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LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

Brivo and Eagle Eye distributor and reseller

Brivo Eagle Eye Video: Cloud VMS, Cameras, Support and Licensing

BTI sells, installs, licenses and supports Brivo Eagle Eye cloud video for commercial organizations, from a single office to hundreds of locations.

  • Camera agnostic cloud VMS
  • Eagle Eye account takeovers
  • Eagle Eye Complete
  • 24/7 NOC/SOC
Dome cameras covering a commercial service entrance

What Brivo Eagle Eye Cloud VMS is

Eagle Eye Networks built one of the first cloud video management systems, often called VSaaS or video surveillance as a service. Brivo and Eagle Eye Networks merged on December 29, 2025, and the combined company operates as Brivo, so Eagle Eye video and Brivo access control are now one platform.

BTI is a Brivo and Eagle Eye distributor and reseller, and our security work goes back over 40 years. We design systems, sell hardware and subscriptions, install cameras, take over existing Eagle Eye accounts and support them with our 24/7 NOC/SOC. BTI designs, sells, installs, supports and takes over existing Brivo accounts.

Cloud managed

Cameras, users and settings are managed in a browser, with no server room to maintain.

Hybrid storage

Store footage in the cloud, on local drives or both, camera by camera.

Built for many sites

One account can hold every building, with permissions by location and role.

Bridges, CMVRs and Camera Direct

Every Eagle Eye system uses one of three ways to connect cameras to the cloud. The right one depends on the number of cameras, the retention you need and the upload speed at each address.

OptionHow it stores videoTypical use
Eagle Eye BridgeUploads to the cloud, holding footage locally only while the internet is downOffices, branches and stores
Eagle Eye CMVRKeeps footage on its own drives, with cloud copies for selected camerasLarge camera counts, long retention, limited uploads
Camera DirectSupported cameras record straight to the cloudSmall sites with a few cameras
Eagle Eye cabinetsA Bridge in an outdoor cabinet, with solar or cellular optionsParking lots, yards and job sites

Per Eagle Eye documentation, a balanced Bridge holds two days or more of footage while offline, and Intelligent Bandwidth Management can schedule or cap uploads.

Eagle Eye cameras

Brivo Eagle Eye cameras are designed for the platform and come in bullet, dome, turret, fisheye, multi-sensor and PTZ styles. The Pro series (PB01, PB02, PD01, PD02, PT01, PT02) are 5 MP cameras, and the D series adds specialty models. Models and data sheets are on our Brivo and Eagle Eye hardware page.

Eagle Eye Pro bullet camera

Product image: Eagle Eye Networks

Pro bullet

Long views of lots, fence lines and truck courts.

Eagle Eye Pro dome camera

Product image: Eagle Eye Networks

Pro dome

Vandal resistant coverage for lobbies, halls and garages.

Brivo Eagle Eye multi sensor security camera

Product image: Brivo

Multi-sensor

Several views from one mount on a building corner.

Eagle Eye DZ04 PTZ camera

Product image: Eagle Eye Networks

PTZ

Pan, tilt and zoom for wide open areas.

Works with the cameras you already own

Eagle Eye is camera agnostic and works with your existing IP and ONVIF cameras. Cameras that support ONVIF Profile S connect through a Bridge or CMVR, and analog or HD over coax cameras can join through analog ready Eagle Eye recorders. That lets most organizations move to cloud video without replacing working cameras.

  • We check every camera model and firmware against the Eagle Eye compatibility list
  • Working cameras stay and new cameras fill gaps
  • Old DVRs and NVRs are replaced by a Bridge or CMVR
  • Mixed camera brands live in one account

Licensing and retention

Eagle Eye is licensed per camera. Each subscription combines a resolution tier, from SD up to 10 MP, with a cloud retention period, with options running from 7 days to 2 years. Different cameras on the same account can carry different plans.

Eagle Eye Complete

BTI sells Eagle Eye Complete, which bundles the hardware and the cloud service on one recurring subscription.

On site retention

A CMVR adds local storage for sites that need long retention or have limited upload speed.

Written proposals

We list every camera subscription in a written proposal after a site survey.

Eagle Eye Viewer and mobile app

Users view live and recorded video in the Eagle Eye web app in a browser or in the Eagle Eye Viewer mobile app. Layouts, alerts and clip sharing are set per user, and access follows the roles you assign by site.

  • Live and recorded video in any modern browser
  • Mobile app for iOS and Android
  • Clip export and secure sharing links
  • Per site and per camera permissions

Security Systems by Industry

Video, access control and alarm systems designed around the risks and rules of your industry.

Eagle Eye support, monitoring and takeovers

BTI takes over existing Eagle Eye accounts whose installer is gone or no longer responsive. We inventory every camera and appliance, right size subscriptions, repair what is offline, then handle service and renewals.

Help desk and field service

Remote support plus technicians from our Los Angeles, Chicago and Phoenix offices.

Video monitoring

Monitoring plans from BTI cover appliance health through event review.

911 Camera Sharing

Eagle Eye 911 Camera Sharing gives first responders live access to the cameras you pick, only when you choose to share in an emergency.

24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC.

BTI technician mounting a commercial security camera from a lift
Cameras mounted above each dock door of a warehouse
PoE network enclosure feeding security cameras

Brivo access control plus Eagle Eye video

With Eagle Eye inside Brivo, doors and video share one platform. A forced door or denied badge links to the matching clip, and administrators manage people, doors and cameras together. Brivo Security Suite is offered in Standard, Professional, Enterprise and Multifamily editions. Read more about Brivo access control from BTI.

AI video features

Smart Video Search

Search across cameras by describing a person or vehicle.

License plate recognition

Capture plates at docks, gates and garage entrances.

Eeva AI Video Agent

Brivo launched this AI agent on March 17, 2026. It answers natural language prompts and is camera agnostic.

Gun detection

Brivo Eagle Eye Gun Detection won a 2026 Secure Campus Award. Source: Brivo newsroom, July 14, 2026.

Where BTI installs Brivo Eagle Eye

Our local pages cover service areas, site conditions and phone numbers for each office.

Los Angeles

Santa Fe Springs office for Los Angeles County, the Inland Empire and Ventura County. Call 562-298-5000.

Brivo Eagle Eye video in Los Angeles

Orange County

Orange County business parks, venues and campuses, served from Santa Fe Springs. Call 562-298-5000.

Brivo Eagle Eye video in Orange County

Chicagoland

Downers Grove office for Chicago, the suburbs and Northwest Indiana. Call 312-432-5300.

Brivo Eagle Eye video in Chicagoland

Phoenix and Tucson

Phoenix office for the Valley, Tucson and Southern Arizona. Call 602-733-6807.

Brivo Eagle Eye video in Phoenix and Tucson

Brivo Eagle Eye video: FAQ

Is Eagle Eye Networks part of Brivo now?

Yes. Brivo and Eagle Eye Networks merged on December 29, 2025, and the combined company operates as Brivo.

What is the Eagle Eye Viewer?

The Eagle Eye Viewer is the mobile app for viewing live and recorded Eagle Eye video. The same video is also available in a web browser.

Can BTI take over our Eagle Eye account?

Yes. BTI takes over existing Eagle Eye and Brivo accounts, keeps your working cameras and video, and becomes your support and renewal contact.

Does Eagle Eye work with existing cameras?

Yes. Eagle Eye is camera agnostic and works with existing IP and ONVIF cameras, and analog cameras can connect through analog ready recorders.

How is a cloud VMS different from an NVR?

An NVR stores and manages video on one box at one site. A cloud VMS manages every site from the cloud and can store video in the cloud, on site, or both.

How is Eagle Eye licensed?

Each camera gets its own license, sized by resolution and cloud retention. Eagle Eye Complete can bundle cameras and hardware into one recurring subscription. A written quote follows the site survey.

What does VSaaS mean?

VSaaS means video surveillance as a service: cameras are managed and recorded through a cloud subscription rather than an on site server.

Is BTI an Eagle Eye reseller?

Yes. BTI is a Brivo and Eagle Eye distributor and reseller, selling, installing and supporting Eagle Eye for commercial customers.

BTI technician installing a security camera from a boom lift

Plan your Brivo Eagle Eye video system

Tell us how many sites and cameras you have. We will review the cameras you run today and reply with a written plan.

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  • 400+ engineers
  • GSA contract holder (47QTCA21D00BA)
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  • 24/7 NOC/SOC
  • ISO 27001 compliant
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