Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Managed IT, IT support, cybersecurity, security cameras, access control, business phones and cabling for warehouses, distribution centers, plants, offices, medical groups, schools and public agencies in Joliet, Bolingbrook, Romeoville, Plainfield, Lockport, New Lenox, Mokena and Frankfort. One team designs, installs and supports it all from our Downers Grove office.

BTI Communications Group, LTD. serves Will County businesses from its Chicagoland office in Downers Grove, and has been in business for over 40 years. We provide managed IT, cybersecurity, commercial security cameras, access control, business phones and network cabling to organizations in Joliet, Bolingbrook, Romeoville, Plainfield, Lockport, New Lenox, Mokena and Frankfort. Call 312-432-5300 or request a free consultation.
Each service works on its own. Together they give you one accountable partner for the technology in your building.
Fully managed or co-managed IT, help desk, on site engineers and Microsoft 365.
MDR, email security, MFA, patching and a free consultation and pen test, on our Chicago cybersecurity page.
Stop sensitive data from reaching unapproved AI tools, with controls that fit mid-market IT teams.
Find AI tools and sensitive data paths your team cannot see yet, then put governance in place.
IP video designed before install, with analytics, plate recognition and remote viewing.
Brivo, Avigilon, Kantech, RS2 and Axis, plus takeovers of existing systems.
Microsoft Teams calling, Webex, Zoom and VoIP installation.
Office moves, network upgrades, cloud migrations and multi location rollouts.
Direct lines: security cameras and access control 630-343-1322; managed IT and cybersecurity 312-492-2613.
We do not list a Joliet, Bolingbrook or Romeoville office, because we do not have one, and we do not need one: Bolingbrook is about 9 miles south of our office down I-355. Our Chicagoland office is at 1441 Branding Ave, Suite 200, in Downers Grove, near I-88 and I-355. Engineers, crews and service vans leave from here. In a straight line the office is about:
| City | Distance from our office |
|---|---|
| Bolingbrook | 9 miles |
| Romeoville | 13 miles |
| Lockport | 17 miles |
| Plainfield | 17 miles |
| Homer Glen | 17 miles |
| Crest Hill | 19 miles |
| Joliet | 21 miles |
| New Lenox | 22 miles |
| Mokena | 22 miles |
| Frankfort | 25 miles |
| Elwood | 30 miles |
Most Will County sites are about 9 to 30 miles from our Downers Grove office in a straight line, down I-355 to the I-55 and I-80 corridors, so on site visits are a short drive. Remote support and our 24/7 NOC/SOC cover every site around the clock.

1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Office: 312-432-5300
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 8:00 AM to 5:00 PM CT
Illinois license 127.001638
Will County is one of the busiest warehouse and distribution markets in the Chicago area, with industrial parks along I-55 and I-80 and intermodal rail yards near Joliet and Elwood. Most of the sites we support here move goods, make things or serve the growing towns around them.
Distribution and fulfillment buildings along I-55 in Bolingbrook, Romeoville and Joliet, and around the intermodal yards near Elwood, need dock and yard cameras, truck gate access, warehouse Wi-Fi and networks that stay up across shifts.
Plants and industrial buildings in Joliet, Lockport, Romeoville and New Lenox need shop floor networks, restricted production zones and access by shift.
Truck yards and cross docks need plate recognition at gates, controlled driver entrances and video that shows every trailer move.
Offices in Plainfield, Bolingbrook, New Lenox, Mokena and Frankfort need secure networks, Wi-Fi, phones, cameras and badge access for single and multi-tenant buildings.
Medical groups, dental, behavioral health and pharmacy practices that need secure systems, protected records rooms and patient friendly entries.
Districts, villages, park districts and special districts that buy through GSA or cooperative contracts.
Industrial parks and office portfolios that want one partner for common area access, cameras, cabling and tenant improvement work.
Cameras, door controllers, phones and Wi-Fi all live on your network now. When different vendors own each piece, problems bounce between them and security gaps open where systems meet. BTI designs these systems together: cameras and doors on secured network segments, phones and Wi-Fi sized for the building and one team accountable when something breaks.
The same Downers Grove engineers and crews serve Bolingbrook, Romeoville, Joliet, Plainfield and the rest of Will County.
Crews and engineers leave from our Downers Grove office.
About 9 to 17 miles from our Downers Grove office, straight down I-355. Distribution centers, fulfillment buildings, industrial parks and offices along I-55.
About 19 to 30 miles away. Plants, warehouses, truck yards and public buildings in Joliet and Crest Hill, and the large distribution buildings around the intermodal rail yards near Elwood and Channahon.
About 17 to 23 miles away. Offices, medical groups, schools and retail along Route 59 and Route 30.
About 22 to 25 miles away. Offices, clinics, light industrial buildings and village sites along I-80 and Route 30 in eastern Will County.
Southern and eastern Will County communities, about 28 to 37 miles away, get remote support right away and scheduled on site days.
Naperville (including its Will County neighborhoods), Woodridge and the rest of DuPage County are covered on the DuPage County hub. The Cook County northwest suburbs are covered on the Northwest suburbs hub. Chicago and the rest of Chicagoland stay on the Chicago hub.
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Office: 312-432-5300
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 8:00 AM to 5:00 PM CT
Illinois license 127.001638
BTI Communications Group, LTD. serves Chicago and the surrounding suburbs. Pick your area for local services.
Chicago and Chicagoland businesses.
Western suburb businesses, served from our Downers Grove office.
Schaumburg corridor and Cook County northwest suburb businesses, served from our Downers Grove office.
North Shore and Lake County businesses, served from our Downers Grove office.
Joliet, Bolingbrook, Romeoville and Plainfield businesses on the I-55 corridor, served from our Downers Grove office.
Aurora, Batavia, Geneva and St. Charles businesses along I-88, served from our Downers Grove office.
Hammond, Gary, Merrillville, Portage and Valparaiso businesses, served from our Downers Grove, Illinois office.
Over 40 years of IT, security and communications work. Call 630-343-1322 for security or 312-492-2613 for IT, or book a free consultation.
Get a free consultationOur Chicagoland office and engineers are in Downers Grove, not a call center in another state. Bolingbrook is about 9 miles away and Joliet about 21.
IT, security, phones and cabling from one team, with one number to call.
400+ engineers across IT, networks, communications and physical security.
ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
Authorized and Certified Axis Gold Partner, Kantech Global Edition Certified Partner and Cisco Select Partner. Illinois license 127.001638.
GSA contract holder (47QTCA21D00BA). Financing at 3.99% is available for qualified buyers, subject to credit approval.
IT, security and communications built around your industry, with local examples from across Will County, IL.
Each building type asks something different of its network, doors and cameras. These are the buildings we are asked about most in Will County, IL.
No Joliet or Bolingbrook office. Our Chicagoland office is at 1441 Branding Ave, Suite 200, Downers Grove, IL 60515, about 9 miles from Bolingbrook and 21 from Joliet. Call 312-432-5300.
Yes. BTI Communications Group, LTD. provides managed IT, cybersecurity, security cameras, access control and business phones across Will County, IL from our Downers Grove office, with a 24/7 NOC/SOC and over 40 years in business.
Yes. Those are among the Will County cities we serve most, along with Plainfield, Lockport, New Lenox, Mokena and Frankfort.
Joliet, Bolingbrook, Romeoville, Plainfield, Lockport, New Lenox, Mokena, Frankfort, Homer Glen, Crest Hill, Elwood, Channahon and the rest of Will County.
Yes. We design dock and yard cameras, truck gate and driver entrance access, warehouse Wi-Fi and networks for distribution and fulfillment buildings along I-55 and I-80, and we plan installs around shifts and shipping windows.
Bolingbrook and Romeoville are a short drive from our Downers Grove office, and most Will County sites are within about 30 miles. Remote support starts right away.
Managed IT, cybersecurity, security cameras, access control, business phones, network cabling and IT projects, from one team.
Yes. Many clients use BTI for managed IT and cybersecurity along with cameras, access control and phones, so one team understands the whole site.
Schaumburg and the Cook County northwest suburbs are covered on our Northwest suburbs hub. Naperville (including its Will County neighborhoods), Oak Brook and DuPage County are on our DuPage County hub. This page covers Will County.
Yes. BTI holds GSA contract 47QTCA21D00BA. Ask about cooperative purchasing options during your consultation.
Yes. Qualified buyers can finance hardware and projects at 3.99%, subject to credit approval.
Request a free consultation. An engineer reviews your goals and current systems, and you receive a written scope with clear next steps.
Tell us about your IT, security or communications needs. No obligation.