What IT support services does BTI provide?

BTI offers managed helpdesk, network design/installation, structured cabling, hardware/networking equipment resale, proactive monitoring, and on-site/remote assistance for complete IT support.

Does BTI sell and install networking equipment?

Yes – BTI resells and professionally installs switches, routers, firewalls, wireless access points, and other enterprise-grade networking hardware from leading vendors.

What structured cabling services are available?

Certified design and installation of Category 6/6A, fiber optic, backbone cabling, rack organization, testing, and certification for reliable, future-proof infrastructure.

How does BTI handle IT helpdesk support?

Fast remote/on-site helpdesk with ticket management, SLA guarantees, user training, and escalation to specialized engineers for quick resolution and minimal disruption.

What ongoing support is included?

Proactive monitoring, maintenance, updates, vendor management, and dedicated support to keep IT infrastructure performing reliably long-term.

Competitive transparent pricing and itemized quotes and invoices

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IT Products and Services to Meet Your IT Needs

Is your company struggling with IT? Enhance your organization's efficiency and security by choosing BTI as your business IT support services provider. Our priority is to comprehend your company's IT requirements and aid you and your IT team in achieving the utmost level of technical excellence within your budget.

Call us to talk to sales and support 562-298-5000

BTI Provides IT Support Products & Services for The Following Brands

What Our Customers About our Managed Support Services

Customized Business IT Services and Support Near You

BTI specializes in providing comprehensive business IT support services for small companies and enterprise-level organizations.

Managed and Co-Managed IT Services

Server and Network Support
Desktop Support with Help Desk
Network Monitoring and Management
Systems Monitoring and Management
Cybersecurity as a Service
Backup & Disaster Recovery as a Service

IT Projects

Server Upgrade and Migration
Server Virtualization and Cloud Migration
Network Design, Installation, and Upgrade
Backup and Disaster Recovery Solutions
Exchange to Microsoft 365 Migration
Wireless Design and Implementation
WAN Solutions: Internet circuits, Firewalls, VPN

Optimize Your Spend on Cloud and Premise Based IT Hardware, Software, and Support Services

Microsoft Software Sales and Support
Microsoft 365 / Azure Cloud Products Sales and Support
VMware Sales and Support
Hardware Support for Servers, Storage, Desktops, and Laptops
Hardware Support for Firewalls, Switches, Routers, and WiFi Access Points
Internet, Wide Area Network (WAN) Solutions: Redundant Internet Connectivity, SD-WAN, MPLS, and VPN Network Installation and Support

Affordable Cybersecurity

Ransomware Protection
Business Email Security
Network Firewall Security and Secure VPN Access
Disaster Recovery and Business Continuity
Multi-Factor Authentication & Endpoint Security
Content Filtering and Reporting
Regulatory and Vendor Compliance

Testimonials

Get World Class Managed IT Support Services with GlobalView

Enhance Your business with BTI’s GlobalView Managed IT Support Services. From startups to large enterprises, we provide tailored solutions to meet all your IT product and service needs. Trust us to optimize your IT infrastructure for maximum efficiency, security, and alignment with your business goals.

We Are Quality Oriented

The only reason BTI exists is to deliver operational solutions that meet your business needs, create efficiencies, and accelerate your progress.

Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably and on time for your budget.

IT Projects Done Right

BTI is your one-stop shop for IT project execution. We will work with you to understand your needs, scope the project, and deliver on time and on budget. Call us to discuss your requirements and plans with an expert.

Available Additional Services

Whether you need a la carte service or round-the-clock unlimited support, we have an offer for you. BTI offers customized IT support services to meet each individual client’s requirements. Call us to talk about your needs today.

IT Support Services Available

Whether you need a la carte service or 24/7 IT Support Services, we have an offer for you. BTI offers customized IT support services to meet each individual client’s requirements. Call us to talk about your needs today.

Vendor Certifications and Awards

GSA

BTI Caters to the specific needs of the U.S. General Services Administration (GSA), offering networking solutions that meet the stringent requirements of government procurement processes. These solutions focus on scalability, cost-effectiveness, and compliance with GSA standards.

CMAS

We are an approved CMAS contract holder able to provide a wide range of solutions and services to state and local government entities, educational institutions, and other eligible organizations.

TESMA

BTI is an IT consulting and contracting partner under the Los Angeles County IT Consulting and Contracting Agreement. This agreement signifies BTI’s expertise and capability in delivering top-notch IT solutions and services to Los Angeles County government agencies and organizations.

ISNetworld Certification

ISN services help nearly 700 Hiring Clients and 75,000 contractors and suppliers manage risk and support sustainability. BTI maintains Fortune 500 level security, insurance, and safety practices and compliance monitored and reported by ISNetworld as an active member.