Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
Los Angeles 562-298-5000 · Also in Chicagoland & Phoenix · Nationwide multi-site support · Client Support
Commercial security cameras, access control, alarms and managed IT for medical offices and mixed commercial buildings in Downey, served from our Santa Fe Springs office. BTI Communications Group gives your security, IT and compliance teams one accountable partner from design through day-two support.
For multi-site, regulated and public-sector organizations in Downey. Commercial only.
Existing client? 24/7 support: 800-HELP-BTITypical Downey design: Medical office and mixed commercial buildings here need controlled entries, cameras in lots and corridors, and a network that is supported along with the security systems. Our Santa Fe Springs office is about 3 miles away.

A commercial security system in Downey is usually cameras, door control and alarms for medical offices, studios and commercial suites, plus the network those systems share.

- IP security cameras
- Video analytics
- Real-time video monitoring
- Server and cloud-based solutions
- Analog to IP security upgrades

- Electronic lock installation
- Multi-technology badge readers
- Remote management
- Legacy system upgrades
- On-premise and cloud solutions
- Hardware replacement

- Multisite scalable solutions
- Real-time alerts
- Converged security NOC/SOC
- Remote management
- Commercial grade equipment
Downey is bordered by I-5, I-105, I-605 and I-710. The former NASA and Rockwell plant site is now Downey Studios and the Columbia Memorial Space Center. Medical offices along those freeway corridors are a large part of the local mix.
Medical office and mixed commercial buildings here need controlled entries, cameras in lots and corridors, and a network that is supported along with the security systems. Our Santa Fe Springs office is about 3 miles away.
BTI Communications Group, LTD. designs, installs and supports commercial security systems and managed IT for Downey from our Los Angeles office in Santa Fe Springs. We do not have a Downey office. In a straight line the office is about 3.2 miles from Downey.
Remote support and our 24/7 NOC/SOC cover every site around the clock. Downey is part of our Long Beach and Gateway Cities hub.

BTI is the City of Downey's Axis and Milestone partner, supporting security at the city's parks, library, city hall and police facilities.
In 87 seconds, Eric Brackett explains how BTI designs cameras, intrusion alarms and access control as one system for Los Angeles area businesses, including Downey, on a cloud or owned platform.

Securing a business in Los Angeles? Your cameras, intrusion alarms and access control should work as one system, with one partner from design through support. I'm Eric Brackett, Founder and President of BTI Communications Group.
I founded BTI in 1985 installing business phones. Over 40 years later, your IT, cybersecurity, cameras, door access, phones and AI share one network, with one accountable partner for it all. Commercial security systems have been part of our work since the 2010s.
We design around your site and risks: cameras that identify people and vehicles, doors controlled by schedule and role, and alarms that reach the right people. We install and support platforms like Axis, Avigilon, Kantech and DSC.
You also get a fair choice of platform. Cloud systems are convenient but more limited to customize. An owned platform can be tailored and stays yours. Either way, BTI secures it and can co-manage it with your team.
BTI is an Axis certified Gold Solutions Partner. Our Los Angeles team works from our Santa Fe Springs office. An engineer replies within one business day, and monitoring and response run through our 24/7 NOC/SOC. Public agencies can buy through our GSA contract, and through CMAS and TESMA in California.
Get your free security assessment with the form on this page, or call 562-298-5070.
Security sales for Downey is answered by our Los Angeles office team.
Call 562-298-5070Request a security quote12155 Mora Drive, Suites 1 and 2
Santa Fe Springs, CA 90670
Office main line: 562-298-5000
Cameras, door access and alarms designed to work as one system, with BTI helping you manage and maintain the value of the system after install.

These photos come from BTI jobs, not stock libraries. More project photos are in our install gallery.




★★★★★BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.
Bob Bullock, Google review
★★★★★Very responsive and good at troubleshooting/problem solving.
Andy Wieser, Google review
BTI designs, installs and supports video surveillance, access control and alarm systems from the industry's leading brands for Downey businesses. Brivo: BTI designs, sells, installs, supports and takes over existing Brivo accounts. Select a manufacturer to learn more.
What happens after you call or send the form, from first conversation to one accountable partner.
Call 562-298-5070 or book a free consultation. Tell us the address, the building type and what is in place today.
BTI reviews the facility, existing cameras, doors and alarms, infrastructure dependencies and current pain points.
Know what should change, what can stay and how the pieces will work together, before any work starts.
BTI installs, tests and documents the system, then supports, renews and expands it as one accountable partner.
Many Downey medical offices and commercial suites already have a panel or a small camera system. We start with what is in place and propose a takeover or a phased upgrade that can be done around clinic hours.
After a first site walk, install and service days are planned with access to docks, roofs and IT closets agreed in the scope.
The lead use is medical office and mixed commercial, with industrial uses closer to the freeway edges. These industry pages are the closest match.
A free checklist for access control, cameras, visitor management and alarms at your Downey site.
Get the free checklistProcurement, installation, integration and managed support for Axis camera systems.
Get the Axis guide
Medical offices and commercial suites in Downey often want one team for the network, the doors and the cameras. Month-to-month managed IT is available, and onsite emergency response follows the support agreement.
Plans cover help desk, vendor coordination, 24/7 system health and alert monitoring, and a 24/7 converged security NOC/SOC. 4-hour onsite emergency response under BTI support agreements. Without an agreement, service is best effort. Governance: ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
Serving Los Angeles since 2001, with over 40 years in business. Commercial security systems have been part of our work since the 2010s.
Call managed IT at 323-510-8003. See our Downey, CA managed IT services page for help desk, cybersecurity, governed AI and communications. The wider region is covered on our managed IT page for Long Beach, Cerritos and the Gateway Cities.
Managed IT typically runs $60 to $290 per user per month, itemized, with no surprise fees. See managed IT pricing.
BTI maintains an internal ISO 27001 compliant governance program, independently reviewed through the TAG ISO 27001 Compliance Program.
Monitoring and response run through a 24/7 NOC/SOC around the clock.
BTI is a GSA contract holder (47QTCA21D00BA) and CMAS and TESMA contract awardee (California). ISNetworld member contractor.
No. We do not have a Downey office. Our Los Angeles office is at 12155 Mora Drive, Suites 1 and 2, Santa Fe Springs, CA 90670, about 3.2 miles from Downey. Call 562-298-5070.
BTI Communications Group, LTD. designs, installs and supports commercial security cameras, access control, alarms and managed IT for Downey from our Los Angeles office in Santa Fe Springs, with a 24/7 NOC/SOC and over 40 years in business. Serving Los Angeles since 2001. BTI has installed commercial security systems since the 2010s.
BTI installs and supports Brivo, Avigilon Alta, Kantech and Software House C-CURE for doors, gates and badges, as an authorized Software House dealer and a Kantech Global Edition Certified Partner. Call 562-298-5070 to talk through readers, gates and a takeover of an existing system.
BTI is an Axis certified Gold Solutions Partner, an Authorized and Certified Avigilon Dealer, and a Kantech Global Edition Certified Partner. We also design, install and support Avigilon Alta, Brivo (including takeovers of existing Brivo accounts), Eagle Eye, Software House C-CURE as an authorized Software House dealer, Milestone XProtect as a Milestone Advanced Partner, exacqVision, OpenEye as an authorized OpenEye reseller, Bosch and Alarm.com systems, and Cisco Meraki networks as a Cisco Select Partner.
Axis Communications is a Swedish company and Avigilon is part of Motorola Solutions, a US company. Both are camera lines BTI designs and installs, and we confirm the details of every model on your quote.
It depends on the number of doors and cameras, cabling, video storage, software licensing and whether existing wiring and hardware can be reused. BTI walks the site at no cost and gives you a written, itemized quote. Qualified buyers can finance hardware and projects at 3.99%, subject to credit approval.
A commercial security systems integrator designs, installs and supports cameras, access control, alarms and the network they run on as one system, rather than handing you a single boxed product. BTI is a multi-brand integrator, so the design can use the platforms that fit the site.
Camera placement still has to follow the law and your landlord or property rules, especially in areas where people have a reasonable expectation of privacy. We design coverage for your property and walk the plan with you before installation. This is not legal advice; your counsel should review any policy questions.
Yes. Cameras, access control and alarms sit on the same network as your business systems. One team can design, install and support both. Call managed IT at 323-510-8003 and access control at 562-298-5070.
$60 to $290 per user per month, itemized. See itemized pricing.
Request a free consultation or call 562-298-5070. Tell us the address, the building type and whether you have cameras, access control or monitoring in place today.
Yes. We document the recorders, cameras, readers, panels, software and licenses already on site, then recommend keeping, upgrading or replacing each part. BTI also takes over existing Brivo accounts.
Both. Cloud platforms are convenient and easy to manage remotely, while an owned on-premise platform can be tailored and stays yours. BTI secures and can co-manage either one.
A BTI engineer replies within 1 business day. Existing clients can reach 24/7 support at 800-HELP-BTI (800-435-7284).
Yes. BTI is a GSA contract holder (47QTCA21D00BA), and a CMAS and TESMA contract awardee (California). Ask us which contract fits your agency.
We schedule a free security assessment of your Downey site, then send a clear written scope before any work starts.
Yes. The Commercial Security Self-Assessment Checklist covers access control, cameras, visitor management and alarms. Request it from our resources page.
Axis, Avigilon, Avigilon Alta (formerly Openpath), Brivo, Kantech, Software House C-CURE, Milestone, exacqVision, OpenEye, RS2, Alarm.com, DSC, YourSix, Bosch and Cisco Meraki cameras, selected to fit each site.
Our Los Angeles office in Santa Fe Springs also designs, installs and supports security systems in these nearby cities. See all of them on our Gateway Cities commercial security page.
Managed IT for this city: Downey, CA managed IT services.
Other regions: Chicagoland · Phoenix and Tucson

12155 Mora Drive, Suites 1 and 2
Santa Fe Springs, CA 90670
Security sales: 562-298-5070
Office main line: 562-298-5000
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 7:30 AM to 4:30 PM PT. Emergency support is available 24/7. Call 800-435-7284
Licensed Alarm Company Operator, ACO #7670
C7 License 807767
Use the form below and our Los Angeles office will follow up to schedule a free site walk for your Downey site. Prefer to talk now? Call 562-298-5070.
Tell us about your cameras, doors, alarms or IT. No obligation.
Request a free consultationCall security sales: 562-298-5070Toll-free 800-HELP-BTISee the Long Beach and Gateway Cities hub for the rest of the corridor.