework-specific controls. This includes the SOC 2 Type II report held by our 24/7 NOC/SOC partner.
Held by the platforms and providers BTI resells or uses
These certifications, audits and attestations belong to the third-party platforms and providers, not to BTI. Which ones apply depends on the specific platform, service, data center, processor, monitoring provider, or vendor used in your solution. Ask us which apply before you buy.
Ready when you are
Rebecca Gadomski · Edgewood Clinical
Prefer to talk? 1-602-733-6807