Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

Authorized and Certified Avigilon, Northwest Suburbs IL

Avigilon Dealer in Schaumburg, Arlington Heights and the Northwest Suburbs

Avigilon Alta and Unity video and access control designed, installed and supported for businesses in Schaumburg, Arlington Heights, Elgin and Hoffman Estates.

  • Avigilon certified and a top Avigilon partner
  • Alta cloud or Unity on premises, chosen for how your sites actually run
  • 24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC

Existing client? 24/7 support: 800-HELP-BTI

Over 40 yearsin business
Alta and Unitycloud or on premises
1 business daysales reply

Get your Avigilon plan

Tell us which sites, doors and camera views need attention. A BTI engineer replies within one business day.

Local hero: IT and security consultation

Business inquiries only. No spam.

Prefer to talk? Call 630-343-1322. Never send passwords or license keys through this form.

Google reviews

Why Arlington Heights and Elgin businesses trust BTI with security

Eric Apodaca
Eric Apodaca
★★★★★
BTI Communications Group was phenomenal to work with on our new corporate (Cook Media) distribution warehouse in Elgin. David and Adam are true experts in their field, they not only installed our access control, interior - exterior cameras, and intercom systems with speed and professionalism, but also problem-solved many of our security questions to make the system as efficient as possible. Even when challenges came up, they responded quickly and kept operations moving. They also returned to train our staff, so we felt fully confident with the new system. It was truly a pleasure working with BTI Communications Group, and I highly recommend them to anyone needing top-quality security solutions and outstanding service.
Dave Tourjé
Dave Tourjé
★★★★★
The entire team at BTI that I had the pleasure of working with exceeded my expectations. They took my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!
David Hatfield
David Hatfield
★★★★★
I have worked with the team from BTI for many years and have had a wonderful experience. They are experts at what they do, and I always feel confident that I can rely on their recommendations. The team at BTI is always very friendly and willing to help if I ever have questions or need any technical support. From my experience with them I can say they always go above and beyond to meet your needs. I would highly recommend them to anyone in need of security or telecom services.
Rebecca Gadomski
Rebecca Gadomski
★★★★★
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Jonathon Huff
Jonathon Huff
★★★★★
BTI consistently provides us with number IT professional services from IP phone systems to surveillance. Their technical knowledge consistently solves IT challenges that our staff doesn't the skill or time for. The installation team is excellent. And their support always goes over and above to make sure all our issues are solved. I highly recommend BTI.
Bob Bullock
Bob Bullock
★★★★★
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.
Jeff Valencia
Jeff Valencia
★★★★★
Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!
Michael Gadomski
Michael Gadomski
★★★★★
Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.
Andy Wieser
Andy Wieser
★★★★★
Very responsive and good at troubleshooting/problem solving.
Jorge Fonseca
Jorge Fonseca
★★★★★
Great Company! Amazing service and friendly staff!
  • Authorized and Certified Avigilon
  • Illinois License 127.001638
  • Over 40 years
  • SOC 2 NOC/SOC
  • ISO 27001 compliant
  • GSA contract holder (47QTCA21D00BA)
  • 100% financing for parts, labor and licensing at 3.99% for five years
Avigilon certified and a top Avigilon partnerISO 27001 compliant, TAG ISO 27001 Compliance ProgramGSA contract holder, contract 47QTCA21D00BAISNetworld member contractor
BTI Communications Group service trucks at the BTI office in Downers Grove, Illinois
Local engineers

BTI Avigilon technicians for Hoffman Estates and Rolling Meadows

Our Downers Grove team installs and supports Avigilon across the Northwest Suburbs, roughly 12 to 25 miles away. One team from design to support.

Authorized and CertifiedAvigilon certified and a top Avigilon partner
Alta or UnityCloud or on premises, matched to your sites
Health monitoring24/7 system health and alert monitoring available
Local techniciansServing the Northwest Suburbs from Downers Grove
Avigilon installation in the Northwest Suburbs

Avigilon camera and access control installation in Palatine and Elk Grove Village

BTI designs, sells, installs and supports Avigilon cameras, Avigilon Alta (formerly Openpath) access control and Avigilon Unity. Choose a tab to see the work.

BTI technician installing an Avigilon dome camera
Camera installsAimed and focused for each required view.
Avigilon camera mounted on a building corner by BTI
Building exteriorsCorners, entries and lots covered.
Avigilon H6 Mini camera installed on a ceiling
Interior minisLow profile cameras for offices and halls.
Avigilon Alta mobile credential used at a door reader in Downers Grove
Alta door accessPhones and cards open the doors you approve.
Avigilon access control panel, controller and readers (official Avigilon product photo)
Panel serviceControllers wired, tested and documented.
Avigilon dome camera mounted above a commercial doorway
Adjustments and repairViews and settings corrected on site.

What BTI handles, from install to support

Pick the work you need now and the responsibilities that continue after go live. Each item is itemized in your proposal.

Avigilon camera installs

H6 and H5 cameras placed from a site walk.

Avigilon Alta access

Cloud door access with mobile credentials.

Avigilon Unity

On premises video and access for larger sites.

Upgrades

Move older Avigilon systems to current platforms.

Takeovers

Recover admin access, document and support the system.

Service and repair

Cameras, doors, servers and network diagnosed end to end.

Multi-site standards

One naming and permission standard across sites.

Health monitoring

24/7 system health and alert monitoring available.

Avigilon products

Avigilon products we install for Wheeling and Buffalo Grove sites

Official Avigilon product images. Models are selected after the site walk and itemized in your proposal.

Avigilon H6A dome cameraH6A domeAI video dome
Avigilon H6A bullet cameraH6A bulletExterior bullet
Avigilon H5A multisensor cameraH5A multisensorWide areas from one mount
Avigilon H6A PTZ cameraH6A PTZPan, tilt and zoom
Avigilon Alta Video Intercom Reader ProAlta Video Intercom Reader ProVideo, intercom and reader in one
Avigilon Alta mullion smart readerAlta mullion readerFor narrow door frames
Avigilon Alta single door controllerAlta single door controllerOne door, cloud managed
Avigilon Unity Access rack applianceUnity Access applianceOn premises access control
Alta or Unity

Choose the Avigilon path that fits your sites

Avigilon Alta runs video and door access in the cloud with mobile credentials. Avigilon Unity runs on premises for organizations that want local servers and deeper integration.

We compare both against your sites, IT rules and budget, then document the choice so your team knows who administers what.

Watch

Avigilon Alta and Unity explained

See how Avigilon video and access control fit offices, warehouses and campuses.

How a project runs

A predictable project from first call to support

1

Site walk

Doors, views, lighting, network closets and who uses the video and access system today.

2

Design and quote

Cameras, doors and licensing matched to each view and opening, itemized line by line.

3

Install and program

Mounted, aimed, programmed and labeled around your hours and access rules.

4

Test and hand off

Every view and door tested with you, documented, then supported by our team.

One accountable team for every location

Multi-site organizations get one standard for naming, users, permissions and support, while each building keeps the design its layout needs.

Over 40years in business
24/7NOC/SOC
15 minclient email reply standard
3.99%financing for five years
Cover of the BTI 2026 Motorola Solutions Avigilon Alta and Unity buyers guide
Local needs

Avigilon security for Schaumburg offices and Hoffman Estates campuses

Multi tenant offices in Schaumburg, distribution sites in Elk Grove Village and medical offices in Arlington Heights each need different camera views and door rules.

Before you buy, ask for a site walk that maps every view and opening, and a clear answer on Alta versus Unity.

Chicagoland service areas

BTI Communications Group, LTD. serves Chicago and the surrounding suburbs. Pick your area for local services.

Over 40 years of IT, security and communications work. Call 630-343-1322 for security or 312-492-2613 for IT, or book a free consultation.

Get a free consultation
FAQ

Questions from Northwest Suburbs businesses

Is BTI an Avigilon dealer near Schaumburg?

Yes. BTI is Avigilon certified and a top Avigilon partner, serving Schaumburg, Arlington Heights and the Northwest Suburbs from our Downers Grove office.

Does BTI design and sell Avigilon systems?

Yes. BTI designs, sells, installs and supports Avigilon cameras, Avigilon Alta access control and Avigilon Unity.

What is the difference between Avigilon Alta and Unity?

Alta is cloud managed with mobile credentials. Unity runs on premises. We compare both against your sites, IT rules and budget.

Can you support Avigilon Alta (formerly Openpath) systems?

Yes. Avigilon Alta (formerly Openpath) systems can often be supported and expanded after we review the account and hardware.

Can you take over our existing Avigilon system?

Yes. We review the servers, cameras, licenses and admin access, then document and support the system.

Does health monitoring mean someone watches our video?

No. 24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC is device and system health. Live observation is a separate scope.

Can Avigilon cameras and doors work together?

Yes. Alta and Unity can link door events with video so authorized reviewers see what happened.

What financing is available?

BTI offers 100% financing for parts, labor and licensing at 3.99% for five years. Project-only, co-managed and fully managed scopes are all available.

How fast does BTI respond?

Sales inquiries get a reply from a BTI engineer within one business day. Managed support clients reach the team in real time by phone, and client emails get a reply within 15 minutes.

Which Northwest Suburbs communities do you serve?

Schaumburg, Arlington Heights, Elgin, Palatine, Hoffman Estates, Elk Grove Village, Des Plaines, Rolling Meadows, Mount Prospect, Wheeling, Buffalo Grove, Itasca and nearby communities, from our Downers Grove office.

Visit or call

BTI Communications Group, LTD., Downers Grove

1441 Branding Ave, Suite 200, Downers Grove, IL 60515. Call 630-343-1322.

Our Downers Grove office is roughly 12 to 25 miles from most Northwest Suburbs communities. Projects are scheduled at your site or delivered remotely.

Service areas

  • Schaumburg
  • Arlington Heights
  • Elgin
  • Palatine
  • Hoffman Estates
  • Elk Grove Village
  • Des Plaines
  • Rolling Meadows
  • Mount Prospect
  • Wheeling
  • Buffalo Grove
  • Itasca
  • Authorized and Certified Avigilon
  • Illinois License 127.001638
  • Over 40 years
  • SOC 2 NOC/SOC
  • ISO 27001 compliant
  • GSA contract holder (47QTCA21D00BA)
  • 100% financing for parts, labor and licensing at 3.99% for five years
Your next step

Get an Avigilon system designed, installed and supported by one team

Your free Avigilon consultation includes a site walk with a BTI security engineer, a scope of work with the cameras, doors and licensing we recommend and why, and an itemized quote with options for your Northwest Suburbs sites.

BTI Communications Group, LTD., 1441 Branding Ave, Suite 200, Downers Grove, IL 60515. Illinois security license 127.001638.

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