Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Tempe, AZ, served from our Phoenix office
Help desk, networks, Microsoft 365, cybersecurity, governed AI and communications systems for Tempe offices, campuses and light industrial sites, fully managed or co-managed, from the Phoenix office of BTI Communications Group about 3 miles away. Every client gets the same 24/7 NOC/SOC and an itemized proposal.
For Tempe, AZ organizations with about 20 or more users, fully managed or co-managed.
Book a free consultation · Send your details now · Already have IT staff? See co-managed IT
Existing client? 24/7 support: 800-HELP-BTI (800-435-7284)
In this video, Eric Brackett explains what fully managed IT includes for Phoenix area businesses, including Tempe. Press play.
Growing across the Valley or down to Tucson? Your IT has to keep up as you add sites, staff and systems, with one accountable partner and a local office. I'm Eric Brackett, Founder and President of BTI Communications Group.
I founded BTI in 1985 installing business phones. Over 40 years later, your IT, cybersecurity, cameras, door access, phones and AI share one network, with one accountable partner for it all.
Our managed IT covers the help desk, networks across your sites, Microsoft 365, endpoints, backup and recovery, and security operations, with our 24/7 NOC/SOC monitoring.
Have an internal IT team? Co-managed IT fills the gaps. Moving operations from California? We support California too, so one standard covers both states. Your agreement documents exactly what is covered.
BTI is ISO 27001 compliant and a General Services Administration, or GSA, contract holder. Our Arizona team works from our Phoenix office near Sky Harbor, and an engineer replies within one business day.
Get your free IT assessment with the form on this page, or call 480-272-8728.
You have no IT staff, or one person doing IT on top of a real job.
Your IT manager wants help desk overflow, after-hours cover or security operations.
A new office, a second site or a move needs network, Wi-Fi and Microsoft 365 ready on day one.
Tempe is a short drive from BTI Communications Group's Phoenix office at 615 N 48th St, Suite 1048, about 3 miles away in a straight line. The city sits on I-10, US-60, Loop 101 and Loop 202. Office and tech campuses include Papago Park Center and the Price Corridor. Light industrial runs along the I-10 and Broadway corridor next to Phoenix Sky Harbor International Airport. Arizona State University's main campus and Tempe Town Lake are local landmarks. We do not claim the university as a client.
A typical Tempe engagement is help desk for office and warehouse users, Microsoft 365 and identity, campus or suite Wi-Fi, backups, and monitoring by our 24/7 NOC/SOC, with on-site engineers when a closet, switch or move cannot be handled remotely. Because the office is so close, on-site visits for a Tempe closet or cutover are a short trip from 48th Street.
We plan those visits from the Phoenix office, usually via I-10, Loop 202 or Washington Street. We do not have a Tempe office. If a Tempe firm also has a second site in Mesa or Chandler, the same help desk and the same standards cover both. We keep a written recovery plan for the Microsoft 365 tenant and for any on-site servers. 4-hour onsite emergency response under BTI support agreements. Without an agreement, service is best effort.
One place for staff to request help, with documented escalation to engineers who know your systems. See help desk support.
Firewall, switching, structured cabling and wireless as a Cisco Select Partner, with Cisco Meraki options, including office, warehouse and campus coverage. BTI designs and validates Wi-Fi with Ekahau. See network installation and structured cabling.
Licensing, email, Teams, SharePoint, OneDrive, Intune and MFA. See Microsoft 365 migration.
Patching, device standards and planned refreshes, so laptops, PCs and scanners are replaced on a schedule rather than when they fail.
Tested backups for servers and Microsoft 365 data, with a written recovery plan for the tenant and for on-site systems. See backup and continuity.
24/7 monitoring by our 24/7 NOC/SOC, with managed detection and response when you want a deeper program. See managed detection and response.
Also in this program: Cyber Liability Essentials and Recurring Security Testing, governed AI, co-managed IT and itemized pricing.
These projects sit alongside the monthly managed IT plan. Each link goes to a live service page.
A new office, a second site or a move, with network, Wi-Fi and Microsoft 365 ready on day one. New office and relocation.
Server and cloud moves, including Microsoft 365. Server and cloud migration. Microsoft 365 migration.
Office, plant and warehouse cabling is scoped on the regional network installation page. Network installation and structured cabling.
Business voice and Microsoft Teams Phone for the office, shipping desk and security station. VoIP installation. Teams Phone calling plans. Regional: business communication installation.
Tempe campuses, offices and Broadway-corridor industrial sites need a network that covers more than a single suite, with a phone system that works for the office, the warehouse desk and security.
Hosted voice for the office, shipping desk and security station, designed on the same network as your computers and wireless. VoIP installation. Request a phone quote.
Calling inside the Microsoft 365 tools your staff already use, including Teams Phone calling plans when that is the right fit. Teams Phone calling plans.
Structured cabling, switches, fiber and copper runs to offices, docks and work areas, planned so cameras, access control and business systems share one designed network. That work is published on the regional network installation page. Network installation and structured cabling. Book a network site walk.
Coverage plans for offices, warehouse aisles, staging and shop floors, where ordinary office access points often fail. BTI designs and validates Wi-Fi with Ekahau, as a Cisco Select Partner, with Cisco Meraki options where they fit.
Production equipment, scanners, cameras and building systems stay off the office, guest and finance networks, with firewall rules and monitoring so a warehouse device cannot open a path into Microsoft 365.
24/7 monitoring and alerting when a switch, wireless controller or circuit fails, and on-site engineers from Phoenix office when the issue cannot be fixed remotely. 4-hour onsite emergency response under BTI support agreements. Without an agreement, service is best effort.
Our 24/7 NOC/SOC watches endpoints, firewalls, Microsoft 365 sign-ins and backups, and responds to alerts as they happen. Plans add managed detection and response, managed patching and vulnerability management, and a vCISO for policy, insurance questionnaires and audit evidence. For companies that want a defined starting point, Cyber Liability Essentials and Recurring Security Testing package the controls insurers ask about most. BTI works under ISO 27001 compliant governance, independently reviewed through the TAG ISO 27001 Compliance Program. See cybersecurity in Phoenix and Tucson and Phoenix and Tucson managed IT.
Request a cybersecurity assessment
We plan and run Microsoft 365 migrations and server and cloud moves, including mail, files, Teams, Intune and identity, with backups for Microsoft 365 data. See Microsoft 365 migration, server and cloud migration, Veeam backup and Datto business continuity.
Your cybersecurity roadmap
Most Tempe clients start at step 1 with the free assessment and pen test. The findings tell you which of the next steps deserve your budget first, so you are not buying tools on a hunch.
Know where you stand with a tested baseline.
Close the common ways in.
Someone watching, day and night.
Policies, evidence and leadership reporting.
Get back to work after an incident.
Pick the support model that fits.
See the full program on the Phoenix and Tucson cybersecurity services page, or call the Phoenix IT team at 480-272-8728.
AI arrives two ways, and both need rules. BTI makes AI work inside your real workflows, keeps the spend in check, and governs the tools, the usage and the systems they touch. That includes office tools and any AI features that show up in the software you already pay for.
Microsoft Copilot, ChatGPT, Claude and Gemini, used by staff in a company-controlled workspace with access controls and logging.
AI features switched on inside the apps you already pay for, background automations and agents. A shadow AI and data governance assessment finds them.
AI use policies, data boundaries and reviews for the Microsoft 365, CRM and phone systems AI connects to. See AI security, governance and risk.
For automation and managed AI, see managed AI automation in Phoenix and Tucson. Prefer a structured start? Request an AI assessment.
| Fully managed | Co-managed | |
|---|---|---|
| Fits when | You have no internal IT staff and want one team for help desk, security and planning. | You have an IT manager who wants overflow, after-hours cover, security operations or project engineers. |
| BTI handles | Help desk, monitoring, patching, backups, Microsoft 365, network and planning. | The pieces your team names, set out in a written responsibility matrix. |
| You keep | Ownership of every account, domain and admin credential. | Strategy, priorities and business applications. |
How co-managed IT works · Outsourced IT in Phoenix and Tucson
A free consultation on your users, sites, network and current support.
We review devices, accounts, licenses, vendors, backups and the admin access your current provider holds.
Fully managed or co-managed scope, priced on your actual environment. Managed IT typically runs $60 to $290 per user per month, itemized, with no surprise fees. See managed IT pricing.
Tools deployed, systems documented, staff told what changes, then regular reviews of tickets, risks and budget.
Badge readers, cameras and the business network often share the same switches. One team designs it so help desk, backups and door systems do not fight over VLANs, wireless or firewall rules.
See our Tempe, AZ commercial security systems page. Security line: 480-291-8374.
Office and tech campuses, light industrial sites and education-adjacent commercial buildings are the usual Tempe work. These pages are the closest published matches. Education appears here as a link only.
Microsoft 365, identity and help desk for campus and suite users at Papago Park Center and along the Price Corridor.
Warehouse Wi-Fi, dock connectivity and backups along the I-10 and Broadway corridor.
Commercial offices and service firms near campus. Education compliance wording lives on that page, not here.
Enterprise-grade equipment at a small markup instead of a single-vendor bundle at a high margin. Managed IT typically runs $60 to $290 per user per month, itemized, with no surprise fees.
See itemized pricingBest of breed with itemized pricing simply means, for example, instead of selling you a single-vendor firewall device at an inflated markup, we sell you an enterprise-grade Cisco device at a small markup. For the same money, you get a higher quality solution rather than a single-vendor bundle sold at a high margin.
Managed IT pricing in Tempe, AZ: $60 to $290 per user per month. See itemized pricing.
No. We do not have a Tempe office. Our Phoenix office is at 615 N 48th St, Suite 1048, Phoenix, AZ 85008, about 3 miles from Tempe. Call managed IT at 480-272-8728.
BTI Communications Group, LTD. provides fully managed and co-managed IT, help desk, networks, Microsoft 365, cybersecurity, governed AI and communications systems for Tempe organizations from our Phoenix office, with a 24/7 NOC/SOC and Over 40 years in business. Serving Phoenix since 2006.
With fully managed IT, BTI is your IT department. With co-managed IT, your internal IT team keeps strategy and ownership, and BTI adds help desk capacity, after hours coverage, security tools and project engineers.
$60 to $290 per user per month, itemized. See itemized pricing.
Most transitions follow a planned onboarding of discovery, access handoff, tool rollout and help desk go live. The timeline depends on size and how well the current environment is documented, and users keep working throughout.
Yes. As a Microsoft Partner we manage licensing, email, Teams, SharePoint, OneDrive, Intune and identity, along with backups for Microsoft 365 data.
Yes. Our 24/7 NOC/SOC monitors systems around the clock and handles alerts as they happen. Ask about after hours help desk coverage for your users during the consultation.
Yes. Co-managed IT is built for that. We fill the gaps your team names, from help desk overflow to security operations.
Yes. Cameras, access control and alarms can sit on the same network as your business systems. BTI has installed commercial security systems since the 2010s, as an Axis certified Gold Solutions Partner and an Authorized and Certified Avigilon Dealer. See our Tempe, AZ commercial security systems page. Call managed IT at 480-272-8728 and access control at 480-291-8374.
Most day-to-day support is remote. When a closet, wireless survey or site move has to happen in person, engineers dispatch from our Phoenix office, about 3 miles from Tempe. 4-hour onsite emergency response under BTI support agreements. Without an agreement, service is best effort.
The Phoenix and Tucson managed IT page covers the wider region. This page is for Tempe organizations and links up to the East Valley hub, and across to our Tempe commercial security systems page. Work is served from our Phoenix office, about 3 miles away.
Request a free consultation or call managed IT at 480-272-8728. We will review your users, sites, network and current support, then send an itemized plan.
Yes. We set up AI use policies, access controls and logging for tools like Microsoft Copilot and ChatGPT, review the AI features switched on inside the apps you already pay for, and run a shadow AI assessment to find tools staff use without approval.
Yes. We plan and run Microsoft 365 migrations and server and cloud moves, including mail, files, Teams, Intune and identity, with backups for Microsoft 365 data. Users keep working during the cutover.
An asset and license inventory, network diagrams and site records, a responsibility matrix, and a recovery plan. Admin credentials and domains stay in your company's name.
Yes. BTI designs and validates Wi-Fi with Ekahau, including coverage plans for offices, suites, warehouses and plant floors where ordinary office access points often fail. We also plan the cabling and switching those access points need. Start with a network site walk.
Yes. We design and support business VoIP and Microsoft Teams Phone for offices, shipping desks and security stations, on the same network as your computers and wireless. See VoIP installation and Teams Phone, or request a phone quote.
Our Phoenix office is at 615 N 48th St, Suite 1048, about 3 miles from Tempe in a straight line. We do not have a Tempe office. On-site engineers dispatch from that office when a closet, wireless survey or move cannot be handled remotely. Call managed IT at 480-272-8728.
This page is part of the East Valley hub, served from our Phoenix office. Same-city security: Tempe, AZ commercial security systems. The regional managed IT hub for this corridor is Phoenix and Tucson managed IT. There is not a separate East Valley managed IT hub page yet.
Managed IT in nearby cities in this same batch. These pages are not live yet. Link them when the batch publishes:
Our Phoenix office also supports security work in these nearby cities:
Related: cybersecurity in Phoenix and Tucson and managed AI automation in Phoenix and Tucson.
Other regions: Los Angeles managed IT · Chicagoland managed IT
BTI Communications Group, LTD.
615 N 48th St, Suite 1048
Phoenix, AZ 85008
Managed IT: 480-272-8728
24/7 support for clients: 800-HELP-BTI
Serving Phoenix since 2006. About 3 miles from Tempe in a straight line. We do not have a Tempe office.
Send your name, a phone or email, and how many users and sites you have. Prefer to talk now? Call managed IT at 480-272-8728.
Tell us about your users, sites, network and current support. No obligation.
