IT and Security Company for Lake County, IL
Managed IT, IT support, cybersecurity, security cameras, access control, business phones and cabling for offices, plants, warehouses, medical groups, schools and public agencies in Waukegan, Gurnee, Vernon Hills, Libertyville, Mundelein, Buffalo Grove, Lake Forest and Highland Park. One team designs, installs and supports it all from our Downers Grove office.
- Served from Downers Grove
- Over 40 years in business
- 24/7 NOC/SOC

The short answer
BTI Communications Group, LTD. serves Lake County Illinois businesses from its Chicagoland office in Downers Grove, and has been in business for over 40 years. We provide managed IT, cybersecurity, commercial security cameras, access control, business phones and network cabling to organizations in Waukegan, Vernon Hills, Buffalo Grove (Lake County part), Highland Park, Lake Forest, Libertyville, Gurnee and Mundelein. Call 312-432-5300 or request a free consultation.
What BTI does in Lake County, IL
Each service works on its own. Together they give you one accountable partner for the technology in your building.
Managed IT in Lake County Illinois
Fully managed or co-managed IT, help desk, on site engineers and Microsoft 365.
Cybersecurity (Chicago)
MDR, email security, MFA, patching and a free consultation and pen test, on our Chicago cybersecurity page.
AI Data Loss Prevention
Stop sensitive data from reaching unapproved AI tools, with controls that fit mid-market IT teams.
Shadow AI and PII data governance
Find AI tools and sensitive data paths your team cannot see yet, then put governance in place.
Security cameras in Lake County Illinois
IP video designed before install, with analytics, plate recognition and remote viewing.
Access control in Lake County Illinois
Brivo, Avigilon, Kantech, RS2 and Axis, plus takeovers of existing systems.
Business phones and contact center
Microsoft Teams calling, Webex, Zoom and VoIP installation.
IT projects
Office moves, network upgrades, cloud migrations and multi location rollouts.
Direct lines: security cameras and access control 630-343-1322; managed IT and cybersecurity 312-492-2613.
Served from Downers Grove, with clear drive times
We do not list a Waukegan, Vernon Hills or North Shore office, because we do not have one. Our Chicagoland office is at 1441 Branding Ave, Suite 200, in Downers Grove, near I-88 and I-355. Engineers, crews and service vans leave from here. In a straight line the office is about:
| City | Distance from our office |
|---|---|
| Buffalo Grove | 22 miles |
| Vernon Hills | 27 miles |
| Highland Park | 27 miles |
| Mundelein | 30 miles |
| Libertyville | 31 miles |
| Lake Forest | 31 miles |
| Gurnee | 38 miles |
| Waukegan | 38 miles |
Lake County sites are about 22 to 38 miles from our Downers Grove office in a straight line, so on site visits are scheduled service days. Remote support and our 24/7 NOC/SOC cover every site around the clock.

BTI Communications Group, LTD., Chicagoland office
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Office: 312-432-5300
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 8:00 AM to 5:00 PM CT
Illinois license 127.001638
Who we work with in Lake County, IL
Professional and corporate offices
North Shore and central Lake County offices in Highland Park, Lake Forest, Vernon Hills, Libertyville and Buffalo Grove need secure networks, Wi-Fi, phones, cameras and badge access for single and multi-tenant buildings.
Life sciences and healthcare neighbors
Lake County is publicly known for a large life sciences and healthcare employer base, including headquarters and major facilities along the North Shore and central corridor. This page does not claim any BTI work for named employers.
Manufacturing and distribution
Plants, warehouses and logistics sites in Waukegan, Gurnee and Mundelein need shop floor networks, dock cameras and access by shift.
Medical groups and clinics
Medical groups, dental, behavioral health and pharmacy practices that need secure systems, protected records rooms and patient friendly entries.
Schools and public agencies
Districts, villages, park districts and special districts that buy through GSA or cooperative contracts.
Multi-tenant property managers
Portfolios that want one partner for common area access, cameras, cabling and tenant improvement work.
How working with BTI starts
- Free consultation. Tell us about your sites, systems and goals, by phone or at our Downers Grove office.
- Site visit or assessment. An engineer reviews your IT, security or phones in person or remotely.
- Written scope. You receive an itemized proposal and a plan you can share with leadership.
- Installation or onboarding. Our crews and engineers do the work on a schedule that fits your business.
- Ongoing support. Help desk, on site service and the 24/7 NOC/SOC keep things running.
Why one partner matters
Cameras, door controllers, phones and Wi-Fi all live on your network now. When different vendors own each piece, problems bounce between them and security gaps open where systems meet. BTI designs these systems together: cameras and doors on secured network segments, phones and Wi-Fi sized for the building and one team accountable when something breaks.
The same Downers Grove engineers and crews serve Vernon Hills, Libertyville, Highland Park, Waukegan and the rest of Lake County Illinois.
Lake County, IL cities we serve
Crews and engineers leave from our Downers Grove office.
North Shore offices
About 27 to 31 miles from our Downers Grove office. Professional services, medical groups and multi-tenant offices in Highland Park and Lake Forest along the North Shore.
- Highland Park
- Lake Forest
Central Lake County corridor
About 22 to 31 miles away. Corporate and light industrial buildings around Vernon Hills, Libertyville, Mundelein and the Lake County part of Buffalo Grove.
- Vernon Hills
- Libertyville
- Mundelein
- Buffalo Grove (Lake County part)
Waukegan and Gurnee
About 38 miles away. Manufacturing, distribution, healthcare and village and school sites in Waukegan and Gurnee. On site work here is planned as scheduled service days.
- Waukegan
- Gurnee
More Lake County, IL cities
Northern, western and North Shore communities are served with remote support and scheduled on site days.
- North Chicago
- Zion
- Beach Park
- Grayslake
- Round Lake
- Antioch
- Lake Zurich
- Lincolnshire
- Deerfield
- Lake Bluff
- Highwood
DuPage County and the western suburbs are covered on the DuPage County hub. The Cook County northwest suburbs are covered on the Northwest suburbs hub. Chicago and the rest of Chicagoland stay on the Chicago hub.
BTI Communications Group, LTD., Chicagoland office
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Office: 312-432-5300
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 8:00 AM to 5:00 PM CT
Illinois license 127.001638
Chicagoland service areas
BTI Communications Group, LTD. serves Chicago and the surrounding suburbs. Pick your area for local services.
Chicago
Chicago and Chicagoland businesses.
DuPage County
Western suburb businesses, served from our Downers Grove office.
Northwest suburbs
Schaumburg corridor and Cook County northwest suburb businesses, served from our Downers Grove office.
Lake County Illinois
North Shore and Lake County businesses, served from our Downers Grove office.
Will County
Joliet, Bolingbrook, Romeoville and Plainfield businesses on the I-55 corridor, served from our Downers Grove office.
Fox Valley
Aurora, Batavia, Geneva and St. Charles businesses along I-88, served from our Downers Grove office.
Northwest Indiana
Hammond, Gary, Merrillville, Portage and Valparaiso businesses, served from our Downers Grove, Illinois office.
Over 40 years of IT, security and communications work. Call 630-343-1322 for security or 312-492-2613 for IT, or book a free consultation.
Get a free consultationWhy Lake County, IL organizations choose BTI
A real Chicagoland office
Our Chicagoland office and engineers are in Downers Grove, not a call center in another state. Lake County sites are a scheduled drive away.
One partner for the building
IT, security, phones and cabling from one team, with one number to call.
Depth
400+ engineers across IT, networks, communications and physical security.
Governance
ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program.
Partners and licensing
Authorized and Certified Axis Gold Partner, Kantech Global Edition Certified Partner and Cisco Select Partner. Illinois license 127.001638.
Flexible buying
GSA contract holder (47QTCA21D00BA). Financing at 3.99% is available for qualified buyers, subject to credit approval.
Industries we serve in Lake County, IL
IT, security and communications built around your industry, with local examples from across Lake County, IL.
Building types we serve in Lake County, IL
Each building type asks something different of its network, doors and cameras. These are the buildings we are asked about most in Lake County, IL.
BTI in Lake County, IL: common questions
Does BTI Communications Group have an office in Lake County, IL?
No Waukegan, Vernon Hills or North Shore office. Our Chicagoland office is at 1441 Branding Ave, Suite 200, Downers Grove, IL 60515, about 22 to 38 miles from these cities. Call 312-432-5300.
Is there an IT and security company that covers all of Lake County, IL?
Yes. BTI Communications Group, LTD. provides managed IT, cybersecurity, security cameras, access control and business phones across Lake County, IL from our Downers Grove office, with a 24/7 NOC/SOC and over 40 years in business.
Do you serve Waukegan, Vernon Hills and Gurnee?
Yes. Those are among the Lake County, IL cities we serve most, along with Libertyville, Mundelein, Buffalo Grove, Lake Forest, Highland Park and Deerfield.
Which Lake County, IL cities does BTI serve?
Waukegan, Vernon Hills, Buffalo Grove (Lake County part), Highland Park, Lake Forest, Libertyville, Gurnee and Mundelein.
How quickly can BTI get to our site?
On site work is booked as scheduled service days from our Downers Grove office, and remote support starts right away.
What services does BTI provide in Lake County, IL?
Managed IT, cybersecurity, security cameras, access control, business phones, network cabling and IT projects, from one team.
Can BTI handle IT and security together?
Yes. Many clients use BTI for managed IT and cybersecurity along with cameras, access control and phones, so one team understands the whole site.
Do you serve Schaumburg or Naperville from this page?
Schaumburg and the Cook County northwest suburbs are covered on our Northwest suburbs hub. Naperville, Oak Brook and DuPage County are on our DuPage County hub. This page covers Lake County Illinois.
Can public agencies buy from BTI through a contract?
Yes. BTI holds GSA contract 47QTCA21D00BA. Ask about cooperative purchasing options during your consultation.
Does BTI offer financing?
Yes. Qualified buyers can finance hardware and projects at 3.99%, subject to credit approval.
How do we get started?
Request a free consultation. An engineer reviews your goals and current systems, and you receive a written scope with clear next steps.
Explore BTI services
- Managed IT in Lake County Illinois
- Security cameras in Lake County Illinois
- Access control in Lake County Illinois
- Cybersecurity in Chicago
- AI Data Loss Prevention
- Shadow AI and PII data governance assessment
- BTI DuPage County
- BTI Northwest suburbs
- BTI Chicago
- Managed IT in Chicagoland
- Managed IT services
- Commercial security camera systems
Talk with BTI about your Lake County, IL sites
Tell us about your IT, security or communications needs. No obligation.
- Over 40 years in business
- 400+ engineers
- GSA contract holder (47QTCA21D00BA)
- 24/7 NOC/SOC
- ISO 27001 compliant
- Authorized and Certified Axis Gold Partner
- Cisco Select Partner
- Kantech Global Edition Certified Partner
- Illinois license 127.001638
