Guaranteed 24/7 Expert Support at a Fraction of the Cost to Do It Yourself
BTI Remote Network Monitoring and Network Management Services are customized to meet your specific requirements in the most effective, secure, and cost-effective manner.
Most commonly outsourced remote network monitoring services include:
Firewall & Internet Monitoring and Management
Circuit Monitoring and Management
Router Configuration Service w/DNS Management
Network Switch Monitoring and Management
Wireless Access Point
24x7 Server Monitoring and IT Network Management
Desktop Support and Helpdesk, business hours
Endpoint Protection with SOC monitoring (Sentinel One)
$105 per month
$53 per month
$53 per month
$53 per month
$104 per month
$5.25 per month
$103.00 per month
10.50 per month
$55.00 per month
$19 per month
**Pricing is based on devices supported.
Remote Network Monitoring and Management
for Network Infrastructure
BTI network engineers ensure that all your network devices including physical and virtual appliances are functioning and error-free. When errors arise on covered equipment, including power loss and loss of Internet connectivity, we will troubleshoot, advise and repair as per your instruction. Our services also include historical and real-time SNMP traffic and log capture and reporting for effective design advice, decision making, and root-cause-oriented problem resolution.
Remote Monitoring and Managed Network Services
BTI can monitor, manage, or co-manage your on-premise, virtualized cloud, or hybrid IT infrastructure to increase uptime and server performance. Some of the features of BTI’s server monitoring service include:
Performance monitoring and performance optimization
Patching and updating
Log monitoring and reporting
24/7 problem resolution
3rd party coordination and project management
Fix software vulnerabilities and improve cybersecurity with patch management and antivirus
RMM For Desktop Computers
BTI’s remote monitoring and management for desktops is a customizable service designed to keep your systems up-to-date, secure, and performance-tuned for maximum uptime and performance. Available services include patch management, performance updating, operating system, and third-party software updates, script tools for service automation, and optional helpdesk support.
Reporting Features Available With BTI Remote Network Monitoring and Management
Asset Inventory Reports: Your portal enables BTI and you to inventory hardware and software licenses and user and asset details across your domain.
Endpoint Management Reports: Your portal also provides a complete audit trail and reporting on patch management, anti-virus, software updates, and performance monitoring for every desktop machine.
Server and Application Performance and Management Reports: See all your essential information in one place with dashboards from BTI, giving you visibility for decision-making concerning performance, software, hardware, accessory, application, and user activity on your vital systems and services.
Custom Reports: Work with your technical representative to customize the reporting you need to maximize your uptime and minimize your workload.
IT Automation Reports: IT Automation programmatically offloads routine IT workloads to reduce costs and cut time for your busy staff -- allowing them to focus on more challenging, higher-value service requests. Automation reporting ensures you don’t miss vital tasks on machines not available when scripts run in the background.
Security and Compliance Reports: These reports give you detailed information and recommendations for best practices from NIST on all your covered devices and domain(s). Additional customizable compliance reports are available for HIPPA and PCI.
Our Promise to You
Single point of contact for service administration and escalation
Scalable solutions that support you as you grow
100% uptime SLA
Expert technical staff
Highly customizable to meet your needs and budget
BTI Remote Network Monitoring and Management Cuts IT Operations Cost
BTI remote network monitoring and managed network services are designed to add high-end engineering staff to your technical team without additional payroll expense. Your staff will be more efficient and you will eliminate most third-party on-premise support expenses while receiving extremely accurate expert support 24/7/365 for a low monthly cost. Our IT network management experts and automation tools will prevent, resolve, and assist with any covered IT issues as they arise upon detection. This reduces your operational costs and allows you to focus your in-house IT Team on vital business projects instead of recurring emergencies.
Your IT and helpdesk technicians can access our NOC support via your web management and reporting portal by phone or email 24/7/365.
No matter the complexity of your environment, we will document it and guarantee access and attention from experienced engineers around the clock ensuring your IT costs are reduced and your operations are successful.
Additional Remote Monitoring and Management Services
VoIP phone services and systems
Advanced cyber security monitoring
Cyber security incident response
Compliance consulting and reporting
Complete IT managed service with virtual CIO and virtual CISO
BTI Remote Monitoring and Management Solution Partners
Barracuda Preferred Partner
Cisco Meraki Partner
Dell Technology Parnters
Certifications and Awards
What Our Clients Say:
BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.
The Moody Church
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.
Alpha Structural, Inc.
Start With A Free Consultation
We will provide the following at no cost:
Tell us about yourself
Get started on a solution that saves
Itemized and fully transparent quote with no hidden costs or fees
No charge site survey
Detailed scope of work and review of the recommended solution