Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
BTI designs, sells, installs, supports and takes over existing Brivo accounts for companies, schools and public agencies across Los Angeles, Orange County, the Inland Empire and Ventura County. You get one local team for the door hardware, the cloud account and every service call after go-live.
Looking for a Brivo dealer in Los Angeles who still picks up the phone two years after install? Here is what the work covers, from the first door survey to the hundredth credential.
Engineers walk every opening and record frame type, existing locks, power and cable paths, then turn that into a door schedule that matches how staff, vendors and visitors really move through the building.
Brivo Security Suite subscriptions, Brivo panels, OSDP readers and Brivo Mobile Pass or wallet credentials appear as separate line items, so finance can see what is hardware and what renews every year.
Our low-voltage crews pull cable, mount readers, wire electrified locks and door contacts, and test each opening with your team before it goes live.
Eagle Eye cloud cameras are now part of the Brivo platform, so a badge event can open its clip in the same portal. Working IP cameras, intrusion panels and third party video systems can be tied in as well.
Administrators learn schedules, holidays, lockdowns and user changes in the Brivo web portal and mobile admin app before our crew leaves the job.
Plenty of Southern California sites inherit a Brivo system from a previous integrator, a landlord or a merged company. BTI can become your service provider on that same account. Once you confirm ownership, we handle the provider change with Brivo, then audit users, schedules and hardware so nothing breaks during the move.
Service requests go through 800-HELP-BTI around the clock, and field work is scheduled from our Santa Fe Springs office at 562-298-5000.
A public agency moved security at its headquarters from a prior vendor to BTI. We transferred its existing Brivo account, brought doors, video and intrusion alarms onto one platform with mobile access, added managed access control services and mapped a phased refresh of older cameras.
A large facility near Torrance called BTI about network problems that kept disrupting the systems on site. Our engineers traced the faults and corrected the network so the connected systems ran steadily again.
Client names are withheld. Ask during your consultation for examples that match your building type. We post no star ratings here; you can read our Google reviews directly.
12155 Mora Drive, Suites 1 & 2
Santa Fe Springs, CA 90670
Office: 562-298-5000
Office hours: Monday to Friday, 7:30 AM to 4:30 PM
24/7 technical support: 800-HELP-BTI (800-435-7284)
Our Santa Fe Springs crews cover four regions. Open one to see the cities we serve most often.
Agoura Hills, Alhambra, Arcadia, Artesia, Avalon, Azusa, Baldwin Park, Bell, Bell Gardens, Bellflower, Beverly Hills, Bradbury, Burbank, Calabasas, Carson, Cerritos, City of Commerce, Claremont, Compton, Covina, Cudahy, Culver City, Diamond Bar, Downey, Duarte, El Monte, El Segundo, Gardena, Glendale, Glendora, Hawaiian Gardens, Hawthorne, Hermosa Beach, Hidden Hills, Huntington Park, Industry, Inglewood, Irwindale, La Cañada Flintridge, La Habra Heights, La Mirada, La Puente, La Verne, Lakewood, Lancaster, Lawndale, Lomita, Long Beach, Los Angeles, Lynwood, Malibu, Manhattan Beach, Maywood, Monrovia, Montebello, Monterey Park, Norwalk, Palmdale, Palos Verdes Estates, Paramount, Pasadena, Pico Rivera, Pomona, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Rolling Hills Estates, Rosemead, San Dimas, San Fernando, San Gabriel, San Marino, Santa Clarita, Santa Fe Springs, Santa Monica, Sierra Madre, Signal Hill, South El Monte, South Gate, South Pasadena, Temple City, Torrance, Vernon, Walnut, West Covina, West Hollywood, Westlake Village, Whittier
Adelanto, Apple Valley, Banning, Barstow, Beaumont, Big Bear Lake, Calimesa, Canyon Lake, Chino, Chino Hills, Colton, Corona, Eastvale, Fontana, Grand Terrace, Hemet, Hesperia, Highland, Jurupa Valley, Lake Elsinore, Loma Linda, Menifee, Montclair, Moreno Valley, Murrieta, Norco, Ontario, Perris, Rancho Cucamonga, Redlands, Rialto, Riverside, San Bernardino, San Jacinto, Temecula, Upland, Victorville, Wildomar, Yucaipa
Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster, Yorba Linda
Bell Canyon, Camarillo, Casa Conejo, Channel Islands Beach, El Rio, Fillmore, Lake of the Woods, Lake Sherwood, Meiners Oaks, Mira Monte, Moorpark, Oak Park, Oak View, Ojai, Oxnard, Piru, Port Hueneme, San Buenaventura (Ventura), Santa Paula, Santa Rosa Valley, Santa Susana, Saticoy, Simi Valley, Somis, Thousand Oaks
With the merger completed on December 29, 2025, Eagle Eye sits inside Brivo. Our Los Angeles crews quote Brivo Security Suite in Standard, Professional, Enterprise and Multifamily editions. Door events and Eagle Eye clips sit under one login, and the video side is camera agnostic, so working IP cameras can often stay. Recording options, licensing and Eagle Eye account takeovers are covered on our Brivo Eagle Eye video in Los Angeles page.
Brivo shipped a lot between late 2025 and this fall. These are the releases our Santa Fe Springs team brings up with LA property managers and facility leads.
Brivo Security Suite brings access control, video, visitor management and intrusion into one cloud platform, and it integrates with Eagle Eye cloud video. It is the platform we quote for LA offices, warehouses and apartment buildings.
Brivo now offers Brivo Reseller MCP, a Model Context Protocol server that lets Brivo dealers connect AI assistants to Brivo account data. BTI can use it to spot offline panels and reader errors sooner. The first release is read only, so it cannot change settings or unlock doors.
Brivo Genius Mobile Agent, winner of a Security Sales & Integration 2026 MVP award, lets administrators run commands such as a lockdown using simple voice or text prompts.
Brivo Eagle Eye Gun Detection was named a 2026 Secure Campus Award winner, according to a July 14, 2026 announcement from Brivo. It runs in the same Brivo platform that can manage a campus's doors and video. Source: Brivo newsroom, brivo.com/newsroom (July 14, 2026).
Radionix is the new name for the former Bosch intrusion line. Supported panels still arm and disarm from the Brivo web portal, the mobile app or a double card swipe.
Guest check-in now lives inside the suite through Envoy, and staff can carry a badge on their phone with Brivo Mobile Pass or a wallet pass.
Schlage XE360 Series locks with RealSync now work inside Brivo Security Suite for interior and secondary doors.
The features LA buyers compare most often:
Many Los Angeles buildings already have a burglar alarm panel. Brivo documents two intrusion paths, so arming, disarming and alarm events can live next to your access events instead of on a separate keypad.
| Intrusion option | What Brivo documents | What BTI checks on site |
|---|---|---|
| Bosch B and G Series (now sold under the Radionix brand) | Arm and disarm from Brivo, double swipe at a reader to arm, and panel events in the Brivo audit log (supported panel firmware required) | Panel model and firmware, network path to the panel, and which areas each reader should arm |
| Alula Connect+ and BAT-connect | Set the arming mode of an Alula panel from Brivo | Communicator model, sensor zones and who may disarm after hours |
| Brivo 24/7 monitoring with Bosch intrusion | Brivo announced intrusion alarms with professional monitoring inside Brivo Security Suite in November 2025 | Whether central station monitoring through Brivo or your current provider fits your site |
Other alarm brands may connect through dry contact inputs on Brivo panels. We test that during the survey rather than promise it up front.
Brivo is an open platform. If your Los Angeles site already records on another video system, it can usually stay. These are the video integrations Brivo lists today.
| Video platform | How it connects to Brivo | Good fit when |
|---|---|---|
| Brivo Eagle Eye cloud video | Native, inside Brivo Security Suite | You want doors and cameras in one cloud account |
| OpenEye | Listed in the Brivo integration marketplace | Your cameras already record on OpenEye |
| Milestone XProtect | Brivo Access Control Module for XProtect; needs XProtect Express+ or higher and XProtect Access licenses | Operators work in Milestone Smart Client and want door events there |
Running Milestone in Southern California? See Milestone XProtect in Los Angeles for how our Santa Fe Springs team supports it.
Beyond the video and alarm options above, these are the locks, readers, identity tools and visitor systems Brivo documents today.
Most LA buyers ask the same five questions before they sign. Here is the order we answer them in.
Plenty of LA County buildings still run access control on a server in a closet. This is how that compares with Brivo.
| Question | Brivo cloud | Legacy on premises server |
|---|---|---|
| Where the software runs | Brivo cloud, updated by Brivo | A local server your team patches |
| Remote administration | Web portal and mobile app from anywhere | Often only on site or over VPN |
| Video | Eagle Eye cameras in the same platform | Separate DVR or NVR and separate login |
| Multiple buildings | One account for every site | A server or license per site |
| If the internet drops | Panels keep making local decisions and sync later | Works locally, no remote view |
We help you weigh both. Some secure areas keep an on premises system for policy reasons.
Rules vary by city and building, so our team confirms requirements with the local building department before work starts. Three topics come up on almost every LA job.
Chapter 10 of the California Building Code sets how electrically controlled egress doors must release, including sensor release and delayed egress options. Doors in the path of travel must still open from the inside without a key.
Under the 2010 ADA Standards, readers and buttons people must operate generally sit within the 15 to 48 inch reach range. We mount to that range unless the AHJ says otherwise.
California requires an Alarm Company Operator license for alarm work. BTI holds ACO #7670 and C7 License 807767.
Video, access control and alarm systems designed around the risks and rules of your industry.
Video, access control and panic alerting for clinics, medical offices and multi-site groups.
Healthcare security systems →
Cameras, door access and visitor management for city, county and public agency buildings.
Government security systems →
Campus video, lockdown-ready door access and visitor screening for schools and colleges.
School and campus security systems →
Plant perimeter, loading dock and production floor video with access control by shift.
Manufacturing security systems →
Dock, yard and gate cameras plus access control for warehouses, DCs and 3PLs.
Warehouse and logistics security systems →
Video and access control for CPA, tax, title and insurance offices that hold sensitive client files.
Security systems for CPA and insurance firms →
Perimeter video, remote site access and intrusion alarms for water and utility facilities.
Water utility and critical infrastructure security systems →
Job site cameras and gate access that help deter theft and vandalism after hours.
Construction site security cameras →
Cameras, door access and alerts that help keep services, schools and offices safe.
Church and nonprofit security systems →
Garage cameras, license plate recognition and access control for parking and event venues.
Parking garage and venue security systems →Yes. Account takeovers are a regular part of our Brivo work. After you confirm you own the system, we arrange the provider change with Brivo, review every user and schedule, and fix doors that show offline or forced.
Not always. Many electrified locks, strikes, door contacts and request-to-exit devices can stay. The survey tells you which openings can reuse hardware and which need new readers or locks.
Yes. Eagle Eye cloud video is now part of Brivo, so an access event can open the matching clip in the same Brivo interface. Existing Axis cameras on site may also be connected after we check models and bandwidth.
Brivo panels keep making access decisions locally with the credentials they already hold, then sync events back to the cloud once the connection returns.
All of LA and Orange counties, plus Riverside, San Bernardino and Ventura counties. Clients with sites outside Southern California can also be supported by our Chicago and Phoenix offices.
BTI holds GSA contract 47QTCA21D00BA and is a CMAS and TESMA contract awardee (California). We confirm which vehicle fits your Brivo scope during the consultation.
Yes. Monitoring plans track panel health, offline doors and alarm events, and alerts reach our converged security NOC/SOC at any hour. We size the plan with you during the consultation.
Yes. Since the merger with Eagle Eye Networks closed in late December 2025, Eagle Eye cloud cameras and recording sit inside the Brivo platform. Our Los Angeles team can quote doors and cameras together.
With supported panels, yes. Brivo documents Bosch B and G Series panels and Alula communicators, so staff can arm or disarm from Brivo or with a double swipe at a reader. We confirm your panel model first.
Often. Brivo lists OpenEye and Milestone XProtect alongside its own Eagle Eye video. If you record on another platform, we check what connection it supports before you commit.
Yes. Brivo supports Schlage XE360 Series locks with RealSync, which stay connected over existing building Wi-Fi with no extra panels or gateways.
Yes. Brivo Mobile Pass runs on staff phones, and employee badges can also be added to Apple Wallet or Google Wallet. Our LA team can keep cards and phone credentials working side by side during a phased switch.
Brivo Visitor Management, powered by Envoy, is part of Brivo Security Suite. A receptionist can issue a guest a mobile pass, PIN or QR code from the same system that runs the doors.
A free consultation covers a site survey, a door schedule and a written scope you can share with your leadership.