Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

Phoenix 602-733-6807 · Also in Los Angeles & Chicagoland · Nationwide multi-site support · Client Support

BTI Phoenix (call our Phoenix office): · C•CURE / Software House · Phoenix hub · North Phoenix / I-17 · East Valley · Warehouse security · Casa Grande and Eloy · West Valley / Loop 303 · Managed IT Phoenix
C•CURE / Software House in Phoenix and the Valley

C•CURE 9000 / Software House Access Control Installation in Phoenix

BTI Communications Group, LTD. is an authorized Software House dealer that designs, installs, upgrades and supports C•CURE 9000 and iSTAR controllers for Phoenix and the Valley. Serving Phoenix since 2006.

For Arizona sites running C•CURE / Software House or planning a new enterprise access control system.

Existing client? 24/7 support: 800-HELP-BTI
  • Authorized Software House dealer
  • Serving Phoenix since 2006
  • Axis Gold Partner
  • Cisco Select Partner
BTI Communications Group service vans

What clients say about BTI

“LERETA highly recommends BTI services, they are a great value added partner for us”

Christopher C. MastenChief Information Officer, LERETA

“His firm was the bedrock of our communications strategy, designing and implementing everything from the earliest universal inbox solutions (email, fax, and voicemail) to remote office connectivity. Because of Eric, I ended up recommending his firm at my next job, which used his services extensively for years.”

Darius VaskelisTechnology, Product & Sales Leadership

“Eric helped us architect and implement very creative ways to leverage telephony to support a geographically dispersed consulting firm. The solutions were leading edge for the time and included VoIP, CTI and innovative ways to “hotel” our consultants regardless of what office and desk they were working out of (across 3 countries and multiple time zones). It was a real pleasure to work with Eric and I would recommend him to anyone looking for communications expertise.”

Ron ScheumanOperations and Technology Strategist, COO at Doppio Group
  • Authorized and Certified Axis Gold Partner
  • Cisco Select Partner
  • SMB Black Belt Certified Partner
  • ISO 27001 compliant
  • SOC 2 NOC/SOC
  • GSA contract holder (47QTCA21D00BA)
  • ISNetworld member
  • Over 40 years in business
  • Serving Phoenix since 2006

100% financing for parts, labor and licensing at 3.99% for five years

Software House access control system diagram showing video, intrusion, fire and visitor integrations

One platform for doors, video and alarms

C•CURE 9000 ties access control to video, intrusion and visitor management. BTI designs and supports it from the Phoenix office. Call 480-291-8374.

The short answer

BTI Communications Group, LTD. is an authorized Software House dealer that designs, installs, upgrades and supports C•CURE 9000 and iSTAR controllers in Phoenix and the Valley. At a north Phoenix manufacturing site on the I-17 corridor, BTI installed C•CURE with an iSTAR Edge panel and HID readers alongside Axis video. Serving Phoenix since 2006. Call 480-291-8374 or request a free consultation.

Authorized Software House dealerServing Phoenix since 2006Over 40 years in business24/7 NOC/SOC

On this page

Jump to the platform, upgrades, a completed north Phoenix project and how to start.

C•CURE / Software House in Phoenix at a glance

QuestionDirect answer
Who installs C•CURE in Phoenix?BTI Communications Group, LTD., an authorized Software House dealer, from its Phoenix office. Call 480-291-8374.
What do you install?C•CURE 9000, C•CURE IQ, iSTAR Ultra G2, Ultra G2 SE and Edge G2 controllers, HID readers, and the video and network around them.
Local proof?C•CURE / Software House with an iSTAR Edge panel and HID readers at a north Phoenix manufacturing site on the I-17 corridor.
Upgrade deadlines?iSTAR Pro firmware support ended April 5, 2024. C•CURE 9000 v3.00 reaches End of Support in January 2027.
Licenses?Arizona ROC license 331189 (C-67 Low Voltage) and Arizona BTR Alarm Business license 22913-0.

Software House access control, planned and supported in Phoenix

BTI Communications Group, LTD. is the local team that plans, installs and supports C•CURE 9000 / Software House for organizations that need enterprise access control in Phoenix. Software House is a Johnson Controls brand, and C•CURE is its flagship access control and event management platform. We specify iSTAR controllers and readers, migrate cardholder data, connect doors to video, and stay with the system after go live.

Serving Phoenix since 2006, with over 40 years in business. For the full platform, see BTI's national C•CURE 9000 / Software House installation and support page. If you are still comparing platforms, start with Phoenix access control solutions.

BTI Communications Group technician vans ready for dispatch
BTI technician vans support C•CURE installs and service calls from the Phoenix office.

A north Phoenix manufacturing site we already completed

At a north Phoenix manufacturing site on the I-17 corridor, BTI installed Axis video, C•CURE / Software House access control with an iSTAR Edge panel and HID readers, and network switching, including installation, configuration and testing. BTI's Phoenix office supports the site.

This is the kind of combined access control, video and network project we build for industrial and campus sites in the Valley. See our north Phoenix and I-17 corridor page for more on that area.

C•CURE 9000, C•CURE IQ and iSTAR controllers

C•CURE 9000 is the Software House access control and event management engine. C•CURE IQ adds a browser based client and a security operations layer that brings access, video, incidents and reporting into one web experience. For most existing customers, the database and iSTAR controllers stay in place.

Every C•CURE door depends on an iSTAR controller. BTI matches the model to the closet and the building:

Software House iSTAR Ultra G2 door controller

iSTAR Ultra G2 and Ultra G2 SE

Up to 32 readers, a strong fit for large buildings, data centers and campus cores. The Ultra G2 SE is the published upgrade path for older iSTAR Pro panels.

Software House iSTAR Edge G2 door controller

iSTAR Edge G2

Up to eight doors or readers, with a PoE power option. A strong fit for smaller buildings, remote sites and doors far from the main closet.

C•CURE IQ Security Intelligence dashboard

C•CURE IQ

Browser based monitoring, incidents and reporting on top of an existing C•CURE 9000 database.

BTI confirms the current model, firmware and reader list during design. Product images courtesy of Software House / Johnson Controls.

Upgrades, takeovers and end of support dates

Many Phoenix sites already run C•CURE, or they have older iSTAR panels that need a planned path forward.

  • Software House ended firmware support for iSTAR Pro controllers on April 5, 2024, and published an upgrade path to the iSTAR Ultra G2 SE.
  • C•CURE 9000 version 3.00 reaches End of Support in January 2027. After that date the version no longer receives software development or security updates. Sites on v3.00 and earlier should plan a move to a current release.

BTI audits the server, SQL version, controller firmware, readers, licenses and integrations, then stages the upgrade so doors keep working. If you have an existing Software House system and want a new local team, we can take over support, document what is in place, and plan the next upgrade.

Video, Axis cameras and the network behind the doors

C•CURE is strongest when the doors, the cameras and the network are designed together. BTI is an Axis Gold Partner and a Cisco Select Partner. On Phoenix projects we can install Axis video in Arizona alongside C•CURE, and we can install and configure the switching those devices need. See also Phoenix camera systems and Phoenix physical security.

24/7 system health and alert monitoring is available, plus a 24/7 converged security NOC/SOC. Emergency support is available 24/7.

Deployment options

Software House supports on premises C•CURE 9000 Enterprise, C•CURE Cloud (a hosted single-tenant Microsoft Azure option offered in North America) and hybrid designs. BTI can help you compare these options against your IT policies, network design and support model before you commit.

Licensed security work in Arizona

For security work in Arizona, BTI holds Arizona ROC license 331189 (C-67 Low Voltage) and Arizona BTR Alarm Business license 22913-0. BTI is also a GSA contract holder (47QTCA21D00BA) and is ISO 27001 compliant.

Call 480-291-8374 for Software House work in Phoenix. The Phoenix office number is 602-733-6807.

Industries we design C•CURE for in Phoenix

Enterprise access control shows up in plants, campuses and multi-building organizations.

Manufacturing

Plants with production floors, tool cribs, shipping and offices on one C•CURE system, with door schedules by shift.

Logistics

Distribution buildings where docks, yards and offices need separate access zones.

Government

Public buildings that standardize on C•CURE 9000 and need a local installer who works inside that standard.

Education

Campuses with many buildings, lockdown needs and student and staff credentials.

Critical infrastructure

Utilities, data rooms and remote sites where every door event has to be logged.

Healthcare

Medical buildings with pharmacy, records and staff-only areas.

How a C•CURE project runs in Phoenix

Most Software House projects follow the same six steps.

  1. 1. Call or request a consultationCall 480-291-8374 or request a free consultation.
  2. 2. Audit or site walkFor existing systems: server, SQL version, controller firmware, readers, licenses and integrations. For new sites: doors, closets and cabling paths.
  3. 3. DesignDoor schedules, iSTAR placement, reader types, video integration and network segments.
  4. 4. Itemized proposalHardware, licenses, labor and support listed line by line, with 3.99% financing for qualified buyers.
  5. 5. Install, migrate and testUpgrades are staged so doors keep working. Acceptance is a working test of every door.
  6. 6. SupportA written service plan, 24/7 system health and alert monitoring options and a 24/7 NOC/SOC.

Why call BTI in Phoenix for Software House

Authorized Software House dealer

Design, install, upgrade and support of C•CURE 9000 and iSTAR controllers. Serving Phoenix since 2006, with over 40 years in business.

One team for doors, video and network

C•CURE, Axis video and the switching behind them designed together and supported from the Phoenix office, with technician vans ready for dispatch.

Upgrade and takeover experience

The path off iSTAR Pro and off C•CURE 9000 version 3.00 before January 2027.

Credentials

Axis Gold Partner, Cisco Select Partner, GSA contract holder (47QTCA21D00BA), ISO 27001 compliant.

Financing

3.99% vendor financing for 100% of the project, for qualified buyers, subject to credit approval.

Written scope

An audit or site walk and an itemized proposal before anything is ordered.

Phoenix and Arizona service areas

BTI Communications Group, LTD. has served Phoenix since 2006. Pick your area for local IT, network and security services.

Over 40 years of IT, security and communications work. Call 480-291-8374 for security or 480-272-8728 for IT, or book a free consultation.

Get a free consultation

C•CURE / Software House in Phoenix: common questions

Does BTI install C•CURE 9000 / Software House in Phoenix?

Yes. BTI Communications Group, LTD. is an authorized Software House dealer and designs, installs, upgrades and supports C•CURE 9000 and iSTAR controllers in Phoenix and the Valley. Serving Phoenix since 2006. Call 480-291-8374.

Can BTI upgrade older iSTAR or C•CURE 9000 systems?

Yes. Software House ended firmware support for iSTAR Pro controllers on April 5, 2024, and C•CURE 9000 version 3.00 reaches End of Support in January 2027. BTI audits the site and stages controller and server upgrades so doors keep working.

Can you take over support of an existing Software House system in Phoenix?

Yes. We document what is in place, check firmware and licenses, and then plan the next upgrade with you.

Can C•CURE work with Axis cameras and our network?

Yes. BTI often designs C•CURE together with Axis video and the switching behind both systems. BTI is an Axis Gold Partner and a Cisco Select Partner.

Which Phoenix areas do you cover for C•CURE work?

Phoenix, Tempe, Chandler, Mesa, Gilbert, Scottsdale, Glendale, Peoria, Goodyear and the I-17, Loop 101, Loop 202 and Loop 303 corridors, plus Casa Grande and Eloy, from our Phoenix office.

Is BTI licensed for security work in Arizona?

Yes. For security work BTI holds Arizona ROC license 331189 (C-67 Low Voltage) and Arizona BTR Alarm Business license 22913-0.

Can we finance a C•CURE project?

Yes. BTI can arrange 3.99% vendor financing for 100% of the project, including equipment, labor and consulting, for qualified buyers, subject to credit approval.

Where else does BTI support Software House?

BTI's national C•CURE / Software House page covers the platform.

  • Authorized and Certified Axis Gold Partner
  • Cisco Select Partner
  • SMB Black Belt Certified Partner
  • ISO 27001 compliant
  • SOC 2 NOC/SOC
  • GSA contract holder (47QTCA21D00BA)
  • ISNetworld member
  • Over 40 years in business
  • Serving Phoenix since 2006

100% financing for parts, labor and licensing at 3.99% for five years

Talk with BTI about Software House in Phoenix

Call the Phoenix office or request a free consultation. No obligation.

  • Over 40 years in business
  • Serving Phoenix since 2006
  • GSA contract holder (47QTCA21D00BA)
  • ISNetworld member
  • 24/7 NOC/SOC
  • ISO 27001 compliant

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