Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

Santa Fe Springs office · Los Angeles County, Inland Empire and Ventura County

Eagle Eye Cloud Video, Installation and Support in Irvine

BTI Communications Group designs, sells, installs and supports Brivo plus Eagle Eye systems from our Santa Fe Springs office. BTI has Over 40 years in business and has delivered commercial security since the 2010s. Office campuses and professional suites in Irvine need a cloud video plan that names camera count, retention, who reviews footage and how door events from Brivo are tied to a scene, not a generic recorder quote. BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing Brivo or Eagle Eye accounts after a documented review.

Brivo access control · Eagle Eye cloud video · 24/7 NOC/SOC · California ACO #7670 · C-7 License 807767

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  • Brivo access control
  • Eagle Eye cloud video
  • 24/7 NOC/SOC
  • Over 40 years
  • ACO #7670
  • C-7 License 807767
  • ISO 27001 compliant
ISO 27001 compliant
ISO 27001 compliant
ISNetworld member
ISNetworld member
GSA contract holder (47QTCA21D00BA)
GSA contract holder (47QTCA21D00BA)
CMAS contract awardee (California)
CMAS contract awardee (California)

GSA contract holder (47QTCA21D00BA). CMAS and TESMA contract awardee (California). ISNetworld member. ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.

Why Irvine organizations choose BTI for Brivo and Eagle Eye

Who installs Brivo access control and Eagle Eye cloud video in Irvine? BTI Communications Group, LTD. designs, sells, installs, supports and takes over existing Brivo accounts across Irvine, the Inland Empire and Ventura County from our Santa Fe Springs office, and adds Eagle Eye cloud video where you want cameras in the same workflow. California ACO #7670 and C-7 License 807767.

Doors first, then video

We start with the openings: readers, controllers, locks, power, door contacts and request to exit, plus credentials, schedules and administrator roles in Brivo Access. Eagle Eye cameras are then placed where door events need a clip, so investigations start from the event instead of a search through hours of video.

Cloud does not mean no hardware

Bridges, cloud managed recorders, controllers, PoE, cabling and upload capacity still decide what records and how a door behaves during an outage. BTI sizes those dependencies in the design and tests them before handoff.

Takeovers without losing control

Moving an existing Brivo or Eagle Eye account to BTI starts with confirming who owns and administers it. We document the doors, cameras, users, schedules and subscriptions before any change, so nothing is deleted or cancelled before the authorized handoff.

A 24/7 NOC/SOC behind your system

24/7 system health and alert monitoring is available, plus a 24/7 converged security NOC/SOC. Calls are answered in real time and client emails get a reply within 15 minutes.

Local to Irvine

  • Warehouses near the ports: dock doors and gates on Brivo, with Eagle Eye cameras on the openings that need a clip.
  • Manufacturers in Commerce and Vernon: tall walls and lift work planned in the survey, with recorder needs sized per building.
  • Studio lots and multi site retailers: one Brivo account and one camera standard across every address.
  • Sites with an aging DVR or NVR: working cameras kept on a Bridge or CMVR while doors move to Brivo.

These are planning examples, not claims of named customers or completed local installations.

What BTI clients say

These are BTI client reviews, not claims of projects in this service area.

BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.
Jonathon Huff
The Moody Church
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.
Rebecca Gadomski
Edgewood Clinical
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.
Dave Tourje
Alpha Structural, Inc.

Brivo Eagle Eye video services for Irvine businesses

BTI, in commercial security for Over 40 years, is a Brivo and Eagle Eye reseller and installer. From one office in Santa Fe Springs we plan, install and look after Eagle Eye cloud video for warehouses near the ports, studio lots, manufacturers in Commerce and Vernon, schools and multi-site retailers.

Design and site survey

We walk each building, mark camera positions, measure the upload speed you actually have and pick a Bridge, a CMVR or camera direct recording for every location.

Camera installation

Our own technicians pull cable, mount cameras, set fields of view and test night images before handoff. Boom lift work at dock doors and tall walls is routine for us.

Licensing and cloud setup

We size each camera subscription by resolution and retention, build the account, set users and permissions, and tie it to your Brivo doors.

Upgrades from DVRs and NVRs

Old recorders can be replaced by a Bridge or CMVR while working cameras stay up. Analog cameras can move to an analog ready Eagle Eye recorder.

Support and monitoring

Remote help, on site service and health alerts from the 24/7 NOC/SOC, with cloud video surveillance expertise across every platform we sell.

911 Camera Sharing

We can set up Eagle Eye 911 Camera Sharing so that, during an emergency you choose to share, responders can view the right live cameras.

Already on Eagle Eye in Irvine? We take over existing accounts

Many Irvine sites were installed by a company that no longer answers. BTI takes over existing Eagle Eye accounts and existing Brivo accounts, so you keep your cameras, history and users while we become the service company.

  • Account and subscription review, camera by camera
  • Firmware, Bridge and CMVR health check
  • Retention and resolution right sized to what you need
  • Users, roles and remote access cleaned up
  • Renewals and support moved to our Santa Fe Springs team

Most takeovers start with a short call to 562-298-5070 and a read only look at the account. BTI designs, sells, installs, supports and takes over existing Brivo accounts, and we handle Eagle Eye video the same way.

How Brivo Eagle Eye Cloud VMS records your video

Eagle Eye is a cloud VMS: video is managed in the cloud, viewed in a browser or the mobile app, and kept where it makes sense for each camera. The choice between the three recording options below decides how much hardware lives on site.

OptionWhere video is keptFits
Eagle Eye BridgeCloud, with a local buffer that holds video during an internet outage and uploads it laterOffices and stores with steady internet
Eagle Eye CMVROn site disks plus cloud copies you pick per cameraBig camera counts, long retention, limited upload speed
Camera directStraight to the cloud with no local applianceSmall sites with a handful of cameras

Eagle Eye documents at least 48 hours of buffering on a balanced Bridge system. Bandwidth rules let you cap uploads during business hours, which matters for busy Irvine office networks.

Keep the cameras you already own

Eagle Eye is camera agnostic and works with your existing IP and ONVIF cameras. On an Irvine survey we check every model on the Eagle Eye compatibility list before anything is replaced. Cameras that pass stay in service and new Eagle Eye cameras go only where coverage is weak.

  • IP cameras using ONVIF Profile S connect through a Bridge or CMVR
  • Analog and HD over coax cameras can use analog ready Eagle Eye recorders
  • Axis, Hanwha and i-PRO models are common on our LA jobs
  • We record each camera model and firmware in the handoff file

Brivo access control and Eagle Eye video together

Brivo and Eagle Eye Networks merged on December 29, 2025, and Eagle Eye now belongs to Brivo. That makes doors and cameras one platform. For more on the door side, see Brivo access control in Irvine.

Door events with video

A forced door at a Carson distribution center opens the matching Eagle Eye clip in the same Brivo screen.

One account, one team

Badges, readers, cameras and subscriptions sit with one vendor, so a Torrance site manager calls one number.

Brivo Security Suite

The suite is sold in Standard, Professional, Enterprise and Multifamily editions, and BTI helps you pick the edition per site.

Eagle Eye cameras, Bridges and CMVRs we install

These are the main Eagle Eye products on our Irvine installs. The full list of panels, readers and video appliances sits on our Brivo and Eagle Eye hardware page.

Brivo Eagle Eye Bridge 304+ cloud video appliance

Product image: Brivo

Eagle Eye Bridge 304+

A compact Bridge for offices and stores that sends video to the cloud and buffers it locally when the internet drops.

Brivo Eagle Eye CMVR cloud managed video recorder

Product image: Brivo

Eagle Eye CMVR

A cloud managed recorder for larger sites that want video on local disks with cloud management and cloud copies.

Eagle Eye Pro dome camera

Product image: Eagle Eye Networks

Eagle Eye Pro dome camera

A vandal resistant dome for lobbies, hallways and parking structures.

Brivo Eagle Eye PTZ security camera

Product image: Brivo

Eagle Eye PTZ camera

Pan, tilt and zoom coverage for yards, lots and loading areas near the 710 and 605 corridors.

Picking hardware for several buildings? Our Brivo Eagle Eye Cloud VMS page explains licensing, the viewer app and support in more depth.

AI video features Irvine teams use

Eagle Eye adds analytics in the cloud, so new features reach cameras without a new recorder.

Smart Video Search

Search hours of footage for a person or vehicle description instead of scrubbing a timeline.

License plate recognition

Log vehicles at gates and dock entrances, useful for yards in Wilmington, Compton and the Inland Empire.

Eeva AI Video Agent

Brivo introduced Eeva in March 2026. You describe what to watch for in plain language and it works with the cameras you have.

Gun detection

Brivo Eagle Eye Gun Detection was named a 2026 Secure Campus Award winner.

Licensing, retention and support in Irvine

Eagle Eye is licensed per camera. Each subscription is set by recording resolution and by how long video stays in the cloud, so a lobby camera and a dock camera can carry different plans.

Eagle Eye Complete

Prefer an operating expense? BTI sells Eagle Eye Complete, which rolls cameras, recording hardware and the cloud service into one recurring subscription.

Retention by camera

Keep 30 days on interior cameras and longer on gates, or add on site retention with a CMVR where uploads are limited.

Video monitoring

BTI sells monitoring for Eagle Eye systems, from health checks to event review, run with our 24/7 NOC/SOC.

24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC. We quote every subscription in writing after the survey.

Planning notes for Irvine sites

A few things come up again and again on Irvine video projects.

Upload speed

Office towers often share circuits. We test upload speed on site and set Bridge bandwidth rules before go live.

Sun and glare

West facing storefronts and parking lots need cameras with strong wide dynamic range and careful angles.

California licensing

Our California credentials include ACO #7670 and C-7 License 807767, plus CMAS and TESMA contract awards for public agency buyers.

Why Irvine businesses choose BTI

Over 40 years24/7 NOC/SOCSanta Fe Springs office

Local crews

Technicians based in Santa Fe Springs cover the whole Irvine basin without travel days.

One team for the whole stack

The same company handles access control, cameras, cabling and the network that carries the video.

Photos below are BTI installs in Irvine with no client signage shown.

BTI Communications Group Irvine office

12155 Mora Drive, Suites 1 & 2
Santa Fe Springs, CA 90670
Office: 562-298-5070
24/7 technical support: 800-HELP-BTI (800-435-7284)

Get directions on Google Maps

Dome camera covering a service door at an Irvine building
Multisensor camera covering a gated perimeter in Irvine

Where we install Eagle Eye in Irvine

Our Santa Fe Springs office serves these areas. Orange County has its own page.

Los Angeles County · 16 cities

Irvine, Long Beach, Torrance, Carson, Compton, Commerce, Vernon, Downey, Whittier, Cerritos, Burbank, Glendale, Pasadena, Santa Clarita, El Segundo, Pomona

Inland Empire · 7 cities

Ontario, Rancho Cucamonga, Fontana, Riverside, San Bernardino, Chino, Corona

Ventura County · 5 cities

Oxnard, Ventura, Camarillo, Thousand Oaks, Simi Valley

Can BTI take over an existing Irvine Eagle Eye or Brivo account?

Often yes, after a documented review of licenses, camera health, network path and who currently administers the account. Suitability is confirmed before any cutover date is promised.

Does an Irvine cloud video project include Brivo door access?

It can. Many sites start with Brivo at the doors and add Eagle Eye where a scene needs to be recorded. The two systems stay distinct, and the proposal will say what is included.

How long has BTI done this work?

BTI has been in business for Over 40 years and has delivered commercial security since the 2010s.

Do you offer 4-hour onsite emergency response?

4-hour onsite emergency response is available under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284.

Who designs and supports BTI Brivo plus Eagle Eye systems?

BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing Brivo or Eagle Eye accounts after a documented review.

Buyer's Guide Resources

Eagle Eye Cloud Video Buyer's Guide for Irvine

bti los angeles office truck

How to plan a Brivo plus Eagle Eye project in Irvine

Use this Buyer’s Guide to plan an Eagle Eye cloud video system in Irvine. Start with a site survey, camera placement, bandwidth, retention and who reviews footage, and confirm how Brivo door events, if included, will open the matching clip. BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing accounts after a documented review. This page is not an Avigilon product offering.

A typical Irvine project covers survey and scoping, a line item proposal, installation and testing, cloud account setup, and admin training. 4-hour onsite emergency response is available under BTI support agreements. Emergency support is available 24/7. Call 800-435-7284.

Client stories

The kind of security partner Irvine businesses stay with

Dave Tourjé
Dave Tourjé
★★★★★
The entire team at BTI that I had the pleasure of working with exceeded my expectations. They tool my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!
Rebecca Gadomski
Rebecca Gadomski
★★★★★
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Bob Bullock
Bob Bullock
★★★★★
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.
 Jeff Valencia
Jeff Valencia
★★★★★
Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!
 Jorge Fonseca
Jorge Fonseca
★★★★★
Great Company! Amazing service and friendly staff!
Michael Gadomski
Michael Gadomski
★★★★★
Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.
Andy Wieser
Andy Wieser
★★★★★
Very responsive and good at troubleshooting/problem solving.
Service Areas

BTI provides Brivo plus Eagle Eye systems in Irvine

Irvine

Providing Brivo plus Eagle Eye design, installation, service and support in Irvine, Tustin, Costa Mesa and nearby Irvine communities.

Lake Forest

Providing Brivo plus Eagle Eye design, installation, service and support in Lake Forest, Newport Beach, Santa Ana and nearby Irvine communities.

Laguna Hills

Providing Brivo plus Eagle Eye design, installation, service and support in Laguna Hills, Mission Viejo, Aliso Viejo and nearby Irvine communities.

Foothill Ranch

Providing Brivo plus Eagle Eye design, installation, service and support in Foothill Ranch, Laguna Niguel, Rancho Santa Margarita and nearby Irvine communities.

BTI Santa Fe Springs office

Local to Irvine

  • Irvine, Tustin, Costa Mesa and nearby Orange County sites often split lobby, garage and suite views, so the proposal has to name camera types, bandwidth, retention and who is notified after hours.
  • BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing Brivo or Eagle Eye accounts after a documented review.
  • Sites along the I-405 and I-5 corridors and the 133 and 241 toll roads are served from our Santa Fe Springs office, about 30 miles by road from most Irvine communities.

These are planning examples, not claims of named customers or completed local installations.

An Irvine planning scenario

This is a planning scenario, not a claimed BTI customer. A two-building Irvine campus wants one Eagle Eye account, with lobby and garage cameras sharing a Brivo door event so a late entry can be reviewed quickly.

This is a planning scenario, not a claimed BTI customer. A Tustin professional suite wants cloud recording with a defined retention period and a written review before any existing cameras are reused.

This is a planning scenario, not a claimed BTI customer. A Costa Mesa office with remote managers wants mobile review of a few critical views without standing up a local NVR closet.

BTI designs, sells, installs and supports Eagle Eye cloud video for Irvine organizations from our Santa Fe Springs office, with Brivo door access available as a companion system. BTI designs, sells, installs and supports Brivo access control and Eagle Eye cloud video, and can take over existing Brivo or Eagle Eye accounts after a documented review.

Irvine industries and operating requirements

Irvine work often includes professional campuses, medical and dental suites, and light industrial spaces that need clear camera coverage at shared entries without treating this page as an Avigilon product offering.

BTI Santa Fe Springs office

12155 Mora Drive, Suites 1 and 2
Santa Fe Springs, CA 90670
Call 562-298-5070
Office hours: Monday to Friday, 7:30 AM to 4:30 PM PT. Emergency support is available 24/7. Call 800-435-7284.

Get directions. Read our Google reviews.

Our Santa Fe Springs office is about 30 miles by road from most Irvine communities. BTI has been in business for Over 40 years and has delivered commercial security since the 2010s. 4-hour onsite emergency response is available under BTI support agreements. California C-7 License 807767. Alarm Company Operator ACO #7670.

Brivo Eagle Eye in Irvine: FAQ

Do you install Eagle Eye cameras in Irvine?

Yes. BTI installs Eagle Eye cameras, Bridges and CMVRs across Irvine, the Inland Empire and Ventura County from our Santa Fe Springs office.

Can you take over our existing Eagle Eye account?

Yes. We take over existing Eagle Eye and Brivo accounts. You keep cameras, recorded video and users, and we become your service and renewal contact.

Will Eagle Eye work with the cameras we already have?

Usually. Eagle Eye is camera agnostic and works with existing IP and ONVIF cameras, and analog cameras can connect through analog ready recorders. Each model gets checked during our site visit.

Do we need a Bridge or a CMVR?

A Bridge suits sites with steady internet that want video in the cloud. A CMVR suits large camera counts, long retention or slow uploads, because it keeps video on site as well.

What happens to recording if our internet goes down?

Cameras keep recording to the Bridge or CMVR. Once the connection returns, buffered video uploads to the cloud.

How is Eagle Eye licensed?

Per camera, by resolution and cloud retention. Eagle Eye Complete is also available as one recurring subscription that includes the hardware.

Do you offer monitoring and 911 Camera Sharing?

Yes. BTI sells video monitoring with our 24/7 NOC/SOC and can set up Eagle Eye 911 Camera Sharing for emergencies you choose to share.

How does Eagle Eye work with Brivo access control?

Eagle Eye is part of Brivo, so door events and video clips appear together in one platform and one account.

PoE network enclosure powering security cameras, installed by BTI

Plan your Eagle Eye video system in Irvine

Tell us about your buildings and cameras. We will survey the site, check your existing cameras and send a written proposal.

  • Over 40 years in business
  • GSA contract holder (47QTCA21D00BA)
  • CMAS and TESMA contract awardee (California)
  • Licensed Alarm Company Operator, ACO #7670
  • C-7 License 807767
  • ISNetworld member
  • 24/7 NOC/SOC
  • ISO 27001 compliant
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