Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA · CMAS & TESMA (CA)

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

Parking & Venues solutions: Overview · AI · Security Systems · IT Services · Cybersecurity & Compliance · Communications

Parking and Venue Cybersecurity and Compliance

Parking garages and venues are full of connected devices: pay stations, kiosks, POS terminals, LPR cameras, intercoms, gate controllers and building systems, many installed by different vendors with their own remote access. Each one handles payments, plates or personal data, and each one is a way in. BTI helps parking operators and venues secure payment devices, protect plate and biometric data, control vendor access and stay running through sold-out events and peak days, with 24/7 monitoring through our SOC 2 audited NOC/SOC partner.

Get a Free Cybersecurity AssessmentBook a Managed IT, Co-Managed IT or AI AssessmentCall 800-435-7284

Connected Devices Everywhere

The CISA and NCS4 Stadium Spotlight describes the connected stadium environment, its key vulnerabilities and recommended mitigations (CISA), and the National Center for Spectator Sports Safety and Security publishes stadium cybersecurity considerations (NCS4). BTI starts with an inventory of every connected device, who manages it and how it reaches the internet.

PCI DSS for Unattended Payment and POS

Pay stations, pay-on-foot kiosks, mobile payment and concession POS all fall under the PCI Data Security Standard. BTI helps reduce scope and risk:

  • Segment payment devices from guest Wi-Fi, cameras and office networks
  • Use point-to-point encryption and tokenization from your processor where available
  • Monitor payment networks and lock down remote access

→ What is PCI compliance?

LPR Data: Retention, Access and a Posted Policy

License plate data is personal data in many jurisdictions. In California, ALPR operators must maintain reasonable security safeguards and implement a usage and privacy policy, posted on their website if they have one (Cal. Civil Code 1798.90.51). BTI configures retention periods, role-based access and audit logs to match your policy. This is not legal advice.

Biometric and Facial Data

Facial authentication for staff or guests is used only where your policy and applicable law allow it. Illinois' Biometric Information Privacy Act (BIPA) sets notice, consent and retention rules that matter to Chicago-area venues. BTI keeps biometric systems segmented, encrypted and logged.

Vendor Remote Access to PARCS and Building Systems

PARCS, LPR, elevator and HVAC vendors often need remote access. BTI replaces always-on connections with MFA-protected, logged, time-limited access and alerts on anything unusual. → IoT security services · Network security

Ransomware and Continuity on Your Busiest Days

Ransomware or an outage during a sold-out show or a holiday rush hits ticketing, payments and safety at once. BTI builds tested backups, 24/7 managed detection and response, and continuity plans for operating degraded, informed by CISA's venue dependency guidance (CISA venue guides) and #StopRansomware.

Assessment, vCISO and 24/7 SOC

Cybersecurity assessment mapped to the NIST Cybersecurity Framework 2.0, a fractional CISO for owners, insurers and auditors, and 24/7 monitoring through BTI's SOC 2 audited NOC/SOC partner: 10,000+ alerts handled, zero missed. 94% of BTI clients pass audits on the first attempt. → Cybersecurity assessment · vCISO

Managed IT Behind It

The same team that runs your network keeps devices patched and access clean. → Venue and parking IT services

AI Governance: Plate, Face and Payment Data

AI analytics and AI agents make plate, face and payment data more useful and more exposed. AI features are also arriving inside PARCS, ticketing and CRM software, sometimes switched on by default. As your Guided Automation Partner, BTI writes an AI use policy, controls which AI tools can see plate, face or payment data, reviews embedded AI features in your software, and keeps people in charge of enforcement decisions. Governance follows the NIST AI Risk Management Framework. → AI for parking and venues · AI security, governance and risk

Why BTI

ISO 27001 compliantSOC 2 audited NOC/SOC partner94% first-attempt audit pass rateover 40 years98% client retentionadvisor reply within one business day

Related

Parking & Venues: Overview · IT Services

Cybersecurity in other industries: Financial Services (payments)Utilities & Critical Infrastructure (segmentation)Logistics

Frequently Asked Questions

Are parking pay stations in PCI scope?

Yes, if they accept cards. Segmentation, point-to-point encryption and tokenization can reduce how much of your network is in scope.

How long can we keep license plate data?

It depends on applicable law and your written policy. California requires ALPR operators to have a usage and privacy policy that covers retention. BTI configures systems to match your policy; consult counsel on the rules.

How do we secure PARCS vendor remote access?

Replace always-on connections with MFA-protected, logged, time-limited access, segment PARCS from other networks and alert on unusual activity.

What does CISA recommend for stadium connected devices?

The CISA and NCS4 Stadium Spotlight outlines key vulnerabilities in connected stadium devices and recommends enterprise-level and device-level mitigations. BTI puts those into practice with a device inventory, segmentation, controlled vendor access and 24/7 monitoring.

Can AI tools see plate or face data?

Only if you allow it. BTI's AI use policy and access controls decide which tools can use plate, face or payment data, with logging.

Tell us about your sites and systems. An engineer replies within one business day on new design and technical sales inquiries.

Communication

Let’s Start a Conversation

What’s the best way for us to contact you?

Call 800-435-7284
IT Services

Let's Start a Conversation

What's the best way for us to contact you?

Top quality brands, expert engineering, transparent cost, and measurable ROI.