Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Santa Fe Springs office · Los Angeles County, Inland Empire and Ventura County
BTI Communications Group designs, sells, installs and supports Brivo plus Eagle Eye systems from our Santa Fe Springs office. BTI has Over 40 years in business and has delivered commercial security since the 2010s. Pasadena, Arcadia, West Covina and El Monte sites often share lobbies and parking, so the design has to name those cameras, cloud retention, and who can search footage when a door event or incident is reported. BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing Brivo or Eagle Eye accounts after a documented review.
Brivo access control · Eagle Eye cloud video · 24/7 NOC/SOC · California ACO #7670 · C-7 License 807767
Tell us which sites and views need attention. A BTI engineer replies within one business day.
Prefer to talk? Call 562-298-5070. Never send passwords or account credentials through this form.
GSA contract holder (47QTCA21D00BA). CMAS and TESMA contract awardee (California). ISNetworld member. ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
Who installs Brivo access control and Eagle Eye cloud video in San Gabriel Valley? BTI Communications Group, LTD. designs, sells, installs, supports and takes over existing Brivo accounts across San Gabriel Valley, the Inland Empire and Ventura County from our Santa Fe Springs office, and adds Eagle Eye cloud video where you want cameras in the same workflow. California ACO #7670 and C-7 License 807767.
We start with the openings: readers, controllers, locks, power, door contacts and request to exit, plus credentials, schedules and administrator roles in Brivo Access. Eagle Eye cameras are then placed where door events need a clip, so investigations start from the event instead of a search through hours of video.
Bridges, cloud managed recorders, controllers, PoE, cabling and upload capacity still decide what records and how a door behaves during an outage. BTI sizes those dependencies in the design and tests them before handoff.
Moving an existing Brivo or Eagle Eye account to BTI starts with confirming who owns and administers it. We document the doors, cameras, users, schedules and subscriptions before any change, so nothing is deleted or cancelled before the authorized handoff.
24/7 system health and alert monitoring is available, plus a 24/7 converged security NOC/SOC. Calls are answered in real time and client emails get a reply within 15 minutes.
These are planning examples, not claims of named customers or completed local installations.
These are BTI client reviews, not claims of projects in this service area.
BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.
BTI, in commercial security for Over 40 years, is a Brivo and Eagle Eye reseller and installer. From one office in Santa Fe Springs we plan, install and look after Eagle Eye cloud video for warehouses near the ports, studio lots, manufacturers in Commerce and Vernon, schools and multi-site retailers.
We walk each building, mark camera positions, measure the upload speed you actually have and pick a Bridge, a CMVR or camera direct recording for every location.
Our own technicians pull cable, mount cameras, set fields of view and test night images before handoff. Boom lift work at dock doors and tall walls is routine for us.
We size each camera subscription by resolution and retention, build the account, set users and permissions, and tie it to your Brivo doors.
Old recorders can be replaced by a Bridge or CMVR while working cameras stay up. Analog cameras can move to an analog ready Eagle Eye recorder.
Remote help, on site service and health alerts from the 24/7 NOC/SOC, with cloud video surveillance expertise across every platform we sell.
We can set up Eagle Eye 911 Camera Sharing so that, during an emergency you choose to share, responders can view the right live cameras.
Many San Gabriel Valley sites were installed by a company that no longer answers. BTI takes over existing Eagle Eye accounts and existing Brivo accounts, so you keep your cameras, history and users while we become the service company.
Most takeovers start with a short call to 562-298-5070 and a read only look at the account. BTI designs, sells, installs, supports and takes over existing Brivo accounts, and we handle Eagle Eye video the same way.
Eagle Eye is a cloud VMS: video is managed in the cloud, viewed in a browser or the mobile app, and kept where it makes sense for each camera. The choice between the three recording options below decides how much hardware lives on site.
| Option | Where video is kept | Fits |
|---|---|---|
| Eagle Eye Bridge | Cloud, with a local buffer that holds video during an internet outage and uploads it later | Offices and stores with steady internet |
| Eagle Eye CMVR | On site disks plus cloud copies you pick per camera | Big camera counts, long retention, limited upload speed |
| Camera direct | Straight to the cloud with no local appliance | Small sites with a handful of cameras |
Eagle Eye documents at least 48 hours of buffering on a balanced Bridge system. Bandwidth rules let you cap uploads during business hours, which matters for busy San Gabriel Valley office networks.
Eagle Eye is camera agnostic and works with your existing IP and ONVIF cameras. On a San Gabriel Valley survey we check every model on the Eagle Eye compatibility list before anything is replaced. Cameras that pass stay in service and new Eagle Eye cameras go only where coverage is weak.
Brivo and Eagle Eye Networks merged on December 29, 2025, and Eagle Eye now belongs to Brivo. That makes doors and cameras one platform. For more on the door side, see Brivo access control in San Gabriel Valley.
A forced door at a Carson distribution center opens the matching Eagle Eye clip in the same Brivo screen.
Badges, readers, cameras and subscriptions sit with one vendor, so a Torrance site manager calls one number.
The suite is sold in Standard, Professional, Enterprise and Multifamily editions, and BTI helps you pick the edition per site.
These are the main Eagle Eye products on our San Gabriel Valley installs. The full list of panels, readers and video appliances sits on our Brivo and Eagle Eye hardware page.
Product image: Brivo
A compact Bridge for offices and stores that sends video to the cloud and buffers it locally when the internet drops.
Product image: Brivo
A cloud managed recorder for larger sites that want video on local disks with cloud management and cloud copies.
Product image: Eagle Eye Networks
A vandal resistant dome for lobbies, hallways and parking structures.
Product image: Brivo
Pan, tilt and zoom coverage for yards, lots and loading areas near the 710 and 605 corridors.
Picking hardware for several buildings? Our Brivo Eagle Eye Cloud VMS page explains licensing, the viewer app and support in more depth.
Eagle Eye adds analytics in the cloud, so new features reach cameras without a new recorder.
Search hours of footage for a person or vehicle description instead of scrubbing a timeline.
Log vehicles at gates and dock entrances, useful for yards in Wilmington, Compton and the Inland Empire.
Brivo introduced Eeva in March 2026. You describe what to watch for in plain language and it works with the cameras you have.
Brivo Eagle Eye Gun Detection was named a 2026 Secure Campus Award winner.
Eagle Eye is licensed per camera. Each subscription is set by recording resolution and by how long video stays in the cloud, so a lobby camera and a dock camera can carry different plans.
Prefer an operating expense? BTI sells Eagle Eye Complete, which rolls cameras, recording hardware and the cloud service into one recurring subscription.
Keep 30 days on interior cameras and longer on gates, or add on site retention with a CMVR where uploads are limited.
BTI sells monitoring for Eagle Eye systems, from health checks to event review, run with our 24/7 NOC/SOC.
24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC. We quote every subscription in writing after the survey.
A few things come up again and again on San Gabriel Valley video projects.
Office towers often share circuits. We test upload speed on site and set Bridge bandwidth rules before go live.
West facing storefronts and parking lots need cameras with strong wide dynamic range and careful angles.
Our California credentials include ACO #7670 and C-7 License 807767, plus CMAS and TESMA contract awards for public agency buyers.
Technicians based in Santa Fe Springs cover the whole San Gabriel Valley basin without travel days.
The same company handles access control, cameras, cabling and the network that carries the video.
Photos below are BTI installs in San Gabriel Valley with no client signage shown.
12155 Mora Drive, Suites 1 & 2
Santa Fe Springs, CA 90670
Office: 562-298-5070
24/7 technical support: 800-HELP-BTI (800-435-7284)
Our Santa Fe Springs office serves these areas. Orange County has its own page.
San Gabriel Valley, Long Beach, Torrance, Carson, Compton, Commerce, Vernon, Downey, Whittier, Cerritos, Burbank, Glendale, Pasadena, Santa Clarita, El Segundo, Pomona
Ontario, Rancho Cucamonga, Fontana, Riverside, San Bernardino, Chino, Corona
Oxnard, Ventura, Camarillo, Thousand Oaks, Simi Valley
No. This page covers Brivo access and Eagle Eye cloud video. Avigilon work is quoted on its own pages and is kept separate.
Yes. Door events can open the matching clip when both systems are in the design. The proposal will say whether that integration is included.
BTI has been in business for Over 40 years and has delivered commercial security since the 2010s.
4-hour onsite emergency response is available under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284.
BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing Brivo or Eagle Eye accounts after a documented review.
Use this Buyer’s Guide to plan an Eagle Eye cloud video system in San Gabriel Valley. Start with a site survey, camera placement, bandwidth, retention and who reviews footage, and confirm how Brivo door events, if included, will open the matching clip. BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing accounts after a documented review. This page is not an Avigilon product offering.
A typical San Gabriel Valley project covers survey and scoping, a line item proposal, installation and testing, cloud account setup, and admin training. 4-hour onsite emergency response is available under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284.
Client stories
Providing Brivo plus Eagle Eye design, installation, service and support in Pasadena, City of Industry, El Monte and nearby San Gabriel Valley communities.
Providing Brivo plus Eagle Eye design, installation, service and support in South El Monte, Monterey Park, Rosemead and nearby San Gabriel Valley communities.
Providing Brivo plus Eagle Eye design, installation, service and support in Alhambra, West Covina, Arcadia and nearby San Gabriel Valley communities.
Providing Brivo plus Eagle Eye design, installation, service and support in Monrovia, Hacienda Heights, Azusa and nearby San Gabriel Valley communities.
These are planning examples, not claims of named customers or completed local installations.
This is a planning scenario, not a claimed BTI customer. A Pasadena professional suite wants entry and lot cameras in Eagle Eye, with retention stated in the proposal and a short admin list.
This is a planning scenario, not a claimed BTI customer. A West Covina warehouse wants dock coverage and a Brivo door event tied to the man-door camera.
This is a planning scenario, not a claimed BTI customer. An El Monte office wants to retire a DVR closet and review a few critical views from a phone.
BTI designs, sells, installs and supports Eagle Eye cloud video for San Gabriel Valley organizations from our Santa Fe Springs office. BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing Brivo or Eagle Eye accounts after a documented review.
San Gabriel Valley work often includes professional suites, warehouses and mixed retail offices that need clear entry and lot coverage, scoped as Eagle Eye rather than a different camera platform.
12155 Mora Drive, Suites 1 and 2
Santa Fe Springs, CA 90670
Call 562-298-5070
Office hours: Monday to Friday, 7:30 AM to 4:30 PM PT. Emergency support is available 24/7. Call 800-435-7284.
Get directions. Read our Google reviews.
Our Santa Fe Springs office is about 7 to 23 miles away from most San Gabriel Valley communities. BTI has been in business for Over 40 years and has delivered commercial security since the 2010s. 4-hour onsite emergency response is available under BTI support agreements. California C-7 License 807767. Alarm Company Operator ACO #7670.
Yes. BTI installs Eagle Eye cameras, Bridges and CMVRs across San Gabriel Valley, the Inland Empire and Ventura County from our Santa Fe Springs office.
Yes. We take over existing Eagle Eye and Brivo accounts. You keep cameras, recorded video and users, and we become your service and renewal contact.
Usually. Eagle Eye is camera agnostic and works with existing IP and ONVIF cameras, and analog cameras can connect through analog ready recorders. Each model gets checked during our site visit.
A Bridge suits sites with steady internet that want video in the cloud. A CMVR suits large camera counts, long retention or slow uploads, because it keeps video on site as well.
Cameras keep recording to the Bridge or CMVR. Once the connection returns, buffered video uploads to the cloud.
Per camera, by resolution and cloud retention. Eagle Eye Complete is also available as one recurring subscription that includes the hardware.
Yes. BTI sells video monitoring with our 24/7 NOC/SOC and can set up Eagle Eye 911 Camera Sharing for emergencies you choose to share.
Eagle Eye is part of Brivo, so door events and video clips appear together in one platform and one account.
Tell us about your buildings and cameras. We will survey the site, check your existing cameras and send a written proposal.
