Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

Trusted Partner in Phoenix & Tucson for Comprehensive Business Technology Solutions

At BTI, we’re dedicated to empowering businesses in the Phoenix-Tucson Metro areas with cutting-edge technology solutions that drive productivity, security, and growth. We provide quality & reliable IT services, business security systems, and communication solutions. As a local partner, we understand the unique needs of businesses in Arizona, offering a full suite of services to support your company’s success.
  • 40 years in business
  • ISO 27001 compliant
  • GSA contract holder
  • ISNetworld membership
  • 1-business-day engineer reply

Request your free consultation

Tell us about your IT, security, or communication challenges — no obligation.
Security

Let's Start a Conversation

What's the best way for us to contact you?

Get On-Site Support In The Phoenix-Tucson Metro Areas

We are always ready and eager to assist you, whether it’s through a phone call or an email. At BTI Communications Group, your satisfaction is our goal.
BTI Iron Mountain Data Center

AI Services That Help Phoenix Businesses Get More Done

Your team shouldn’t have to figure out AI alone. BTI helps Phoenix businesses identify where AI can reduce repetitive work, make company information easier to find, and improve customer service.

Start with a secure employee AI workspace, with BTI handling setup and helping your team use it. Workspace access and support are available at a fixed monthly cost. When you need more, BTI can build custom assistants and connect AI workflows to your existing business systems, with additional work scoped separately.

BTI Services in Phoenix & Tucson and the Surrounding Areas

Over 40 years serving commercial, multi-site and public-sector organizations. Every Phoenix and Tucson service page and every platform we support, in plain links. Jump to a category or scroll to see them all.

Every service on this page is available to Phoenix and Tucson businesses and backed by our local team.

Physical security in Phoenix and Tucson

Cameras, access control, alarms and integration, designed and installed by a local team.

Security buyer journey

Where are you in your Phoenix and Tucson security project?

  1. 1

    Assess

    Get a free security assessment in Phoenix and Tucson

    An engineer walks your site and maps cameras, doors and alarms.

    Commercial security in Phoenix and Tucson
  2. 2

    Cameras

    Design the camera system

    Coverage, storage and analytics planned before anything is installed.

    Camera installation in Phoenix and Tucson
  3. 3

    Doors

    Control every door

    Cards, mobile credentials and cloud access for every site.

    Access control in Phoenix and Tucson
  4. 4

    Connect

    Connect video, doors and alarms

    One system your team can run from one screen.

    Security system integration
  5. 5

    Support

    Monitor and support it

    24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC.

    Security support plans

Security services in Phoenix and Tucson

Commercial security systems in Phoenix and Tucson

One local team for cameras, doors, alarms and support.

Security camera installation in Phoenix and Tucson

IP and AI camera systems designed for your sites.

Access control installation in Phoenix and Tucson

Cards, mobile credentials and cloud door control.

Commercial alarm installation

Intrusion alarms with UL Listed central station partners.

Security system integration

Video, access and alarms working as one system.

Converged security

Physical and cyber security run together.

AI video analytics

Search, alerts and analytics on your video.

Cloud-based security

Cloud video, access and alarms in one view.

Security support and maintenance

24/7 system health and alert monitoring available.

Also in Security services in Phoenix and TucsonCloud video surveillance · Cloud access control · Cloud alarm systems
More security servicesAll commercial security services

Security brands in Phoenix and Tucson

Pick a brand to see its page.

Managed IT in Phoenix and Tucson

Help desk, on-site support and a full IT team when you need one.

Managed IT buyer journey

What do you need IT to do in Phoenix and Tucson?

  1. 1

    Keep everyone working

    Keep everyone working

    Help desk, monitoring and patching handled for you.

    IT help desk
  2. 2

    Switch without disruption

    Switch without disruption

    A planned handover from your current provider.

    Switching IT providers in Phoenix and Tucson
  3. 3

    Grow and move

    Grow and move

    New offices, new sites and converged security.

    Network installation in Phoenix and Tucson
  4. 4

    Add depth

    Keep your IT team, add depth

    Co-managed IT for teams that want backup, not replacement.

    Co-managed IT
  5. 5

    Automate

    Automate the work

    Governed AI that takes repetitive work off your team.

    AI services
  6. 6

    Know the cost

    Know the cost, keep the choice

    Itemized pricing before you sign.

    See itemized pricing

Managed IT in Phoenix and Tucson

Managed IT services in Phoenix and Tucson

Help desk, monitoring and patching from a local team.

Outsourced IT in Phoenix and Tucson

A full IT department without the hiring.

On-site IT support

Engineers at your door when it matters.

IT help desk

Fast answers for every user.

Co-managed IT

Add depth to your in-house IT team.

Infrastructure-led managed IT

Managed IT that starts with the network.

Switching IT providers in Phoenix and Tucson

A planned handover with no downtime surprises.

IT consulting

Plans, assessments and roadmaps.

Healthcare IT in Phoenix and Tucson

IT for clinics and medical groups.

Managed IT pricing

Itemized pricing, no surprises.

Cybersecurity in Phoenix and Tucson

A six-step program run by a 24/7 NOC/SOC, ISO 27001 compliant.

Cybersecurity buyer journey

Buying cybersecurity in Phoenix and Tucson: six steps

  1. 1

    Know where you stand

    Know where you stand

    A free assessment shows your gaps first.

    Free cyber assessment
  2. 2

    Prevent

    Prevent

    Endpoint, email, identity and network protection.

    Endpoint protection
  3. 3

    Detect and respond

    Detect and respond

    Watched by a 24/7 NOC/SOC.

    Managed detection and response
  4. 4

    Govern and prove

    Govern and prove

    Policies, vCISO and compliance evidence.

    IT compliance
  5. 5

    Recover

    Recover

    Backup and continuity you have tested.

    Backup and disaster recovery
  6. 6

    Converge

    Converged cyber and physical

    Cameras and doors secured like the rest of the network.

    Access control in Phoenix and Tucson

Network, Wi-Fi and cloud in Phoenix and Tucson

Design, install, connect and manage every site.

Network buyer journey

Plan, build and run your Phoenix and Tucson network

  1. 1

    Plan

    Walk the site and design it

    A local engineer maps cabling, Wi-Fi and closets.

    Network design in Phoenix and Tucson
  2. 2

    Build

    Install and test

    Cabling, switching and Wi-Fi installed, tested and documented.

    Network installation in Phoenix and Tucson
  3. 3

    Wi-Fi

    Pick the platform

    Cisco Meraki and Cisco networks from a Cisco Select Partner.

    Cisco Meraki in Phoenix and Tucson
  4. 4

    Connect sites

    Connect every site

    SD-WAN and internet procurement for multi-site teams.

    WAN services in Phoenix and Tucson
  5. 5

    Projects

    Plan the next project

    Moves, migrations and refreshes, scoped and priced.

    IT projects
  6. 6

    Run it

    Have it managed

    Infrastructure-led managed IT keeps it healthy.

    IT infrastructure in Phoenix and Tucson

Network, Wi-Fi and cloud

Network design in Phoenix and Tucson

Site walk, design and an itemized plan.

Network installation in Phoenix and Tucson

Cabling, switching and Wi-Fi installed and documented.

WAN and SD-WAN in Phoenix and Tucson

Connect every site securely.

IT infrastructure in Phoenix and Tucson

Servers, cloud, Ubiquiti and Microsoft 365.

Cisco Meraki in Phoenix and Tucson

Cisco Select Partner for Meraki networks.

Business phones and contact center in Phoenix and Tucson

Start with phones, add AI when you are ready.

Communications connected journey

Start simple, connect when you are ready

  1. 1

    Start

    Start with a simple phone system

    Cloud or on-premise, installed and supported locally.

    Business phones in Phoenix and Tucson
  2. 2

    Add AI

    Add one AI receptionist

    Answer every call, day or night.

    AI receptionist
  3. 3

    Run it

    Run an autonomous revenue and service engine

    Calls, chat, text and email in one engine.

    Omnichannel automation

AI services

Governed AI, from first rules to a co-managed AI partner.

AI journey

Where are you in your AI journey?

  1. 0

    No AI allowed yet

    Let employees use AI safely

    Rules and guardrails first.

    AI security and governance
  2. 1

    Just getting started

    Find where AI pays off first

    A short assessment ranks the wins.

    AI opportunity assessment
  3. 2

    Already using AI

    Govern, secure and protect it

    Visibility and control over the AI you run.

    Govern your AI
  4. 3

    Want one partner to run it

    Hand off the AI you cannot see

    A co-managed AI partner runs it with you.

    Co-managed AI partner

Phoenix and Tucson FAQ

Does BTI install security or IT for homes?

No. BTI serves commercial, multi-site and public-sector organizations only. We do not offer residential systems.

Where is the BTI Phoenix and Tucson office?

615 N 48th St, Suite 1048, Phoenix, AZ 85008. Call 602-733-6807. Hours: Open 24 hours, 7 days a week, with 24-hour support at 800-435-7284.

Which security brands does BTI install in Phoenix and Tucson?

Axis (Authorized and Certified Axis Gold Partner), Avigilon (Authorized and Certified Avigilon), Kantech, Bosch, Cisco Meraki, Brivo, RS2, Software House C-CURE, Milestone, Alarm.com, DSC and more.

Do you offer monitoring?

24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC. Alarm monitoring is provided through UL Listed central station partners.

Can BTI take over from our current IT provider?

Yes. We plan the handover with you so nothing drops. See switching IT providers in Phoenix and Tucson.

Do you work with public-sector buyers?

Yes. BTI is a GSA contract holder (47QTCA21D00BA).

Why BTI

Why Phoenix & Tucson Businesses Choose BTI

bti bosch dealer
Industry Driven

BTI supports a wide range of industries with IT, communication, & security solutions in Phoenix, AZ. From logistics and healthcare to retail, government and beyond, BTI can help regardless of size, budget, or the complexity of your business security needs.

Dedicated Expert Staff
Benefit from our team of dedicated business security, IT solution, & VoIP & automation experts. We will ensure your solutions are expertly deployed, maintained, and updated to ensure round-the-clock operations and security.
Security and Compliance

BTI goes beyond standard solution partner or installer services. We ensure your IT, communication, and security systems in Phoenix & Tucson metro areas fully comply with the latest data, safety, and industry-specific regulations.

Not sure what those entail? Our experts are here to guide you every step of the way, ensuring your systems meet all necessary regulatory compliance standards.

Exceptional Support Services
Simplify repairs, service orders, and equipment upgrades at competitive prices with BTI. Streamline maintenance processes and avoid the hassle of purchase order approvals. Experience a stress-free solution with BTI!
Bosch Security Installer testing security system
Key Features

Key Features of BTI’s Solutions & Services in Phoenix & Tucson

Vertical Expertise

Phoenix & Tucson Industries We Support With Integrated IT, Communication, & Security Systems

Our experienced team is equipped to tackle even the toughest compliance requirements with ease. With BTI’s integrated IT, communication, and security services, we ensure your operations stay compliant, efficient, and secure.

aerospace 3

Aerospace

agriculture 3

Agriculture

automative 3

Automotive

construction 3

Construction

food 3

Food

government 3

Government

healthcare 3

Healthcare

it 3

IT

manufacturing 3

Manufacturing

religious 3

Religious Facilities

transportation 3

Transportation

BTI supports aerospace and defense suppliers with managed IT, cybersecurity, business communications and physical security. CMMC consulting is available through a specialist partner, managed under BTI’s SLA.

BTI provides comprehensive solutions, including CCTV, access control, environmental monitoring, and temperature control systems with advanced analytics, to support large produce, meat, food, and beverage manufacturers, distributors, and growers. Our tailored services are designed to ease compliance with FSMA, GAP, FMIA, PPIA, HACCP, SSOP, and GMP regulations. By partnering with BTI, clients enhance food safety, streamline operational efficiencies, and reduce the risk of compliance violations, workplace liabilities, and workman’s compensation claims. Our solutions extend to managed IT services, unified communications, and robust security systems to ensure an integrated approach to food industry compliance and safety.

Enhance workplace safety and prevent theft with BTI’s integrated security solutions, including advanced surveillance cameras and access-controlled doors. Our comprehensive offerings help manufacturing plants, dealerships, and other facilities detect potential incidents early, restrict unauthorized access to high-value areas, and protect against false claims and liability. Additionally, BTI provides managed IT and unified communication solutions to ensure seamless operations, improved security, and efficient information management across your organization.

Safeguard construction sites, equipment lots, and job sites with BTI’s comprehensive security solutions, featuring advanced video surveillance, alarm systems, and access-controlled entry points. Our tailored services deter theft and vandalism, limit site access to authorized personnel only, and enhance overall safety and productivity. In addition, BTI offers managed IT and communication solutions to streamline operations, improve site connectivity, and ensure efficient information flow across all aspects of your projects.

At BTI, we help food and beverage manufacturers and distributors stay compliant and secure with a range of solutions, from CCTV and access control to environmental and temperature monitoring. Our systems make it easier to meet FSMA, GAP, FMIA, PPIA, HACCP, SSOP, and GMP standards. With our advanced monitoring tools, you can keep a close watch on production and storage areas to prevent contamination, protect inventory, and secure high-risk areas. Our solutions go beyond security, too—by streamlining processes and reducing risks, we help you improve efficiency and cut down on liabilities. Whether it’s through managed IT, communication tools, or advanced analytics, BTI is here to support your business at every step, making compliance simpler and operations smoother.

Keep sensitive facilities and critical infrastructure safe with BTI’s complete security solutions. Our scalable systems help you control access to restricted areas, monitor public spaces, and prevent unauthorized entry, so you can focus on secure operations, data integrity, and public safety. Beyond security, our managed IT and communication services streamline operations and keep your team connected, ensuring your facility runs smoothly and safely every day.

BTI partners with healthcare organizations to design, install, and support security and safety systems tailored to your needs. Whether you’re aiming for Joint Commission (TJC) Accreditation, CARF certification, or compliance with CDC and American College of Surgeons standards, we’re here to help. Our solutions include advanced access control, video surveillance, and intrusion detection to protect sensitive areas and ensure HIPAA and HITECH compliance. Plus, our managed IT and communication services keep your team connected and your data secure, so you can focus on delivering quality care with peace of mind.

Protect your IT rooms and critical infrastructure with BTI’s comprehensive security solutions. Our integrated approach combines advanced video surveillance, access control, and real-time monitoring to ensure your systems stay safe from unauthorized access and potential breaches. With BTI’s all-in-one IT, communication, and security solutions, you get the peace of mind that your infrastructure is secure and your operations are running smoothly.

Boost your manufacturing facility’s efficiency with BTI’s all-in-one solutions. Our integrated approach provides real-time visibility into production lines, equipment status, and overall facility security, helping you enhance worker safety and protect valuable assets. With BTI’s IT, communication, and security services working together, you can achieve a more streamlined and cost-effective operation, all while maintaining a secure and productive environment.

Create a safe and connected environment for your worship spaces and offices with BTI’s integrated solutions. Our all-in-one security, IT, and communication services provide secure access and surveillance, while enabling real-time collaboration, audiovisual streaming, and virtual participation. With BTI, you can enhance both security and connectivity, ensuring a welcoming and secure experience for everyone involved.

Optimize your fleet operations with BTI’s all-in-one solutions for vehicle tracking, route planning, and real-time traffic monitoring. Our integrated IT, communication, and security services help you reduce fuel consumption, boost safety, and enhance the customer experience. With scalable, reliable solutions from BTI, you’ll keep your fleet connected and your operations running smoothly.

Industries We Serve

Over 40 years of security, IT, cybersecurity, voice and AI for regulated and multi-site organizations.

“Their installation team is excellent & their support makes sure all of our issues are solved”

Jonathon Huff
★★★★★
The Moody Church
BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.
Rebecca Gadomski
★★★★★
Edgewood Clinical
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.
Dave Tourje
★★★★★
Alpha Structural, Inc.
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.
Service Areas

Providing Commercial IT, Communication, & Security Solutions in Arizona

Maricopa County

Providing certified expert business security, IT products & software, VoIP, communication, AI & automation installation, service, and support in the following areas: Maricopa County: Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Fountain Hills, Gila Bend, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Queen Creek, Scottsdale, Sun City, Sun City West, Surprise, Tempe, Tolleson, Wickenburg, Youngtown.

Pinal County

Pinal County: Apache Junction, Casa Grande, Coolidge, Eloy, Maricopa, Florence, Hayden, Kearny, Mammoth, Marana, Queen Creek, Superior, Winkleman.

Unincorporated Pinal County

Unincorporated Pubak County: Arizona City, Dudleyville, Gold Canon, Oracle, Queen Valley, San Manuel, San Tan Valley.

Gila & Pima Counties

Gila County: Globe, Payson, Miami, Tonto Basin, San Carlos, Pine, Star Valley, Young, Claypool, Roosevelt, Strawberry, Gisela, Pinal, Central-Heights-Midland-City, Kohls Ranch, Freedom Acres, Rye, Hunter Creek, Haigler Creek, Cooper Hill, Cutter, El Capitan, Canyon Day, East Verde Estates, Mesa Del Caballo, Cedar Creek, Oxbow States, Dripping Springs, Washington Park, Mead Ranch Round Valley.) Pima County: Ajo, Arivaca, Catalina, Corona De Tucson, Cortaro, Cowlic, Green Valley, Lukeville, Marana, Mount Lemmon, Oro Valley, Pisinemo, Rillito, Saddlebrooke, Sahuarita, Sasabe, Sells, Topawa, Tucson, Vail..

Recent News, Stories and Product Information Articles

Trusted by Industry Leaders
Featured Publications

Contracts and Industry Memberships

GSA contract holder, contract 47QTCA21D00BA

Federal Contract Vehicle

General Services Administration (GSA)

BTI is a GSA contract holder (47QTCA21D00BA), so federal agencies and other eligible buyers can purchase through our GSA Schedule.

ISNetworld member contractor

Contractor Compliance

ISNetworld Membership

ISN serves 900 Hiring Clients and 90,000 active contractors and suppliers. BTI holds an ISNetworld membership.

Governance & assurance

Compliance Governance, Certifications & Partner Assurance

BTI Governance & Verified Qualifications

BTI maintains an internal ISO 27001 compliant governance program and continuously improves its information security, vendor management, and operational controls with third-party validation. Held by BTI: ISO 27001 compliant (Technology Assurance Group) · Microsoft Partner · Cisco Select Partner and Cisco SMB Blackbelt · Axis Gold Partner · Kantech Global Edition Certified Partner Platforms we install and support: Cisco, Cisco Meraki, Axis Communications, Avigilon, Microsoft, Milestone, Brivo, Kantech and Avigilon Alta (formerly Openpath).
ISO 27001 compliant badge by Technology Assurance Group (TAG) for BTI

Partner Certifications, Audits & Compliance-Aligned Platforms

BTI works with compliance-aligned data centers, cloud platforms, monitoring providers, payment processors, cybersecurity vendors, and service partners that maintain independent certifications, audits, attestations, or compliance programs such as UL, PCI, SOC 2, SOC 3, GDPR support, and other framework-specific controls.

Held by the platforms and providers BTI resells or uses

BTI 24/7 NOC/SOC
SOC 3 report held by BTI's data center and cloud providers
HIPAA-aligned hosting from BTI's cloud and data center providers
PCI DSS compliance held by payment processors BTI uses
UL 827 listing held by BTI's alarm monitoring provider
GDPR support from BTI's cloud platform providers
FedRAMP authorization held by cloud platforms BTI resells
FISMA compliance held by cloud platforms BTI resells
ISO 14001 held by BTI's data center providers
ISO 50001 held by BTI's data center providers

These certifications, audits and attestations belong to the third-party platforms and providers, not to BTI. Which ones apply depends on the specific platform, service, data center, processor, monitoring provider, or vendor used in your solution. Ask us which apply before you buy.

Ready when you are

Get Pricing for a Business Solution in Phoenix & Tucson Metro Areas

“BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.”

Rebecca Gadomski · Edgewood Clinical

Prefer to talk? 1-602-733-6807

Request your free consultation

Tell us about your IT, security, or communication challenges — no obligation.
Security

Let's Start a Conversation

What's the best way for us to contact you?

Main Contact

Let's Start a Conversation

What's the best way for us to contact you?

AI page

Let's Start a Conversation

What's the best way for us to contact you?

IT Services

Let's Start a Conversation

What's the best way for us to contact you?

Top quality brands, expert engineering, transparent cost, and measurable ROI.