Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Everyone sees AI in headlines and chat tools. What most operations leaders don't see is the AI virtual workforce that can watch every dock door, triage every alert, answer routine calls and keep systems patched overnight. BTI is your Guided Automation Partner. We close the gap between the AI you see and the AI you don't, so your operation keeps moving reliably and securely.
This page is part of BTI's connected technology solutions and advisory services for logistics. Because one partner runs your security systems, IT, cybersecurity and communications, AI is added across all of them, governed and supported by the same team.
Book an AI Opportunity AssessmentGet a Free Site AssessmentCall 800-435-7284
Integrated, real-time analytics detect people in forklift zones, missing PPE, after-hours intrusion and loitering at high-value cages. License plate recognition (LPR) logs trucks at gates. Pattern detection and custom-tuned analytics learn what normal looks like at each site, and thermal and radar cover large, dark yards. → Logistics security systems · Video analytics · AI video analytics for warehouses
NOC automation monitors scanners, access points and servers, patches overnight and opens tickets before shifts notice a problem. → Logistics IT services
BTI's 24/7 NOC/SOC partner backed by a SOC 2 audited operations center uses automation to correlate alerts: 10,000+ alerts handled, zero missed. → Logistics cybersecurity
AI-assisted routing, after-hours answering, transcription and call summaries for dispatch and customer service, governed and logged. → Logistics communications · Logistics call center software
Governed AI can summarize documents, draft customer updates and search SOPs, with people still making the decisions.
We support 3PLs, distribution centers, cold storage and temperature-controlled warehouses, trucking and heavy-haul carriers, freight brokers and forwarders, food and produce distributors, and manufacturers.
Other industries: Healthcare AI
Common uses are AI video analytics for safety and theft at docks and yards, license plate recognition at gates, automated IT and security monitoring, AI call handling for dispatch and customer service, and document summarization.
Yes. Real-time analytics can flag people in forklift zones, missing PPE and after-hours intrusion, and send verified alerts with video.
Not always. Many analytics run on existing IP cameras or on an edge appliance. BTI assesses your current fleet first.
Guided Automation advisory is included in all BTI managed IT plans at no extra cost. AI tools are optional add-ons with itemized monthly pricing.
Use secure, company-controlled AI workspaces and a written AI use policy. BTI sets up both.
Book an AI Opportunity AssessmentGet a Free Site AssessmentCall 800-435-7284
Tell us about your sites and systems. An engineer replies within one business day on new design and technical sales inquiries.