Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Managed IT, cybersecurity, commercial security cameras, access control, business phones and cabling for Northwest Indiana plants, warehouses and offices. BTI serves Hammond, Gary, Merrillville, Crown Point, Portage and Valparaiso from its Downers Grove, Illinois office, with remote support and scheduled on site work.
BTI Communications Group, LTD. serves Northwest Indiana businesses from its Chicagoland office in Downers Grove, and has been in business for over 40 years. We provide managed IT, cybersecurity, commercial security cameras, access control, business phones and network cabling to organizations in Hammond, Gary, Merrillville, Crown Point, Portage, Valparaiso, Munster and Schererville. Call 312-432-5300 or request a free consultation.
Each service works on its own. Together they give you one accountable partner for the technology in your building.
Fully managed or co-managed IT, help desk, on site engineers and Microsoft 365.
MDR, email security, MFA, patching and a free consultation and pen test, on our Chicago cybersecurity page.
Stop sensitive data from reaching unapproved AI tools, with controls that fit mid-market IT teams.
Find AI tools and sensitive data paths your team cannot see yet, then put governance in place.
IP video designed before install, with analytics, plate recognition and remote viewing.
Brivo, Avigilon, Kantech, RS2 and Axis, plus takeovers of existing systems.
Microsoft Teams calling, Webex, Zoom and VoIP installation.
Office moves, network upgrades, cloud migrations and multi location rollouts.
Direct lines: security cameras and access control 630-343-1322; managed IT and cybersecurity 312-492-2613.
Northwest Indiana projects are served from our Downers Grove, Illinois office, not an Indiana branch. The team dispatches from 1441 Branding Ave, Suite 200, Downers Grove, IL 60515. Cross-border trips are planned around I-80/94 traffic, site access and work windows. These approximate straight-line distances are not drive times or response guarantees.
| City | Distance from our office |
|---|---|
| Hammond | 32 miles |
| East Chicago | 32 miles |
| Munster | 32 miles |
| Highland | 35 miles |
| Dyer | 35 miles |
| Schererville | 38 miles |
| Gary | 39 miles |
| Merrillville | 43 miles |
| Crown Point | 44 miles |
| Portage | 47 miles |
| Valparaiso | 56 miles |
Northwest Indiana field work is scheduled from Downers Grove, with the main western cities about 32 to 56 straight-line miles away and road travel depending on cross-border traffic. Remote support and our 24/7 NOC/SOC cover every site around the clock.
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Office: 312-432-5300
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 8:00 AM to 5:00 PM CT
Plans for the site, not just a hardware list.
Hammond, East Chicago and Gary facilities need shop floor network segmentation, controlled production and storage zones, perimeter video and scheduled work that respects operating shifts.
Sites along I-80/94 and I-65 need scanner roaming, WMS connectivity, trailer lot views, controlled driver entrances and truck gate records.
Munster, Schererville, Merrillville and Crown Point offices need protected email, backups, guest Wi-Fi and convenient access for staff and visitors.
An Indiana and Illinois portfolio needs consistent credentials, video permissions and network standards without each site becoming a separate support problem.
Districts, municipal buildings and public sites need purchasing documentation, visitor screening, clear installation scope and practical training.
Portage, Valparaiso and Chesterton organizations get planned field service and remote monitoring without a claim that BTI has a local branch.
Cameras, door controllers, phones and Wi-Fi all live on your network now. When different vendors own each piece, problems bounce between them and security gaps open where systems meet. BTI designs these systems together: cameras and doors on secured network segments, phones and Wi-Fi sized for the building and one team accountable when something breaks.
The same Downers Grove engineers and crews serve Hammond, Merrillville, Gary and Crown Point and other Northwest Indiana communities.
Most issues start with remote diagnosis. Engineers, crews and replacement equipment travel from our Downers Grove, Illinois office for scheduled on site days, with travel and site access agreed before work begins.
Plants, warehouses, truck yards and supplier buildings around I-80/94 and the lakefront need reliable networks, dock and perimeter video and controlled entry. These cities are about 32 to 39 straight-line miles from Downers Grove.
Professional offices, medical groups and commercial sites along US 30 and US 41 need secure Wi-Fi, Microsoft 365, staff access and parking coverage. On site engineering is scheduled from our Illinois office.
Distribution, light industrial and office buildings along the I-65 corridor need warehouse connectivity, support across shifts and a standard for cameras and doors as sites expand.
Porter County plants, logistics sites, schools and offices get remote support and planned installation or service days, with travel and site access agreed in the scope.
Eastern Northwest Indiana sites are farther from our office. We plan service windows, replacement parts and remote access before dispatch rather than imply a nearby branch.
This hub covers Northwest Indiana, including Lake County in Indiana, not Lake County in Illinois. Illinois I-55 sites stay on the Will County hub, and other Chicago-area locations are on the Chicago hub.
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Office: 312-432-5300
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 8:00 AM to 5:00 PM CT
BTI Communications Group, LTD. serves Chicago and the surrounding suburbs. Pick your area for local services.
Chicago and Chicagoland businesses.
Western suburb businesses, served from our Downers Grove office.
Schaumburg corridor and Cook County northwest suburb businesses, served from our Downers Grove office.
North Shore and Lake County businesses, served from our Downers Grove office.
Joliet, Bolingbrook, Romeoville and Plainfield businesses on the I-55 corridor, served from our Downers Grove office.
Aurora, Batavia, Geneva and St. Charles businesses along I-88, served from our Downers Grove office.
Hammond, Gary, Merrillville, Portage and Valparaiso businesses, served from our Downers Grove, Illinois office.
Over 40 years of IT, security and communications work. Call 630-343-1322 for security or 312-492-2613 for IT, or book a free consultation.
Get a free consultationOur Chicagoland office, engineering team and stocked warehouse are in Downers Grove, Illinois. Hammond is about 32 miles away and Valparaiso about 56.
IT, security, phones and cabling from one team, with one number to call.
400+ engineers across IT, networks, communications and physical security.
ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
Authorized and Certified Axis Gold Partner, Kantech Global Edition Certified Partner and Cisco Select Partner.
GSA contract holder (47QTCA21D00BA). Financing at 3.99% is available for qualified buyers, subject to credit approval.
IT, security and communications built around your industry, with local examples from across Northwest Indiana.
Each building type asks something different of its network, doors and cameras. These are the buildings we are asked about most in Northwest Indiana.
No Northwest Indiana branch. Our office is at 1441 Branding Ave, Suite 200, Downers Grove, IL 60515, about 32 miles from Hammond and 43 from Merrillville in a straight line. Call 312-432-5300.
Yes. BTI Communications Group, LTD. provides managed IT, cybersecurity, security cameras, access control and business phones across Northwest Indiana from our Downers Grove office, with a 24/7 NOC/SOC and over 40 years in business.
Yes. Those are among the Northwest Indiana cities we serve most, along with Crown Point, Portage, Valparaiso, Munster and Schererville.
Gary, Hammond, Merrillville, Crown Point, Portage, Valparaiso, Munster, Schererville, Highland, East Chicago, Hobart and Chesterton and other Northwest Indiana communities.
Yes. We design dock and yard cameras, truck gate and driver entrance access, warehouse Wi-Fi and networks for distribution and fulfillment buildings along I-80/94 and I-65, and we plan installs around shifts and shipping windows.
Remote support starts first. On site work is scheduled from Downers Grove with travel, access and work windows planned for each Indiana site. We do not promise a short drive or a local branch.
Managed IT, cybersecurity, security cameras, access control, business phones, network cabling and IT projects, from one team.
Yes. Many clients use BTI for managed IT and cybersecurity along with cameras, access control and phones, so one team understands the whole site.
Yes. BTI holds GSA contract 47QTCA21D00BA. Ask about cooperative purchasing options during your consultation.
Yes. Qualified buyers can finance hardware and projects at 3.99%, subject to credit approval.
Request a free consultation. An engineer reviews your goals and current systems, and you receive a written scope with clear next steps.
Tell us about your IT, security or communications needs. No obligation.