Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
IP video design, installation and support for offices, medical buildings, plants, warehouses, schools and public sites from Schaumburg and Arlington Heights to Elk Grove Village, Des Plaines and Hoffman Estates. Every system is designed before we install it, secured on your network and supported by the same local team.

BTI Communications Group, LTD. designs, installs and services commercial security camera systems across the Northwest suburbs from its Chicagoland office in Downers Grove, and has been in business for over 40 years. We install Axis, Avigilon, exacqVision, Milestone XProtect, OpenEye, Cisco Meraki MV and Brivo Eagle Eye, and we secure every camera on your network. Call 630-343-1322 or request a free site assessment.
On this page: Design By site type Platforms Analytics Network security Illinois rules Cities served FAQ
Most camera complaints trace back to design: a lens too wide to identify a face at the door, a parking lot camera blinded by headlights, a loading dock with a blind spot between doors. We start every the Northwest suburbs project with a site walk and a written design.
You see the coverage map, the camera list and the recording plan before you approve anything. That is also the document your insurer, landlord or auditor can review.

Lobbies, parking structures, perimeter and loading areas for headquarters and office parks in Schaumburg, Arlington Heights, Rolling Meadows, Hoffman Estates and Des Plaines, with video tied to the badge reader at each entry.
Common area, garage and elevator lobby coverage that property managers can share with tenants and security staff, with access by role.
Production floors, dock doors, shipping and receiving and restricted rooms for plants and warehouses in Elk Grove Village, Des Plaines, Mount Prospect and Schaumburg.
Waiting rooms, entries, medication storage and parking, with privacy zones that keep exam areas out of view.
Entries, hallways, parking lots and public buildings for districts, villages and park districts, with NDAA compliant hardware and purchasing through GSA or cooperative contracts.
Lots, service drives and showrooms where inventory sits outside overnight. BTI has installed Axis cameras for a Chicagoland Ford dealership.


One camera model rarely fits a whole site. This is how we usually match cameras to the places Northwest suburb organizations need to watch.
| Area | Goal | Typical camera |
|---|---|---|
| Main entries and lobbies | Identify every person who enters | Fixed dome or bullet with a narrow field of view at face height |
| Parking lots and garages | See activity across a wide area | Multisensor or panoramic camera on a pole, roof edge or garage ceiling |
| Lot and garage entries | Capture every vehicle and plate | License plate recognition camera with its own lighting, plus an overview camera |
| Loading docks | Watch every delivery and shipment | A bullet camera at each dock door plus an overview along the dock wall |
| Perimeters | Detect people before they reach the building | Analytics camera or radar with talk down speakers |
| Server rooms and storage | Record who touched what | Small dome tied to the door reader |
Every placement is confirmed in the site design before installation.
We choose the platform per site, not per vendor. Many Northwest suburb buildings already have cameras on the wall, and we keep the ones that still perform.
| Platform | Good fit | Learn more |
|---|---|---|
| Axis | Cameras, multisensors, audio and radar from an Authorized and Certified Axis Gold Partner. | Axis cameras |
| Avigilon Unity | On premises video and analytics for plants, distribution buildings, campuses and multi-building sites. | Avigilon Unity video |
| Avigilon Alta | Cloud video for offices and smaller sites that want no on site server. | Avigilon Alta video |
| exacqVision | Flexible recorders and VMS that run with many camera brands. | exacqVision |
| Milestone XProtect | Open VMS for large and complex systems. | Milestone XProtect |
| OpenEye | Hybrid cloud video for multi-site businesses. | OpenEye |
| Cisco Meraki MV | Cloud managed smart cameras from a Cisco Meraki partner, managed with your Meraki network. | Cisco Meraki MV cameras |
| Brivo Eagle Eye | Cloud video that is part of Brivo, managed beside your Brivo doors. | Brivo |
Modern cameras do more than record. We set up the analytics each site needs and tune them so alerts stay useful instead of noisy.
Want help after hours? 24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC. See Axis audio and talk down and Axis radar.


Cameras are computers on your network. A camera system with default passwords and open ports is a way into the rest of the business. Because BTI is also an IT and cybersecurity provider, we design camera networks the way your IT team would.
Need more than cameras? See managed IT in the Northwest suburbs and cybersecurity in the Northwest suburbs.
The Illinois Eavesdropping Act (720 ILCS 5/14) restricts recording private conversations without the consent of all parties. We leave audio recording off by default and use speakers for talk down instead of microphones where privacy is a concern.
Face recognition features can collect biometric data covered by the Illinois Biometric Information Privacy Act. We leave them off unless your legal counsel approves a written policy and consent process.
Illinois law (720 ILCS 5/26-4) bars video recording in restrooms, locker rooms and changing rooms. Privacy masks keep other sensitive areas out of view.
We set how long footage is kept, who can export it and how exports are logged, so you can show how video is controlled.
Government buyers and federal contractors can choose cameras and recorders that meet Section 889 of the NDAA.
GSA contract holder (47QTCA21D00BA). Ask about cooperative purchasing during your consultation.
Financing at 3.99% is available for qualified buyers, subject to credit approval.
Many Northwest suburb buildings still run analog or early IP cameras on an aging recorder. A full rip and replace is rarely needed.
BTI has installed Avigilon cameras and Avigilon Alta (formerly Openpath) access control for clients in Downers Grove, a few minutes from our office, and Axis cameras for a Chicagoland Ford dealership.
Download the Commercial Security Self Assessment Checklist (PDF) to review your own site first.
Crews, lifts and replacement cameras leave from our Downers Grove office. Northwest suburb sites are about 12 to 25 miles away in a straight line, and remote support and our 24/7 NOC/SOC cover every site around the clock.
About 16 to 18 miles north of our Downers Grove office. Corporate offices, Class A buildings along Woodfield Road and Martingale, and village and school sites near I-90 and Route 53.
About 12 to 17 miles north. Elk Grove Village is home to one of the largest industrial parks in North America, next to O'Hare, with more than 5,600 businesses. Des Plaines and Mount Prospect sit on the same corridor.
About 18 to 24 miles from Downers Grove. Office parks, medical groups and village buildings along Rand Road, Northwest Highway and Lake Cook Road. Buffalo Grove is listed for the Cook County part.
DuPage County and the western suburbs are covered on the DuPage County hub. Chicago and the rest of Chicagoland stay on the Chicago hub.
BTI Communications Group, LTD. serves Chicago and the surrounding suburbs. Pick your area for local services.
Chicago and Chicagoland businesses.
Western suburb businesses, served from our Downers Grove office.
Schaumburg corridor and Cook County northwest suburb businesses, served from our Downers Grove office.
Over 40 years of IT, security and communications work. Call 312-492-2613 or book a free consultation.
Get a free consultationSee how we design cameras, access control and alarms for each industry.
BTI Communications Group, LTD. designs and installs commercial camera systems from its Downers Grove office. Call 630-343-1322.
No. Our Chicagoland office is in Downers Grove. Crews, lifts and replacement cameras leave from there.
Yes. BTI is an Authorized and Certified Axis Gold Partner.
Yes. We reuse usable cabling and cameras when it makes sense, and replace recorders and failing devices on a plan.
Naperville and the rest of DuPage County are on our DuPage County camera page. This page covers the Cook County northwest suburbs.
Request a free site assessment. You receive a coverage design and a written scope.
A free assessment includes a site walk, a coverage design and a written scope.