Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
IP video design, installation and support for offices, medical buildings, plants, warehouses, schools and public sites from Naperville and Oak Brook to Elmhurst, Wheaton and Itasca. Every system is designed before we install it, secured on your network and supported by the same local team.
BTI Communications Group, LTD. designs, installs and services commercial security camera systems across DuPage County from its Chicagoland office in Downers Grove, and has been in business for over 40 years. We install Axis, Avigilon, exacqVision, Milestone XProtect, OpenEye, Cisco Meraki MV and Brivo Eagle Eye, and we secure every camera on your network. Call 630-343-1322 or request a free site assessment.
On this page: DesignBy site typePlatformsAnalyticsNetwork securityIllinois rulesCities servedFAQ
Most camera complaints trace back to design: a lens too wide to identify a face at the door, a parking lot camera blinded by headlights, a loading dock with a blind spot between doors. We start every DuPage County project with a site walk and a written design.
You see the coverage map, the camera list and the recording plan before you approve anything. That is also the document your insurer, landlord or auditor can review.
Lobbies, parking structures, perimeter and loading areas for headquarters and office parks in Oak Brook, Downers Grove, Lisle, Naperville and Itasca, with video tied to the badge reader at each entry.
Common area, garage and elevator lobby coverage that property managers can share with tenants and security staff, with access by role.
Production floors, dock doors, shipping and receiving and restricted rooms for plants and warehouses in Addison, Itasca, Wood Dale, Bensenville and Carol Stream.
Waiting rooms, entries, medication storage and parking, with privacy zones that keep exam areas out of view.
Entries, hallways, parking lots and public buildings for districts, villages and park districts, with NDAA compliant hardware and purchasing through GSA or cooperative contracts.
Lots, service drives and showrooms where inventory sits outside overnight. BTI has installed Axis cameras for a Chicagoland Ford dealership.
One camera model rarely fits a whole site. This is how we usually match cameras to the places DuPage County organizations need to watch.
| Area | Goal | Typical camera |
|---|---|---|
| Main entries and lobbies | Identify every person who enters | Fixed dome or bullet with a narrow field of view at face height |
| Parking lots and garages | See activity across a wide area | Multisensor or panoramic camera on a pole, roof edge or garage ceiling |
| Lot and garage entries | Capture every vehicle and plate | License plate recognition camera with its own lighting, plus an overview camera |
| Loading docks | Watch every delivery and shipment | A bullet camera at each dock door plus an overview along the dock wall |
| Perimeters | Detect people before they reach the building | Analytics camera or radar with talk down speakers |
| Server rooms and storage | Record who touched what | Small dome tied to the door reader |
Every placement is confirmed in the site design before installation.
We choose the platform per site, not per vendor. Many DuPage County buildings already have cameras on the wall, and we keep the ones that still perform.
| Platform | Good fit | Learn more |
|---|---|---|
| Axis | Cameras, multisensors, audio and radar from an Authorized and Certified Axis Gold Partner. | Axis cameras |
| Avigilon Unity | On premises video and analytics for plants, distribution buildings, campuses and multi-building sites. | Avigilon Unity video |
| Avigilon Alta | Cloud video for offices and smaller sites that want no on site server. | Avigilon Alta video |
| exacqVision | Flexible recorders and VMS that run with many camera brands. | exacqVision |
| Milestone XProtect | Open VMS for large and complex systems. | Milestone XProtect |
| OpenEye | Hybrid cloud video for multi-site businesses. | OpenEye |
| Cisco Meraki MV | Cloud managed smart cameras from a Cisco Meraki partner, managed with your Meraki network. | Cisco Meraki MV cameras |
| Brivo Eagle Eye | Cloud video that is part of Brivo, managed beside your Brivo doors. | Brivo |
Modern cameras do more than record. We set up the analytics each site needs and tune them so alerts stay useful instead of noisy.
Want help after hours? 24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC. See Axis audio and talk down and Axis radar.
Cameras are computers on your network. A camera system with default passwords and open ports is a way into the rest of the business. Because BTI is also an IT and cybersecurity provider, we design camera networks the way your IT team would.
Need more than cameras? See managed IT in DuPage County and cybersecurity in DuPage County.
The Illinois Eavesdropping Act (720 ILCS 5/14) restricts recording private conversations without the consent of all parties. We leave audio recording off by default and use speakers for talk down instead of microphones where privacy is a concern.
Face recognition features can collect biometric data covered by the Illinois Biometric Information Privacy Act. We leave them off unless your legal counsel approves a written policy and consent process.
Illinois law (720 ILCS 5/26-4) bars video recording in restrooms, locker rooms and changing rooms. Privacy masks keep other sensitive areas out of view.
We set how long footage is kept, who can export it and how exports are logged, so you can show how video is controlled.
Government buyers and federal contractors can choose cameras and recorders that meet Section 889 of the NDAA.
GSA contract holder (47QTCA21D00BA). Ask about cooperative purchasing during your consultation.
Financing at 3.99% is available for qualified buyers, subject to credit approval.
Many DuPage County buildings still run analog or early IP cameras on an aging recorder. A full rip and replace is rarely needed.
BTI has installed Avigilon cameras and Avigilon Alta (formerly Openpath) access control for clients in Downers Grove, a few minutes from our office, and Axis cameras for a Chicagoland Ford dealership.
Download the Commercial Security Self Assessment Checklist (PDF) to review your own site first.
Crews, lifts and replacement cameras leave from our Downers Grove office. Every DuPage city we serve is within about 13 miles of the office in a straight line, so on site visits are a short drive, and remote support and our 24/7 NOC/SOC cover every site around the clock.
Within about 5 miles of 1441 Branding Ave. Same day visits are routine.
About 5 to 10 miles west. Corporate offices, research and technology firms, medical groups and light industrial buildings along I-88.
About 6 to 13 miles north. Distribution, manufacturing and office parks near I-290, I-355 and the airport.
Schaumburg, Arlington Heights and the rest of the northwest suburbs, and Aurora and the Fox Valley, are served from the same office through the BTI Chicago pages.
Everything BTI offers in the county is on the BTI DuPage County hub.
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Security line: 630-343-1322
Main office: 312-432-5300
24/7 support: 800-HELP-BTI (800-435-7284)
Illinois license 127.001638
BTI Communications Group, LTD. serves Chicago and the surrounding suburbs. Pick your area for local services.
Chicago and Chicagoland businesses.
Over 40 years of IT, security and communications work. Call 312-492-2613 or book a free consultation.
Get a free consultationSee how we design cameras, access control and alarms for each industry.
BTI Communications Group, LTD. designs, installs and supports commercial IP camera systems for DuPage County businesses and public agencies from its Chicagoland office in Downers Grove. We are an Authorized and Certified Axis Gold Partner.
Yes. Our Chicagoland office is at 1441 Branding Ave, Suite 200, Downers Grove, IL 60515, within about 13 miles of every DuPage city we serve in a straight line. Call 630-343-1322.
Usually cameras at each entry and lobby, overview cameras on parking lots and garages, plate recognition at lot entries and cameras on loading docks and server rooms. The site design shows exactly where each one goes.
Yes. We install license plate recognition at lot entries, garages and gates, and connect reads to alerts and search in your video platform.
Usually some of them. We test each camera for image quality, firmware support and security, keep the ones that pass and replace failed or unsupported units.
Cloud video suits offices and smaller sites with no IT staff on site. On premises recorders suit plants and campuses with many cameras and long retention. Hybrid options keep video local and manage it in the cloud.
Be careful. The Illinois Eavesdropping Act restricts recording private conversations without the consent of all parties. We leave audio recording off by default and help you and your counsel decide where it is appropriate.
Face recognition can collect biometric data covered by the Illinois Biometric Information Privacy Act. We leave it off unless your legal counsel approves a written policy and consent process.
Yes. Government agencies, schools and federal contractors can choose camera and recorder models that meet Section 889 of the NDAA.
After a free site assessment and site design, we send a written proposal with every camera, license and labor item listed. Financing at 3.99% is available for qualified buyers, subject to credit approval.
24/7 system health and alert monitoring available, plus a 24/7 converged security NOC/SOC. We size the plan with you during the consultation.
A free assessment includes a site walk, a coverage design and a written scope.