40 Years in BusinessISO 27001 compliantPublic sector: GSA · CMAS & TESMA (CA)

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

CHICAGO · ILLINOIS

One Security Strategy. Fewer Gaps. Less Complexity.

Commercial Security Systems Chicago

Protect your people, assets, and compliance requirements with BTI’s commercial security systems in Chicago. Simplify management, reduce complexity, and improve integration across one or multiple locations.

Multi-site

Deployment and support.

24/7

Emergency support, remote and on-site

1-day

Engineer response, no call center

LERETA highly recommends BTI services, they are a great value added partner for us

Christopher C. Masten

Christopher C. Masten

Chief Information Officer | Information Technology Management | Enterprise Architecture

Talk to a specialist

+1 312·432·5300

Free Security Assessment

Get your security
plan in 3 questions.

Tell us where you are and a security engineer will get in touch, no cost, no obligation.

● A BTI engineer replies within 1 business day · Non-residential only.

35+

Years of experience

Local Support

in Chicago

GSA

Contract holder

ISNetworld Member

Verified contractor qualification

Integrated Security Systems Installation and Support in Chicagoland

Security Camera Systems

- IP Security Cameras
- Video Analytics
- Real-Time Video Monitoring
- Server and cloud-based solutions
- Analog to IP security upgrades

Learn more

Access Control Systems

- Electronic lock installation
- Multi-technology badge readers
- Remote management
- Legacy system upgrades
- On-Premise and cloud solutions
- Hardware replacement

Learn more

Intrusion Alarm Systems

- Multisite scalable solutions
- Real-time alerts
- 24/7 Monitoring and remote support
- Remote management
- Commercial grade equipment

Learn more

Call or text us to speak with security solution support in Chicagoland

Illinois

1441 Branding Ave, Suite 200
Downers Grove, IL 60515
312-432-5300

Commercial Security PARTNERS

Authorized Security Manufacturers We Install and Support in Chicago

For 40 years, BTI has designed, installed and supported video surveillance, access control and alarm systems from the industry's leading brands for businesses across Chicagoland. Select a manufacturer to learn more.

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Client stories

Trusted by Chicago Businesses

The entire team at BTI that I had the pleasure of working with exceeded my expectations. They took my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.

Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.

BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.

Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!

Great Company! Amazing service and friendly staff!

Very responsive and good at troubleshooting/problem solving.

COMMERCIAL SECURITY SOLUTIONS

Protect More of Your Business with One Security Partner

Across Chicago and Chicagoland, BTI brings video surveillance, access control, intrusion detection and the IT and cybersecurity behind them together under one accountable partner. You get fewer vendors, fewer blind spots, and security systems that keep working and keep improving long after installation.

Converged Security

Physical security, cybersecurity and your IT network managed by one team, not three vendors pointing at each other. Close the gaps attackers exploit and get one point of accountability for your entire security posture.

Video Surveillance

See what is happening across every Chicago facility and resolve incidents faster with commercial video surveillance built for clear evidence and easy management. We design, install and support camera systems from leading platforms like Axis and Avigilon.

Access Control

Decide who enters which doors and when, and make badge changes in minutes as your workforce changes. Modern access control cuts administrative work and gives you a clear audit trail for compliance.

Intrusion Detection & Alarms

Catch unauthorized activity sooner and reduce false alarms that waste time and money. Our commercial intrusion detection and alarm systems are installed, tested and supported for reliable protection around the clock.

Security System Integration

Connect cameras, access control, alarms and intercoms with the network behind them so your team works from one view. Security system integration eliminates blind spots between systems and speeds up response.

Legacy System Upgrades & Takeovers

Modernize the security systems you already own step by step, with no costly rip-and-replace. We take over support, keep what still works, and upgrade in phases that fit your budget.

24/7 Monitoring & Maintenance

We watch the health, intrusion risk and cybersecurity of your VMS and access control servers together, using remote monitoring and management plus SentinelOne endpoint protection backed by a 24/7 SOC. Nightly offsite configuration backups and remote support keep downtime to a minimum.

Custom Security AI Workflows

Put AI to work on alarm triage, video review and reporting so your team spends time only on events that matter. Custom security AI workflows lower the ongoing cost of running your security program, with governance built in.

or download the free Commercial Security Self-Assessment Checklist

The BTI Difference

More Than Commercial Security in Chicago

BTI combines structured project delivery, multi-manufacturer expertise, ongoing support, and cross-system coordination to make commercial security easier to implement, manage, and expand.

AI-Enabled Security Operations

Extend your security team’s reach with AI-assisted monitoring, triage, and reporting that helps surface what needs human attention faster, without replacing human oversight.

Agnostic by Design

Choose the security platforms that fit your environment instead of being limited to one manufacturer or ecosystem.

Structured Project Delivery

Reduce surprises with clearer planning, coordination, testing, documentation, and handoff from the start of the project through completion.

Support Beyond Installation

Keep continuity after the project with ongoing troubleshooting, maintenance, updates, and escalation support as your environment changes.

Built for Multi-Site Organizations

Keep security projects more consistent across locations with centralized coordination, documentation, and delivery standards.

Better Visibility into the Environment

Get a clearer, more supportable security environment with documented systems, defined responsibilities, and a partner that can stay involved over time.

CENTRALIZED SECURITY MANAGEMENT

See More. Manage Security with Less Complexity.

Give your team a clearer view of security across cameras, access control, alarms, and multiple locations. BTI helps bring supported systems together, so activity is easier to monitor, incidents are easier to investigate, and day-to-day security is easier to manage.

See security activity across more of your environment

Reduce time spent moving between disconnected systems

Manage access and security changes more efficiently

Investigate incidents with better context

Maintain better visibility across multiple facilities

Make it easier for your team to identify what needs attention

How It Works

A Clearer Path from Security Assessment to Ongoing Support

BTI uses a structured process to define the right approach, reduce project surprises, verify the installation, and leave your team with a security environment that is easier to support.

Step 01

Understand Your Environment

BTI reviews the facility, existing security systems, infrastructure dependencies, operational requirements, and current pain points before defining the scope.

Step 02

Build the Right Plan

Know what should change, what can stay, and how the pieces will work together. BTI develops a clear project approach around the security, integration, and operational requirements of your environment.

Step 03

Install, Integrate & Verify

Get confidence that the finished system works as intended. BTI coordinates deployment, configuration, integration, testing, quality checks, and punch-list resolution before handoff.

Step 04

Coordinate Installation and Configuration

Make future changes and troubleshooting easier. BTI provides relevant project documentation to ensure a smooth deployment.

Step 05

Support, Renew, and Expand Your Security

After deployment, BTI can continue supporting your organization through monitoring, troubleshooting, licensing renewals, hardware upgrades, infrastructure changes, and future expansion.

Local, On the Ground

Commercial Security Support Services
Near Your Chicago Facilities

Get local support from BTI’s Downers Grove team for commercial security systems across Chicagoland, backed by broader field-service capabilities when your organization operates beyond Illinois.

Local Headquarters

Our office is located in Downers Grove, IL.

Local Engineers

Our team lives and works in Chicago.

Fast Response Times

On-site support available throughout the Chicago-Land area.

Remote + On-Site

On-site service and remote support for your security systems.

BTI Communications Group

Service coverage · Chicagoland

Serving these Chicagoland Areas

On-site coverage across Chicago and the surrounding counties and 290 communities.

Chicago · 39

DuPage County & Western Suburbs · 34

Cook County - North & Northwest · 34

Cook County - West & Near-West · 24

Cook County - South & Southwest · 51

Will County & Southwest Chicagoland · 24

Kane County & Fox Valley · 21

Lake County & Northern Chicagoland · 41

McHenry County & Northwestern Chicagoland · 22

Chicago · 39

DuPage County & Western Suburbs · 34

Cook County - North & Northwest · 34

Cook County - West & Near-West · 24

Cook County - South & Southwest · 51

Will County & Southwest Chicagoland · 24

Kane County & Fox Valley · 21

Lake County & Northern Chicagoland · 41

McHenry County & Northwestern Chicagoland · 22

Managing locations beyond Chicago? BTI also provides local support in Los Angeles and Phoenix, with nationwide commercial security support available through our coordinated field network.

Free COMMERCIAL SECURITY RESOURCE

Plan Your Chicago Security Project with Fewer Surprises

Use BTI’s commercial security planning resources to better understand system design, integration, deployment, documentation, and long-term support before your next project.

Specialized Expertise

Industries We Serve

BTI helps organizations across commercial, industrial, public-sector, and regulated industries deploy and support commercial security systems.

Healthcare

Multi-Site Facilities

Aerospace and Defense

Agriculture & Food Industry

Automotive

Construction

Education

Entertainment & Media

Financial Services

Government & Public Sector

Logistics & Transportation

Manufacturing and Industrial

Professional Services

Utilities & Critical Infrastructure

Religious & Faith-Based Organizations

Technology

Government & public sector

BTI is a GSA Approved Contractor

TESMA

Governance & assurance

Compliance Governance, Certifications & Partner Assurance

Certifications, attestations & compliance-aligned frameworks

Certifications, attestations, and compliance programs shown may apply to BTI, BTI’s internal governance practices, or BTI’s third-party service providers depending on the specific platform, service, data center, processor, monitoring provider, or vendor used.

Commercial Security Systems Chicago FAQs

Can BTI work with the security systems we already have?

Yes. BTI can assess existing commercial security environments and determine what can be supported, upgraded, integrated, or remediated before recommending replacement.

Do we have to use one security manufacturer across our entire environment?

No. BTI works across multiple commercial security platforms, allowing recommendations to be based on your operational requirements, existing environment, and long-term support needs rather than a single manufacturer.

Can BTI handle the project if security, IT, and facilities all need to be involved?

Yes. BTI can coordinate across security, IT, facilities, and other stakeholders when the project depends on network infrastructure, access requirements, integrations, or operational constraints.

Can BTI support us after the installation is finished?

Yes. BTI provides ongoing commercial security support services, including troubleshooting, maintenance, system updates, remote support, and escalation when field service is required.

Can BTI support a phased upgrade instead of replacing everything at once?

Yes. Where the existing environment allows it, BTI can help plan upgrades, remediation, and system transitions in phases, so organizations can modernize without assuming every system or location must change at the same time.

Ready When You Are

Simplify Your Next Security Upgrade

Tell us about your sites and a security engineer will map your upgrade. No cost, no obligation.

or call

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