Gilbert Commercial Security Systems
Commercial security cameras, access control, alarms and managed IT for medical offices and light industrial buildings in Gilbert, served from our Phoenix office. BTI Communications Group gives your security, IT and compliance teams one accountable partner from design through day-two support.
For multi-site, regulated and public-sector organizations in Gilbert. Commercial only.
Existing client? 24/7 support: 800-HELP-BTI- Multi-site design, deployment and support
- 24/7 emergency support, remote and on-site
- 1 business day engineer reply
- Serving Phoenix since 2006
Arizona example: BTI provides security managed services at a west Phoenix distribution facility on the I-10 industrial corridor.

Integrated Security Systems Installation and Support in Gilbert
A commercial security system in Gilbert is usually cameras and door control for medical offices and light industrial buildings, plus alarms and a shared network.

Security Camera Installation and Support
- IP security cameras
- Video analytics
- Real-time video monitoring
- Server and cloud-based solutions
- Analog to IP security upgrades

Access Control System Installation and Support
- Electronic lock installation
- Multi-technology badge readers
- Remote management
- Legacy system upgrades
- On-premise and cloud solutions
- Hardware replacement

Commercial Intrusion Alarm Installation and Support
- Multisite scalable solutions
- Real-time alerts
- Converged security NOC/SOC
- Remote management
- Commercial grade equipment
Commercial security for Gilbert medical offices and light industrial sites
Gilbert sits on the Loop 202 Santan Freeway corridor, with medical offices along that route and growing light industrial and aerospace-adjacent sites near Williams Field Road. It is about 13 miles from our Phoenix office.
Medical office and light industrial are the lead uses. Call the Phoenix office to schedule a site walk.
BTI Communications Group, LTD. designs, installs and supports commercial security systems and managed IT for Gilbert from our Phoenix office. We do not have a Gilbert office. In a straight line the office is about 13 miles from Gilbert.
Remote support and our 24/7 NOC/SOC cover every site around the clock. Gilbert is part of our East Valley hub.

Security Systems in Gilbert That Work as One
In 84 seconds, Eric Brackett explains how BTI designs cameras, intrusion alarms and access control as one system for Phoenix area businesses, including Gilbert, on a cloud or owned platform.
- Cameras placed to identify people and vehicles, doors controlled by schedule and role, and alarms that reach the right people.
- A fair choice of platform: cloud for convenience or an owned system you can tailor. BTI secures and can co-manage either.
- Axis certified Gold Solutions Partner, with a Phoenix office in Phoenix.

Read the video transcript
Securing a business in Phoenix or Tucson? Your cameras, intrusion alarms and access control should work as one system, with one partner from design through support. I'm Eric Brackett, Founder and President of BTI Communications Group.
I founded BTI in 1985 installing business phones. Over 40 years later, your IT, cybersecurity, cameras, door access, phones and AI share one network, with one accountable partner for it all.
We design around your site and risks: cameras that identify people and vehicles, doors controlled by schedule and role, and alarms that reach the right people. We install and support platforms like Axis, Avigilon, Kantech and DSC.
You also get a fair choice of platform. Cloud systems are convenient but more limited to customize. An owned platform can be tailored and stays yours. Either way, BTI secures it and can co-manage it with your team.
BTI is an Axis Gold Partner. Our Arizona team works from our Phoenix office, an engineer replies within one business day, and public agencies can buy through our General Services Administration, or GSA, contract.
Get your free security assessment with the form on this page, or call 480-291-8374.
Call us to speak with security solution support in Gilbert
Security sales for Gilbert is answered by our Phoenix office team.
Call 480-291-8374Request a security quoteArizona
615 N 48th St, Suite 1048
Phoenix, AZ 85008
Office main line: 602-733-6807
Key Features of Our Service
Cameras, door access and alarms designed to work as one system, with BTI helping you manage and maintain the value of the system after install.
- Scalable security solutions that grow with your company
- Health checks on recorders, cameras and panels, with alerts routed to the right people
- Technology that is updated and repaired systematically before systems fail
- Backups that keep your security settings from being lost
- On-premise and cloud solutions

BTI vans and crews for Gilbert
Our Arizona crews and vans work from the Phoenix office. Project photos from BTI jobs are in our install gallery.


What clients say about BTI
★★★★★Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!
Jeff Valencia, Google review
★★★★★BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Rebecca Gadomski, Google review
Authorized Security Manufacturers We Install and Support in Gilbert
BTI designs, installs and supports video surveillance, access control and alarm systems from the industry's leading brands for Gilbert businesses. Brivo: BTI designs, sells, installs, supports and takes over existing Brivo accounts. Select a manufacturer to learn more.
How a Gilbert security project works
What happens after you call or send the form, from first conversation to one accountable partner.
Call or send the form
Call 480-291-8374 or book a free consultation. Tell us the address, the building type and what is in place today.
Free security assessment
BTI reviews the facility, existing cameras, doors and alarms, infrastructure dependencies and current pain points.
A clear written scope
Know what should change, what can stay and how the pieces will work together, before any work starts.
Install, verify and support
BTI installs, tests and documents the system, then supports, renews and expands it as one accountable partner.
Existing systems, takeovers and scheduled work
Many Gilbert medical offices and industrial suites already have a small recorder or a lobby reader. We start with what is in place and propose a takeover or a phased upgrade around clinic and shift hours.
After a first site walk, install and service days are planned with access to docks, roofs and IT closets agreed in the scope.
Industries we design for in Gilbert
Medical office and light industrial lead here. These industry pages are the closest match.
Find security gaps before they become costly problems
Commercial Security Self-Assessment Checklist
A free checklist for access control, cameras, visitor management and alarms at your Gilbert site.
Get the free checklistAxis 2026 Security Architecture Guide
Procurement, installation, integration and managed support for Axis camera systems.
Get the Axis guide
Managed IT for Gilbert sites
Medical offices and light industrial sites often want a monthly IT plan and a 24/7 NOC/SOC. Month-to-month managed IT is available. Call us rather than dropping in.
Plans cover help desk, vendor coordination, 24/7 system health and alert monitoring, and a 24/7 converged security NOC/SOC. 4-hour onsite emergency response under BTI support agreements. Without an agreement, service is best effort. Governance: ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
Serving Phoenix since 2006, with over 40 years in business. Commercial security systems have been part of our work since the 2010s.
Call managed IT at 480-272-8728. See our Gilbert, AZ managed IT services page for help desk, cybersecurity, governed AI and communications. The wider region is covered on our managed IT page for Chandler, Tempe and Mesa.
Managed IT typically runs $60 to $290 per user per month, itemized, with no surprise fees. See managed IT pricing.
Compliance governance, contracts and memberships
ISO 27001 compliant governance
BTI maintains an internal ISO 27001 compliant governance program, independently reviewed through the TAG ISO 27001 Compliance Program.
24/7 NOC/SOC
Monitoring and response run through a 24/7 NOC/SOC around the clock.
Public sector contracts
BTI is a GSA contract holder (47QTCA21D00BA). ISNetworld member contractor.
Gilbert commercial security FAQs
Does BTI have an office in Gilbert?
No. We do not have a Gilbert office. Our Phoenix office is at 615 N 48th St, Suite 1048, Phoenix, AZ 85008, about 13 miles from Gilbert. Call 480-291-8374.
Who installs commercial security systems in Gilbert?
BTI Communications Group, LTD. designs, installs and supports commercial security cameras, access control, alarms and managed IT for Gilbert from our Phoenix office, with a 24/7 NOC/SOC and over 40 years in business. Serving Phoenix since 2006. BTI has installed commercial security systems since the 2010s.
Who installs commercial access control in Gilbert?
BTI installs and supports Brivo, Avigilon Alta, Kantech and Software House C-CURE for doors, gates and badges, as an authorized Software House dealer and a Kantech Global Edition Certified Partner. Call 480-291-8374 to talk through readers, gates and a takeover of an existing system.
Is BTI an Axis, Avigilon, Kantech or Milestone dealer?
BTI is an Axis certified Gold Solutions Partner, an Authorized and Certified Avigilon Dealer, and a Kantech Global Edition Certified Partner. We also design, install and support Avigilon Alta, Brivo (including takeovers of existing Brivo accounts), Eagle Eye, Software House C-CURE as an authorized Software House dealer, Milestone XProtect as a Milestone Advanced Partner, exacqVision, OpenEye as an authorized OpenEye reseller, Bosch and Alarm.com systems, and Cisco Meraki networks as a Cisco Select Partner.
Which camera brands are not made in China?
Axis Communications is a Swedish company and Avigilon is part of Motorola Solutions, a US company. Both are camera lines BTI designs and installs, and we confirm the details of every model on your quote.
How much does a commercial security system cost in Gilbert?
It depends on the number of doors and cameras, cabling, video storage, software licensing and whether existing wiring and hardware can be reused. BTI walks the site at no cost and gives you a written, itemized quote. Qualified buyers can finance hardware and projects at 3.99%, subject to credit approval.
What is a security systems integrator?
A commercial security systems integrator designs, installs and supports cameras, access control, alarms and the network they run on as one system, rather than handing you a single boxed product. BTI is a multi-brand integrator, so the design can use the platforms that fit the site.
Do I need permission to install cameras at a commercial site?
Camera placement still has to follow the law and your landlord or property rules, especially in areas where people have a reasonable expectation of privacy. We design coverage for your property and walk the plan with you before installation. This is not legal advice; your counsel should review any policy questions.
Can BTI handle managed IT and security together in Gilbert?
Yes. Cameras, access control and alarms sit on the same network as your business systems. One team can design, install and support both. Call managed IT at 480-272-8728 and access control at 480-291-8374.
How much should managed IT cost?
$60 to $290 per user per month, itemized. See itemized pricing.
How do we get started?
Request a free consultation or call 480-291-8374. Tell us the address, the building type and whether you have cameras, access control or monitoring in place today.
Can BTI take over a security system another company installed in Gilbert?
Yes. We document the recorders, cameras, readers, panels, software and licenses already on site, then recommend keeping, upgrading or replacing each part. BTI also takes over existing Brivo accounts.
Do you install cloud or on-premise security systems?
Both. Cloud platforms are convenient and easy to manage remotely, while an owned on-premise platform can be tailored and stays yours. BTI secures and can co-manage either one.
How quickly will a BTI engineer reply?
A BTI engineer replies within 1 business day. Existing clients can reach 24/7 support at 800-HELP-BTI (800-435-7284).
Can public agencies near Gilbert buy through a contract?
Yes. BTI is a GSA contract holder (47QTCA21D00BA). Ask us which contract fits your agency.
What happens after I book a free consultation?
We schedule a free security assessment of your Gilbert site, then send a clear written scope before any work starts.
Is there a free security checklist?
Yes. The Commercial Security Self-Assessment Checklist covers access control, cameras, visitor management and alarms. Request it from our resources page.
Which security brands does BTI install?
Axis, Avigilon, Avigilon Alta (formerly Openpath), Brivo, Kantech, Software House C-CURE, Milestone, exacqVision, OpenEye, RS2, Alarm.com, DSC, YourSix, Bosch and Cisco Meraki cameras, selected to fit each site.
Nearby cities we serve
Our Phoenix office in Phoenix also designs, installs and supports security systems in these nearby cities. See all of them on our East Valley commercial security page.
- Chandler security systems about 4 mi
- Mesa security systems about 5 mi
- Tempe security systems about 10 mi
- Scottsdale security systems about 18 mi
- Glendale, AZ security systems about 26 mi
- Tolleson security systems about 28 mi
Managed IT for this city: Gilbert, AZ managed IT services.
Other regions: Los Angeles · Chicagoland

BTI Communications Group, LTD., Phoenix office
615 N 48th St, Suite 1048
Phoenix, AZ 85008
Security sales: 480-291-8374
Office main line: 602-733-6807
24/7 support: 800-HELP-BTI (800-435-7284)
Open 24/7. Emergency support is available 24/7. Call 800-435-7284
Arizona ROC 331189, C-67
Arizona BTR 22913-0
Prefer to send your details now?
Use the form below and our Phoenix office will follow up to schedule a free site walk for your Gilbert site. Prefer to talk now? Call 480-291-8374.
Talk with BTI about your Gilbert site
Tell us about your cameras, doors, alarms or IT. No obligation.
Request a free consultationCall security sales: 480-291-8374Toll-free 800-HELP-BTISee the East Valley hub for the rest of the corridor.
- Over 40 years in business
- ISO 27001 compliant governance
- 24/7 NOC/SOC
- Axis certified Gold Solutions Partner
- Milestone Advanced Partner
- Cisco Select Partner
- Arizona ROC 331189, C-67
- Arizona BTR 22913-0

Axis
Avigilon Unity
Avigilon Alta
Brivo
Kantech
Milestone
exacqVision
RS2
Alarm.com
DSC
Cisco Meraki
YourSix
Bosch
HID