Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
Phoenix 602-733-6807 · Also in Los Angeles & Chicagoland · Nationwide multi-site support · Client Support
Commercial security cameras, access control, alarms and managed IT for new industrial parks and commercial buildings in Surprise, Arizona, served from our Phoenix office. BTI Communications Group gives your security, IT and compliance teams one accountable partner from design through day-two support.
For multi-site, regulated and public-sector organizations in Surprise, AZ. Commercial only.
Existing client? 24/7 support: 800-HELP-BTIArizona example: BTI provides security managed services at a west Phoenix distribution facility on the I-10 industrial corridor.

A commercial security system in Surprise, AZ is usually yard and building cameras, gate and personnel-door control, alarms and a network sized for a new industrial-park or commercial building.

- IP security cameras
- Video analytics
- Real-time video monitoring
- Server and cloud-based solutions
- Analog to IP security upgrades

- Electronic lock installation
- Multi-technology badge readers
- Remote management
- Legacy system upgrades
- On-premise and cloud solutions
- Hardware replacement

- Multisite scalable solutions
- Real-time alerts
- Converged security NOC/SOC
- Remote management
- Commercial grade equipment
Surprise, Arizona sits on US-60 (Grand Avenue) and Loop 303, with Surprise Stadium and new Loop 303 industrial parks. It is about 26 miles from our Phoenix office.
Emerging industrial parks are the lead use. Call the Phoenix office to schedule a site walk.
BTI Communications Group, LTD. designs, installs and supports commercial security systems and managed IT for Surprise from our Phoenix office. We do not have a Surprise office. In a straight line the office is about 25.5 miles from Surprise.
Remote support and our 24/7 NOC/SOC cover every site around the clock. Surprise is part of our West Valley and Loop 303 hub.

In 84 seconds, Eric Brackett explains how BTI designs cameras, intrusion alarms and access control as one system for Phoenix area businesses, including Surprise, AZ, on a cloud or owned platform.

Securing a business in Phoenix or Tucson? Your cameras, intrusion alarms and access control should work as one system, with one partner from design through support. I'm Eric Brackett, Founder and President of BTI Communications Group.
I founded BTI in 1985 installing business phones. Over 40 years later, your IT, cybersecurity, cameras, door access, phones and AI share one network, with one accountable partner for it all.
We design around your site and risks: cameras that identify people and vehicles, doors controlled by schedule and role, and alarms that reach the right people. We install and support platforms like Axis, Avigilon, Kantech and DSC.
You also get a fair choice of platform. Cloud systems are convenient but more limited to customize. An owned platform can be tailored and stays yours. Either way, BTI secures it and can co-manage it with your team.
BTI is an Axis Gold Partner. Our Arizona team works from our Phoenix office, an engineer replies within one business day, and public agencies can buy through our General Services Administration, or GSA, contract.
Get your free security assessment with the form on this page, or call 480-291-8374.
Security sales for Surprise, AZ is answered by our Phoenix office team.
Call 480-291-8374Request a security quote615 N 48th St, Suite 1048
Phoenix, AZ 85008
Office main line: 602-733-6807
Cameras, door access and alarms designed to work as one system, with BTI helping you manage and maintain the value of the system after install.

Our Arizona crews and vans work from the Phoenix office. Project photos from BTI jobs are in our install gallery.


★★★★★Great Company! Amazing service and friendly staff!
Jorge Fonseca, Google review
★★★★★BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Rebecca Gadomski, Google review
BTI designs, installs and supports video surveillance, access control and alarm systems from the industry's leading brands for Surprise, AZ businesses. Brivo: BTI designs, sells, installs, supports and takes over existing Brivo accounts. Select a manufacturer to learn more.
What happens after you call or send the form, from first conversation to one accountable partner.
Call 480-291-8374 or book a free consultation. Tell us the address, the building type and what is in place today.
BTI reviews the facility, existing cameras, doors and alarms, infrastructure dependencies and current pain points.
Know what should change, what can stay and how the pieces will work together, before any work starts.
BTI installs, tests and documents the system, then supports, renews and expands it as one accountable partner.
Some Surprise buildings are new and have little in place; others already have a starter camera or door system. We start with what is in place and propose a takeover or a first-time design.
After a first site walk, install and service days are planned with access to docks, roofs and IT closets agreed in the scope.
Emerging industrial parks and commercial buildings lead here. These industry pages are the closest match.
A free checklist for access control, cameras, visitor management and alarms at your Surprise, AZ site.
Get the free checklistProcurement, installation, integration and managed support for Axis camera systems.
Get the Axis guide
New industrial-park occupiers often want a monthly IT plan from move-in day. Month-to-month managed IT is available. Call the Phoenix office.
Plans cover help desk, vendor coordination, 24/7 system health and alert monitoring, and a 24/7 converged security NOC/SOC. 4-hour onsite emergency response under BTI support agreements. Without an agreement, service is best effort. Governance: ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
Serving Phoenix since 2006, with over 40 years in business. Commercial security systems have been part of our work since the 2010s.
Call managed IT at 480-272-8728. See our Surprise, AZ managed IT services page for help desk, cybersecurity, governed AI and communications. The wider region is covered on our managed IT page for West Valley logistics and manufacturing.
Managed IT typically runs $60 to $290 per user per month, itemized, with no surprise fees. See managed IT pricing.
BTI maintains an internal ISO 27001 compliant governance program, independently reviewed through the TAG ISO 27001 Compliance Program.
Monitoring and response run through a 24/7 NOC/SOC around the clock.
BTI is a GSA contract holder (47QTCA21D00BA). ISNetworld member contractor.
No. We do not have a Surprise office. Our Phoenix office is at 615 N 48th St, Suite 1048, Phoenix, AZ 85008, about 25.5 miles from Surprise. Call 480-291-8374.
BTI Communications Group, LTD. designs, installs and supports commercial security cameras, access control, alarms and managed IT for Surprise from our Phoenix office, with a 24/7 NOC/SOC and over 40 years in business. Serving Phoenix since 2006. BTI has installed commercial security systems since the 2010s.
BTI installs and supports Brivo, Avigilon Alta, Kantech and Software House C-CURE for doors, gates and badges, as an authorized Software House dealer and a Kantech Global Edition Certified Partner. Call 480-291-8374 to talk through readers, gates and a takeover of an existing system.
BTI is an Axis certified Gold Solutions Partner, an Authorized and Certified Avigilon Dealer, and a Kantech Global Edition Certified Partner. We also design, install and support Avigilon Alta, Brivo (including takeovers of existing Brivo accounts), Eagle Eye, Software House C-CURE as an authorized Software House dealer, Milestone XProtect as a Milestone Advanced Partner, exacqVision, OpenEye as an authorized OpenEye reseller, Bosch and Alarm.com systems, and Cisco Meraki networks as a Cisco Select Partner.
Axis Communications is a Swedish company and Avigilon is part of Motorola Solutions, a US company. Both are camera lines BTI designs and installs, and we confirm the details of every model on your quote.
It depends on the number of doors and cameras, cabling, video storage, software licensing and whether existing wiring and hardware can be reused. BTI walks the site at no cost and gives you a written, itemized quote. Qualified buyers can finance hardware and projects at 3.99%, subject to credit approval.
A commercial security systems integrator designs, installs and supports cameras, access control, alarms and the network they run on as one system, rather than handing you a single boxed product. BTI is a multi-brand integrator, so the design can use the platforms that fit the site.
Camera placement still has to follow the law and your landlord or property rules, especially in areas where people have a reasonable expectation of privacy. We design coverage for your property and walk the plan with you before installation. This is not legal advice; your counsel should review any policy questions.
Yes. Cameras, access control and alarms sit on the same network as your business systems. One team can design, install and support both. Call managed IT at 480-272-8728 and access control at 480-291-8374.
$60 to $290 per user per month, itemized. See itemized pricing.
Request a free consultation or call 480-291-8374. Tell us the address, the building type and whether you have cameras, access control or monitoring in place today.
Yes. We document the recorders, cameras, readers, panels, software and licenses already on site, then recommend keeping, upgrading or replacing each part. BTI also takes over existing Brivo accounts.
Both. Cloud platforms are convenient and easy to manage remotely, while an owned on-premise platform can be tailored and stays yours. BTI secures and can co-manage either one.
A BTI engineer replies within 1 business day. Existing clients can reach 24/7 support at 800-HELP-BTI (800-435-7284).
Yes. BTI is a GSA contract holder (47QTCA21D00BA). Ask us which contract fits your agency.
We schedule a free security assessment of your Surprise, AZ site, then send a clear written scope before any work starts.
Yes. The Commercial Security Self-Assessment Checklist covers access control, cameras, visitor management and alarms. Request it from our resources page.
Axis, Avigilon, Avigilon Alta (formerly Openpath), Brivo, Kantech, Software House C-CURE, Milestone, exacqVision, OpenEye, RS2, Alarm.com, DSC, YourSix, Bosch and Cisco Meraki cameras, selected to fit each site.
Our Phoenix office in Phoenix also designs, installs and supports security systems in these nearby cities. See all of them on our West Valley commercial security page.
Managed IT for this city: Surprise, AZ managed IT services.
Other regions: Los Angeles · Chicagoland

615 N 48th St, Suite 1048
Phoenix, AZ 85008
Security sales: 480-291-8374
Office main line: 602-733-6807
24/7 support: 800-HELP-BTI (800-435-7284)
Open 24/7. Emergency support is available 24/7. Call 800-435-7284
Arizona ROC 331189, C-67
Arizona BTR 22913-0
Use the form below and our Phoenix office will follow up to schedule a free site walk for your Surprise, AZ site. Prefer to talk now? Call 480-291-8374.
Tell us about your cameras, doors, alarms or IT. No obligation.
Request a free consultationCall security sales: 480-291-8374Toll-free 800-HELP-BTISee the West Valley and Loop 303 hub for the rest of the corridor.