OpenEye Licensing for Business: OWS Tiers Compared
Every OpenEye recording channel runs on an OpenEye Web Services (OWS) subscription. OpenEye offers three tiers: Standard, Plus and AI Pro. BTI recommends the tier that fits how you use video, quotes it with your hardware and labor, and tracks renewals so coverage never lapses.
For businesses only: BTI licenses, installs and supports OpenEye for commercial clients and commercial properties. We do not serve homes.
3.99% financing for qualified buyers, subject to credit approval.
Call security sales: Los Angeles 562-298-5070 | Chicago 630-343-1322 | Phoenix area 480-291-8374
How OWS licensing works
- Per channel. OWS is licensed per recording channel, according to OpenEye's licensing FAQs.
- Monthly or annual billing. Subscriptions can be billed monthly or annually.
- One tier per account. An OWS account runs on a single tier, so all locations share the same feature set.
- Installation grace period. OpenEye's current policy bills the first renewal after the rest of the purchase month plus one full month.
- Per terminal and per analytic add-ons. POS Connect is licensed per terminal, and Operational Analytics is licensed per channel per analytic.
Tier comparison
| Feature | Standard | Plus | AI Pro |
|---|---|---|---|
| Cloud management | Cloud Management | Advanced Cloud Management | Advanced Cloud Management |
| Active health monitoring | Yes | Yes | Yes |
| Intelligent search (OWS AI Analytics) | Yes | Yes | Yes |
| AI Visual Search | No | No | Yes |
| Cloud video export and sharing | Yes | Yes | Yes |
| Alerts and reports | Standard | Advanced | Advanced |
| Third-party person, vehicle and line crossing analytics | Yes | Yes | Yes |
| Access and intrusion integrations | Yes | Yes | Yes |
| Third-party identity management | No | Yes | Yes |
| POS Connect | No | Yes | Yes |
| Advanced analytics | No | Yes | Yes |
| Cloud event recording | No | Yes | Yes |
| Virtual arm and disarm | No | Yes | Yes |
| Cloud-based maps | No | Yes | Yes |
| Max channels per server | 128 | 128 | 128 |
| Clip storage per recorder | 4 GB | 6 GB | 6 GB |
| Clip storage per cloud camera | 0.5 GB | 1 GB | 1 GB |
| Relay timeout | 20 min | 30 min | 30 min |
| POS transaction history | 6 months | 1 year | 1 year |
| Alert history | 1 year | 1 year | 1 year |
Source: OpenEye OWS licensing, checked Oct 25, 2026. OpenEye can change tiers at any time, and BTI confirms the current list in every quote. "No" means the feature is not listed for that tier.
All tiers run on Windows or Linux and support VMware or Hyper-V virtual machines. Intrusion alarm event clips are saved to the cloud for 7 days. License counts for multisensor cameras vary by tier, and BTI calculates them in your quote.
Video: AI-Powered Video Analytics in OWS (OpenEye, May 2026, 0:53)
Add-ons
| Add-on | What it does |
|---|---|
| Location LPR | License plate recognition for a location |
| AI Visual Check | Automated visual checks, with 4,000 credits per month |
| Additional clip storage | More cloud space for saved and shared clips |
| Priority event storage | Event cloud recording for all event types without clip expiration |
| Operational Analytics | Business analytics per channel per analytic, with 300 hours of cloud processing per month |
| POS integrations | POS Connect, including Toast and PAR point of sale systems |
Video: Turn Your Video Data Into Actionable Business Intelligence (OpenEye, July 2026, 1:11)
Which tier fits?
- Standard suits sites that need reliable recording, health alerts, search and sharing.
- Plus fits retail, restaurant and multi-site operators who want POS Connect, cloud event recording, virtual arm and disarm, maps and identity management.
- AI Pro fits teams that investigate often and want AI Visual Search to find footage by description.
Since an account runs on one tier, BTI looks at your busiest use case across all locations before recommending.
What does OpenEye licensing cost?
OpenEye does not publish OWS subscription prices, and BTI will not guess at them. Pricing is scoped to each client's needs: channel count, tier, add-ons and billing term all change the total. Request a quote and BTI will price the licenses with your cameras, recorders and installation in one proposal.
Licensing help in our metros
- Los Angeles: license reviews and true-ups for LA and Orange County accounts. Call 562-298-5070.
- Chicago: tier recommendations for Chicagoland multi-site operators. Call 630-343-1322.
- Phoenix area: renewals and add-on planning for Valley locations. Call 480-291-8374.
Downloads
Locations we serve
BTI Communications Group serves businesses and commercial properties only, from three regional offices. OpenEye licensing, renewals and add-ons are handled by the local BTI team.
BTI Los Angeles
12155 Mora Drive, Suites 1 & 2
Santa Fe Springs, CA 90670
Call security sales: 562-298-5070
Service area: Los Angeles County, Orange County, the Inland Empire and the rest of Southern California.
BTI Chicagoland
1441 Branding Ave, Suite 200
Downers Grove, IL 60515
Call security sales: 630-343-1322
Service area: Chicago, Cook County, DuPage County and the rest of Chicagoland.
BTI Phoenix / Tucson
615 N 48th St, Suite 1048
Phoenix, AZ 85008
Call security sales: 480-291-8374
Service area: Greater Phoenix, including Scottsdale, Tempe, Mesa and Chandler. Tucson projects are served through contractors working with BTI.
Security Systems by Industry
Video, access control and alarm systems designed around the risks and rules of your industry.
-
Healthcare
Video, access control and panic alerting for clinics, medical offices and multi-site groups.
Healthcare security systems → -
Government & Public Sector
Cameras, door access and visitor management for city, county and public agency buildings.
Government security systems → -
Education
Campus video, lockdown-ready door access and visitor screening for schools and colleges.
School and campus security systems → -
Manufacturing
Plant perimeter, loading dock and production floor video with access control by shift.
Manufacturing security systems → -
Logistics & Warehousing
Dock, yard and gate cameras plus access control for warehouses, DCs and 3PLs.
Warehouse and logistics security systems → -
Financial Services
Video and access control for CPA, tax, title and insurance offices that hold sensitive client files.
Security systems for CPA and insurance firms → -
Utilities & Critical Infrastructure
Perimeter video, remote site access and intrusion alarms for water and utility facilities.
Water utility and critical infrastructure security systems → -
Construction
Job site cameras and gate access that help deter theft and vandalism after hours.
Construction site security cameras → -
Nonprofits & Faith-Based
Cameras, door access and alerts that help keep services, schools and offices safe.
Church and nonprofit security systems → -
Parking & Entertainment Venues
Garage cameras, license plate recognition and access control for parking and event venues.
Parking garage and venue security systems →
FAQs
Does BTI install OpenEye for homes?
No. BTI provides OpenEye licensing and installation for businesses and commercial properties only, not for residences.
How is OpenEye licensed?
OpenEye Web Services is licensed per recording channel, billed monthly or annually, according to OpenEye's licensing FAQs.
What are the OWS license tiers?
OpenEye offers Standard, Plus and AI Pro. AI Pro includes everything in Plus and adds AI Visual Search.
What is the difference between OWS Standard and Plus?
Plus layers on POS Connect, identity management, cloud maps, priority event recording to the cloud, virtual arming, advanced analytics and upgraded alerts, reports and management, with more clip storage and a year of POS history.
Can I mix license tiers across locations?
No. OpenEye requires an account to run on a single tier.
How much does an OpenEye license cost?
There is no public OWS price list. BTI quotes licenses alongside hardware and installation, based on your channel count and tier.
Do OpenEye cloud cameras need a license?
Yes. Cloud cameras run on OWS and need a subscription. Cloud camera clip storage is 0.5 GB on Standard and 1 GB on Plus and AI Pro.
Is POS Connect included?
POS Connect is included in the Plus and AI Pro tiers and is licensed per terminal.
When does OpenEye start billing a new license?
OpenEye's current policy is an installation grace period: the rest of the month of purchase plus the following month, before the first renewal is billed. OpenEye can change this policy.
What happens if an OWS subscription lapses?
According to OpenEye, the recorder keeps recording, but video is not accessible through OWS and features such as alerts, health reports and updates stop until the subscription is renewed. A recorder that cannot reach the cloud keeps full functionality for 30 days before switching to an expired state.
Does BTI manage OpenEye renewals?
Yes. BTI tracks renewal dates and channel counts and reviews your tier at each renewal.