GlobalView Support for Business Security Systems - Proactive Security Monitoring and Support Partner
BTI’s GlobalView Support Services for physical security systems ensures proactive monitoring, maintenance, and reliability for demanding CCTV, alarm, and door access control security requirements. GlobalView support is tailored to fit high security and regulated businesses that depend on operational safety and security tailored to each risk profile.
Talk to Sales & Support 562-298-5000

Boost Your ROI with Our GlobalView Support for Integrated Security Systems
Our remote and onsite support teams seamlessly integrate with your site security, IT, and cyber security requirements, providing reliable threat detection and prevention plus real-time monitoring, and situational awareness. This integration and custom configuration is designed to ensure alerts are actionable so you can manage and respond to incidents promptly. Our support enhances safety, efficiency, and operational reliability.
24/7 Remote Management

Experience peace of mind with our 24/7 remote management services. Our dedicated team constantly monitors your system functionality, ensuring they are always operational and effective.
Proactive Monitoring & Maintenance

In the event of a device failure, your systems can immediately alert us. This enables our technicians to swiftly work on a solution, remotely or on-site, minimizing downtime and ensuring maximum functional protection.
Software & Firmware Updates

We keep your systems up-to-date by managing firmware, patching, software upgrades, and backups. These updates ensure your system benefits from the latest features and security enhancements.

GlobalView Support for Integrated Security Systems include:
- Around-the-clock remote management for constant security.
- Device management, with immediate response to maintenance requirements.
- Regular, remote firmware and software upgrades to keep your system current.
- Additional training, keeping your security staff up-to-date with the latest software changes, and assisting with the onboarding of new security members.
Better Reaction with Our GlobalView Support for Integrated Security Alarm and Perimeter Defense
Our alarm support services ensure optimal performance, offering comprehensive assistance for various types of alarms. Whether it’s for intrusion detection or environmental monitoring, we provide dedicated support to ensure your alarms are precisely tuned to your security requirements. This includes regular maintenance, prompt troubleshooting, and updates, ensuring your alarm, access control, and video monitoring systems function seamlessly to protect your premises and property.
Integrated Response
Preventive Maintenance & Support


Key Features of our Alarm Support with GlobalView
- Immediate response to alarm triggers for quick resolution.
- Seamless integration with overall security infrastructure.
- Regular maintenance to ensure continuous operation.
- 24/7 monitoring for unwavering security.
Eric Brackett's Insight on Skyrocketing ROI with BTI's Proven Support & Business Model
Why Choose BTI's GlobalView Support for Integrated Commercial Security?
- For 40 years, we’ve served the needs of commercial businesses exclusively.
- We provide comprehensive support encompassing hardware, software, and infrastructure.
- Always-available IT support, 24/7/365.
- GSA, CMAS, TESMA Approved Contractor.
- ISNetworld Certified.
- ISO 27001 Compliant
- Compliance specialists including HIPPA, TAPA, PCI, CMMC, and more.
- $10,000,000 in coverage for cyber, errors and omissions, and general liability.
Door Access Control Support & Management with GlobalView
Regular Updates & Maintenance

Proactive System Monitoring

Seamless Integration

Our team assists in managing and supporting the integration of your door access control systems with CCTV, intrusion alarm solutions, HR, identity management, time and attendance, and converged cyber security systems. We aim to improve the value of your investment over time while keeping you operational.

GlobalView Support for Door Access Control includes:
- Continuous monitoring for reliable access management.
- Quick response to system alerts and issues.
- Integration with overall security systems for enhanced control.
- Regular maintenance and updates for optimal performance.
- Tailored solutions to fit your specific security needs.
- Unlimited training and support for your system administrators.
What Our Customers About our Managed Support Services
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
Benefits of GlobalView Support Services from BTI
Proactive Maintenance & Support
BTI’s proactive monitoring and maintenance processes ensure potential issues are identified and addressed before they become major problems. This minimizes downtime and the associated costs of emergency repairs, resulting in significant cost savings.
Predictable Costs, Predictable Outcomes
An Investment That Boosts ROI
Immediate Response & Threat Management
Proactive 24/7 Remote Monitoring & Protection & Support
Get The Most Out of Every Penny
No Training Investment Needed
Structured With Compliance in Mind
A Support Company That Gives You More for Less
GlobalView Support for Physical Security Solutions and Services Near You

Physical Security Support Services in Los Angeles
Physical Security Support Services in Chicago


Physical Security Support Services in Phoenix
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807


