Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

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Avigilon Dealer in Waukegan, Vernon Hills and Lake County

Avigilon cameras, Avigilon Alta access control and Avigilon Unity designed, installed, supported, repaired, upgraded and licensed for businesses in Waukegan, Vernon Hills, Libertyville and Mundelein, by an Avigilon Dealer and installer that gives itemized pricing on every quote. Delivered by BTI Communications Group from our Downers Grove office.

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Why BTI for Avigilon in Lake County

Specific reasons Lake County organizations choose BTI to install, support, license and upgrade Avigilon security systems.

  • Over 40 years in business. BTI started in Chicago in 1985, opened Los Angeles in 2001 and Phoenix in 2006, and has delivered commercial security since the 2010s.
  • Avigilon Dealer. BTI designs, sells, installs, licenses and supports Avigilon Unity on-premise video and access control and Avigilon Alta cloud security, including systems another company installed.
  • Analytics on every system. BTI deploys video analytics on every solution it sells, so Avigilon appearance search, unusual motion and alerts are set up for how your site runs.
  • One team from quote to upgrades. The team that designs and installs your cameras also handles licensing renewals, repairs, firmware and upgrades, with no handoff to another vendor.
  • 4-hour onsite emergency response under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284. Our 24/7 NOC/SOC has handled more than 10,000 alerts with zero missed.
  • 1-day engineer response. A one-business-day engineer response for on-site service needs, from our Downers Grove office.
  • 100% financing. Qualifying projects can be 100% financed, covering hardware, licensing and labor.
  • Licensed and prequalified. Illinois security license 127.001638. BTI is an ISNetworld member and holds a GSA contract.
  • ISO 27001 compliant. Our processes are independently reviewed through the TAG ISO 27001 Compliance Program, so remote access to your cameras stays controlled and documented.
  • Local to Lake County. Engineers serve Waukegan, Vernon Hills, Libertyville and Mundelein from our Downers Grove office.

Get an Avigilon quote or call security sales: 630-343-1322

Local needs in Lake County IL

Avigilon security for Waukegan and North Chicago organizations

A Waukegan production location, a Vernon Hills office and a Deerfield professional team each need different camera views and door rules.

BTI designs, sells, installs and supports Avigilon cameras, Avigilon Alta and Avigilon Unity across the I-94 and Route 41 corridors, Vernon Hills and Lincolnshire office parks and Waukegan and Gurnee industrial areas, along I-94, the Tri-State, Route 41 and Route 60. Our Downers Grove office is about 22 to 38 miles away from most Lake County IL communities.

BTI has been in business for over 40 years and has delivered commercial security since the 2010s. 4-hour onsite emergency response is available under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284.

Avigilon work for Lake County IL industries

Every item is itemized in your proposal. These are the jobs we plan most often in Lake County.

Life sciences and healthcare

Lake County has a large life sciences and healthcare employer base, and those buildings need door schedules by lab and controlled entries.

Manufacturing and distribution

Plants and warehouses in Waukegan, Gurnee and Mundelein need exterior coverage and dock door control.

Corporate offices

Deerfield, Lincolnshire and Vernon Hills offices need mobile credentials and lobby visitor flow.

Prefer to talk? Call 630-343-1322.

Avigilon Camera Support for Lake County IL

At BTI, we’re committed to your peace of mind all day, every day. Enjoy seamless, 24/7 monitoring and support of your Avigilon Unity security systems, a truly invaluable service offered for those subscribed to our GlobalView Maintenance program. Experience optimized Avigilon camera security and surveillance. Contact BTI today!

Avigilon Camera Installation

Whether you run a business, government office, school or house of worship, BTI can provide all the infrastructure and labor needed for your Avigilon camera and access control systems to function reliably.
avigilon bti building edited

Avigilon Camera Maintenance

Avigilon camera maintenance includes hardware, software, firmware, and image quality adjustments as needed. Contact BTI for time and material or service contract support.

avigilon smart video view

Access Avigilon Camera Upgrades

Avigilon cameras are designed to improve over time through firmware and software upgrades. Contact BTI to discuss your upgrade requirements.

Why BTI for Avigilon Unity CCTV/Video Design, Installation, and Support

Fast, Accurate Avigilon Unity Quotes, Installation, and Integration

BTI delivers fast, accurate Avigilon Unity quotes and designs , scoped correctly the first time. We offer extended 24/7 nationwide support for integration with new and existing alarm, access control, CCTV, visitor management, mustering, and life-safety platforms. BTI is an ISNetworld member, so our installation teams work within complex heavy industrial safety and security policies, including Fortune 500 deployments. Our support processes are ISO 27001 compliant, independently reviewed through the TAG ISO 27001 Compliance Program, and our teams have complete familiarity with complex Avigilon Unity integration and system support. Lastly, BTI’s volume and experience within the Motorola Security ecosystem give clients strong product availability and responsive support.

See every BTI IT and security service in Lake County IL on our BTI Lake County IL hub.

BTI technician troubleshooting a door access control system

Get Unity Video Security Solutions Installed, serviced, and upgraded by BTI throughout Lake County

Whether you’re upgrading old systems, combining facility operations, or have a new build, BTI will help you get the most from your Avigilon Unity video security solution. Experience expert design, itemized pricing, safe, quality installation from an ISNetworld member, and ISO 27001 compliant support from a high volume Avigilon Dealer.
avigilon unity video managment

Unity Video

On-premise video management with AI powered analytics and cloud-managed features.

Avigilon dome IP camera

Unity Cameras

BTI offers the full catalog of Avigilon security cameras.

Avigilon unity cloud

Avigilon Unity Cloud Services

Enable cloud connectivity for Unity video services, simplifying management across multiple locations. With Unity cloud services, teams can monitor, maintain, and respond in real-time to threats and alerts.

Client stories

The kind of security partner Lake County IL businesses stay with

Dave Tourjé
Dave Tourjé
★★★★★
The entire team at BTI that I had the pleasure of working with exceeded my expectations. They tool my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!
Rebecca Gadomski
Rebecca Gadomski
★★★★★
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Bob Bullock
Bob Bullock
★★★★★
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.
 Jeff Valencia
Jeff Valencia
★★★★★
Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!
 Jorge Fonseca
Jorge Fonseca
★★★★★
Great Company! Amazing service and friendly staff!
Michael Gadomski
Michael Gadomski
★★★★★
Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.
Andy Wieser
Andy Wieser
★★★★★
Very responsive and good at troubleshooting/problem solving.

BTI Can Help You Choose the Correct Avigilon Unity Camera for Your Needs

Our team has comprehensive knowledge of the features and capabilities that come with Avigilon Unity video surveillance. We provide fast and accurate quotes and designs for Avigilon’s on-premise, cloud, or hybrid security solutions that fit your business goals, growth, and compliance requirements.

Key Features for Cloud-Based & On-Premise Cameras

AI- Powered Video Analytics • HD Video • Edge-Based Processing • Smart Search Function • Edge Storage Options • End-to-End Encryption

Dome Security Cameras

Avigilon H5A camera on white background

Low profile cameras, good for public spaces Indoor and outdoor options.

Multi-Sensor Cameras

Avigilon H4 Multisensor Camera

Best for large areas like parking lots, campuses, or warehouses, where 360° coverage is needed.

Specialty CCTV Cameras

Avigilon H5A modular camera family on white background

Unique installations where traditional cameras are too large or mobility is required.

Bullet IP Cameras

Avigilon HS5L Bullet camera on white background

Has many outdoor uses, ranging from perimeter monitoring to license plate recognition.

Avigilon On-Premise Security Platforms & Avigilon Cloud Security Solutions

Avigilon Unity on premise

Avigilon Unity

On-Premise Video Security

Formerly Formerly Avigilon ACC

motorola on premise access control

Avigilon Unity

On-Premise Access Control

Formerly Formerly Avigilon ACM

avigilon alta video

Avigilon Alta

Cloud Video Security

Formerly Formerly AVA Security

motorola cloud access control

Avigilon Alta

Cloud Access Control

Formerly Formerly Openpath Door Access Control

Avigilon Alta & Unity Access Control Integration

avigilon alta access video security

BTI can help you integrate your Avigilon Unity video surveillance with Avigilon Alta or Unity access control to create a centralized platform that simplifies management, enhances visibility, and scales with your business.

How BTI Delivers a Motorola Security Solution

1
professional Avigilon security camera design

Strategy

We start with a conversation about your requirements, goals, risks, and facility operations.

2
Get Avigilon camera pricing and system install quotes.

Design

Our security engineers then design a custom security solution tailored to your operational needs.

3
Our technicians hit the mark, providing expert installation.

Implementation

BTI technicians handle everything from low-voltage installation to system configuration.

4
Get ongoing support for your Avigilon Unity camera system.

Solution Delivered

After testing, you receive a turnkey Unity video security system with training and support.

Common Avigilon Maintenance Requirements

Common issues affecting camera performance include wiring and connectivity, improper installation and mounting, focus, and change of scene adjustments, and recording server adjustments.

Warranty Replacements

Have an Avigilon camera under warranty but not sure how to get a replacement or repair? We can help support your Avigilon RMA return and repair of supported Avigilon cameras.

bti van moody church 2

Remote and Onsite Support for Avigilon Alta and Avigilon Unity Access and Video

BTI Communications Group is a long-standing, high volume, Avigilon Dealer with years of experience through product iterations from Avigilon ACC video (now Avigilon Unity Video) and Avigilon ACM access control (now Avigilon Unity Access Control) as well as the original openpath access control and AVA security camera programs (now Avigilon Alta Access and Avigilon Alta Video). BTI is an Avigilon Dealer

bti tech installing avigilon

Avigilon Unity, Formerly Avigilon ACC & Avigilon ACM

Avigilon Unity is an AI-driven, on-site security suite that embodies the key features of the original Avigilon collection, including the Avigilon Control Center, Avigilon Cloud Services, and Access Control Manager. It’s tailored for businesses seeking to oversee their systems through a unified and expandable platform.

Software Updates

Avigilon offers software updates to improve the quality of your cameras, AI analytics, and access control systems over time.

Troubleshooting

Our team has extensive experience in diagnosing and resolving connectivity problems.

Upgrade Assistance

Experienced pros at BTI will help you make the most of your budget for upgrades to all of your Avigilon on-premise security systems.

Watch the Motorola Solutions Avigilon Alta & Unity Buyer's Guide Video

Cover image for BTI’s 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide for cameras, access control, support, upgrades, expansion, and converged security architecture.

2026 Motorola Solutions Avigilon Alta & Unity Buyer's Guide

Compare Motorola Solutions Avigilon Alta and Avigilon Unity for cameras, access control, cloud security, on-premise video, support, upgrades, expansion planning, and converged security architecture. This BTI buyer’s guide helps organizations choose the right Avigilon platform, plan accurate system designs, coordinate IT and cybersecurity requirements, and understand long-term service and lifecycle support options.

Welcome to the 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide. This guide is essential for organizations evaluating Avigilon cameras, access control, and converged security architecture.

Avigilon is a strategic security architecture decision, not just a product purchase. It involves cameras, access control, networking, and cybersecurity. Planning must integrate physical security, information technology, and cybersecurity. BTI partners with organizations to guide architecture decisions, ensuring systems are designed, documented, and supported for long-term value.

Choosing between Avigilon Alta and Unity is crucial for system design. Alta is cloud-native, ideal for multi-tenant and tech environments, while Unity suits large facilities with complex integrations. Accurate design and quotes are vital to avoid costly errors. Evaluate deployment models, access control, video management, and information technology requirements carefully.

BTI offers a comprehensive approach to Avigilon architecture, integrating physical security, information technology, and cybersecurity into a cohesive model. This eliminates siloed operations and ensures a seamless transition from design to support. Using System Surveyor, BTI provides detailed visual layouts, enabling stakeholders to evaluate and approve plans confidently before procurement.

Avigilon partner quality is crucial for project success. The right partner transforms Avigilon’s complex ecosystem into a practical, cost-effective security architecture. BTI ensures precise design, avoiding unnecessary scope and change orders, while integrating legacy systems. BTI combines security expertise, information technology knowledge, and lifecycle support for reliable, high-quality outcomes.

BTI offers a comprehensive capability stack for Avigilon design, service, support, and expansion. This includes physical security design, network infrastructure, cybersecurity, manufacturer coordination, documentation, and compliance readiness. BTI integrates these disciplines into a single accountable engagement, ensuring seamless service delivery and eliminating gaps often found when handled by separate vendors.

Avigilon Alta offers cloud-managed access control, video, and intrusion solutions. Manage doors and credentials via a centralized dashboard, with mobile credentials and Apple Wallet support. Enjoy remote visibility and event review across sites. Alta Protect enhances site protection with video analytics and alerts, ideal for multi-tenant buildings, tech companies, and cloud-first workplaces.

Avigilon Alta enhances security for multi-tenant office buildings by managing tenant access and shared spaces from a single cloud dashboard. Multifamily properties benefit from mobile access and automated vendor management. Technology companies can streamline smartphone-first access and remote administration. Consider upgrading access control for improved security and efficiency.

Avigilon Unity offers robust on-premise security solutions for hospitals, clinical facilities, and complex environments. It provides enterprise-grade video management, sophisticated access governance, and deep integration capabilities. Ideal for high camera counts and complex access policies, Unity ensures compliance and data sovereignty. BTI supports new deployments, expansions, and service takeovers.

Healthcare facilities demand robust security. Avigilon Unity excels in managing public access, restricted zones, and compliance in hospitals. It supports emergency department access, pharmacy protection, and behavioral health management. BTI’s converged model ensures seamless integration across security, information technology, and clinical operations, addressing complex needs with advanced video management and sophisticated access control.

Avigilon’s architecture is tailored for diverse industries, from healthcare to education. BTI assists in selecting the right model , Alta, Unity, or hybrid , based on specific needs like cloud access, on-premise video, and cybersecurity. Each vertical, such as commercial real estate or government, benefits from customized solutions ensuring optimal security and operational efficiency.

BTI tailors Avigilon solutions for high-security, distributed, and regulated sectors like data centers, manufacturing, retail, banking, aviation, and law enforcement. Unity excels in complex, high-security environments, while Alta suits cloud-managed, distributed sites. BTI’s expertise ensures systems align with network, identity, and cybersecurity needs, providing comprehensive support and documentation.

Avigilon projects require integrated information technology, cybersecurity, and physical security planning. Whether using Alta cloud or Unity on-premise, systems interact with network infrastructure, identity policies, and compliance processes. Unity demands deeper integration into server and cybersecurity environments. BTI’s layered operating model ensures Avigilon systems are managed, auditable, and supportable security programs.

Evaluate your Avigilon platform choice with this checklist. Opt for Avigilon Alta for cloud-managed access, mobile credentials, and remote management. Choose Avigilon Unity for on-premise control, large facility security, and advanced integrations. BTI supports hybrid deployments and can assess your needs before committing to an architecture.

BTI’s Avigilon deployment process minimizes operational risk by aligning organizational goals and clarifying scope and costs. It includes facility assessment, System Surveyor layouts, architecture recommendations, and detailed design for cameras, access control, and credentials. Network and cybersecurity reviews precede installation, followed by procurement, configuration, and training. Managed support and lifecycle reviews ensure long-term system health.

Let’s explore example Avigilon architecture scenarios. For a multi-tenant office, BTI uses Avigilon Alta for cloud-managed security. In hospitals, Avigilon Unity ensures on-premise video management and access control. For tech companies, BTI leverages Avigilon Alta for a modern, mobile-first access experience. These scenarios illustrate BTI’s tailored approach to diverse security needs.

BTI is more than an Avigilon installer; it’s a partner in architecture, security, and lifecycle support. Avigilon Alta excels in cloud-first environments, while Unity suits on-premise needs. BTI ensures the right platform, design, and support, maximizing security outcomes and operational visibility, reducing vendor confusion, and enhancing long-term reliability.

BTI offers comprehensive Avigilon services, from quotes to support reviews and upgrades. Our no-obligation Security Architecture Review assesses your facility’s needs, ensuring a tailored solution. We evaluate existing systems, compare Alta versus Unity, and provide phased recommendations. Contact BTI for expert guidance and a clear path forward.

A Trusted Security Services Provider for SMBs & Enterprise Level Organizations

At BTI, we like to help businesses of all sizes maintain resilience and reduce risk through world-class video security, access control, alarm, voice, data, and IT security services and consulting.

Industries We Support

BTI Provides On-Site Avigilon Support Throughout Lake County IL from Its Mobile Fleet and Downers Grove warehouse

BTI Communications Group is a long-standing Avigilon Dealer. We install and service Avigilon ACC hardware and software, as well as Avigilon ACM access control systems throughout Lake County and the Chicagoland area. We ship from our branch in Downers Grove, IL and deliver through our mobile fleet of installation and service professionals. BTI offers advanced Avigilon security products including high-resolution cameras, multi-lens cameras, intelligent analytics, door access control systems, and integration with Avigilon camera AI analytics and third-party software. Avigilon Unity solutions help businesses, government, schools, and educational institutions to improve security, mitigate risk, and safeguard assets. BTI provides the customized design, itemized pricing, installation, and support your business needs throughout Lake County IL and the rest of Chicagoland.

Serving Lake County IL

Providing certified expert security design, installation, service, and support throughout Lake County IL, Northwest Indiana, and the Wisconsin border. Browse coverage by region below.

Counties: Cook County, Lake County, DuPage County, Grundy County, McHenry County, Will County, Dekalb County, Kane County, Kendall County, Jasper County (Indiana), Lake County (Indiana), Newton County (Indiana), Porter County (Indiana), Kenosha County (Wisconsin).

Chicago

Chicago

DuPage County & Western Suburbs

AddisonAuroraBartlettBensenvilleBloomingdaleBolingbrookCarol StreamClarendon HillsDarienDowners GroveElmhurstGlen EllynGlendale HeightsHanover ParkHinsdaleItascaLisleLombardNapervilleOak BrookRoselleSchaumburgVilla ParkWarrenvilleWayneWest ChicagoWestmontWheatonWillowbrookWood DaleWoodridge

Cook County, North & Northwest

Arlington HeightsBarringtonBartlettBuffalo GroveDes PlainesElk Grove VillageEvanstonGlencoeGlenviewHanover ParkHarwood HeightsHoffman EstatesKenilworthLincolnwoodMorton GroveMount ProspectNilesNorthbrookPalatinePark RidgeProspect HeightsRolling MeadowsSchaumburgSkokieStreamwoodWheelingWilmetteWinnetka

Cook County, West & Near-West

BellwoodBerkeleyBerwynBroadviewBrookfieldCiceroElmwood ParkForest ParkFranklin ParkHillsideLa GrangeLa Grange ParkMelrose ParkOak ParkRiver ForestRiver GroveRiversideSchiller ParkStone ParkWestchester

Cook County, South & Southwest

AlsipBedford ParkBlue IslandBridgeviewBurbankCalumet CityChicago HeightsChicago RidgeCountry Club HillsCountrysideEvergreen ParkFlossmoorFrankfortGlenwoodHarveyHazel CrestHickory HillsHomewoodLansingLemontLincolnwoodLyonsMarkhamMattesonMidlothianOak ForestOak LawnOrland ParkPalos HeightsPalos HillsPalos ParkPark ForestPosenRobbinsSouth HollandSummit ArgoTinley ParkWestern SpringsWillow Springs

Will County & Southwest Chicagoland

BeecherBolingbrookChannahonCrest HillCreteFrankfortJolietManhattanMokenaNapervilleNew LenoxPlainfieldRomeovilleShorewoodUniversity ParkWoodridge

Kane County & Fox Valley

AlgonquinAuroraBataviaBurlingtonCarpentersvilleDundeeElginEolaGenevaHampshireKanevilleMaple ParkMontgomeryNorth AuroraPlato CenterSaint CharlesSouth ElginSugar Grove

Lake County & Northern Chicagoland

AntiochBarringtonBuffalo GroveDeerfieldFox LakeGrayslakeGurneeHighland ParkHighwoodLake BluffLake ForestLake VillaLake ZurichLibertyvilleLincolnshireLong GroveMundeleinNorth ChicagoRound LakeRussellVernon HillsWadsworthWaucondaWaukeganWinthrop HarborZion

McHenry County & Northwestern Chicagoland

AldenAlgonquinCaryCrystal LakeHarvardInglesideIsland LakeLake In The HillsLakewoodMarengoMchenryRichmondRingwoodUnionWonder LakeWoodstock

DeKalb County & Far West Exurbs

GenoaKingstonMaltaSycamoreWaterman

Kendall & Grundy Counties

BracevilleBristolCoal CityMinookaOswegoPlanoSandwichSouth WilmingtonYorkville

Northwest Indiana & Wisconsin Border

ChestertonCrown PointGaryHammondHighlandHobartKenoshaLowellMerrillvilleMunsterPleasant PrairieRensselaerSaint JohnScherervilleValparaisoWhiting

We Provide Avigilon Camera Support For Lake County IL

We are always ready and eager to assist you, whether it’s through a phone call or an email. At BTI Communications Group, your satisfaction is our goal. Let’s make Lake County IL safer, together. Contact Us Today!

Office hours: Monday to Friday, 8:00 AM to 5:00 PM CT.

Emergency support is available 24/7. Call 800-435-7284.

Our Downers Grove office is about 22 to 38 miles away from most Lake County IL communities.

BTI Communications Group in Downers Grove, IL

santa-fe-springs-office

Ready when you are

Request a quote or free consultation!

What's included in your free consultation and security plan?

  • Site survey of your facility’s security needs
  • Detailed scope of work with which device we recommend and why
  • Custom security floor plan illustrating camera, access control, and alarm equipment laid out in System Surveyor
  • Itemized and fully transparent quote with no hidden cost or fees

Request your free consultation

Tell us about your IT, security, or communication challenges , no obligation.
Security

Let's Start a Conversation

What's the best way for us to contact you?

Avigilon services we provide in Lake County

Avigilon camera installation

Avigilon camera design and installation for Lake County, with coverage, lenses and analytics matched to each site.

Avigilon Unity video

Avigilon Unity on-premise video, formerly Avigilon Control Center, with servers and storage sized for retention and appearance search.

Avigilon Unity access control

Avigilon Unity access control, formerly Access Control Manager, installed and integrated with video.

Avigilon Alta cloud video

Avigilon Alta cloud video security managed from a browser or phone.

Avigilon Alta cloud access control

Avigilon Alta cloud access control, formerly Openpath, with mobile credentials.

Avigilon video analytics

BTI deploys video analytics on every solution it sells, with appearance search, unusual motion and alerts set up for how your site runs.

Avigilon support, service and repair

Service, repair, software updates and warranty replacements for Avigilon systems, including systems another company installed, with 4-hour onsite emergency response under BTI support agreements.

Avigilon upgrades, ACC to Unity and Alta

Upgrades from Avigilon Control Center to Avigilon Unity, and moves of all or part of a site to Avigilon Alta cloud.

Avigilon Unity licensing and Alta subscriptions

Avigilon Unity channel licenses and Avigilon Alta subscriptions audited, quoted, renewed and activated for you.

Avigilon security for local industries

Avigilon systems for healthcare, education, government, manufacturing, logistics and warehousing, utilities, parking venues and nonprofits.

Avigilon installation, support, licensing and pricing questions in Lake County

Who installs Avigilon cameras in Waukegan, Vernon Hills and Libertyville?

BTI Communications Group is an Avigilon Dealer that designs and installs Avigilon Unity video and access control and Avigilon Alta cloud security across Lake County, including Waukegan, Vernon Hills, Libertyville and Mundelein. Engineers work from our Downers Grove office. Call security sales at 630-343-1322.

How much does an Avigilon camera system cost in Lake County?

Avigilon is an enterprise platform, so cost depends on camera count and models, Unity licenses or Alta subscriptions, server and storage sizing, recording retention, cabling and labor. BTI walks the site and gives an itemized written quote, and qualifying projects can be 100% financed, covering hardware, licensing and labor.

Can BTI service, repair or support an Avigilon system another company installed?

Yes. BTI takes over existing Avigilon systems, documents them, fixes camera, server and license issues such as a "no valid license" error, applies software updates and handles warranty replacements. Support includes 4-hour onsite emergency response under BTI support agreements and a one-business-day engineer response. Emergency support is available 24/7. Call 800-435-7284.

How do Avigilon Unity licenses and renewals work, and do they expire?

Avigilon Unity on-premise video is licensed per camera channel, and access to new software versions depends on your version and support plan. Avigilon Alta is a cloud subscription that renews on a term. BTI audits your current licenses, quotes renewals or added channels, and activates them for you.

Can BTI upgrade Avigilon ACC to Unity or move us to Avigilon Alta?

Yes. Avigilon Unity is the current name for Avigilon Control Center (ACC) and Access Control Manager (ACM). BTI plans the upgrade path, checks server and camera compatibility, migrates licenses and can move all or part of a site to Avigilon Alta cloud.

Is BTI an Avigilon dealer, reseller or distributor?

BTI is an Avigilon Dealer and reseller. We are not a distributor; distributors sell to integrators. If you are searching for an Avigilon distributor or supplier, BTI can quote, supply, install and support the products directly, with one accountable team.

Where can I buy Avigilon cameras in Lake County?

Avigilon, part of Motorola Solutions, sells through authorized dealers. Buying through BTI means cameras, licenses, servers and installation are designed together, registered correctly and supported after go-live.

Which industries in Lake County use Avigilon?

BTI installs Avigilon for healthcare, education, government, manufacturing, logistics and warehousing, utilities, parking and entertainment venues, and nonprofits and faith-based organizations.

Is Avigilon NDAA compliant, and can it support compliance requirements?

Avigilon publishes NDAA compliance information for its camera lines, and BTI confirms it model by model in the quote for government agencies and federal contractors. BTI processes are ISO 27001 compliant, independently reviewed through the TAG ISO 27001 Compliance Program, and BTI is an ISNetworld member with a GSA contract.

Is Avigilon expensive compared with other camera brands?

Avigilon is priced as an enterprise platform. Its value is in image quality, appearance search and analytics that cut investigation time. BTI deploys video analytics on every solution it sells and can phase a project to fit the budget.

Related Avigilon, security and industry pages for Lake County

Get an Avigilon quote for your Lake County site

Itemized written scope after a site walk. Installation, licensing, support and upgrades from one team.

Or call security sales: 630-343-1322. Emergency support is available 24/7. Call 800-435-7284.

FAQ

Questions from Lake County IL businesses

Is BTI an Avigilon dealer near Waukegan?

Yes. BTI is an Avigilon Dealer serving Waukegan, Vernon Hills and Lake County from our Downers Grove office. We design, sell, install and support Avigilon cameras, Avigilon Alta and Avigilon Unity.

What is the difference between Avigilon Alta and Unity?

Alta is cloud managed with mobile credentials. Unity runs on premises. We compare both against your sites, IT rules and budget.

Can you support Avigilon Alta (formerly Openpath) systems?

Yes. Avigilon Alta (formerly Openpath) systems can often be supported and expanded after we review the account and hardware.

Can you take over our existing Avigilon system?

Yes. We review the servers, cameras, licenses and admin access, then document and support the system.

How far is BTI from Lake County sites?

Most Lake County sites are about 22 to 38 miles from our Downers Grove office in a straight line. Site work is scheduled, and remote health monitoring covers every site.

Does health monitoring mean someone watches our video?

No. The 24/7 system health and alert monitoring covers device and system health, backed by a 24/7 converged security NOC/SOC. Live observation is a separate scope.

What financing is available?

BTI offers 100% financing for parts, labor and licensing at 3.99% for five years. Project-only, co-managed and fully managed scopes are all available.

Which Lake County IL communities do you serve?

Waukegan, Vernon Hills, Libertyville, Mundelein, Gurnee, Lake Forest, Highland Park, Buffalo Grove, Deerfield, Lincolnshire, Lake Zurich, North Chicago and nearby communities, from our Downers Grove office.

How long has BTI done this work?

BTI has been in business for over 40 years and has delivered commercial security since the 2010s.

Do you offer 4-hour onsite emergency response?

4-hour onsite emergency response is available under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284.

IT Services

Let's Start a Conversation

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