Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
Los Angeles 562-298-5000 · Also in Chicagoland & Phoenix · Nationwide multi-site support · Client Support
Managed detection and response, email security, MFA, patching, backups and testing for Inland Empire warehouses, plants, public agencies and offices, run through our 24/7 NOC/SOC by BTI Communications Group, LTD.
Existing client? 24/7 support: 800-HELP-BTITell us about your Inland Empire sites and what you need. A Southern California engineer replies within one business day.
Google reviews ★★★★★
100% financing for parts, labor and licensing at 3.99% for five years

Most security work happens in our 24/7 NOC/SOC, so distance does not slow detection or response. When hardware needs hands on site, engineers drive east from Santa Fe Springs on the 60 or the 91.
BTI Communications Group, LTD. provides managed cybersecurity to businesses in the Inland Empire from its Southern California office in Santa Fe Springs, and has been in business for over 40 years. Our 24/7 NOC/SOC runs detection and response, email security, identity protection, patching and backups for companies in Ontario, Rancho Cucamonga, Riverside, Corona, Fontana and San Bernardino, and penetration testing is run with our independent testing partner. Call 323-510-8003 or book a free consultation and pen test.
On this page: At a glanceFree pen testLocal threatsSecurity layersCompliance and insuranceGetting startedCities servedFAQ
| Question | Direct answer |
|---|---|
| Who provides it? | BTI Communications Group, LTD., through a 24/7 NOC/SOC, with engineers based at our Southern California office in Santa Fe Springs. |
| How far is the office? | About 23 miles from Chino, 26 miles from Ontario and 39 miles from Riverside in a straight line. Remote support starts right away; farther sites get scheduled service days. |
| What does a program include? | Managed detection and response, email security, MFA, patching, backups, testing and a written incident plan. |
| Can you help with insurance or customer questionnaires? | Yes. We put the technical controls in place and document them for your carrier or customer. |
| Can you work with our IT team? | Yes. Security can be fully managed or co-managed alongside your internal IT lead or current provider. |
| How do we start? | A free consultation and a credential-free Level 1 pen test of 3 to 5 machines you choose. |
A BTI engineer reviews your risks, compliance needs and insurance requirements with you. Then we run a credential-free Level 1 penetration test of 3 to 5 machines you choose, with our independent testing partner.
The Inland Empire mixes distribution centers, cross docks and 3PL buildings along the I-10, the 60 and the 15, plants in Corona, Riverside and Chino, and cities, special districts and water organizations across Riverside and San Bernardino counties. Each one draws a different kind of attack.
Warehouses in Ontario, Fontana, Rialto and Moreno Valley cannot ship when WMS, scanner or yard networks are down, which is exactly why attackers target them. Detection plus tested, offline backups decide whether an attack is an incident or a shutdown.
Cities, special districts and water organizations need segmented networks and monitored control systems. Water organizations in the region that work with BTI include Western Municipal Water District and Fontana Water Company.
Spoofed broker emails, fake load tenders and payment change requests hit logistics and finance teams across the region. Email filtering, MFA and verified call back rules stop most of them.
Carriers ask about MFA, endpoint detection and response, backups and training before they renew. Gaps mean higher premiums or exclusions.
A new building or an acquired office often lands on a different network, with different admin accounts and no shared baseline. We bring every site onto one standard with documented exceptions.
Cameras, door controllers and timeclocks are often the least protected computers a company owns. See IoT security and AI data loss prevention.
| Layer | What it does | Learn more |
|---|---|---|
| Managed detection and response | Watches endpoints and cloud accounts around the clock and isolates threats. | MDR |
| Managed SIEM | Collects and correlates logs for detection and audit evidence. | Managed SIEM |
| Email security and training | Filters phishing and trains staff with simulated attacks. | Email security and awareness training |
| Identity and device security | MFA, conditional access and device management. | Identity and device security |
| Endpoint protection | Next generation antivirus and control of what runs on each device. | Endpoint protection |
| Network security | Firewalls, DNS filtering, network access control and SASE. | Network security |
| Patching and vulnerability management | Updates and scans tracked to closure, with vCISO oversight. | Patching and vulnerability management |
| Testing and evidence | Ongoing testing by an independent testing partner, with Cyber Liability Essentials and Cyber Watch plans. | Cyber Liability Essentials and Cyber Watch |
| vCISO and governance | Policies, risk reviews and board level reporting. | vCISO services |
Most Inland Empire clients come to us with a deadline: an insurance renewal, a customer questionnaire or an audit. We map the controls you have against what is being asked and close the gaps in order.
See cyber insurance readiness and governance, risk and compliance. Our own practices follow ISO 27001 compliant governance.
Each unchecked item is a common way attacks succeed.
Not sure how many you can check? The free consultation and pen test answers that for you, or start with a cybersecurity assessment.
Testing frequency varies by client requirement and compliance scope. By default, BTI recommends monthly vulnerability scans and quarterly penetration tests. Financing at 3.99% is available for qualified buyers, subject to credit approval, for security hardware and projects.
Call your insurer first if you have cyber coverage, since many policies name the response firms you must use. We work alongside them.
Both plans give you ongoing testing by our independent testing partner and reports that show risk going down over time.
Cyber Liability Essentials covers the baseline many insurers ask about. Cyber Watch is our pen testing plan for organizations that want testing on a regular schedule. Your engineer recommends one after the free pen test.
Details: compare the plans.
Some companies in the Inland Empire have no internal IT staff; others have one IT lead covering several buildings. Either way, each tool gets a named owner.
| Fully managed | Co-managed | |
|---|---|---|
| Good fit for | No internal IT staff | An IT lead or small team |
| Alert handling | BTI 24/7 NOC/SOC | BTI 24/7 NOC/SOC, with your team on agreed escalations |
| Patching and MFA | BTI | Split by system, in writing |
See co-managed IT.
Security tools fail when no one owns them. Because BTI also runs IT support, the same team that patches your servers responds to alerts and fixes what a test finds. Clients who want both use managed IT in the Inland Empire or managed IT across Los Angeles.
Opening a new building, moving offices or replacing a firewall? Our Los Angeles IT project team builds security into the network from day one. Teams adopting AI tools can add managed AI automation in Los Angeles with AI governance and a Shadow AI and PII data assessment.
We also secure the cameras and door controllers we install, so building systems are not the weak link. See security cameras and access control in the Inland Empire.
Read the 2026 Executive Guide to Managed IT and Cybersecurity.

Security operations run around the clock from our 24/7 NOC/SOC. When a device has to be replaced or a site visited, engineers leave from our Santa Fe Springs office. Distances are approximate straight-line miles, not promised drive times.
| City | Distance from our office |
|---|---|
| Chino | 23 miles |
| Ontario | 26 miles |
| Corona | 29 miles |
| Rancho Cucamonga | 30 miles |
| Fontana | 38 miles |
| Riverside | 39 miles |
| San Bernardino | 46 miles |
| Moreno Valley | 48 miles |
| Victorville | 61 miles |
| Temecula | 62 miles |
| Palm Springs | 88 miles |
The closest part of the region to our office, about 23 to 38 miles away in a straight line. Warehouses and distribution centers along the I-10, the 60 and the 15, plus office parks around Ontario International Airport and Rancho Cucamonga.
About 29 to 48 miles from Santa Fe Springs. County and city government, manufacturers in Corona, and the large logistics buildings along the 215 in Moreno Valley and Perris.
About 46 to 55 miles away. County agencies, distribution centers near San Bernardino International Airport, medical groups around Loma Linda and offices in Redlands.
About 62 miles away. Business parks, light industrial buildings, medical offices and growing professional firms along the I-15.
About 60 miles or more over the Cajon Pass. Distribution and industrial sites that need hardware rated for heat, wind and dust.
About 85 to 110 miles away. Offices, medical groups and hospitality businesses that plan on site work as scheduled service days.
See all BTI services on the BTI Inland Empire hub, or cybersecurity in nearby areas: Los Angeles, Orange County, Irvine.
Related services include Commercial alarm installation in the Inland Empire.
12155 Mora Dr, Units 1 & 2
Santa Fe Springs, CA 90670
Cybersecurity and IT: 323-510-8003
Main office: 562-298-5000
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 7:30 AM to 4:30 PM PT
Licensed Alarm Company Operator, ACO #7670
C-7 License 807767
BTI Communications Group, LTD. serves Southern California from our Santa Fe Springs office. Pick your region for local services.
Los Angeles County businesses.
Orange County businesses, served from Santa Fe Springs.
Irvine Spectrum, Irvine Business Complex and UCI area businesses, served from Santa Fe Springs.
Riverside and San Bernardino County businesses, served from Santa Fe Springs.
Burbank, Glendale, the Valley, Santa Clarita and Antelope Valley businesses, served from Santa Fe Springs.
Thousand Oaks, Simi Valley, Camarillo, Oxnard and Ventura businesses, served from Santa Fe Springs.
Long Beach, Carson, Compton, Downey, Norwalk and Cerritos businesses, served from Santa Fe Springs.
Pasadena, Alhambra, El Monte, West Covina, City of Industry and Pomona businesses, served from Santa Fe Springs.
Torrance, El Segundo, Gardena, Hawthorne, Redondo Beach and San Pedro businesses, served from Santa Fe Springs.
Over 40 years of IT, security and communications work. Call 562-298-5070 for security or 323-510-8003 for IT, or book a free consultation.
Get a free consultationEach industry faces different threats and rules. See how we approach yours.
BTI Communications Group, LTD. provides managed cybersecurity to businesses in the Inland Empire from its Southern California office in Santa Fe Springs, including MDR, email security, identity protection, patching, backups and penetration testing with an independent testing partner, run through our 24/7 NOC/SOC. Call 323-510-8003.
A working session with a BTI engineer on your risks and requirements, plus a credential-free Level 1 penetration test of 3 to 5 machines you choose, run with our independent testing partner. You keep the report and the ranked roadmap. There is no cost and no obligation.
No. Our Southern California office is at 12155 Mora Dr, Units 1 and 2, Santa Fe Springs, CA 90670, about 23 miles from Chino and 26 miles from Ontario in a straight line. Security monitoring runs from our 24/7 NOC/SOC, and site visits are planned from Santa Fe Springs.
Disconnect affected devices from the network without turning them off, call your cyber insurer if you have coverage, and call your security provider. Do not pay a ransom or wipe systems before evidence is preserved.
Yes. CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category.
Testing frequency varies by client requirement and compliance scope. By default, BTI recommends monthly vulnerability scans and quarterly penetration tests as part of ongoing security monitoring.
BTI can operate identity and endpoint protection, threat investigation, email defenses, patching, testing and governance for your organization. The itemized proposal identifies the services selected, the assets covered and the responsibilities your staff keep. For Inland Empire, discovery specifically addresses warehouse operations, supplier access and recovery sequencing.
A warehouse with shared workstations, servers, several firewalls and supplier access should not be priced from headcount alone. We identify protected users and assets, agreed operating hours, log sources, recovery needs and testing scope before quoting the recurring program.
Managed clients receive technical support in real time by phone and within 15 minutes by email. Those are support-response standards, not a promise that an engineer will arrive at a Inland Empire site in that time. Field work is prioritized and arranged under the service agreement.
Our team serves the Riverside and San Bernardino county business corridors from Santa Fe Springs. On-site work is planned around site access, urgency and travel conditions; there is no BTI office in the Inland Empire. Farther sites require a location-specific service plan rather than the same arrival promise as a nearby office.
Yes. Co-managed security assigns agreed controls and investigations to BTI while your internal team or current provider retains its defined duties. For this region, the handoff plan should explicitly cover warehouse operations, supplier access and recovery sequencing, including who authorizes an operational change.
We compare requested controls with deployed settings and supporting records, then organize the gaps into a practical plan. Industry-specific requirements are scoped to your business; no provider can guarantee an insurance decision, legal compliance or a successful certification outcome.
We cover Riverside, San Bernardino, Ontario, Rancho Cucamonga, Corona, Fontana, Redlands and Moreno Valley, with additional Inland Empire sites reviewed during discovery.
Incident response is included in BTI managed security as defined in the service agreement. Your written plan identifies authorized containment, evidence handling and recovery responsibilities. If cyber insurance applies, involve the insurer promptly because its policy may specify the response firms it requires.
Trace one shipment, production task or client-record workflow through its accounts and applications. Include shared devices and supplier connections at the relevant sites. An authorized assessment should identify operating safeguards and missing owners before you compare another product bundle.
Only the systems in the agreed scope are examined. List shared shipping devices, the warehouse platform and outside access separately. A penetration test also has a defined authorization and method. Require a readout that explains the unexamined dependencies as well as confirmed findings.
The SOC is the operating function, SIEM relates logs and MDR includes investigation with agreed action. Compare those roles against the shipping and identity systems you use. Ask who may contain an account while receiving remains active and which events the service can actually investigate.
No. Endpoint protection does not establish that an instruction is authorized. Pair email and identity safeguards with a separate finance verification channel. If a familiar mailbox may be compromised, connect the payment concern with the security investigation instead of treating it only as unwanted mail.
Show that authorized staff can complete a representative receiving or shipping task with restored information, clean accounts and the required application connection. Record incomplete dependencies and the manager accepting the result. A successful copy alone does not establish that warehouse work can resume.
Confirm the host's application duties and your own account, network and approval responsibilities. Ask which logs and recovery options are available. Keep the vendor contact in the same operating plan as local devices so an important handoff is not assumed to belong to somebody else.
Name the authorized operator, operating manager and alternate before the incident. Specify immediate permitted actions and decisions needing approval. The shipping workflow's dependencies should be understood before containment depends on finding the one front-office contact who has already left.
No. Applicability depends on the organization, data and statutory conditions; the CCPA generally does not apply to government agencies or nonprofits. Confirm the legal position with your adviser, then assign applicable access, retention and request-handling responsibilities. A cyber subscription does not guarantee a compliance result.
Identify the identity, email and application events needed to follow its activity. Confirm collection, access and retention for those sources, including records held by a warehouse-platform vendor. Endpoint reporting does not automatically supply a complete history of actions in another provider's service.
Use an agreed roadmap to separate urgent access problems from changes needing an operating window or application test. Each phase requires an owner, acceptance evidence and an explicit remaining-risk decision. Phasing should clarify current coverage rather than imply unfinished work is already protecting the facility.
Discovery establishes selected controls, shared devices, supplier paths and site permissions. Agree reporting tests, documentation and handover before accepting deployment. Field work from Santa Fe Springs is planned for actual access and travel conditions; a remote software installation does not automatically include every industrial-site change.
Yes, with an authorized transition defining the duties each team retains. Inventory account ownership, documentation and coverage first. Verify new monitoring, recovery and escalation before retiring old tools or access. Use the regional managed IT and co-managed guidance to close the actual handoff gap.
100% financing for parts, labor and licensing at 3.99% for five years
Book a free consultation and pen test. You keep the ranked findings and the roadmap.