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Avigilon cameras, Avigilon Alta access control and Avigilon Unity designed, installed, supported, repaired, upgraded and licensed for businesses in Pasadena, City of Industry, El Monte and South El Monte, by an Avigilon Dealer and installer that gives itemized pricing on every quote. Delivered by BTI Communications Group from our Santa Fe Springs office.
Specific reasons the San Gabriel Valley organizations choose BTI to install, support, license and upgrade Avigilon security systems.
Get an Avigilon quote or call security sales: 562-298-5070
Pasadena offices, Monrovia businesses and City of Industry warehouses each need different camera views and door rules.
BTI designs, sells, installs and supports Avigilon cameras, Avigilon Alta and Avigilon Unity across Old Pasadena and the Playhouse District, the City of Industry business parks and the I-10 and 60 corridors, along the I-10, the 60, the 210 and the 605. Our Santa Fe Springs office is about 7 to 23 miles away from most San Gabriel Valley communities.
BTI has been in business for over 40 years and has delivered commercial security since the 2010s. 4-hour onsite emergency response is available under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284.
Every item is itemized in your proposal. These are the jobs we plan most often in the San Gabriel Valley.
City of Industry and El Monte warehouses need dock cameras, yard coverage and door schedules that follow receiving windows.
Pasadena firms need mobile credentials, lobby visitor flow and cameras that cover shared entries and parking.
Campuses and community organizations need lockdown ready door groups and clear camera coverage of entries.
Prefer to talk? Call 562-298-5070.
At BTI, we’re committed to your peace of mind all day, every day. Enjoy seamless, 24/7 monitoring and support of your Avigilon Unity security systems, a truly invaluable service offered for those subscribed to our GlobalView Maintenance program. Experience optimized Avigilon camera security and surveillance. Contact BTI today!
Whether you’re a business, government, or educational institution, or even a historic church, BTI can provide all the infrastructure and labor needed for your Avigilon camera and access control systems to function reliably.
Common issues affecting camera performance include wiring and connectivity, improper installation and mounting, focus, and change of scene adjustments, and recording server adjustments. Access control troubleshooting involves settings, panel configuration, wiring, power supplies, locking hardware, door position sensors, and request to exit sensor functionality.
Have an Avigilon camera under warranty but not sure how to get a replacement or repair? We can help support your Avigilon RMA return and repair of supported Avigilon cameras, storage, and access control hardware.
Avigilon offers software updates to improve the quality of your cameras, AI analytics, and access control systems over time.
Our team has extensive experience in diagnosing and resolving connectivity problems.
Experienced pros at BTI will help you make the most of your budget for upgrades to all of your Avigilon on-premise security systems.
Avigilon Unity is an AI-driven, on-site security suite that embodies the key features of the original Avigilon collection, including the Avigilon Control Center, Avigilon Cloud Services, and Access Control Manager. It’s tailored for businesses seeking to oversee their systems through a unified and expandable platform.
BTI Communications Group is a long-standing preferred Avigilon Unity and Alta design, sales, installation, and support company. Avigilon Unity was formerly known as Avigilon ACC and ACM. Avigilon Alta was formerly known as openpath and AVA. BTI is an experienced, high-volume Avigilon integrator with expert support for all Avigilon access control and Camera products. We install and service Avigilon throughout the San Gabriel Valley and nation-wide for national accounts. We ship from our branch in Santa Fe Springs, CA and deliver through our mobile fleet of installation and service professionals. BTI offers advanced Avigilon security products including high-resolution cameras, multi-lens cameras, intelligent analytics, door access control systems, and integration with Avigilon camera AI analytics and third-party software. Avigilon Unity solutions help businesses, government, schools, and educational institutions to improve security, mitigate risk, and safeguard assets. BTI provides customized design, itemized pricing, installation, and guaranteed support, low-cost, solutions your business needs throughout the Greater San Gabriel Valley Area.
Designing a new video system? See our enterprise IP camera systems in San Gabriel Valley. We also deliver security camera systems in Chicago and security camera systems in Phoenix and Tucson.
See every BTI IT and security service in San Gabriel Valley on our BTI San Gabriel Valley hub.
Whether you’re upgrading old systems, combining facility operations, or have a new build, BTI will help you get the most from your Avigilon Unity video security solution. Experience expert design, itemized pricing, safe, quality installation from an ISNetworld member, and ISO 27001 compliant support from an Avigilon Dealer.
BTI can help you integrate your Avigilon Unity video surveillance with Avigilon Alta or Unity access control to create a centralized platform that simplifies management, enhances visibility, and scales with your business.
Providing certified expert access control installation, service, and support in the following areas: Agoura Hills, Alhambra, Arcadia, Artesia, Avalon, Azusa, Baldwin Park, Bell, Bell Gardens, Bellflower, Beverly Hills, Bradbury, Burbank, Calabasas, Carson, Cerritos, Claremont, City of Commerce, Compton, Covina, Cudahy, Culver City, Diamond Bar, Downey, Duarte, El Monte, El Segundo, Gardena, Glendale, Glendora, Hawaiian Gardens, Hawthorne, Hermosa Beach, Hidden Hills, Huntington Park, Industry, City of, Inglewood, Irwindale, La Cañada Flintridge, La Mirada, La Puente, La Verne, La Habra Heights, Lakewood, Lancaster, Lawndale, Lomita, Long Beach, Los Angeles, Lynwood, Malibu, Manhattan Beach, Maywood, Monrovia, Montebello, Monterey Park, Norwalk, Palmdale, Palos Verdes Estates, Paramount, Pasadena, Pico Rivera, Pomona, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Rolling Hills Estates, Rosemead, San Dimas, San Fernando, San Gabriel, San Marino, Santa Clarita, Santa Fe Springs, Santa Monica, Sierra Madre, Signal Hill, South El Monte, South Gate, South Pasadena, Temple City, Torrance, Vernon, Walnut, West Covina, West Hollywood, Westlake Village, and Whittier.
Providing certified expert access control installation, service, and support in the following areas: Adelanto, Apple Valley, Banning, Barstow, Beaumont, Big Bear Lake, Calimesa, Canyon Lake, Chino, Chino Hills, Colton, Corona, Eastvale, Fontana, Grand Terrace, Hemet, Hesperia, Highland, Jurupa Valley, Lake Elsinore, Loma Linda, Menifee, Montclair, Moreno Valley, Murrieta, Norco, Ontario, Perris, Rancho Cucamonga, Redlands, Rialto, Riverside, San Bernardino, San Jacinto, Temecula, Upland, Victorville, Wildomar, and Yucaipa.
Providing certified expert access control installation, service, and support in the following areas: Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster, Yorba Linda, Orange, and Irvine, Sanat.
Providing certified expert access control installation, service, and support in the following areas: Bell Canyon, Camarillo, Casa Conejo, Channel Islands Beach, El Rio, Fillmore, Lake of the Woods, Lake Sherwood, Meiners Oaks, Mira Monte, Moorpark, Oak Park, Oak View, Ojai, Oxnard, Piru, Port Hueneme, San Buenaventura (Ventura) city, Santa Paula, Santa Rosa Valley, Santa Susana, Saticoy, Simi Valley, Somis, Thousand Oaks.
Welcome to the 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide. This guide is essential for organizations evaluating Avigilon cameras, access control, and converged security architecture.
Avigilon is a strategic security architecture decision, not just a product purchase. It involves cameras, access control, networking, and cybersecurity. Planning must integrate physical security, information technology, and cybersecurity. BTI partners with organizations to guide architecture decisions, ensuring systems are designed, documented, and supported for long-term value.
Choosing between Avigilon Alta and Unity is crucial for system design. Alta is cloud-native, ideal for multi-tenant and tech environments, while Unity suits large facilities with complex integrations. Accurate design and quotes are vital to avoid costly errors. Evaluate deployment models, access control, video management, and information technology requirements carefully.
BTI offers a comprehensive approach to Avigilon architecture, integrating physical security, information technology, and cybersecurity into a cohesive model. This eliminates siloed operations and ensures a seamless transition from design to support. Using System Surveyor, BTI provides detailed visual layouts, enabling stakeholders to evaluate and approve plans confidently before procurement.
Avigilon partner quality is crucial for project success. The right partner transforms Avigilon’s complex ecosystem into a practical, cost-effective security architecture. BTI ensures precise design, avoiding unnecessary scope and change orders, while integrating legacy systems. BTI combines security expertise, information technology knowledge, and lifecycle support for reliable, high-quality outcomes.
BTI offers a comprehensive capability stack for Avigilon design, service, support, and expansion. This includes physical security design, network infrastructure, cybersecurity, manufacturer coordination, documentation, and compliance readiness. BTI integrates these disciplines into a single accountable engagement, ensuring seamless service delivery and eliminating gaps often found when handled by separate vendors.
Avigilon Alta offers cloud-managed access control, video, and intrusion solutions. Manage doors and credentials via a centralized dashboard, with mobile credentials and Apple Wallet support. Enjoy remote visibility and event review across sites. Alta Protect enhances site protection with video analytics and alerts, ideal for multi-tenant buildings, tech companies, and cloud-first workplaces.
Avigilon Alta enhances security for multi-tenant office buildings by managing tenant access and shared spaces from a single cloud dashboard. Multifamily properties benefit from mobile access and automated vendor management. Technology companies can streamline smartphone-first access and remote administration. Consider upgrading access control for improved security and efficiency.
Avigilon Unity offers robust on-premise security solutions for hospitals, clinical facilities, and complex environments. It provides enterprise-grade video management, sophisticated access governance, and deep integration capabilities. Ideal for high camera counts and complex access policies, Unity ensures compliance and data sovereignty. BTI supports new deployments, expansions, and service takeovers.
Healthcare facilities demand robust security. Avigilon Unity excels in managing public access, restricted zones, and compliance in hospitals. It supports emergency department access, pharmacy protection, and behavioral health management. BTI’s converged model ensures seamless integration across security, information technology, and clinical operations, addressing complex needs with advanced video management and sophisticated access control.
Avigilon’s architecture is tailored for diverse industries, from healthcare to education. BTI assists in selecting the right model (Alta, Unity, or hybrid) based on specific needs like cloud access, on-premise video, and cybersecurity. Each vertical, such as commercial real estate or government, benefits from customized solutions ensuring optimal security and operational efficiency.
BTI tailors Avigilon solutions for high-security, distributed, and regulated sectors like data centers, manufacturing, retail, banking, aviation, and law enforcement. Unity excels in complex, high-security environments, while Alta suits cloud-managed, distributed sites. BTI’s expertise ensures systems align with network, identity, and cybersecurity needs, providing comprehensive support and documentation.
Avigilon projects require integrated information technology, cybersecurity, and physical security planning. Whether using Alta cloud or Unity on-premise, systems interact with network infrastructure, identity policies, and compliance processes. Unity demands deeper integration into server and cybersecurity environments. BTI’s layered operating model ensures Avigilon systems are managed, auditable, and supportable security programs.
Evaluate your Avigilon platform choice with this checklist. Opt for Avigilon Alta for cloud-managed access, mobile credentials, and remote management. Choose Avigilon Unity for on-premise control, large facility security, and advanced integrations. BTI supports hybrid deployments and can assess your needs before committing to an architecture.
BTI’s Avigilon deployment process minimizes operational risk by aligning organizational goals and clarifying scope and costs. It includes facility assessment, System Surveyor layouts, architecture recommendations, and detailed design for cameras, access control, and credentials. Network and cybersecurity reviews precede installation, followed by procurement, configuration, and training. Managed support and lifecycle reviews ensure long-term system health.
Let’s explore example Avigilon architecture scenarios. For a multi-tenant office, BTI uses Avigilon Alta for cloud-managed security. In hospitals, Avigilon Unity ensures on-premise video management and access control. For tech companies, BTI leverages Avigilon Alta for a modern, mobile-first access experience. These scenarios illustrate BTI’s tailored approach to diverse security needs.
BTI is more than an Avigilon installer; it’s a partner in architecture, security, and lifecycle support. Avigilon Alta excels in cloud-first environments, while Unity suits on-premise needs. BTI ensures the right platform, design, and support, maximizing security outcomes and operational visibility, reducing vendor confusion, and enhancing long-term reliability.
BTI offers comprehensive Avigilon services, from quotes to support reviews and upgrades. Our no-obligation Security Architecture Review assesses your facility’s needs, ensuring a tailored solution. We evaluate existing systems, compare Alta versus Unity, and provide phased recommendations. Contact BTI for expert guidance and a clear path forward.
Client stories
We are always ready and eager to assist you, whether it’s through a phone call or an email. At BTI Communications Group, your satisfaction is our goal.
Office hours: Monday to Friday, 7:30 AM to 4:30 PM PT.
Emergency support is available 24/7. Call 800-435-7284.
Our Santa Fe Springs office is about 7 to 23 miles away from most San Gabriel Valley communities.
Contact Us Today!
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Avigilon camera design and installation for the San Gabriel Valley, with coverage, lenses and analytics matched to each site.
Avigilon Unity on-premise video, formerly Avigilon Control Center, with servers and storage sized for retention and appearance search.
Avigilon Unity access control, formerly Access Control Manager, installed and integrated with video.
Avigilon Alta cloud video security managed from a browser or phone.
Avigilon Alta cloud access control, formerly Openpath, with mobile credentials.
BTI deploys video analytics on every solution it sells, with appearance search, unusual motion and alerts set up for how your site runs.
Service, repair, software updates and warranty replacements for Avigilon systems, including systems another company installed, with 4-hour onsite emergency response under BTI support agreements.
Upgrades from Avigilon Control Center to Avigilon Unity, and moves of all or part of a site to Avigilon Alta cloud.
Avigilon Unity channel licenses and Avigilon Alta subscriptions audited, quoted, renewed and activated for you.
Avigilon systems for healthcare, education, government, manufacturing, logistics and warehousing, utilities, parking venues and nonprofits.
BTI Communications Group is an Avigilon Dealer that designs and installs Avigilon Unity video and access control and Avigilon Alta cloud security across the San Gabriel Valley, including Pasadena, City of Industry, El Monte and South El Monte. Engineers work from our Santa Fe Springs office. Call security sales at 562-298-5070.
Avigilon is an enterprise platform, so cost depends on camera count and models, Unity licenses or Alta subscriptions, server and storage sizing, recording retention, cabling and labor. BTI walks the site and gives an itemized written quote, and qualifying projects can be 100% financed, covering hardware, licensing and labor.
Yes. BTI takes over existing Avigilon systems, documents them, fixes camera, server and license issues such as a "no valid license" error, applies software updates and handles warranty replacements. Support includes 4-hour onsite emergency response under BTI support agreements and a one-business-day engineer response. Emergency support is available 24/7. Call 800-435-7284.
Avigilon Unity on-premise video is licensed per camera channel, and access to new software versions depends on your version and support plan. Avigilon Alta is a cloud subscription that renews on a term. BTI audits your current licenses, quotes renewals or added channels, and activates them for you.
Yes. Avigilon Unity is the current name for Avigilon Control Center (ACC) and Access Control Manager (ACM). BTI plans the upgrade path, checks server and camera compatibility, migrates licenses and can move all or part of a site to Avigilon Alta cloud.
BTI is an Avigilon Dealer and reseller. We are not a distributor; distributors sell to integrators. If you are searching for an Avigilon distributor or supplier, BTI can quote, supply, install and support the products directly, with one accountable team.
Avigilon, part of Motorola Solutions, sells through authorized dealers. Buying through BTI means cameras, licenses, servers and installation are designed together, registered correctly and supported after go-live.
BTI installs Avigilon for healthcare, education, government, manufacturing, logistics and warehousing, utilities, parking and entertainment venues, and nonprofits and faith-based organizations.
Avigilon publishes NDAA compliance information for its camera lines, and BTI confirms it model by model in the quote for government agencies and federal contractors. BTI processes are ISO 27001 compliant, independently reviewed through the TAG ISO 27001 Compliance Program, and BTI is an ISNetworld member with a GSA contract.
Avigilon is priced as an enterprise platform. Its value is in image quality, appearance search and analytics that cut investigation time. BTI deploys video analytics on every solution it sells and can phase a project to fit the budget.
Itemized written scope after a site walk. Installation, licensing, support and upgrades from one team.
Or call security sales: 562-298-5070. Emergency support is available 24/7. Call 800-435-7284.
Yes. BTI is an Avigilon Dealer serving Pasadena, City of Industry and the San Gabriel Valley from our Santa Fe Springs office. We design, sell, install and support Avigilon cameras, Avigilon Alta and Avigilon Unity.
Alta is cloud managed with mobile credentials. Unity runs on premises. We compare both against your sites, IT rules and budget.
Yes. Avigilon Alta (formerly Openpath) systems can often be supported and expanded after we review the account and hardware.
Yes. We review the servers, cameras, licenses and admin access, then document and support the system.
Yes. Our Santa Fe Springs team covers Pasadena, Arcadia and Monrovia as well as City of Industry, West Covina and Azusa, most within about 7 to 23 miles.
No. The 24/7 system health and alert monitoring covers device and system health, backed by a 24/7 converged security NOC/SOC. Live observation is a separate scope.
BTI offers 100% financing for parts, labor and licensing at 3.99% for five years. Project-only, co-managed and fully managed scopes are all available.
Pasadena, City of Industry, El Monte, South El Monte, Monterey Park, Rosemead, Alhambra, West Covina, Arcadia, Monrovia, Hacienda Heights, Azusa and nearby communities, from our Santa Fe Springs office.
BTI has been in business for over 40 years and has delivered commercial security since the 2010s.
4-hour onsite emergency response is available under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284.
