Competitive transparent pricing and itemized quotes and invoices

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Maximize Efficiency with
Cost-Effective Remote
Monitoring & Management

Reduce IT workload and Third-Party Support Costs with Remote Network Monitoring & Management Solutions from BTI

Guaranteed 24/7 Expert Support at a Fraction of the Cost to Do It Yourself

BTI Remote Network Monitoring and Network Management Services are customized to meet your specific requirements in the most effective, secure, and cost-effective manner.

Most commonly outsourced remote network monitoring services include:

Firewall & Internet Monitoring and Management

Circuit Monitoring and Management

Router Configuration Service w/DNS Management

Network Switch Monitoring and Management

Wireless Controller

Wireless Access Point

24x7 Server Monitoring and IT Network Management

Desktop Support

Desktop Support and Helpdesk, business hours

Endpoint Protection with SOC monitoring (Sentinel One)

Starting At:

$105 per month

$53 per month

$104 per month

$5.25 per month

$103.00 per month

10.50 per month

$55.00 per month

$19 per month

**Pricing is based on devices supported.

Remote Network Monitoring and Management
for Network Infrastructure

BTI network engineers ensure that all your network devices including physical and virtual appliances are functioning and error-free. When errors arise on covered equipment, including power loss and loss of Internet connectivity, we will troubleshoot, advise and repair as per your instruction. Our services also include historical and real-time SNMP traffic and log capture and reporting for effective design advice, decision making, and root-cause-oriented problem resolution.

Remote Monitoring and Managed Network Services

BTI can monitor, manage, or co-manage your on-premise, virtualized cloud, or hybrid IT infrastructure to increase uptime and server performance. Some of the features of BTI’s server monitoring service include:

Performance monitoring and performance optimization
Database monitoring
Patching and updating
Log monitoring and reporting
24/7 problem resolution
3rd party coordination and project management

flexible software vulnerability management

Fix software vulnerabilities and improve cybersecurity with patch management and antivirus

Ready to learn more?

Call or text one of our offices

615 N 48th St, Suite #1048

Phoenix, AZ 85008
p. 602-733-6807

RMM For Desktop Computers

BTI’s remote monitoring and management for desktops is a customizable service designed to keep your systems up-to-date, secure, and performance-tuned for maximum uptime and performance. Available services include patch management, performance updating, operating system, and third-party software updates, script tools for service automation, and optional helpdesk support.

Reporting Features Available With BTI Remote Network Monitoring and Management

Asset Inventory Reports: Your portal enables BTI and you to inventory hardware and software licenses and user and asset details across your domain.

Endpoint Management Reports: Your portal also provides a complete audit trail and reporting on patch management, anti-virus, software updates, and performance monitoring for every desktop machine.

Server and Application Performance and Management Reports: See all your essential information in one place with dashboards from BTI, giving you visibility for decision-making concerning performance, software, hardware, accessory, application, and user activity on your vital systems and services.

Custom Reports: Work with your technical representative to customize the reporting you need to maximize your uptime and minimize your workload.

IT Automation Reports: IT Automation programmatically offloads routine IT workloads to reduce costs and cut time for your busy staff -- allowing them to focus on more challenging, higher-value service requests. Automation reporting ensures you don’t miss vital tasks on machines not available when scripts run in the background.

Security and Compliance Reports: These reports give you detailed information and recommendations for best practices from NIST on all your covered devices and domain(s). Additional customizable compliance reports are available for HIPPA and PCI.

Our Promise to You

Single point of contact for service administration and escalation

Scalable solutions that support you as you grow

Month-to-month terms

100% uptime SLA

Expert technical staff

Highly customizable to meet your needs and budget

Ready to learn more?

Call or text one of our offices

615 N 48th St, Suite #1048

Phoenix, AZ 85008
p. 602-733-6807

BTI Remote Network Monitoring and Management Cuts IT Operations Cost

BTI remote network monitoring and managed network services are designed to add high-end engineering staff to your technical team without additional payroll expense. Your staff will be more efficient and you will eliminate most third-party on-premise support expenses while receiving extremely accurate expert support 24/7/365 for a low monthly cost. Our IT network management experts and automation tools will prevent, resolve, and assist with any covered IT issues as they arise upon detection. This reduces your operational costs and allows you to focus your in-house IT Team on vital business projects instead of recurring emergencies.

Your IT and helpdesk technicians can access our NOC support via your web management and reporting portal by phone or email 24/7/365.

No matter the complexity of your environment, we will document it and guarantee access and attention from experienced engineers around the clock ensuring your IT costs are reduced and your operations are successful.

Additional Remote Monitoring and Management Services

VoIP phone services and systems
Security cameras
Access control
Advanced cyber security monitoring
Cyber security incident response
Compliance consulting and reporting
Complete IT managed service with virtual CIO and virtual CISO

BTI Remote Monitoring and Management Solution Partners

Barracuda Preferred Partner

Cisco Meraki Partner

Cisco Partner

Microsoft Partner

Network Detective

Webroot

Sentinel One

Solar Winds

Dell Technology Parnters

VMware

N-Able

Connectwise

Certifications and Awards

SOC2

SOC3

SSAE 18

DSS

CCNP

CCDP

VMware Certified

Privacy+

CMAS

GSA Contractor

What Our Clients Say:

BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.