Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Card, mobile and cloud access control systems for warehouses, distribution centers, plants, offices, multi-tenant buildings, medical groups and public buildings in Bolingbrook, Romeoville, Joliet, Plainfield, Lockport, New Lenox, Mokena and Frankfort. One team designs the system, installs the door hardware and supports it after go live.
BTI Communications Group, LTD. designs, installs and supports commercial access control systems across Will County, IL from its Chicagoland office in Downers Grove, and has been in business for over 40 years. We install and take over Brivo, Avigilon Alta (formerly Openpath), Avigilon Unity, Kantech, RS2 and Axis systems for buildings in Bolingbrook, Romeoville, Joliet, Plainfield, Lockport, New Lenox, Mokena and Frankfort. Call 630-343-1322 or book a free site survey.
Bolingbrook, Plainfield, New Lenox and Mokena have regional offices and office parks with lobbies, elevators, parking and suites. We set up entry by department and floor, visitor check in at the front desk and lockdown from one screen.
Property managers need common doors, garages and elevators on one system, with each tenant managing its own people. Cloud platforms let a building manager and a tenant admin each see only what they should.
Staff only corridors, medication rooms and records rooms need access by role and an audit trail, while patient entries stay welcoming during clinic hours.
Warehouses, distribution centers and plants in Romeoville, Bolingbrook, Joliet, Elwood and Lockport need restricted zones, shift schedules, temp worker and contractor badges, driver entrances and dock and gate control.
Public buildings need lockdown from one button, visitor screening at the main office and schedules that change with the school year, events and elections.
Snow, ice and salt are hard on exterior doors and gates. We choose readers, enclosures and door hardware rated for Chicagoland winters and plan heaters or covers where needed.
We are not tied to one brand. We recommend the platform that fits your building, your IT team and the hardware already on your doors, and we can run more than one where a portfolio already has a mix.
| Platform | Where it fits in Will County | Learn more |
|---|---|---|
| Brivo | Cloud access for multi-site operators and property managers. BTI designs, sells, installs, supports and takes over existing Brivo accounts. Eagle Eye cloud video is part of Brivo. | Brivo |
| Avigilon Alta (formerly Openpath) | Cloud and mobile first access with touchless entry, a good fit for offices, clinics and multi-tenant buildings. | Avigilon Alta access control |
| Avigilon Unity | On premises access and video from one platform for large plants, campuses and distribution buildings. | Avigilon Unity access control |
| Kantech | EntraPass for sites that want an owned, on premises system with optional web and mobile access. BTI is a Kantech Global Edition Certified Partner. | Kantech EntraPass |
| RS2 (Acre) | Enterprise access control for organizations with many doors, buildings and complex schedules. | RS2 access control |
| Axis | Network door controllers and intercoms from an Authorized and Certified Axis Gold Partner. | Axis access control |
| Software House C-CURE 9000 | Enterprise access control with deep video integration for large and regulated sites. | Software House C-CURE 9000 |
| Alarm.com for Business | Access control, video and intrusion in one app for smaller offices and branch sites. | Alarm.com access control |
Not sure which way to go? Compare cloud and on premises options in our cloud access control overview, or download the 2026 Commercial Access Control Systems Guide (PDF).
Both are good choices. The right one depends on how many sites you run, who manages users and what your IT team wants to host.
| Question | Cloud (Brivo, Avigilon Alta) | On premises (Kantech, Avigilon Unity, C-CURE, RS2) |
|---|---|---|
| Who manages users? | Any admin from a browser or phone, from anywhere | Usually a workstation on your network, with optional web clients |
| Several buildings across the suburbs? | One account for every site, no servers | A central server with each site linked over your network |
| Internet outage at a site? | Panels keep making decisions locally and sync later | Not affected, the system runs on your network |
| Updates | Delivered by the platform | Planned with your IT team |
| Good fit | Offices, branch sites, property portfolios | Plants, campuses, schools and large distribution buildings |
Many calls start the same way: the installer closed, sold the business or stopped answering, and no one has the admin login. We take over existing systems, and Brivo accounts in particular, without replacing hardware that still works.
Every project is quoted in writing after the survey, with each door and license itemized. Financing at 3.99% is available for qualified buyers, subject to credit approval.
Locked doors must still let people out with one motion. Electrified locks, maglocks and delayed egress devices are designed to the building and fire codes your village has adopted, and we work with your contractor and the local fire district on approvals.
Fingerprint and face readers collect biometric data covered by the Illinois Biometric Information Privacy Act, which requires a written policy and consent. Most clients choose cards or mobile credentials instead; if you want biometrics, we follow the process your legal counsel sets.
Readers, intercoms and door operators are mounted at accessible heights under the Illinois Accessibility Code and ADA standards, and automatic openers are coordinated with access control so a badge or button opens the door.
Door events, user changes and admin actions are logged, so you can answer an auditor, insurer or investigator with facts.
A badge event means more with video beside it. We connect doors to security cameras in Will County so a denied badge or a forced door opens the matching clip, and we link access control with intrusion alarms so the building arms itself when the last person badges out.
Access control lives on your network, so it should be secured like the rest of your IT. Our IT team segments door controllers, keeps firmware current and watches for problems through the 24/7 NOC/SOC. If you also want IT support, see managed IT in Will County.
Our Chicagoland office is at 1441 Branding Ave, Suite 200, in Downers Grove, near I-88 and I-355. Most Will County sites are about 9 to 30 miles from our Downers Grove office in a straight line, down I-355 to the I-55 and I-80 corridors, so on site visits are a short drive. Remote support and our 24/7 NOC/SOC cover every site around the clock.
About 9 to 17 miles from our Downers Grove office, straight down I-355. Distribution centers, fulfillment buildings, industrial parks and offices along I-55.
About 19 to 30 miles away. Plants, warehouses, truck yards and public buildings in Joliet and Crest Hill, and the large distribution buildings around the intermodal rail yards near Elwood and Channahon.
About 17 to 23 miles away. Offices, medical groups, schools and retail along Route 59 and Route 30.
About 22 to 25 miles away. Offices, clinics, light industrial buildings and village sites along I-80 and Route 30 in eastern Will County.
Southern and eastern Will County communities, about 28 to 37 miles away, get remote support right away and scheduled on site days.
See everything BTI does in the region on the BTI Will County hub, or the Chicagoland access control page for other Chicagoland sites.
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Security line: 630-343-1322
Main office: 312-432-5300
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 8:00 AM to 5:00 PM CT
Illinois license 127.001638
Distribution centers and fulfillment buildings along I-55 need truck gates, driver entrances, dock doors and shop floor entries tied to shift schedules, with door alarms linked to cameras so a forced door brings up the matching clip.
Plants, truck yards and warehouses near the intermodal yards need gate lanes with plate recognition and intercoms, temp worker badges and audit reports.
Offices, medical groups and multi-tenant buildings need badge and mobile access, clean visitor entry and schedules that lock doors after hours.
BTI Communications Group, LTD. serves Chicago and the surrounding suburbs. Pick your area for local services.
Chicago and Chicagoland businesses.
Western suburb businesses, served from our Downers Grove office.
Schaumburg corridor and Cook County northwest suburb businesses, served from our Downers Grove office.
North Shore and Lake County businesses, served from our Downers Grove office.
Joliet, Bolingbrook, Romeoville and Plainfield businesses on the I-55 corridor, served from our Downers Grove office.
Aurora, Batavia, Geneva and St. Charles businesses along I-88, served from our Downers Grove office.
Hammond, Gary, Merrillville, Portage and Valparaiso businesses, served from our Downers Grove, Illinois office.
Over 40 years of IT, security and communications work. Call 630-343-1322 for security or 312-492-2613 for IT, or book a free consultation.
Get a free consultationWe install eight access control platforms, so the recommendation follows your building, not a quota.
Access control, video, alarms, networks and cybersecurity come from one accountable partner.
We step in when another installer is gone and keep the hardware that still works.
Engineers and crews leave from Downers Grove for Will County sites.
Authorized and Certified Axis Gold Partner and Kantech Global Edition Certified Partner. Illinois license 127.001638.
400+ engineers, a mobile fleet and a stocked Chicagoland warehouse.
Access control is one part of a security plan built around your industry. Local examples from across Will County, IL:
Each building type asks something different of its network, doors and cameras. These are the buildings we are asked about most in Will County, IL.
BTI Communications Group, LTD. installs and supports commercial access control from its Downers Grove office for Joliet, Bolingbrook, Romeoville, Plainfield, Lockport and the rest of Will County. Call 630-343-1322.
BTI Communications Group, LTD. designs, installs and takes over commercial access control systems in Joliet, Crest Hill and nearby Will County towns from our Downers Grove office. We hold Illinois license 127.001638 and have been in business for over 40 years.
Yes. Many clients start with a main entry or server room, then add doors on the same system later.
You disable it in the software in seconds and issue a new credential. With mobile credentials there is no card to lose.
No. Our Chicagoland office is at 1441 Branding Ave, Suite 200, Downers Grove, IL 60515. Bolingbrook is about 9 miles away and Joliet about 21 in a straight line. Call 630-343-1322.
Yes. We secure lobbies, suites, elevators and parking for offices in Bolingbrook, Plainfield, New Lenox, Mokena and Frankfort.
Yes. We set up production zones, docks, gates and contractor credentials for warehouses, distribution centers and plants in Romeoville, Bolingbrook, Joliet and Elwood.
Yes. We tie truck gates, driver entrances and dock doors to schedules and credentials, add plate recognition and intercoms at gate lanes and link every door event to video.
Yes. We take over existing Brivo accounts as well as new installs. After you confirm ownership, we arrange the change with Brivo, review users and schedules and fix doors that show offline or forced.
Yes. Illinois license 127.001638.
After a free site survey we send a written, itemized proposal that lists every door, device and license.
Often. Many strikes, maglocks, exit devices and door contacts can stay. The survey shows which openings can reuse hardware and which need new readers or locks.
Yes. Brivo, Avigilon Alta and Kantech all support mobile credentials, and cards and phones can work side by side during a phased switch.
Yes. BTI holds GSA contract 47QTCA21D00BA, and we design lockdown and visitor screening for districts and public buildings.
A free consultation covers a site survey, a door schedule and a written scope.