Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Managed IT services and IT support for businesses in Ventura, Thousand Oaks, Westlake, Newbury Park, Simi Valley, Moorpark, Camarillo and Oxnard. Help desk, on site engineers, Microsoft 365, networks, backups and cybersecurity for organizations with around 20 or more users, fully managed or co-managed with your IT team. One provider can also run your cameras, doors and phones.
BTI Communications Group, LTD. provides managed IT services and IT support to Ventura County businesses from its Santa Fe Springs office, and has been in business for over 40 years. Our help desk, on site engineers and 24/7 NOC/SOC support companies in Ventura, Thousand Oaks, Westlake, Newbury Park, Simi Valley, Moorpark, Camarillo, Oxnard and Port Hueneme. Pricing runs $60 to $290 per user per month. Call 323-510-8003 or book a free IT consultation.
Ventura County mixes life sciences and professional firms in Conejo Valley, manufacturers and technology companies around Camarillo, agriculture and logistics in Oxnard and Port Hueneme, and offices and medical groups in Simi Valley, Moorpark and Ventura. Our clients usually look like one of these:
Tickets wait for days, the same problems repeat and no one plans ahead. You want a team with depth and documented processes.
Your internal team handles strategy and users, and wants help desk overflow, after hours coverage, security tools and project hands.
Offices in Ventura County, elsewhere in Southern California and beyond need one standard for networks, devices and security.
A customer audit, CMMC requirement or cyber insurance renewal needs controls in place and documented.
| Fully managed IT | Co-managed IT | |
|---|---|---|
| Good fit for | Companies without internal IT staff | Companies with an IT manager or small team |
| Help desk | BTI is your help desk for every user | BTI takes overflow, after hours or specific queues |
| Security tools | BTI provides and runs the stack | Shared, with clear ownership of each tool |
| Strategy | Regular planning with a BTI technology lead | Your IT leader sets direction, we execute |
| Learn more | Managed IT services | Co-managed IT support |
Not sure which fits? Compare them in the fully managed vs co-managed comparison or the shared responsibility model.
Phone, email and portal support for your users, with tickets tracked from open to close. See help desk services.
Engineers dispatched from Santa Fe Springs for hardware, network and move work that cannot be done remotely.
Servers, networks, firewalls and backups watched by our 24/7 NOC/SOC, with alerts handled before users notice.
Licensing, email, Teams, SharePoint, Intune and identity managed by a Microsoft Partner.
Switching, wireless and firewalls from a Cisco Select Partner and Cisco Meraki partner. See managed infrastructure.
Operating system and application updates, endpoint protection and device lifecycle tracking.
Backups for servers, cloud data and Microsoft 365, tested restores and a written recovery plan.
MFA, email security and managed detection and response. See cybersecurity in Los Angeles.
Regular reviews of tickets, risks, budgets and the technology roadmap with your leadership.
Changing providers worries most companies more than it should. A planned transition keeps users working while we take over.
More detail: switching IT providers.
Download the 2026 Executive Guide to Managed IT and Cybersecurity (PDF).
Secure networks for offices and labs, large file storage, identity controls and documented security for Thousand Oaks and Newbury Park firms.
Shop floor networks, ERP, CAD workstations and controlled data for plants in Camarillo, Oxnard and Moorpark.
Plant floor and warehouse networks, cold storage sites and multi-site connectivity for Oxnard and Port Hueneme operations.
Practice systems, imaging workstations and secure messaging for medical groups, dental and behavioral health practices.
Grant reporting, donor data, classroom technology and budgets that need predictable support.
Field teams on tablets, project sites coming and going and property portfolios that share IT.
Managed clients and project clients both use our engineers for the larger work that a help desk cannot absorb.
See all IT projects.
Whether you choose BTI or someone else, these questions separate a provider with real depth from one that will struggle as you grow.
| Ask this | Why it matters | How BTI answers |
|---|---|---|
| Who answers when I call? | Small shops route calls to one or two people who may be on site elsewhere. | A staffed help desk backed by 400+ engineers and a 24/7 NOC/SOC. |
| Who owns our admin passwords and domains? | Some providers keep control, which makes leaving painful. | Your company owns every account. We document access and hand it over on request. |
| How are security tools chosen and managed? | Unmanaged tools give a false sense of safety. | Security is built into managed IT, and alerts are handled by our NOC/SOC. |
| What happens when we need on site help? | Remote only providers cannot replace a switch or run cable. | Engineers drive from Santa Fe Springs, and the same company handles cabling, phones and building systems. |
| How do you show what we are paying for? | Bundled pricing hides what is and is not included. | Itemized proposals and regular reviews of tickets, risks and the roadmap. |
| Can you support our compliance needs? | Customers, insurers and auditors expect evidence, not promises. | ISO 27001 compliant governance at BTI, and compliance work through BTI and its partners. |
Office moves, acquisitions, new sites and audits are scoped as projects with a named engineer and a written plan, so the help desk keeps running normally.
Most BTI managed IT plans run $60 to $290 per user per month. Where you land depends on support level, security services, devices and locations, and every line is itemized so you can see what you pay for. See managed IT pricing. Financing at 3.99% is available for qualified buyers, subject to credit approval, for hardware and projects.
Most support is remote and fast. When you need someone on site, engineers drive from Santa Fe Springs. BTI has no Ventura County office. Engineers and crews dispatch from our Santa Fe Springs office and warehouse. Our office at 12155 Mora Dr in Santa Fe Springs is about 46 miles from Thousand Oaks, 46 from Simi Valley, 58 from Camarillo and 66 from Oxnard in a straight line.
About 46 to 51 miles from Santa Fe Springs. Life sciences and professional services offices around Thousand Oaks and Newbury Park, plus multi-tenant buildings along the 101 corridor.
About 46 to 52 miles away. Offices, medical groups and light industrial buildings in Simi Valley and Moorpark.
About 58 miles away. Manufacturing and technology sites around the Camarillo Airport business park, plus offices and medical groups in town.
About 66 miles away. Agriculture, food production, manufacturing and logistics near the Port of Hueneme, with offices and plants across Oxnard.
About 70 miles away. Downtown and midtown offices, medical groups and public buildings in the City of Ventura.
The Westlake area of Thousand Oaks, Oak Park, Santa Paula, Fillmore and Ojai are served with remote support and scheduled on site days.
Oxnard, Port Hueneme and Ventura sites are farther from our office, so on site work there is usually planned as scheduled service days. Remote support and our 24/7 NOC/SOC cover every site around the clock.
See all BTI services in the region on the BTI Ventura County hub, or managed IT in Los Angeles.
12155 Mora Dr, Units 1 & 2
Santa Fe Springs, CA 90670
Managed IT line: 323-510-8003
Main office: 562-298-5000
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 7:30 AM to 4:30 PM PT
Licensed Alarm Company Operator, ACO #7670
C-7 License 807767
Conejo Valley offices run on Microsoft 365, secure Wi-Fi and tight access to client and research data. We handle the help desk, identity and device management, backups and security monitoring, and schedule on site days for network and office projects.
Professional firms, medical groups and public facing offices downtown and along the 101 need dependable email, phones and backups. Remote support starts right away, and engineers come on site for installs, moves and network work.
Manufacturers, packing houses and logistics sites need shop floor networks, rugged Wi-Fi and systems that keep running across shifts. Our NOC/SOC watches servers, firewalls and endpoints day and night.
Growing offices and light industrial sites often outgrow a one person IT shop. We take over documentation, passwords and vendors, then run the help desk so your staff stop waiting for callbacks.
BTI Communications Group, LTD. serves Southern California from our Santa Fe Springs office. Pick your region for local services.
Los Angeles County businesses.
Orange County businesses, served from Santa Fe Springs.
Riverside and San Bernardino County businesses, served from Santa Fe Springs.
Burbank, Glendale, the Valley, Santa Clarita and Antelope Valley businesses, served from Santa Fe Springs.
Thousand Oaks, Simi Valley, Camarillo, Oxnard and Ventura businesses, served from Santa Fe Springs.
Long Beach, Carson, Compton, Downey, Norwalk and Cerritos businesses, served from Santa Fe Springs.
Pasadena, Alhambra, El Monte, West Covina, City of Industry and Pomona businesses, served from Santa Fe Springs.
Torrance, El Segundo, Gardena, Hawthorne, Redondo Beach and San Pedro businesses, served from Santa Fe Springs.
Over 40 years of IT, security and communications work. Call 562-298-5070 for security or 323-510-8003 for IT, or book a free consultation.
Get a free consultation400+ engineers across IT, networks, communications and security, so complex issues do not stall.
IT, phones, cameras, access control and cabling from one team that already knows your site.
ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
GSA contract holder (47QTCA21D00BA) and CMAS and TESMA contract awardee (California).
Microsoft Partner, Cisco Select Partner, SMB Black Belt Certified Partner and Cisco Meraki partner.
A Southern California company with an office and warehouse in Santa Fe Springs.
Managed IT and IT support built around each industry, with local examples from across Ventura County.
Each building type asks something different of its network, doors and cameras. These are the buildings we are asked about most in Ventura County.
BTI Communications Group, LTD. provides fully managed and co-managed IT to Ventura County businesses from its Santa Fe Springs office, with a help desk, on site engineers and a 24/7 NOC/SOC. We support companies in Thousand Oaks, Simi Valley, Camarillo, Oxnard and across the county.
Ventura County clients typically pay $60 to $290 per user per month. Where you land depends on support level, security services, devices and locations. BTI sends an itemized proposal after a short discovery call so you can see exactly what is included.
Yes. BTI supports businesses in Thousand Oaks, Westlake, Newbury Park and the rest of Conejo Valley with a remote help desk that starts right away, a 24/7 NOC/SOC, and scheduled on site engineers from our Santa Fe Springs office.
Yes. Remote support covers most tickets. For installs, network work and hardware, engineers drive from Santa Fe Springs on scheduled service days, and urgent visits are arranged when a problem cannot be fixed remotely.
Help desk, on site engineers, Microsoft 365 management, device and patch management, backups, network and firewall management, security monitoring through our 24/7 NOC/SOC, vendor management and IT planning, fully managed or co-managed with your own IT staff.
No. Our Southern California office is at 12155 Mora Dr in Santa Fe Springs, about 46 miles from Thousand Oaks in a straight line. Most support is remote, and engineers drive to Ventura County sites when on site work is needed. Call 323-510-8003.
Yes. Remote support and monitoring work the same everywhere. On site visits to Oxnard, Port Hueneme and Ventura are planned as scheduled service days because they are farther from our office.
With managed IT, BTI is your IT department. With co-managed IT, your internal IT team keeps strategy and ownership, and BTI adds help desk capacity, after hours coverage, security tools and project engineers.
Most transitions follow a planned onboarding of discovery, access handoff, tool rollout and help desk go live. The timeline depends on size and how well the current environment is documented, and users keep working throughout.
Yes. As a Microsoft Partner we manage licensing, email, Teams, SharePoint, OneDrive, Intune and identity, along with backups for Microsoft 365 data.
Yes. CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category. Managed IT puts the technical controls and documentation in place.
Yes. Our 24/7 NOC/SOC monitors systems around the clock and handles alerts as they happen. Ask about after hours help desk coverage for your users during the consultation.
Yes. Co-managed IT is built for that. We fill the gaps your team names, from help desk overflow to security operations.
Yes. BTI provides business phones, security cameras, access control and cabling, so one partner can support the whole building.
A free consultation reviews your current support, risks and goals, and you leave with clear next steps.