Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
Los Angeles 562-298-5000 · Also in Chicagoland & Phoenix · Nationwide multi-site support · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
Los Angeles 562-298-5000 · Also in Chicagoland & Phoenix · Nationwide multi-site support · Client Support
Help desk, on site engineers, Microsoft 365 and a 24/7 NOC/SOC for Irvine businesses, delivered from Santa Fe Springs by BTI Communications Group, LTD.
Existing client? 24/7 support: 800-HELP-BTITell us about your Irvine site and what you need. An engineer replies within one business day.
Google reviews ★★★★★
100% financing for parts, labor and licensing at 3.99% for five years
Our help desk and NOC/SOC handle most tickets remotely. When a closet, a switch or a new floor needs hands, engineers drive from 12155 Mora Dr in Santa Fe Springs to the IBC, the Spectrum or the research park.
BTI Communications Group, LTD. provides managed IT services to Irvine businesses from its Santa Fe Springs office, and has been in business for over 40 years. Our help desk, on site engineers and 24/7 NOC/SOC support companies in the Irvine Business Complex, Irvine Spectrum, University Research Park and across the city. Our engineers are about 30 miles away, typically 30 to 40 minutes by the 5 or the 405. Call 323-510-8003 or book a free IT consultation.
Jump to the part you need, from scope and platforms to cost questions and the Irvine districts we cover.
| Question | Direct answer |
|---|---|
| Who provides it? | BTI Communications Group, LTD., from its Santa Fe Springs office, about 30 miles from Irvine. |
| What is included? | Help desk, on site engineers, 24/7 NOC/SOC monitoring, Microsoft 365, patching, backups and the security stack in your proposal. |
| Fully managed or co-managed? | Both. Co-managed IT keeps your internal team in charge and adds capacity. |
| How is it priced? | An itemized proposal based on users, devices, locations and support model, after a short discovery call. |
| Which districts? | Irvine Business Complex, Irvine Spectrum, University Research Park, Great Park and the Civic Center area. |
Irvine is one of Orange County's busiest business markets, and each job center brings its own IT challenges:
We support those environments as a full managed IT partner for business users, networks, Microsoft 365 and security.
Fully managed IT. BTI is your IT department. Users call or ticket the help desk. We manage devices, Microsoft 365, backups, patching and the security stack, and we come on site when the work cannot be done remotely.
Co-managed IT. Your internal IT team keeps strategy and ownership. BTI adds help desk capacity, after-hours coverage, security tools, documentation and project engineers. This is the usual fit for growing Irvine firms that already hired a director or a small staff and want to keep control.
Read more on co-managed IT and the shared responsibility model.
A typical managed IT engagement for an Irvine office includes:
We also provide business phones, cameras and access control, so one partner can support the whole building.
Proposals are built from your user count, devices, locations and the support model you choose, and every line is itemized so you can see what you pay for. Pricing is shared after a short discovery call. Read more on how BTI prices managed IT. Financing at 3.99% is available for qualified buyers, subject to credit approval, for hardware and projects.
Every proposal includes the security stack, on site time and the work of moving from your last provider, so there are no surprises.
Most transitions follow a planned onboarding: discovery, access handoff, tool rollout and help desk go live. The timeline depends on size and how well the current environment is documented. Users keep working throughout. If you are leaving another Irvine or Orange County provider, we ask for admin ownership of your domains, tenants and firewalls to be documented in writing, so those accounts are yours when the work is done.
Moving from another provider? See how switching IT providers works. Multi-site clients get one standard for networks, devices and security.
Each industry group in Irvine asks for something slightly different from a managed IT provider.
Law, accounting, title, insurance and wealth firms in IBC towers: Microsoft 365 governance, email security, MFA and fast onboarding for new hires.
Spectrum plants and labs: segmented networks for production equipment, change control and backups that cover more than laptops.
Fast Wi-Fi, strong identity, device management with Intune and secure remote access for hybrid teams.
City and county offices that buy through GSA, CMAS or TESMA contracts and need documented support.
Schools and training sites that need managed Wi-Fi, device fleets and filtering support.
Offices with a warehouse or parts room beside them, where scanners, printers and Wi-Fi on the floor matter as much as email.
IT consulting in Irvine usually means one of three things: a short assessment, a project (new floor, new tenant improvement, Microsoft 365 migration, network upgrade), or an ongoing vCIO-style conversation. BTI does all three, and every project is scoped on its own so you always know what you are paying for.
The monthly rhythm is simple: tickets are worked, alerts are handled at night, patches go out on an agreed window, and you get a regular review. When a Spectrum or IBC office adds a floor, that becomes a project with a start and an end, then returns to support.
We work with professional services, technology, medical-device and life-science offices, education, government and other commercial teams in Irvine. CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category. Managed IT puts the technical controls and documentation in place.
If you are a medical group, clinic, pharmacy or dental practice, tell us that on the form and we will point you to the right conversation, including our healthcare IT resources where they apply.
Public agencies can buy through BTI as a GSA contract holder (47QTCA21D00BA) and a CMAS and TESMA contract awardee (California).
For industry context, see BTI pages for healthcare, government, education, financial services, logistics and professional services as they apply.
Use these in every demo, including ours:
BTI's answers are: a staffed help desk, written account ownership in your name, a 24/7 NOC/SOC, engineers who drive from Santa Fe Springs, itemized proposals, multi-site support from the same Southern California office, and yes, phones, cameras and doors when you want them.
Our Southern California office is at 12155 Mora Dr, Units 1 and 2, Santa Fe Springs, CA 90670. Most support is handled remotely, and our engineers are about 30 miles from Irvine, typically 30 to 40 minutes by the 5 or the 405, whenever on site work is needed.
We also support nearby Tustin, Costa Mesa, Newport Beach, Lake Forest and Santa Ana. For county-wide services, see the Orange County hub.
| Irvine district | Typical ZIP codes | Freeway access |
|---|---|---|
| Irvine Business Complex (near John Wayne Airport) | 92612, 92614 | I-405, CA-55, CA-73 |
| Irvine Spectrum | 92618 | I-5, I-405, CA-133 |
| University Research Park and UC Irvine | 92612, 92617 | I-405, CA-73 |
| Great Park and east Irvine | 92618 | I-5, CA-133, CA-241 |
| Civic Center and central Irvine | 92606, 92620 | I-5, CA-261 |
| Woodbridge, Northwood and Turtle Rock offices | 92604, 92620, 92603 | I-5, I-405 |
12155 Mora Dr, Units 1 & 2
Santa Fe Springs, CA 90670
Office: 562-298-5000
Managed IT line: 323-510-8003
Security line: 562-298-5070
24/7 support: 800-HELP-BTI (800-435-7284)
Monday to Friday, 7:30 AM to 4:30 PM PT
Licensed Alarm Company Operator, ACO #7670
C-7 License 807767
BTI Communications Group, LTD. serves Irvine and all of Orange County. Pick your area for local services.
Irvine Spectrum, Irvine Business Complex and UCI area businesses, served from Santa Fe Springs.
Orange County businesses, served from Santa Fe Springs.
Multi-site support from the same BTI team.
Over 40 years of IT, security and communications work. Call 562-298-5070 for security or 323-510-8003 for IT, or book a free consultation.
Get a free consultationBTI Communications Group, LTD. provides fully managed and co-managed IT to Irvine businesses from its Santa Fe Springs office, with a help desk, on site engineers and a 24/7 NOC/SOC.
Our Southern California office is at 12155 Mora Dr in Santa Fe Springs, about 30 miles from Irvine. Most support is remote, and engineers come to your Irvine site whenever on site work is needed. Call 323-510-8003.
With managed IT, BTI is your IT department. With co-managed IT, your internal IT team keeps strategy and ownership, and BTI adds help desk capacity, after-hours coverage, security tools and project engineers.
Cost depends on users, devices, locations and the support model. BTI shares an itemized proposal after a short discovery call so you can see exactly what is included.
Most transitions follow a planned onboarding of discovery, access handoff, tool rollout and help desk go live. The timeline depends on size and how well the current environment is documented, and users keep working throughout.
Yes. We manage licensing, email, Teams, SharePoint, OneDrive, Intune and identity, along with backups for Microsoft 365 data.
Yes. CMMC and other compliance work is completed and contracted by BTI and its partners, including top industry professionals in each category. Managed IT puts the technical controls and documentation in place.
Yes. Our 24/7 NOC/SOC monitors systems around the clock and handles alerts as they happen. Ask about after-hours help desk coverage for your users during the consultation.
Yes. Co-managed IT is built for that. We fill the gaps your team names, from help desk overflow to security operations.
Yes. BTI provides business phones, security cameras, access control and cabling, so one partner can support the whole building.
Look for a staffed help desk, 24/7 monitoring, on site engineers within driving distance, clear ownership of your accounts, security built into the service, itemized proposals and regular business reviews. Be wary of a provider that will not say where its people sit.
Yes. Our Santa Fe Springs office sits between the two markets, and multi-site clients get one standard for networks, devices and security across every location.
It means an outside team runs day-to-day IT under a written service plan: users call one help desk, devices are monitored and patched, Microsoft 365 and backups are administered, and projects are planned instead of rushed.
100% financing for parts, labor and licensing at 3.99% for five years
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