Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

PHOENIX · TUCSON · ARIZONA

One Security Strategy for Every Site. Fewer Gaps. Clear Accountability.

Camera, Alarm, Access Control & Physical Security Systems for Arizona Businesses

Security camera, intrusion alarm, and access control systems designed, installed, and supported for multi-site and regulated organizations across the Phoenix and Tucson areas. BTI gives your security, IT, and compliance teams one accountable partner from design through day-two support.

Multi-site

Standardized design, deployment, and support.

24/7

Emergency support, remote and on-site.

1 business day

Engineer reply, no call center.

LERETA highly recommends BTI services, they are a great value added partner for us
Christopher C. Masten
Christopher C. Masten
Chief Information Officer | Information Technology Management | Enterprise Architecture
Talk to a specialist

Free Security Assessment​

Get your security
plan in 3 questions.

Tell us about your sites and requirements and a BTI security engineer will reply within 1 business day — no cost, no obligation.

PPC IT Services

Let's Start a Conversation

What's the best way for us to contact you?

● A BTI engineer replies within 1 business day · Commercial, multi-site & public-sector only · AZ BTR Alarm Business 22913-0 · AZ ROC 331189 C-67

Over 40 Years in Business

Delivering integrated security since the 2010s

ISO 27001 Compliant

Internal governance program for security & data handling

GSA contract holder

Federal, California & LA County contract vehicles

1-Business-Day Engineer Reply

A BTI engineer, not a call center

Local Office: Phoenix, AZ

615 N 48th St, Suite #1048 · serving Phoenix & Tucson metros

Licensed

AZ BTR 22913-0 · AZ ROC 331189 C-67

Dual-head IP dome security cameras mounted on a pole – BTI security camera installation

Security Camera Installation and Support

- IP Security Camera
- Video Analytics
- Real-Time Video Monitoring
- Server and cloud-based solutions
- Analog to IP security upgrades

Mobile access control app unlocking office doors – BTI access control systems

Access Control System Installation and Support

- Electronic lock installation
- Multi-technology badge readers
- Remote management
- Legacy system upgrades
- On-Premise and cloud solutions
- Hardware replacement

Commercial intrusion alarm panel with keypad and control board – BTI alarm installation

Commercial Intrusion Alarm Installation and Support

- Multisite scalable solutions
- Real-time alerts
- 24/7 Monitoring and remote support
- Remote management
- Commercial grade equipment

Call or text us to speak with security solution support in Arizona

Arizona

615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

.

We Provide Reliable Security Solutions

BTI Communications Group offers a wide range of surveillance camera systems, access control, and alarm solutions. With BTI you get more than just a Phoenix and Tucson area installation company or security contractor, we help you manage and maintain the value of your security systems.

With over 35 years of experience, BTI is a trusted partner to healthcare, government agencies, and businesses of all sizes in the Phoenix & Tucson metro area. They rely on our expertise to install, upgrade, and replace their security systems.

Key Features of Our Service

  • Scalable security solutions that grow with your company
  • Security hardware that is proactively monitored 24/7/365 with real-time alerts
  • Technology that is updated and repaired systematically before systems fail
  • Backup systems that guarantee your security settings will never be lost
  • On-Premise and Cloud Solutions
monitoring 247 (1)

Call or text us to speak with security solution support in Arizona

Arizona

615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Testimonials

BTI consistently solves IT challenges that our staff doesn’t have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

Why Physical Security?

With the ever-evolving cyber threats businesses face, many companies and organizations in the Phoenix and Tucson Metro areas don’t pay enough attention to their physical security. Since we know how important scalable surveillance systems are to preventing break-ins and theft, we take pride in our many integrated alarm, IP surveillance, and access control systems. Learn more about the top benefits you’ll receive when you invest in physical security below:

  • Reduced liability and increased profits
  • More effective business management
  • Increased productivity of your team members
  • Greater inventory control
  • Comprehensive monitoring of access to sensitive and restricted areas
  • Improved security guard performance with supplemental video monitoring service
a3ce06 ba65848fb4944663ab4dac915fc0ca9bmv2

Authorized Security Manufacturers We Install and Support in Phoenix

BTI has designed, installed and supported video surveillance, access control and alarm systems from the industry's leading brands for businesses across the Phoenix and Tucson areas. Select a manufacturer to learn more.

Watch: How to Use BTI’s Commercial Security Self-Assessment Checklist

Commercial Security Self-Assessment Checklist Video Transcript

I’m Eric Brackett, Founder of BTI Communications Group, Ltd. We put this free Office Security Checklist on our website so you’d have a practical tool for enhancing security and workplace safety right away.

This checklist will help you evaluate and consider the best practices to secure your offices, warehouses, factory floors, and perimeter areas.

The checklist covers the most effective security safeguards and deterrents in commercial security technology. These include building and door access control, video security, visitor management, alarm systems, and emergency readiness.

The detailed checklist items in each category will help you identify easy wins to enhance security right away, as well as ideas for improved security system technology.

The biggest productivity and security gains come from effective perimeter and door access control. Ensure main entrances have controlled access. Force visitors to check in at reception. Secure secondary doors with credentials and emergency exit doors with alarms. Ensure loading docks have controlled access. Secure ground-floor windows and maintain well-lit parking areas.

Ensure individual credentials for employees and track temporary credentials and deactivate them when no longer used. Maintain an inventory of credentials, and restrict access based on roles. Regularly review permissions, configure alerts, and test systems annually. Access logs should be retained and reviewed for anomalies, and correlated with video footage when necessary.

A robust video surveillance system deters unauthorized activity and provides evidence. Ensure cameras cover entry points, parking areas, and sensitive zones. Maintain recording systems for reliable footage. Evaluate camera placement, image clarity, and recording retention. Regularly update firmware and monitor system health to prevent failures.

A professionally monitored alarm system is crucial for security, requiring proper configuration and dual-path communication. This ensures alarm signals transmit via both internet and cellular, preventing outages from silencing alarms. Key components include door contacts, motion sensors, and panic buttons, all tested regularly. Ensure cellular backup is active and communication paths are verified.

Visitor management is crucial for security. Ensure all visitors check in, verify IDs, and wear visible badges. Escort visitors at all times and restrict access to sensitive areas. Maintain a visitor log for accountability and emergency situations. Pre-approve contractors and limit their access to necessary areas only.

Ensure all security system accounts are unique and not shared. Change default passwords and remove access for former employees and vendors. Regularly update firmware and software. Limit remote access to authorized users and secure methods. Maintain and review audit logs, and manage vendor access strictly.

Evaluate your emergency response and employee training. Ensure a written plan is accessible, covering evacuation, shelter-in-place, and lockdown. Employees must know procedures, report incidents, and use panic buttons. Conduct annual drills, provide security orientation for new hires, and refresh training yearly. Effective training enhances your security posture.

Consolidate identified gaps into a prioritized action plan. Record details for each Critical Gap or Needs Improvement item. Transfer summary notes to this plan.

Use System Surveyor for a professional assessment, mapping your facility and identifying gaps. This transparent process ensures you see the proposed system before installation.

If you find you have gaps that require updates to your access control, cameras, or alarms, schedule a free assessment with BTI. Share your checklist, and we’ll map your facility using a digital property plan. Receive a detailed, itemized proposal with no obligation.

Contact BTI Communications Group for expert security solutions in Southern California, Phoenix, and Chicagoland.

This checklist by BTI Communications Group is a general reference for business security discussions. It’s a starting point for self-assessment, not professional advice. Review findings with a licensed security professional.

BTI is licensed in Illinois, Arizona, and California. No warranties or liabilities are assumed by BTI for checklist use.

The Moody Church Camera Project

Want to see our scalable physical security system solutions in action? Check out our video showing how we completed a large security camera project at a historic downtown Chicago church.

The #1 Physical Security Solution Provider in Arizona

We are always ready and eager to assist you, whether it’s through a phone call or an email. At BTI Communications Group, your satisfaction is our goal.
santa-fe-springs-office

Arizona Industries We Support With Integrated IT, Communication, & Security Systems

Our experienced team is equipped to tackle even the toughest compliance requirements with ease. With BTI’s integrated IT, communication, and security services, we ensure your operations stay compliant, efficient, and secure.

aerospaceOur physical security solutions for the aerospace industry ensure secure entry and restricted access to sensitive areas, enhancing overall facility security and safety.

 

agricultureEnable farmers to remotely monitor and control access to their agricultural fields, storage facilities, and equipment, enhancing farm security and preventing unauthorized entry.

 

automativeSupport seamless access control across the automotive ecosystem, including manufacturing plants, warehouses, and dealership facilities. Our solutions enhance security by regulating entry and exit points and managing access permissions.

 

constructionBTI offers smart security solutions tailored to the construction industry, ensuring controlled entry to construction sites and restricted areas. These solutions include access card systems, biometric authentication, and video surveillance, enhancing overall site security and safety.

 

foodBTI provides integrated security solutions for the food industry, supporting controlled entry and exit to food processing facilities, storage areas, and distribution centers. These solutions enhance food safety by preventing unauthorized access and maintaining strict hygiene standards.

 

governmentBTI’s IP camera & access control solutions for government entities prioritize secure and reliable access to sensitive areas and information. These solutions include access card systems, biometric authentication, and video surveillance, ensuring strict control over entry points and protecting critical infrastructure.

 

healthcareOur turnkey security solutions for the healthcare industry ensure secure access to patient rooms, medication storage areas, and sensitive medical records. These solutions include access card systems, biometric authentication, and real-time monitoring, enhancing patient privacy and overall facility security.

 

itSupport efficient access control and authorization within IT infrastructure and networks. Our solutions include multi-factor authentication, ensuring secure access to server closets and data centers.

 

manufacturingEnable smart factories and industrial automation by connecting machines, sensors, and production systems. These solutions facilitate real-time monitoring, predictive maintenance, and data-driven decision-making, leading to increased operational efficiency and reduced downtime.

 

religious

Enable reliable and secure access control and physical security between different areas of the facility, such as worship spaces, administrative offices, educational centers, and community gathering spaces. Our solutions prioritize privacy and protect sensitive data, ensuring only authorized individuals can access restricted areas.

 

transportationBTI’s security solutions for the transportation industry regulate entry and exit to transportation hubs, such as airports, train stations, and bus terminals. These solutions include access card systems, biometric authentication, and video surveillance, ensuring efficient passenger flow and enhancing overall security.

 

Governance & assurance

Compliance Governance, Certifications & Partner Assurance

BTI Governance & Verified Qualifications

BTI maintains an internal ISO 27001 compliant governance program and continuously improves its information security, vendor management, and operational controls with third-party validation.

Held by BTI: ISO 27001 compliant (Technology Assurance Group) · Microsoft Partner · Cisco Select Partner and Cisco SMB Blackbelt · Axis Gold Partner · Kantech Global Edition Certified Partner · Signs HIPAA BAAs when needed

Platforms we install and support: Cisco, Cisco Meraki, Axis Communications, Avigilon, Microsoft, Milestone, Brivo, Kantech and Openpath.

ISO 27001 compliant badge by Technology Assurance Group (TAG) for BTI

Partner Certifications, Audits & Compliance-Aligned Platforms

BTI works with compliance-aligned data centers, cloud platforms, monitoring providers, payment processors, cybersecurity vendors, and service partners that maintain independent certifications, audits, attestations, or compliance programs such as UL, PCI, SOC 2, SOC 3, HIPAA-aligned hosting, GDPR support, and other framework-specific controls. This includes the SOC 2 Type II report held by our 24/7 NOC/SOC partner.

Held by the platforms and providers BTI resells or uses

SOC 2 Type II report held by BTI's 24/7 NOC/SOC partner
SOC 3 report held by BTI's data center and cloud providers
HIPAA-aligned hosting from BTI's cloud and data center providers
PCI DSS compliance held by payment processors BTI uses
UL 827 listing held by BTI's alarm monitoring provider
GDPR support from BTI's cloud platform providers
FedRAMP authorization held by cloud platforms BTI resells
FISMA compliance held by cloud platforms BTI resells
ISO 14001 held by BTI's data center providers
ISO 50001 held by BTI's data center providers

These certifications, audits and attestations belong to the third-party platforms and providers, not to BTI. Which ones apply depends on the specific platform, service, data center, processor, monitoring provider, or vendor used in your solution. Ask us which apply before you buy.

Contracts and Industry Memberships

GSA contract holder, contract 47QTCA21D00BA

Federal Contract Vehicle

General Services Administration (GSA)

BTI is a GSA contract holder (47QTCA21D00BA), so federal agencies and other eligible buyers can purchase through our GSA Schedule.

ISNetworld member contractor

Contractor Compliance

ISNetworld Membership

ISN serves 900 Hiring Clients and 90,000 active contractors and suppliers. BTI holds an ISNetworld membership.

Looking for a Commercial Security Solutions Near Phoenix?

Publications & Insights on IT, Communication, & Security

BTI Provides Physical Security Installation & Support Services in Arizona

Phoenix & Tucson Metro Area Counties

Maricopa County: Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Fountain Hills, Gila Bend, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Queen Creek, Scottsdale, Sun City, Sun City West, Surprise, Tempe, Tolleson, Wickenburg, Youngtown.
 
Pinal County: Apache Junction, Casa Grande, Coolidge, Eloy, Maricopa, Florence, Hayden, Kearny, Mammoth, Marana, Queen Creek, Suprerior, Winkleman.
 
Unincorporated Pubak County: Arizona City, Dudleyville, Gold Canon, Oracle, Queen Valley, San Manuel, San Tan Valley.
 
Gila County: Globe, Payson, Miami, Tonto Basin, San Carlos, Pine, Star Valley, Young, Claypool, Roosevelt, Strawberry, Gisela, Pinal, Central-Heights-Midland-City, Kohls Ranch, Freedom Acres, Rye, Hunter Creek, Haigler Creek, Cooper Hill, Cutter, El Capitan, Canyon Day, East Verde Estates, Mesa Del Caballo, Cedar Creek, Oxbow States, Dripping Springs, Washington Park, Mead Ranch Round Valley.
 
Pima County: Ajo, Arivaca, Catalina, Corona De Tucson, Cortaro, Cowlic, Green Valley, Lukeville, Marana, Mount Lemmon, Oro Valley, Pisinemo, Rillito, Saddlebrooke, Sahuarita, Sasabe, Sells, Topawa, Tucson, Vail.
Security

Let's Start a Conversation

What's the best way for us to contact you?

IT Services

Let's Start a Conversation

What's the best way for us to contact you?

Top quality brands, expert engineering, transparent cost, and measurable ROI.